User Reviews for Holiday Inn Select Orlando-International Airport

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Jun 4, 2008 by Nanci from Encinitas, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the pool, location and fast, wireless internet access.
• Would like Queen beds rather than double.

“This hotel was clean; the staff was very helpful and friendly. Super location, walking distance to several restaurants. Free airport shuttle. Beautiful pool with plenty of lounge chairs, tables and towels, also had a pool side phone where you could order food from the hotel restaurant and have it delivered to the pool. Desk and comfortable bed and chairs in the room, but would have preferred queen beds to the 2 doubles.”

Jun 1, 2008 by Gladys from Half Moon Bay, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• All public functions located in central atrium. Not spread over long distances.
• Too few check-in help in the evening. Had to wait too long to check in.

“In general, the hotel was clean and comfortable. Food was good although service was slow in later evening hours. Nice large rooms and comfortable beds. Limited TV service (basic cable). I would stay there again.”

May 30, 2008 by Beth from The Villages, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff excellent.
• Not one thing.

“Great hotel and would recommend it to fellow friends and family.”

May 29, 2008 by Jimmi from Saint Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and quality of hotel.

“Excellent hotel for business people, families, and seniors alike.”

May 28, 2008 by Cari from Otsego, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• This was the best bed I slept in my whole vacation.
• The carpeting seemed wet to me like they just cleaned it.

“The hotel was great. Well worth the money. The pillows were wonderful as was the bed. Would come back again.”

May 26, 2008 by Amy from Wexford, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• The lounge bar.
• Loud air conditioning in room.

“Rooms very pretty-but air conditioner way too loud. Nice to have Dennys next door, since breakfast buffet costly in hotel. Front desk very nice and helpful. Room service very nice.”

May 18, 2008 by April from Winsron-Salem, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice place, check in a wonderful experience.

“Nice, clean, friendly. Definitely a 3 star.”

May 18, 2008 by Doug from Bellevue, WA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Easy to get to.
• Some of the staff were difficult to understand.

“The hotel was well located for the business traveler and provided good value.”

May 16, 2008 by Ron from Sarasota, FL
Overall Rating: 0
Cleanliness:[9] • Staff:[10] • Location:[9]

• Was given an executive suite, thank you.
• The coffee making machine was opposite my room, was a little noisy at times.

“Very good hotel, as well as being given an executive suite on the 7th floor which only your door key would allow the elevator to ascent to, I received each morning a breakfast bag, much appreciated.”

May 9, 2008 by Karen from Spokane, WA
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[10]

• Good location to airport.
• Dirty room!

“Stayed one night prior to heading back home early the next morning. Initial appearance was fine. Staff upon check-in was polite. Room was disgusting. Bathtub and sink did not drain and backed up dirty water. I found toe nail clippings in the corner next to the bed on the floor. I am not sure if this room had truly been clean. We were grossed out! Made a complaint to front desk, but was only told they'd have some look into it. Thought about checking into another hotel, but we had an early departure so we decided to stay for the few evening hours.”

May 9, 2008 by Karen from Mead, WA
Overall Rating: 5
Cleanliness:[10] • Staff:[6] • Location:[10]

• Close to rental car return and airport.
• The room was dirty in our opinion.

“I was surprised by the hotel itself. It was very nice. (Rated 3 stars). Room decor was updated, but it greatly needed some attention. Wallpaper was starting to peel off the wall. Curtains were starting to come off rods. Room had not been vacuumed in corner next to bed (toe nail clippings! Gross!) Bathroom just needed to be totally redone. The bathtub and sink barely drained, and backed up dirty water (gross!). I called maintenance, but never had any response. Needless to say, we took extremely fast showers, and kept shutting off the water during shampooing so the water wouldn't build up in the tub. Truly thought about changing hotels, but we had a 6:00 a.m. flight the next morning, so we decided to bear with it (as it was only for one night).”

May 8, 2008 by Sue from Palmdale, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfort A+, value and amenities superior.
• Self-serve laundry expensive (repeat dries).

“Staff and facility superior, location excellent, amenities particularly suited for business travelers.”

Apr 26, 2008 by Maryellen from Cranford, NJ
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Appealing lobby and outdoor pool area.
• Parking lot entrance poorly accessible.

“Only flaw being the entrance and exit of the parking lot of the hotel”

Apr 24, 2008 by Myhanh from Sterling Heights, MI
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[7]

• Good location, nice staffs, nice swimming pool.
• The air conditioning unit was so loud like a train in the room.

“The hotel was nice, close to the airport with the nice swimming pool. The bathroom was a bit too old and didn't look clean and the air conditioning unit was too loud we had to turn off few time during the days and night because couldn't stand the noise.”

Apr 23, 2008 by Bobbi from Watertown, NY
Overall Rating: 6
Cleanliness:[10] • Staff:[9] • Location:[10]

• Close to airport.
• Beds were too small, doubles only in double rooms.

“Very clean, close to airport. Didn't spend enough time to see facility, only overnight. None of us slept well but not due to hotel.”

Apr 23, 2008 by Angela from E. Stroudsburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It was convenient to the airport for our early departure.
• The room was on the small side.

“This hotel was nice. It was more than I expected out of a Holiday Inn. Clean and well maintained throughout. The rooms looked newer and clean. We only slept here as it was the night before our early morning flight. We were up at 4 am and didn't use any facilities. The staff that I came in contact with were extremely friendly and helpful though.”

Apr 22, 2008 by Claudia from Glastonbury, CT
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[3]

• Shuttle to airport very convenient for travelers.
• I had my wallet stolen right off the luggage cart.

“My wallet was stolen off the luggage cart while we were unloading bags into the room. The whole cart was gone and the hotel was very unhelpful in helping us. They said they would send security to investigate but they never did. Having just come from Disney (Saratoga Springs) I felt Disney would have been more responsive. I was very lucky to be able to board my plane since I did not have my driver's license. I understand that this is not considered a "good" area of Orlando, but one should not be encountering this type of problem in a hotel this upscale. Would never stay there again.”

Apr 20, 2008 by Bonnie from Lake Worth, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Frig and microwave in room. Coffee bar on floor.
• The air conditioner was loud.

“Great room! Very nice pool and hot tub area. The gift store was well stocked with snack and food items.”

Mar 23, 2008 by Margie from Florissant, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nicely landscaped, pool, hot tub (didnt use either), clean.
• Room had 2 dbl beds, would prefer 2 queen beds.

“This hotel was better than I expected for a 3 star. The landscaping outside our window was very pretty. Pool and hot tub (with clean towels) there were available but we didnt get a chance to use them. Would stay there again.”

Mar 23, 2008 by Jeri from Gainesville, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Comfort.
• Bathrooms need to be caulked, updated, and cleaned better.

“I hate the outside appearance of this hotel. It looks cheap. But once you walk in the lobby its very nice. Front desk personal are not always attentive and informed. Our room this time was OK. Key did not work, someone had to come and open door. When the door to the room was opened junk was on the floor. It felt like someone did not clean very well.”

Mar 22, 2008 by Drake from Anchorage, AK
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Great location right near the airport; lovely room; comfortable bedding; free shuttle.
• Loud air conditioner in our room.

“Holiday Inn Select has a great location. Very close to Orlando airport. Spacious rooms-ours had a couch, desk and king bed. Bedding very comfortable-pillow top mattress, down bedding, high thread count sheets. Free airport shuttle; many restaurants within easy walking distance. Pool and hot tub were clean and area neat. Only one negative was that the air conditioner in our room was very loud.”

Mar 19, 2008 by Lee from Toronto, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The pool was great and closeness to the airport too.
• The air conditioner was terribly loud!

“We only stayed one night, but we made use of the pool and there were several restaurants close by to choose from for dinner.”

Mar 4, 2008 by Paul from Holliston, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The location, free parking, security, and spaciousness.
• The room decor was a little, 'tired and drab'.

“The hotel was centrally located and was convenient to the airport, amusement parks, shopping, and Orlando Downtown area. There was very quick access to major highways and thoroughfares to all points in Florida. Great real estate; nice hotel.”

Jan 25, 2008 by Jerilyn from Gainesville, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[5]

• Comfortable bed.
• Hair in tub, remote did not work, front desk did not answer the phone. Front desk did not give up parking permit.

“The outside of this hotel is dated. The lobby is very nice. Front desk personnel not informed or efficient with directions or hotel policies, not paying attention to detail, not friendly. Room was dirty. Spread, bathroom. Dining was a good experience and the food was good.”

Jan 7, 2008 by Beth from East Palestine, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is very nice.
• There is a charge for parking.

“The hotel was very nice and clean. The rooms were decorated nicely and the bed was very comfortable. The staff was very friendly and helpful.”

Jan 7, 2008 by David from San Ramon, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Close to airport, convenient shuttle schedules.
• Noise travels from lobby to 2nd floor rooms.

“Excellent location near Orlando Int'l Airport. Walking distance to several restaurants.”

Jan 6, 2008 by Carrie from Saint Charles, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked the heated pool and that there are restaurants within walking distance.
• Only guest washer in hotel was out of order the entire week we were there.

“This is a good hotel for business travel, or if you want a quality hotel for site seeing in Orlando, while still remaining budget conscious. We never had to worry about our safety, amenities are nice, and staff are friendly.”

Jan 5, 2008 by Melanie from Lagrange, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The manager on duty was extremely helpful after I had issues on the first night of my stay.
• The original room I was in had four major issues: poor ac, exterior door that didn't want to close, and a broken shower handle and no closet.

“The original room I was in had four major issues: poor ac, exterior door that didn't want to close, and a broken shower handle and no closet. Upon bringing the issues to the manager on duty's attention on the morning after the issues, she immediately changed my room! The first night I was told there was nothing they could do and I had to suffer through a rough night. After the manager moved me, I was extremely pleased with the hotel. It has a great deal of amenities to offer both a family and a business traveler.”

Jan 4, 2008 by Darlene from Bradenton, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[8]

• Close to Airport, nice pool.
• Did not give me the rooms I specified.

“I made reservation for a party of 5 adults and one child for two rooms needing two beds in each room. The hotel gave me two rooms with one king bed in each room and refused to exchange them, neither would they give us a roll away, so one person slept in a chair!”

Jan 2, 2008 by Gisele from Madawaska, ME
Overall Rating: 5
Cleanliness:[1] • Staff:[8] • Location:[10]

• The computer access was excellent. The pool area was very clean. The lounge area was good for our group (big screen TV), billiards, and popcorn.
• Our rooms were not clean, specifically; the toilet bowl had a grey ring of filth! Beds should be queen size, not double.

“It was ok, but I would not stay again if I had a choice.”

Dec 26, 2007 by Kim from Champaign, IL
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location was excellent close to airport.
• Non smoking room was smoked in smelled bad.

“Room had kinged needed double bed but pull out sofa was accommodating. The room was supposed to be non smoking and it smelled of smoke badly. The actual hotel was excellent location and had great dining in and around the hotel itself.”

Nov 29, 2007 by Sam from Clayton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and the lobby was spacious.

“Outstanding hotel. I would stay here again if in the area.”

Nov 26, 2007 by Walter from Shalimar, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Nice bed, convenient to airport.
• Staff seems too busy; maids don't honor quiet signs.

“This is my least favorite 3-star hotel. I don't get a good vibe while there. Room is adequate, nothing special. Complimentary coffee in the morning. The van driver is very nice.”

Nov 17, 2007 by Susan from Shippensburg, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• The room was clean and comfortable, nothing over the top, but nice.
• The room was a little dated, but it was clean, which is important to me and my family.

“The lobby is lovely. We felt very reassured that we were in a nice place. Our room was close to the elevator, so no long walks. It was clean and comfortable. Not a lot of luxury, but very nice. Very close to the airport, which is what we were looking for. I wouldn't hesitate to stay at this hotel again.”

Nov 10, 2007 by Robert from Miami, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location to airport.
• Parking is most of the time difficult.

“My last stay at this hotel was terrible!”

Nov 7, 2007 by Heather from St Louis, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was spacious and the bed was comfy.
• Offhand, I can't think of anything I didn't like.

“We were more than satisfied with the room, the bed, even the bathroom. It's close to the airport and lots of restaurants, etc.”

Nov 6, 2007 by Christine from Mebane, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Great location.
• Bathroom could use updating.

“Great location, nice room, quite comfortable, free wireless which are all nice features. I would like to see a bathroom overhaul as it was a little outdated and 'old' looking.”

Nov 2, 2007 by John from Flagstaff, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Bar and restaurant on site.
• Nothing comes to mind.

“It was an excellent hotel to stay for early morning flights. Would also have been great for business. We selected a hotel with same star rating in Daytona beach and could not even stay it was so awful. This one was great.”

Oct 31, 2007 by Tom from Weston, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[10]

• It was close to the airport.
• The high speed was horrible & the ac was extremely noisy.

“This was not a three star hotel. It was ok but not a 3 star.”

Oct 26, 2007 by Pat from North Saanich, BC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very helpful. Bed was great.
• Telephone charges were excessive.

“Older hotel, comfortable and clean. Some renovations were still underway but they didn't impede our stay. Basic amenities.”

Oct 23, 2007 by Ronald from Wellington, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We loved the location on the plaza at the Cathedral. We lucked out and saw the cultural dancing that took place on Saturday afternoon in front.
• Our room was small and almost windowless-(window into an alley).

“The Colon is a popular and busy hotel seemingly with tourists like us. The staff, although cordial, was always busy - almost too busy to answer questions. But they spoke English which was a big help, as many of the shops and restaurants did not. They did, however, suggest two good restaurants that we enjoyed and they called cabs for us. The bar was a comfortable room with couches and chairs for gathering. Our room was dark and small facing an alleyway so we could barely know the weather outside. But the location was perfect for getting the hop-on, hop-off bus and for walking anywhere in the city. As per all big cities, pricey, but to be expected.”

Oct 20, 2007 by Delano from Fort Myers, FL
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• Van service was good.
• Room had a strong smell of mold.

“Hotel is nice but not a real 3 star.”

Oct 9, 2007 by Bobby from Scarborough, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and amenities and staff.

“Great place. Close to lots of places to eat! A shop a highways and free parking.”

Sep 28, 2007 by Melissa from Neenah, WI
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Beautiful lobby, great location, great shuttle.
• Put in a handicap room with one king bed for 3 people.

“The only reason this hotel was rated low on some of the questions was because we were put in a handicap room where the shower facilities were not convenient for someone that is not handicapped and who had a young child. They also just had a king room available so our child had to sleep with us. The room also spelled very musty when we arrived. Our friends who stayed on a different floor the same nights as us had a great room and no complaints.”

Sep 20, 2007 by Kimberly from West Grove, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Close to Orlando airport.
• Seemed to small of a hotel to have a wedding, felt crowded in public areas.

“Great airport location, clean, a few chain restaurants within walking distance.”

Sep 12, 2007 by Michael from Bluffton, SC
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[10]

• Great location at airport with very friendly staff.
• Housekeeping (both inside and grounds care) needs some improvement.

“It's what you would expect from a Holiday Inn. A little worn and not-so-greatly cleaned hotel with nice folks and a great location.”

Sep 8, 2007 by Kyle from Ocala, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[8]

• Workout room was well equipped.
• No non-smoking rooms left on arrival. AC unit loud!

“Forced to stay in a smoking room. AC unit was loud. Got very little sleep due to smoke smell and noise. Breakfast buffet was below average.”

Sep 3, 2007 by Doug from Cuyahoga Falls, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• Great location.
• Staff had no idea of area location.

“This hotel was great but the staff was less than the desired. I asked about where I could get a hair cut and no one had an idea, as well as trying to find a Wal-Mart. Other than that it was great.”

Sep 3, 2007 by Jedi from St. Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• I travel tons for work. I never stayed at a hotel with a free cyber-cafe type setup in the hotel bar/lobby. Bad ass.
• No remote for the TV. In the exercise room. I had to change the channel on the back of the TV. Bummer.

“Pretty decent hotel. I travel tons for work and there are a few things that make life way easier. Like free parking. (Beware folks. You can get a good deal on a four star hotel downtown in your destination but rest assured you will pay a good chunk for parking. Some hotels Ive stayed in basically make me pay for valet parking. No choice. Either that or make my car vanish in to thin air) by far the best at this hotel was the cyber lounge. And not just one computer with a long line but four right in the bar. Very cool considering I don't travel with my 15lb laptop unless Ill really need it.”

Aug 21, 2007 by Sarah from Fort Myers, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was very clean and the room was spacious and inviting.
• The air conditioner was extremely loud.

“Great hotel, perfect for a short or long stay.”