User Reviews for Renaissance Orlando Hotel Airport

Research User Reviews for Renaissance Orlando Hotel Airport (1-20 of 48)

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Nov 21, 2009 by Jim from Boynton Beach,FL
Overall Rating: 8

• Room was really clean and had a nice TV.
• You had to pay to self park your car.

“Overall a very nice hotel, they had everything I wanted. The gym was nice in the hotel as well.”

Nov 18, 2009 by Dan from North Palm Beach,FL
Overall Rating: 0

“Charged $8/day for parking which they did not mention at check in. As to the rest, it was reasonably clean, no opening windows. Front desk staff was polite rather than accommodating. Seemed surprised that I was less than pleased with the parking fees and told me that it was plainly written on the hotel website. Didn't think actually telling me was necessary.”

Sep 4, 2008 by Bill from Southbridge, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room, food and staff were exceptional!
• I had to leave! Could have moved in.

“From the front desk staff, to the food and beverage servers, to the housekeeping person, everyone was extremely outgoing and capable. The food served in the lounge was exceptional. Great happy hour, too. Breakfast in the dining room was wonderful. I strongly recommend the signature French toast offering. As a frequent visitor to Orlando this will certainly be my new hotel.”

Aug 14, 2008 by Dana from Eustis, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the whole experience - great atmosphere, great service!
• Nothing!

“Very interesting and attractive decor. The room was just lovely, the mini fridge and microwave very useful. The one meal I ordered was just fine and they service timely. All in all, one of the nicest hotels I've stayed at close to an airport!”

Aug 9, 2008 by Omayra from N Miami Beach, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[5]

• I liked the way the lobby looked. I liked the down duvet and silk bedding.The hotel was nicely decorated.
• The view from the room. It was a rooftop.

“The hotel was excellent. It exceeded our expectations.”

Aug 7, 2008 by Kathi from West Melbourne, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was comfortable and the staff was excellent.

“Great location, great rooms, comfy beds, great exercise room and nice pool.”

Aug 5, 2008 by Bill from Amherstg, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful furnishings.
• Nothing comes to mind.

“Perfect hotel if you are looking for a business meeting or just a nice place to sleep near MCO. Would not be a good place to stay if you need excitement and activities nearby.”

Jan 5, 2008 by Matt
Overall Rating: 9

• Recent renovations outstanding. Only stayed one night and wished could have stayed longer.

“Only stayed one night to catch an early morning flight. If you like contemporary, the architects nailed it with the renovations that were done 3 or 4 months prior. I have never stayed in a hotel with this look and feel. Great job, Marriott.”

Jul 28, 2007 by Carol
Overall Rating: 3

• They were re-modeling so things were a mess! It was raining and there was no place to go or to sit other than the room.

“Since they were re-modeling they should have reduced the meals or given snacks or provided so sort of entertainment until the project was finished.”

Jul 10, 2007 by Cynthia
Overall Rating: 7

• Room service was superb and the cheesecake was divine.
• It was in the process of renovations, so there wasn't much to do .

“The hotel was okay, staff excellent, room service superb. The restaurant was a conference room, not a pleasant atmosphere so I went for room service. Once the hotel is renovated I think it will be great. The pool area lacked maintenance the pool wasn't the cleanest and there weren't many chairs. Hot tub was too hot, almost boiling.”

Jul 10, 2007 by
Overall Rating: 5

“The staff was very friendly and accommodating. We were at the hotel early July, 2007. They were in the process of renovating. Our room was clean but very old. This was probably a 4 star hotel 20 years ago and may be again once the renovation is complete.”

Jun 28, 2007 by Mike
Overall Rating: 2

• Nothing.
• everything.

“Hotel was under-construction and was not aware of it. Rest were located in a small room due to them being closed. Only thing they had for breakfast was the buffet and could not order off the menu.”

May 19, 2007 by Carole
Overall Rating: 8

• Courteous staff. Excellent shuttle to/from airport.
• Somewhat rundown.

“They picked me up within 15 minutes from the airport. Room service food was excellent and moderately priced - service excellent. I'm going back on my return trip.”

May 17, 2007 by Keith
Overall Rating: 9

• Location to the airport, and beeline made it an easy stay.
• Bathroom floor could have been cleaned a little.

“Nice location. Pretty clean. Would stay there again for the convenience of location to expressways and airport.”

May 6, 2007 by Terry
Overall Rating: 8

• Good beds, friendly staff, backup wakeup calls, airport location.

“Overall a good stay, I was only there for about 8 hours. The hotel is undergoing a major renovation, the reason for the poor marks on public spaces. I am not sure if all public services (food, bar, etc.) are even open. But this is really the only negative.”

Apr 20, 2007 by Tom
Overall Rating: 3

• Nothing.
• Too much renovation going on to still be open.

“This hotel is doing some much needed renovations. However, because of the amount of work being done, they needed to just close the hotel until completion. You have to use the back entrance to the hotel, the lobby is closed and the front desk is now in a small meeting room. The restaurant is also closed but they have set up cheap tables and chairs in another small meeting room. In the hallway to the rooms, wall paper is pealing. The rooms might be the ugliest I've ever seen. Very old and out dated. This hotel might me nice once all of the work is completed, but people shouldn't stay here until they are finished. Too many great options in the area!”

Mar 7, 2007 by Joan
Overall Rating: 9

• Easy to reach with a very helpful bell hop.
• Dining room was in the process of being up graded so we ate in the lobby.

“Easy to get to and very pleasant.”

Nov 22, 2006 by Audrey
Overall Rating: 9

• The customer service at the hotel.
• The pillows were small. That was the only negative.

“This hotel was very nice and comfortable. Customer service was excellent.”

Sep 27, 2006 by Dennis
Overall Rating: 6

• Friendly check-in.
• Airport shuttle stopped at another location - took too long.

“Overall, good. Needs some updating.”

Sep 11, 2006 by Amy
Overall Rating: 10

• The room was large and spacious.

“Pleasant, very friendly staff. Convenient elevators right at the entrance!”

Nov 5, 2005 by Betsy from Mandeville, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great staff, convenient shuttle to/from airport.
• Our room was not ready when we arrived but they handled quickly.

“The hotel had great lobby, with all the conveniences a business or leisure traveler would need. Staff is excellent too. My room did not have the Marriott-style luxury bedding that other Marriott's are getting but we sleep just fine.”

Aug 8, 2005 by Gary from Leominster, MA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• Location was excellent, great proximity to airport & car rental location.
• Smoking in corridors seeped under door into our room.

“Hotel lobby very luxurious, room was average, offered choice of king or 2 bed room, chose king but was told it was not available. Asked for non-smoking room, assumed this meant a non-smoking floor, apparently not, smoking in hallway seeped under our door until we placed a wet towel across gap. Shower drain totally plugged, stood in 12 inches of foul water while showering; maintenance was prompt and successful. Alarm clock-radio was left set at 5AM wake-up on high volume, confusing controls caused 2 early morning angry wake-ups. Maid service should turn alarms off in rooms as part of room clean-up routine.”

0 of 1 people found this review helpful.

Jun 20, 2005 by Marc from Hudson, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Great location and clean, nice lobby area - great price
• None worth noting

“You get a great deal and hotel was perfect for our needs. Not overly fancy but very comfortable and accomodating.”

1 of 1 people found this review helpful.

Jun 16, 2005 by Jeffrey from Scottsdale, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• everything was perfect
• parking

“We checked in with a friendly person who also informed us of the hh in the barour room was immaculate and functional.”

May 29, 2005 by Ann from Boca Raton, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Quality service. Room service soup and salad were excellent.
• A little run down for a Renaissance. Bathrooms need to be remodled.

“Conveniently located, usually available. I am a regular business traveler to this location.”

May 27, 2005 by Terri from Rutherfordton, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• beautiful, comfortable, quiet, perfect!
• wished I could have stayed longer!

“Beautiful and clean rooms. Very quiet for an airport hotel.Hotel staff was very friendly and attentive. A perfect night away from home!”

May 21, 2005 by Paul
Overall Rating: 8

• Clean and nice room.
• A
  bit far from the convention center.

“ice place to stay if your business is near the main airport.”

Apr 25, 2005 by David from Henderson, NV
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• convenient location and rooms were o.k.
• room service not of great quality.

“Good location near airport, check in staff quite amiable but room service food and staff not as
good,”

Apr 22, 2005 by Ramona from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bedding was wonderful!

“Beginning with the front desk clerk who was helpful, efficient, and happy to be there, I felt at home. She called for the bellhop to park my car, retrieve my luggage, and bring it my room. I had all the amenities I needed in the room, and had room service the next morning for breakfast (on time!). When I checked out, the bellhop retrieved my car again and than cleared the windows for me. What a nice place to stay.”

Apr 18, 2005 by Elvira from Lake St. Louis, MO
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[8]

• location
• a very old facility and in need of update

“I am sure I could have received a comparative or better rate by going directly through them. It most certainly did not deserve a 3-star - very disappointing!”

Mar 24, 2005 by Tony
Overall Rating: 10

• Beautiful and spacious rooms with a very nice staff.

“Absolutely beautiful hotel that
I am eager to visit again.”

Mar 15, 2005 by Mary from Bethesda, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The atmosphere was elegant and the staff was very friendly and the hotel was very clean
• There were no laundry facilities onsite or refrigerators in the room

“The Renaisaance Orlando was great. My family and I were very comfortable and would stay there again. The rooms were very clean (and I am very, very picky.) The staff was great. This hotel seemed to be a real bargain.”

Mar 11, 2005 by Flint from Fox River Grove, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Classy, clean, excellent restaurant on location.
• 0

“0”

Feb 17, 2005 by Caron from Stuart, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• internet access, TV. speaker in the bathroom

“Friendly, courteous, convenient to airport, safe place for the car....”

Feb 16, 2005 by Mike from Granby, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was very friendly and helpful.
• Elevators very very slow.

“I enjoyed my stay at the hotel. I did detect an odor of smoking in the room and noticed ash trays. The hotel said that it was a non-smoking room so I'm not sure if it's a don't ask don't tell type situation. Overall I was very pleased with my stay.”

Feb 14, 2005 by Jon from Ponte Vedra Beach, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[6]

• Close to airport.
• Old & tired decor, food not very good.

“Old property with outdated furniture and a bad restaurant. The dishes we were offered were dirty twice and the last cup our coffee was served in was not rinsed out properly and was soapy. The rooms were clean but worn down. The hotel should have been rated a 2 star not a 3 star.”

Feb 4, 2005 by Sharlene from Staten Island, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff very friendly and courteous. Easy check in.
• No security or questioning of persons entering after dark.

“Near the airport so access is a breeze. The staff is very friendly and courteous. Room service was prompt and the prices were very reasonable. Room was large and very clean. Only concern as a female traveler is that there was no real security at hotel entry or elevator banks after dark.”

Jan 14, 2005 by Jacquelyn from Port Saint Lucie, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Check out was at 1pm
• Bathroom was old, just needed new tile.

“The hotel was very classy, the lobby was done in marble and mirrors. There was a hot tub out side with the pool. The best part was pillow top bed!”

Jan 12, 2005 by R T. from Brooksville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable, clean, & pleasing to the eye. Great location. Convenient Shuttle and hours of availability.
• The rate for internet access.

“Pleasing to the eye, clean & very comfortable accomodations. Great location with nearby dining options. Convenient Shuttle and hours of availability. A great deal for the price. Made my travel for business a nice perk.”

Dec 23, 2004 by Kelly D. from Sussex
Overall Rating: 9

“The hotel is beautiful and was all dec'd out for the holidays. The staff were helpful and friendly. The gym was decent and included a sauna. They are repainting the conference rooms and looks like they keep the hotel in good shape. We did not eat at the restaurant or bar. You can hear the jets overhead, but we wanted a hotel by the airport the night before our flight home.”

Dec 6, 2004 by Nancy R. from Anamosa
Overall Rating: 10

“We were very pleased with the hotel room. It was an excellent hotel that was very welcoming from a professional staff to a very inviting hotel room.”

Dec 4, 2004 by John F. from Greenville
Overall Rating: 10

“Great hotel! Clean spacious rooms, friendly staff.”

Dec 4, 2004 by Nancy H. from Sudbury
Overall Rating: 10

“Fabulous---would definitely stay again. Outstanding service!”

Dec 3, 2004 by Robert W. from Clarksburg
Overall Rating: 8

“Convenient airport vicinity. Comfortable room. Spacious parking lot. Very satisfied.”

Dec 1, 2004 by Clark E. from Vero Beach
Overall Rating: 10

“Everything was great - just a little disappointed that a hotel of that caliber did not distribute or have free newspapers available.”

Dec 1, 2004 by Adam F. from Gainesville
Overall Rating: 9

“The hotel was perfect for my needs. It is just off of airport property and is clean with friendly staff.”

Nov 11, 2004 by
Overall Rating: 10

“Awesomely good. Very nice hotel and they gave me my MR Platinum benefits. Welcome amenity, Lounge floor access, etc.”

Oct 18, 2004 by
Overall Rating: 9

“Excellent hotel. I especially like the breakfast offered. It was a buffet with a chef on hand for omelets, etc.”