User Reviews for Courtyard by Marriott Charlotte Uptown

Research User Reviews for Courtyard by Marriott Charlotte Uptown (21-40 of 60)

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Jul 21, 2006 by Angela from Cary, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean.
• Staff could be seemingly uncaring or not very friendly.

“Location is in downtown Charlotte, so is good for business travelers, but also good for travelers wanting to be downtown for events, such as 4th of July. Parking in their deck is convenient, but you have to pay. Rooms are well kept and clean.”

Jul 19, 2006 by John from Charlotte, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[9]

• Swimming pool, fitness center.
• Drink machines broken on 2 floors. Breakfast definitely not worth $10.00

“Very neat location and setup. Rooms very clean, maintenance staff were very courteous. Receptionists were not as cordial, not ugly, but just not very friendly as I am used to. The only downside to the location is that all the surrounding shops and many restaurants close on Friday afternoon and are not open on Saturday. If there had been a free breakfast this would have been close to a perfect stay.”

Jul 17, 2006 by Jerri from Detroit, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• There was handicap parking at the entrance.
• The only meal served in the hotel restaurant was breakfast.

“The hotel was located near shopping and restaurants. The staff was helpful and courteous.”

Jul 6, 2006 by Tony from Wake Forest, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome location. Great amenities, HS Internet, parking, nice pool on the 11th floor.
• Nothing. Everything was great.

“Superb Hotel. Excellent downtown location. Clean as a whistle everywhere, friendly staff, in/out parking garage, great breakfast, well worth the great price I paid for the room.”

Jun 19, 2006 by Kathy from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outdoor rooftop pool, comfortable beds, whirlpool.
• Parking cost.

“Excellent value. clean, comfortable and convenient location with nice amenities. great experience.”

Jun 8, 2006 by Anonymous from Kingsport, TN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] •

• Clean, comfortable, friendly and helpful staff.
• Had to pay for parking, not in quoted price.

“Overall hotel experience was positive - very nice facility. Only negative was a downtown event in progress, and streets were blocked so could not gain access to parking garage, which was frustrating.”

Jun 8, 2006 by Michael from Severna Park, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Free internet access.
• Not being informed of parking charge prior to trip.

“The only problem I had with the experience was the fact that I was not informed of the parking fee prior to my trip. The room was clean, the staff was friendly and I had a generally descent stay.”

Jun 6, 2006 by Mary from Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Not having a refrigerator in the room.

“I would not have paid the price stated on the door. They should have mini refrigerators in the room especially for people paying full price.”

Jun 6, 2006 by Michael from Mt Pleasant, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right in the middle of Downtown.
• Fitness center was TERRIBLE.

“Fitness center was terrible, Courtyards usually have nice fitness centers. This hotel need to upgrade the fitness center. Other than that, the hotel was VERY nice and great location and place to stay.”

Apr 21, 2006 by Dennis from Buffalo, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[10]

• Location
• You have to pay for parking.

“Everything was good, except the surprise parking charge at the end of the trip.”

Apr 15, 2006 by Emily from Carrboro, NC
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[9]

• This hotel is in a great location.
• They put me in a smoking room without asking my preference; I couldn't get anyone to answer when I called the front desk for express checkout.

“This hotel is in a great location and was much better than I expected. The bathroom was impeccably clean and the room was also nice and neat. The staff were very friendly, but I encountered a few problems--like being put in a smoking room without being asked, and when they were shorthanded when I called to do the express checkout. Still, it's a great value and I'd recommend it.”

Dec 15, 2005 by Ro from Warner Robins, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• Cold water in the shower and noisy heater.

“N/A”

Dec 12, 2005 by April from Easley, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was great. I had to keep calling because I got lost, but they gave me directions and did not mind. They had a wonderful affordable breakfast.
• There is nothing that I could complain about. The hotel and its staff were great.

“Every thing in the hotel was great. It was very clean, and quiet. The breakfast was wonderful. We had to park in a parking garage, but it was convenient, I would give the hotel an over all A++.”

Nov 25, 2005 by Ellen from Florence, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was very comfortable and clean.
• I did not like the parking garage at night. I felt afraid.

“The staff was very helpful and friendly. I had not been told of the extra $10.00 per day parking and the staff took care of it for me. While the room information packet invited guests for breakfast in the lobby, nothing was mentioned that there would be a charge for it. The breakfast was delicious but from the working in the room I expected the meal to be complimentary. The parking garage was convenient, but scary for a woman traveling alone.”

1 of 1 people found this review helpful.

Nov 24, 2005 by Lisa from West Chester, PA
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[7]

• Laundry facilities.
• Charged me $10 a day parking!

“Average.”

Nov 21, 2005 by Jay from Myrtle Beach, SC
Overall Rating: 10
Staff:[10] • Location:[10]

• Conveniently located and comfortable rooms and beds.
• No microwave in rooms.

“This hotel is conveniently located for our trip. The beds are very comfortable for a good nights sleep. We travel for business regularly so we like great hotels at a great price.”

Nov 3, 2005 by Sarah from Clemmons, NC
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[6]

• Clean, convenient parking.
• Staff was rude, reservation was incorrect (type of room), poorly planned meal availability.

“Hotel staff wasn't friendly or helpful, tried to put 4 people in a room with one double bed. Said I registered for a king sized bed (although I entered 4 people in our party when making the reservation) and to end up getting a smoking room just to get two double beds. one person was running the counter the next morning for check out. they ran out of food for the breakfast buffet. poor planning-- the event we attended was called "Women of Faith" at the charlotte coliseum (the old one near tyvola rd) and many of us booked our rooms months in advance. so they had time to plan (order food, arrange the correct room assignments). I was extremely disappointed.”

Nov 3, 2005 by Ricky from Cumming, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[8]

• The location was good. The room was clean.
• The front desk at checkout time was understaffed.

“I would stay at this hotel again.”

Oct 25, 2005 by Linda from Celebration, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Had to pay to park.

“An excellent value. I didn't bring a laptop and was thrilled to be able to check my email without being charged. There were two computers in the lobby area to use anytime.”

Oct 19, 2005 by Brent from Greensboro, NC
Overall Rating: 10
Cleanliness:[8] • Staff:[6] • Location:[10]

• Location, safe feel throughout, nice pool and Jacuzzi.
• Front Desk staff not very accommodating.

“Very clean lobby and rooms, nice lighting in hallways, convenient to all downtown attractions and dining.”

Oct 11, 2005 by Jessica from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• When checking in the front desk was very helpful and friendly.
• When checking out I was given wrong directions and found my self lost.

“Very nice hotel, everything was clean and the people there were very friendly. I did have some trouble getting to the hotel due to one way streets but nothing to horrible.”

Sep 24, 2005 by Chuck from Greensboro, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Pillows way too soft and need warning of cost for long distance calls. $7.20 for a 3 minutes call is ridicules.

“Overall hotel was very nice. Location was just what we wanted. Staff did a good job. It would have been nice for a small refrigerator, much better pillows and a cost sheet for phone and computer use.”

Sep 18, 2005 by Donna from St. Petersburg, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Great bed, wonderful pillows and wireless internet.
• One-way streets downtown and $10 parking fee.

“We were pleased with the hotel once we managed to park. Please update your directions for folks who must navigate the one-way streets downtown. We could walk to many restaurants which pleased us.”

Aug 29, 2005 by Harold from Greensboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Its so convenient and clean.
• No wireless internet.

“A great hotel, perfect location. Don't expect to get on the internet wirelessly though, otherwise a great nights stay.”

Aug 1, 2005 by Harold from Greensboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was much nicer than the Marriott Center City.
• I got lost in the parking garage. Signs need to be clearer

“The room was very well appointed with a very comfortable bed. Bath was very clean, modern relaxing. The Staff was very helpful and went out of the way to help.”

Aug 1, 2005 by Bryan from Winston Salem, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very friendly, courteous staff!
• Parking garage difficult to access.

“Great hotel--perfect spot for business or pleasure in Uptown Charlotte. I've now stayed there 3 times and had an excellent experience every time.”

Jul 30, 2005 by Julie from Shelby, NC
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[8]

• friendly staff
• we got a smoking room and i have asthma, it stunk bad

“its a good location and the staff was friendly, but i will probably not use priceline for hotels anymore, not only because of the smoking room but also because there were no kings available and my husband is 6'6" and also the breakfast did not start until 6:30 am and both me and my husband had to leave by 6:00 am, so we had to do the drive-thru instead.”

Jul 28, 2005 by Jill from Goose Creek, SC
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• We had a good experience overall.
• The Parking. $10 a day was not included

“The hotel was nice, as was the staff. I did not expect to have to pay $10 a day for parking. ”

Jul 19, 2005 by Mamoru from Hattiesburg, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything

“The Courtyard By Marriott Charlotte Uptown in Charlotte is so excellent! Especially, the staff are so helpful. I really recommend this hotel!!”

Jun 28, 2005 by Valerie from Winston-Salem, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The balcony on floor H1 had a great view and there was beautiful weather, very impressive.
• Parking was $10

“Very friendly service, and great location. I recommend it highly.”

Jun 23, 2005 by Brittany from Youngstown, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to all uptown activities. Rooftop pool very relaxing.

“This hotel will appeal to both business and pleasure travelers. Charlotte's fine restaurants are within walking distance. The rooms are comfortable, clean, and quiet -- a winning combination for hotels!”

Jun 2, 2005 by Judy from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Love easy access to Speed Street" during the NASCAR race."
• $10.00 per day parking fee

“Awesome hotel & staff with all the amenities. On NASCAR race weekend it is right out the door to Speed Street", a multi-block party on Tryon St. for racing fans."”

May 27, 2005 by Linda from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was convenient to everything i needed and more

“The hotel staff was friendly and helpful. The rooms were spacious, clean and comfortable.”

May 26, 2005 by Ryan from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The service and room were outstanding.
• The view of the area from the room was not good.

“I really enjoyed my stay at the Courtyard. The service and room were outstanding. Although the view of the area from the room was not good, it is still worth a stay. I will recommend the Courtyard in Uptown Charlotte.”

Jan 6, 2005 by Clay from Easley, SC
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[7]

• location
• Very small room, guests had party in hallway when we stayed there

“This hotel had a great location, but we did not get any sleep because teenagers were drinking in the hallway and talking at 3am in the morning right outside of our hotel room both nights. It was horrible as we have a 6 month old daughter that we were trying to get to sleep all night! The hotel even had us sign a "NO PARTY" policy while checking in. I am just not the type of person to be mean and call the front desk on someone though i regret not calling them now.Room butted up against the side of a building.... no view of anything. Bed had hair in it.....and sheets seemed stained.”

Dec 27, 2004 by William F. from Jacksonville
Overall Rating: 9

“Clean and comfortable. Staff was helpful and friendly.”

Dec 15, 2004 by Barbara N. from St Charles
Overall Rating: 10

“The hotel was excellent. The staff was great and the location was very central.”

Nov 30, 2004 by Marie H. from Raleigh
Overall Rating: 8

“The staff was excellent and the location was perfect for our event.”

Sep 16, 2004 by
Overall Rating: 1

“The hotel was in the area I expected. However, It took over an hour to locate a place to park and over 30 minutes after that for a lot attendant to allow us into the lot. After driving 10 hours from Tampa, FL, that was an especially unacceptable.”

Sep 11, 2004 by Jacob D. from Plymouth
Overall Rating: 9

“It was great and everyone that worked there was very nice, the only thing I didn't like was that I had to pay for parking but that can be expected for a hotel in downtown.”