User Reviews for Hyatt Regency Savannah

Research User Reviews for Hyatt Regency Savannah (1-20 of 949)

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Dec 12, 2009 by Okolo from Lawrenceville,GA
Overall Rating: 9

• The view from our room was great. My fiance was shocked at how much I paid - he was really excited - he loved it.
• Oh my, the restaurant staff needs major help.

“Could use some updating. But it was good enough for us. Our air conditioning wasn't working upon entering the room, but they got it fixed within 5 minutes. I also wished the tub drain ran more smoothly. Served our vacation wonderfully though - thanks Priceline.”

Nov 25, 2009 by Quan from Apopka,FL
Overall Rating: 8

• Location on the riverside and downtown.
• They could update the pool area for such a nice hotel.

“Great location to visit Savannah. The Riverwalk with shops and bars is a great place to go at night. Downtown is just steps ahead for more sight seeing and shopping!”

Nov 20, 2009 by Rebecca from Carrboro,NC
Overall Rating: 8

• Very friendly staff.
• Balconies facing the inside of the hotel.

“A perfectly located hotel. Unfortunately valet parking was mandatory and cost $18 plus tips. The interior of the hotel did feel very dated but the rooms were large. The staff was friendly.”

Nov 2, 2009 by Heather from Riverview,FL
Overall Rating: 3

• Close to everything.
• Noisy.

“Hotel was very noisy with drunks yelling in the atrium at all hours of the night.”

Oct 28, 2009 by Tom from Fremont,CA
Overall Rating: 10

• Great location, only disappointed we didn't stay longer.
• Breakfast of some type could be included.

“Great location, very friendly staff, helpful with local knowledge; restaurants.”

Oct 25, 2009 by Cheryl from Bluffton,SC
Overall Rating: 9

• Location.
• Key card reader did not work very well. Needed for elevator and doors.

“Had an inside room near elevator. Couldn't open curtain because people could look right in. Elevator beeped all the time. The location of the hotel is very good.”

Oct 24, 2009 by Tracey from Chattanooga,TN
Overall Rating: 7

“Upscale furnishings, and a beautiful atrium. Mediocre customer service. They put us in a room that was already occupied, so we walked in on a couple at almost midnight. They did not apologize for the inconvenience. The upgraded us to a suite, not for our trouble, but because it was the only room left in the hotel.”

Oct 20, 2009 by T from Cedartown,GA
Overall Rating: 10

• Convenience to everything and iPod station.
• I never got the wake-up call or the reminder call I requested.

“It was very nice. We had a partial river view. Very convenient to everything with an elevator right onto River St. in the back and Bay St. in the front. Would recommend to anyone if you can get a deal like I did on Priceline.”

Oct 1, 2009 by Peter from Ellabell,GA
Overall Rating: 8

• The general layout was excellent.
• Valet parking was almost do it yourself.

“A very nice clean and friendly hotel, spacious room, all the staff were very helpful.”

Sep 29, 2009 by C.B. from Taylors,SC
Overall Rating: 7

• The view of the river from our room was very nice.
• $18 to park!

“I'm not sure that this is typical. I was taken aback that the person who parked my car said that he needed a tip to park the car. Seemed kind of crass to me.”

Sep 15, 2009 by Linda from Mitchell,IN
Overall Rating: 10

• Location
• Pool was not located near sundeck.

“Excellant for sightseers.”

Sep 14, 2009 by Ron from Murfreesboro,TN
Overall Rating: 8

• Incredible view of the river from my room.
• Valet parking.

“The hotel was great, our room was over the river, you see large ocean ships going by the room, etc. Overlooking riverfront building, best view ever. Very clean, and great desk personnel. No complaints about the room, great beds etc.”

Sep 13, 2009 by Claire from Chicago,IL
Overall Rating: 8

• Great location for walking around Savannah's historic district.

“This hotel had a beautiful lobby and great location for Downtown Savannah. Very helpful staff and concierge. The room was very nice and had a beautiful view of the river.”

Sep 11, 2009 by from San Francisco,CA
Overall Rating: 3

• Location.
• Dirty hotel. Mildew, rust and human hair in bathroom. Holes in walls in room.

“Disappointed with stay. Terrible example of a Hyatt property. Dirty hotel. Mildew, rust and human hair in bathroom. Holes in walls in room.”

Sep 3, 2009 by Neil from Lexington,SC
Overall Rating: 1

• Do not appreciate lack of notice regarding scheduled power outage.

“When we arrived at the hotel, we were informed that there would be an 8-hour power outage in the hotel the following day. To compensate, we were upgraded to a balcony room, in which the balcony door did not open. After having that repaired, the door then did not lock. Our room was located directly above a ballroom, so we had to listen to a wedding reception until 1:00 in the morning on our first night. During the 2nd night, we woke up to the stench of raw sewage in the room (probably due to the humidity level in the room after the power had been out all day). Very disappointed that the hotel did not contact guests prior to their visit to inform them of the scheduled power outage so that other plans could be arranged.”

Aug 30, 2009 by Daniel from Hamilton,Canada
Overall Rating: 8

• Wonderful riverfront location. Great price.

“Easily accessible and centrally located. Elavator from hotel brings you down to the river walk. Less than five minutes from the market and great eating establishments. Clean and safe.”

Aug 25, 2009 by Britt from Stockton,CA
Overall Rating: 8

• Proximity to restaurants, bars, shopping. Literally right on river street.
• An attendant or security personnel in the river street lobby would be a useful addition for professional and safety purposes.

“The valet is underground pickup and parking is quite expensive. The hotel staff weren't overly friendly-especially in relation to hotel staff at another hotel in Savannah I stayed in less than a week before. The rooms are nice, as with any Hyatt, but the windows do not open and the air was not exceptionally effective. Still, if you are in Savannah to take advantage of Ruver street and its bars and restaurants, the Hyatt is positioned right amidst the excitement.”

Aug 22, 2009 by Lynx from Morrow,GA
Overall Rating: 10

• Clean and luxury.
• HBO and Movies are not free and plus they are too expensive.

“The Hyatt Hotel is a luxury and grandeur experience, it is worth an almost four stars. Guests are treated with respect and warmth welcome. With such a luxurious one night stand, it is ashame that the night stay is left empty handed without free or inexpensive HBO or Movies. Guests are left with local channels that make the night seem melancholy, lonely, and disappointed. Second chance to rate the hotel would only award it a 2.5 stars just for the sake of a place to rest. A full relaxation on a vacation would have been to another hotel that offer better options.”

Aug 19, 2009 by Scott from Roswell,GA
Overall Rating: 10

• Great location in Historic District.
• No hot tub to wind down after a long day. $18 parking fee is excessive!

“Very nice hotel, updated rooms, well decorated. Right in the heart of the historic district.”

Aug 19, 2009 by Bethany from Martinez,GA
Overall Rating: 9

• The beds/pillows were very comfortable.
• Very little water pressure in the shower.

“The overall appearance of the hotel is wonderful-- very clean and inviting. Finding the entrance to the driveway of the hotel was a little challenging for a first time visitor, maybe a large sign on Bay Street would help (a larger sign if one already exists). I also think that the valet fee should run $10-15/car as opposed to the $18. However, I did appreciate the fact that our cars were sheltered and safe.”

Aug 19, 2009 by Donald from Melbourne,FL
Overall Rating: 8

• Location.
• Pressure for tips from valet.

“When checking in was told I could only use valet and not self park. Was then informed that with and extra special tip my car would be sure to be taken care of.I gave the valet two dollars and told him my car had better be taken care of. He looked at the tip and frowned.”

Aug 8, 2009 by Patricia from Lighthouse Point,FL
Overall Rating: 10

• Absolutely gorgeous view, very sweet and accommodating staff!

“We really loved our stay in this hotel - loved our view! We had a great check in who gave us the loveliest view and gave books about Savannah to our children. And we bid on this one without knowing where we would stay and got an amazing deal and loved the location and hotel!”

Aug 4, 2009 by Jacan from East Dublin,GA
Overall Rating: 10

• Staff was friendly.
• Nothing

“Excellent staff, great location, and peaceful environment.”

Jul 24, 2009 by Monica from Poland,OH
Overall Rating: 10

• Proximity to Riverwalk

“Very nice accomodations. We have stayed in Savannah many times on our way to Florida. I did not think we would get this hotel on Priceline. We stayed at other hotels, not so nice, and paid more! The lady who checked us in was super. Wish I could remember her name now. She upgraded our rooms to river view and we didn't even ask! She was very nice and wanted us to know if we needed anything to let her know. I stayed at a hotel in Niagara Falls, Canada and felt they gave us the room, with a view of the rooftop and air conditioners right outside the window, because we had a special price with Priceline. Not this hotel. Thank you!”

Jul 23, 2009 by Savannah Lover from Eufaula,AL
Overall Rating: 10

• I loved the location of this hotel.

“Great location! Friendly staff! The hotel is located in the Historic District and is only minutes away from many tourist attractions by walking. The hotel staff is extremely friendly and meet any of my request with a smile and quickness.”

Jul 22, 2009 by Bridget from Macon,GA
Overall Rating: 1

• Nothing special about the place.
• Fire alarm at 2 a.m & no concern about the staff to give percentage off for another stay or really anything. Just - oh well.

“Very average. Location is okay, but you have to cross a very busy street to get anywhere besides RiverStreet. Staff is
not very helpful. I am surprised that it is a Hyatt.”

Jul 12, 2009 by Kara from Charleston,IL
Overall Rating: 10

• Incredible location right on the river.

“The staff was extremely friendly and went above and beyond to make our stay comfortable. The location on the riverfront was absolutely beautiful and convenient. I would recommend this hotel to anyone.”

Jul 12, 2009 by Greg from Phenix City,AL
Overall Rating: 9

• Comfort, security, convenience to downtown attractions.
• Valet parking a little expensive, having to pay for wireless access was very disappointing.

“All in all the stay was really nice, far outweighed my disappointments.”

Jul 11, 2009 by owens from Timmonsville,SC
Overall Rating: 10

• Everyone was very nice and eager to help
• rooms need fridge

“Wonderfull experience in the heart of savannah”

Jul 10, 2009 by Melinda from Broken Arrow,OK
Overall Rating: 9

• Location and
  friendly staff.

“Very nice hotel right on the river in Savannah. Excellent location. Staff friendly, helpful and informative. Rooms were nice and comfortable. The only negative was that there was not a dining option for a family on a budget.”

Jun 28, 2009 by Kevin from Gullf Breeze,FL
Overall Rating: 8

• The beddings were superb.

“Great location, most comfortable beds you'll get, nicely decorated.”

Jun 27, 2009 by Patricia from Mount Pleasant,SC
Overall Rating: 10

“Well worth the price.”

Jun 27, 2009 by Stacy from Bonaire,GA
Overall Rating: 9

• Location.
• Parking is very expensive.

“Very nice hotel - would definitely stay again. Staff very friendly and helpful.”

Jun 26, 2009 by Susan from Mc Cormick,SC
Overall Rating: 10

• The location is amazing.
• Only has valet parking.

“Friendly, clean and easy access to historic areas of Savannah.”

Jun 25, 2009 by David from Raleigh,NC
Overall Rating: 8

• The location on the river was excellent!
• Parking is expensive.

“The hotel was very nice and the location was terrific. I was disappointed that the parking ($18) and internet ($10) were not included.”

Jun 18, 2009 by Tim from Atlanta,GA
Overall Rating: 10

• The location and the view were just perfect.
• Can't think of anything.

“The location is fantastic - dining and shopping are within close walking distance. The accommodations were great and so were the staff.”

Jun 17, 2009 by Lilia from Chula Vista,CA
Overall Rating: 7

• Location.
• Cleanliness.

“Great location and couple of blocks from Historic center.”

Jun 15, 2009 by Janice from Crestwood,IL
Overall Rating: 9

• The hotel was located right in the middle of the Riverfront. The location was outstanding.
• I cannot think of one thing that was bad about this hotel.

“The hotel is lovely and the staff very helpful. The room is very nice and the lobby is beautiful. I especially feel the man that took care of our luggage was wonderful. He was friendly and informative. His tip on what excellent eating establishments was perfect. The lounge is beautiful.”

Jun 10, 2009 by Jerey from Woodstock,GA
Overall Rating: 7

• Most everything was just fine.
• All hotels treat you poorly when booking through travel sites.

“Probably the best value choice if staying in Savannah.”

Jun 5, 2009 by Sally from Deltona,FL
Overall Rating: 10

• Clean, spacious, and fresh room and amenities.
• Did not like the $5.00 water why not a small bottle?

“A perfect hotel experience the employees made us feel important and comfortable. Everyone was so helpful. It was a highlight of our trip thus far.”

Jun 4, 2009 by David from Matthews,NC
Overall Rating: 3

• It was clean and a good location.
• Had to pay for parking 18 dollars! and other fees rediculous.

“Had to pay for parking. 18 dollars! and other fees ridiculous. 50 dollar hold on Credit Card. No other hotel I have stayed at has done this. They
force you to pay for their valet parking. You have no choice, and when I asked if I could park my own car the guy said that I could park it at the meters and get up in the middle of the night to feed the meter wow I would never stay here again, even though I got a decent price.”

Jun 2, 2009 by Matt from Hilton Head Island,SC
Overall Rating: 10

“The hotel was great.”

May 29, 2009 by Jean from Fayetteville,GA
Overall Rating: 10

• Convenient to everything in Savannah/SCAD.

“Very pleasant. We walked to all our destinations.”

May 27, 2009 by Chad from Pittsburgh,PA
Overall Rating: 10

• Staff was very hospitable.

“This hotel met/exceeded our expectations and we will definitely stay there again.”

May 26, 2009 by Claudia from Ponte Vedra,FL
Overall Rating: 7

• Location.
• Noisy with thin walls.

“Great staff and ambiance.”

May 17, 2009 by Janice from Christiansburg,VA
Overall Rating: 8

• Location was fantastic.
• No refrigerator in the room.

“Absolutely no complaints except that I would have liked a refrigerator in the room. Couldn't have gotten a better location.”

May 15, 2009 by Melissa from Grayson,GA
Overall Rating: 5

• It was convenient to River Street.
• The staff was snooty!

“Let's put it this way, probably will not stay there again.”

May 14, 2009 by Holly from Mcdonough,GA
Overall Rating: 7

“Great location. I expected a more attractive room. The bathroom was pedestrian. The bed was comfortable though.”

May 5, 2009 by Matthew from Apollo Beach,FL
Overall Rating: 10

• The view was great.

“Very nice furnishings and terrific staff. The hotel was walking distance to many of the local bars and restaurants.”

Apr 23, 2009 by Ashleigh from Atlanta,GA
Overall Rating: 9

• Excellent location.
• Bathrooms were little dated.

“Great location, helpful staff. Wonderful place to stay at the last minute.”