User Reviews for Hilton Head Beach and Golf Resort

Research User Reviews for Hilton Head Beach and Golf Resort (1-20 of 509)

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Sep 9, 2008 by Al from Macon, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Secluded but secure.
• Lighting in parking area.

“Well appointed facility - great and attentive staff.”

Sep 8, 2008 by Al from Macon, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Security and great beach facilities.
• Parking fee for self parking.

“Well maintained and with great staff that caters to your every whim.”

Sep 7, 2008 by Sharlee from Douglasville, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great value for the price.
• The breakfast buffet was a bit over priced.

“This hotel met our expectations. It was in a great location and the staff was very friendly. We would definitely stay there again!”

Sep 5, 2008 by David from Raleigh, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice location on the beach.
• Assigned to a room with an exhaust vent as a view.

“First room assigned provided a view to a roof and vent instead of an island view, following morning requested a move to a more appropriate location with an island view and provided my wife's Marriott rewards number, better room with an island view although we had to get 4 different sets of keys to enter the room.”

Sep 4, 2008 by Amber from Americus, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lovely hotel. Right on the beach! Great pool and deck area!
• Not informed ahead of time of parking and internet fee.

“This was a wonderful hotel! The beach is right out the door and the pool/deck area is great! The hammocks were a nice feature as well! We had a wonderful time and would return again.”

Sep 4, 2008 by Lori from Kennesaw, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so friendly.
• The ocean blue cafe's food.

“The staff was amazing, the rooms were very clean and comfortable beds. The amenities were excellent. The bands by the pool made the day wonderful. Highly recommend this hotel and will definitely be back.”

Aug 29, 2008 by Robin from Salem, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was tremendous. Courteous, helpful, and informed about their property.

“I work at Mohegan Sun Resort. I find that the Marriott was a wonderful resort. Very tropical, fun, music on the deck, and relaxing. You could do a lot or nothing at all. The management should be proud of the staff. Very informative, smiles, used our names, helped us with all we needed and even suggested other things to do. My stay made me feel special.”

Aug 21, 2008 by Sherri from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was extremely friendly and helpful, lovely setting and great beach location and nice pool.
• What's not to like?

“Although we were there as a couple, was very family friendly. Would recommend this hotel to anyone--single, business, family or romantic reasons.”

Aug 20, 2008 by Amber from Fairburn, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location on the beach.
• They entered our room and left a baby bed while we had the privacy please on the door.

“I think the hotel was great. It was located near all of the activities that we wanted to do. I love Hilton Head Island.”

Aug 20, 2008 by Perry from High Point, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location on the beach.
• Slow elevators and analog TV's.

“A fine facility in a wonderful location on the beach at the Island. The golf and tennis available in the adjacent resort make it especially attractive for those who like to play those sports.”

Aug 20, 2008 by Adam from Greenville, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Hotel staff was extremely helpful and friendly, particularly front desk and concierge.
• Doors to our room were difficult to open and close humidity.

“Everything you would want from a beach resort loved the convenience of the pool and the beach. Enjoyed tasty lunches beside the pool looking out over the ocean. Left the resort for one dinner outing but would have been very happy staying put the entire time. Hotel met all our needs. Wish we had more than 3 days.”

Aug 19, 2008 by Jim from St. George, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• It was clean, right on the ocean, several restaurants within the hotel.
• Food was way too expensive - e.g. 2 cheeseburgers & fries $28.00.

“The hotel itself was very clean, although it is in need of some upgrades. Elevator doors are old and need repainting and the bathroom door in out room was the same. Check-in and check-out were very simple; the staff was very friendly; if you didn't want to leave the resort during your stay, you wouldn't have to as everything is right there.”

Aug 18, 2008 by Stephanie from Avera, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Our view. We were overlooking the roof.

“Hotel was great, amenities and activities were awesome!”

Aug 17, 2008 by Marsha W. from Greenfield, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] •

• The pool area and the ocean view were great and the staff were very friendly.
• The lack of a choice of a regular blanket the down comforter was very heavy and the air conditioner was somewhat of a problem.

“I loved it I would return.”

Aug 16, 2008 by Phil from Simpsonville, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Easy beach access.
• Beds in summer with bedding for cold winter nights.

“Overall, very nice and family friendly. Second stay for us, and I'm tired of bedding that's inappropriate for summer nights when temperatures are in upper 70s. It's too heavy.”

Aug 16, 2008 by Caligirl from Mooresville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location, room & amenities, friendly staff and fantastic restaurants!
• Nothing. It was fabulous.

“Fabulous facility with exceptional staff - everyone from the valet attendant to the pool towel attendant, were wonderful. Also, don't bother to leave in search of better food - the hotel's food was much, much better than many of the better known restaurants locally and at a much better price! Can't wait to go back!”

Aug 14, 2008 by Charlie from Hanahan, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very friendly and helpful. They made sure that our stay was enjoyable.
• The walk from the parking lot to the hotel is rather long and up a huge hill.

“The hotel itself overall was very nice and clean. The walls are very thin and you can hear everything in the adjacent rooms (TV, screaming children, etc.) We even had to change rooms after the first night because of a screaming baby in the next room. Even though it was not their fault, the staff was very helpful and repeatedly apologized for the situation. They even removed our parking charges, provided us with a free breakfast, and moved all of our things to the new room. They did everything that they could to make sure that we enjoyed the rest of our stay. The main problem is the parking situation. The only front entrance to the hotel is on the second floor and the parking lot is at ground level. Therefore, you have to walk up a huge hill to get to the entrance unless you use valet parking which was $18 per day. Overall, we enjoyed our stay and we would stay here again.”

Aug 14, 2008 by Theresa from Tucker, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[10]

• Location.
• Room.

“The first time we stayed here, we felt as if we were in a five-star hotel. This time, we were put in a room that seriously needed updating and deep cleaning. I thought it was a different hotel altogether. I was almost electrocuted by the hairdryer, and when I requested a new hairdryer, it took over an hour for housekeeping to deliver it. My hair was very frizzed by then, and I almost missed an appointment I had. I would recommend the hotel, because of its location and the general amenities, but I would not hold out too much for a "resort-style" room.”

Aug 14, 2008 by Bob from Huntersville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic beachfront location.
• Room was getting just a little bit worn.

“Was exactly what I hoped for.”

Aug 14, 2008 by Diana from Watkinsville, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[10]

• Great location!
• Hotel was run down, our room toilet and phone didn't work.

“The location is great. The pool area needs work. It wasn't very clean. They charge to park which I thought was really cheap and tacky of them considering how much you may to stay there. They rent their beach chairs and it cost $48 for two days, which is a lot! The lobby is in the middle with a bar and the people were so loud we couldn't sleep and this went on until after 2am all weekend. Will not go back.”

Aug 13, 2008 by Rob from Abingdon, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Resort hotel on the beach in Hilton head.
• Walking up hill in the rain from far away parking lot.

“Excellent hotel with great views and facilities (gym, kids activities, spa and stores).”

Aug 12, 2008 by Troy from Tallahassee, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Proximity to beach and pool.
• Parking lot was too far away and uphill to the hotel.

“First, the positives. The hotel is conveniently located on the beach with easy beach access. It's also a great location on Hilton Head Island, across the street from Shelter Cove Harbor shopping and dining and other family entertainment. The hotel has two pools (a very large outdoor pool and a smaller indoor pool that is not nearly as crowded). The hotel also seems very family friendly and had activities for children. Now, the cons: The parking lot is too far from the hotel entrance. Travelers have to haul their luggage uphill at least 200 yards to enter the hotel (amazingly, no elevator access from the parking lot for guests, but there is if you're a hotel employee). Secondly, there are only three elevators serving all ten floors of the hotel. Sometimes guests would have to wait ten minutes for an unfilled elevator to arrive. Further, the beach/pool towel process was confusing and we were not informed as to how it works until the final day of our stay. Apparently, you receive a towel card that entitles you to two towels per card. You give the card to an attendant when you collect the towels and return the towels to a dirty hamper when done but you are never given a card in return. It wasn't until we had no remaining towel cards and tried to get towels that we were informed as to how the process works (make sure you ask for a card upon returning towels). Finally, our room assignment was less than desirable. While the hotel has numerous rooms with beautiful panoramic beach views, our room had a great view of the distant parking lot and roof tops of adjacent buildings.”

Aug 12, 2008 by Meg from Duluth, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location!
• Our door key was problematic.

“This is our second stay at the Marriott Resort. Both visits were great. Last year we brought the kids, this year we didn't. The staff is great and very attentive for both types or trips.”

Aug 12, 2008 by Dan from Tampa, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[10]

• Nice location directly on the beach and not far from main roadway in Hilton Head.
• Too crowded, $10 a day to self park, treated poorly.

“First they sent me to a Handicap room which smelled bad. Then they moved me to an ocean view room which was nice. Then I got a call from the front desk which said a mistake was made and they had to move me again. They were not going to give me an ocean view room. So I had to move 3 times. The final room was ok but a little too dirty and the door would not close without pushing hard. Parking was difficult and crowded. Overall, I was very unhappy with this stay and would not want to stay there again.”

Aug 12, 2008 by Barbara from Palm Beach Gardens, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Friendly, efficient staff. Superb ocean front location.
• The balcony was dirty when we arrived and was not cleaned at all in the 4 nights we stayed.

“I highly recommend this hotel as a resort destination and would definitely stay there again. The facilities are superb and the staff is knowledgeable, efficient and friendly.”

Aug 12, 2008 by Brian from Huntersville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool area and bar at pool.
• Extremely high prices at bar, cafe, etc.

“They originally put us in a room that was a very bad rooftop view and very noisy because it was above the hotel restaurant and bar area. We complained, and they moved us to a nice ocean-view room in the south building. Very quiet and comfortable.”

Aug 12, 2008 by Lingqing from Loveland, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Very good place to the sea!
• Bath room and TV need to be upgrade.

“Right spot near the sea and friendly staffs and managements! Room, bath and TV are a little too old!”

Aug 11, 2008 by Lisa from Kersey, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was absolutely beyond perfect.
• Parking cost $10 per day for self park.

“This is the best hotel on Hilton Head Island. I have also stayed at the Crowne Plaza and although a perfectly fine hotel. It could not hold a candle to the perfect experience the Marriott offered. I cannot say enough about how pleased we were and I have stayed at many 3 and 4 star hotels. Perfect staff, perfect pools, perfect scenery, absolutely gorgeous, comfortable and a spectacular price.”

Aug 11, 2008 by Emily from Mount Pleasant, SC
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• The front desk manager was very good.
• On arrival, they put us in a room next to freight elevator.

“Too many families with too many kids and not enough elevators. Overall, a pleasant experience, but not great. After discussing the freight elevator situation with front desk manager, she gave us an ocean front room which was very nice.”

Aug 10, 2008 by Nancy from Cornelius, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is beautifully situated on Hilton Head Island, and I have stayed at many other locations. Very impressive entrance and convenient parking.
• I really had no complaints. our room was not with a good ocean view. It was off to the side and you had to be on the lane to see the ocean,.

“Overall this was a wonderful place to say the pool deck was amazing and we had a wonderful stay. I would highly recommend the hotel to others. No air conditioning in elevators which I found unusual. But a great place all in all.”

Aug 7, 2008 by Carl from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of the staff and comfort of the room. Beach view was wonderful.
• Paying a parking fee of $10. Each day to stay at the hotel.

“The hotel staff did everything possible to see that our needs and some wants were met.”

Aug 4, 2008 by Heather from Melbourne, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lovely pool area and beachfront.
• Guests reserved pool chairs by placing towels in the middle of the night so it was often difficult to find seating even though there were many empty.

“Despite the humidity of the summer, my family of five greatly enjoyed the warm ocean waves and the lovely pools at this hotel. We took advantage of tennis lessons, boat rentals for fishing and bike rentals to check out the local neighborhoods. Excellent restaurants were plentiful and within 10 minutes of the hotel. Highly recommended.”

Aug 4, 2008 by Dallas from Somerset, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice resort for the money.
• Crowded beach.

“Great place to stay. Short walk to the beach. Loved the resort.”

Aug 2, 2008 by Darrell from Asheville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very helpful, friendly staff. Beautiful pool & beach.
• Humidity in rooms. thin walls.

“This was our second stay. With the exception of the high humidity in our room, I highly recommend the Hilton Head Marriott Resort And Spa. The hotel is beautiful and the staff is the most professional of any hotel I have stayed. You can't go wrong with this hotel. I will most certainly visit again.”

Aug 1, 2008 by Paul from Norfolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The beach location, great overall atmosphere and excellent customer service.
• Rooms need microwaves.

“Excellent resort, excellent staff and great value!”

Jul 31, 2008 by Kimberly from Columbia, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was very elegant and friendly.
• Nothing it was great.

“This Hotel and Spa exceeded my expectation I enjoyed my stay and didn't want to leave I will be visiting regularly.”

Jul 31, 2008 by Melody from Irmo, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service and staff was excellent.
• Room was small for a family of 4.

“Hotel was great. Property was beautiful. Would recommend to anyone!”

Jul 31, 2008 by Stephen from Hendersonville, NC
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location (activities, eating, site seeing).
• The room had problems (bad wall sockets, TV old, odor).

“The motel is a very good location on Hilton Head Island. Our room had a lot of maintenance needed such as two wall sockets almost came out of wall, outdated TV, musty odor, drinking glasses were dirty had to exchange, tissue box was empty. The bed was very comfortable with lots of pillows and down bed spread. Plenty of towels in bath room. When I ask if their was another room I was told that the motel was sold out. I don't think so.”

Jul 31, 2008 by Cathleen from Grovetown, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• The hotel was very family friendly and the staff was so friendly.
• Parking fees are ridiculous and restaurant prices are not justified for the quality of the food.

“Overall, we had a wonderful experience with this hotel. The pools were wonderful, it was right on the beach, and the service was excellent. Our room had an ocean view, which we weren't expecting at all. Highly recommend this hotel and we will definitely go back.”

Jul 30, 2008 by Sarah from Macon, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• Great location, friendly staff, oceanfront.
• Comforter was dirty, could hear noise in the halls.

“This hotel was attractive, had a great location, and great staff. The only bad things we experienced were a very dirty comforter. At times we had to wait 10+ minutes to get on the elevator as there were only 3 available. We would have used the stairs more had our room not been on the 9th floor.”

Jul 30, 2008 by Gayle from St. Ann, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff and very nice hotel.
• Slow elevators.

“It was a great hotel and the staff was the best I have ever encountered anywhere.”

Jul 29, 2008 by Kelly from Milton, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great location, friendly staff, nice activities for the kids, waterslide, etc.
• Rooms at this level should have refrigerators and microwaves. The pool deck was not as clean as it should have been and more shade is needed.

“We've stayed here two summer's in a row and overall like the property a lot. The live music on the pool side is enjoyable.”

Jul 29, 2008 by Holly from Winder, GA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Friendly, helpful staff.
• Bathrooms had no ventilation.

“Great! They forgot to send up rollaway and I had to call back to get it. They quickly solved the problem and not only called to apologize but sent up an apology note and some candy gifts which more than made up for their oversight. Staff was very friendly and helpful. Property was very pretty and kid friendly.”

Jul 29, 2008 by Erica from Woodstock, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice view from the room and kids loved the lemonade.
• Paying for parking when we were staying in the hotel.

“We enjoyed our stay. The kids were thrilled with the free lemonade in the lobby and wanted to go to the lobby every afternoon for it. The beach was beautiful. The room was very nice. We had an Island view. But we still could see the beach. The pool was incredibly crowded. The hammocks were a nice treat. Only downside was not knowing I had to pay for parking. $10 for self and $18 for valet.”

Jul 28, 2008 by Tim from Huntersville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very friendly, helpful and courteous.
• The self parking fee of $10 per day.

“A very nice resort.”

Jul 28, 2008 by Stephanie from Martinez, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right on beach.
• Parking fee even if you park your own car!

“Beautiful 5 star resort directly on the beach in Palmetto Dunes Plantation in Hilton Head. Great pool, health club, restaurants everything needed for a fantastic beach vacation. We were upgraded to ocean front room and view was priceless.”

Jul 28, 2008 by Linda from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderful pool deck for relaxing and sunning.
• Bar drink on the pool deck was of poor quality.

“We very much enjoy staying here as the rooms are clean & comfortable and we love the large pool deck. It is convenient to all Hilton Head. The friendliness of the staff is amazing.”

Jul 24, 2008 by Colleen from Martinez, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff that worked to quickly answer your questions/needs.
• Parking is downhill of the lobby entrance, though valet parking is available it is expensive.

“We enjoyed a pleasant stay. Staff were extremely friendly. When waiting in a short line at the front desk, employees monitored the line to see if they could answer questions or needs of the guests. The pools and beach are very nice. We wish there had been a cut through from the parking lot with beach gear directly to the beach rather than having to go through the lobby. Elevators were extremely slow.”

Jul 23, 2008 by Linda from Thomasville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Soft beds, close to beach, large lobby, pool area, couch in room.
• Paying for internet in room, only 4 internet computers in business office, the parking.

“Rooms spacious, soft beds, couch, clean, lacks free internet in rooms.”

Jul 23, 2008 by Maria from Chicago, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

• Has access to the beach and the room.
• The pool area does not look as nice as the rest of the hotel.

“The rooms are spacious and the balconies are ok. The public areas are nice, though the pool area should be updated. Really family oriented.”