User Reviews for Courtyard by Marriott Willoughby

Research User Reviews for Courtyard by Marriott Willoughby (21-40 of 55)

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Jan 22, 2007 by Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The great pillows.
• Wish there was a continental breakfast.

“We love this place. So easy to get to, very friendly and clean.”

Dec 29, 2006 by Amy from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pleasant & accommodating front desk staff.
• Nothing to say here about a dislike.

“Stayed on Christmas night and found very clean facilities, pleasant staff members, and a comfortable room for our family.”

Dec 20, 2006 by Melissa from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Hotel staff was very friendly, and the room was clean and comfortable.
• Nothing comes to mind.

“I had a very nice stay at this hotel; the hotel staff was friendly, and my room was clean and nice. The hotel is a drive from central Cleveland, but other wise the hotel was in a nice location.”

Dec 13, 2006 by Julie from Fairborn, OH
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[3]

• Nice beds.
• Nasty pool, whirlpool, unfriendly staff.

“Very nice rooms, new carpet, comfortable beds, staff very unfriendly~ pool had puke in it, but they said that they could do nothing for us since we purchased on.”

Dec 5, 2006 by Kay from Wilmington, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Lots of pillows on the bed and quiet rooms!! Also free internet.
• No free continental breakfast.

“I had a very enjoyable stay at this hotel. Comfortable bed, good temperature control, clean, good shower. Free internet. Great for business travelers.”

Nov 22, 2006 by Sandra from Rochester Hills, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk staff was especially helpful and friendly (Linda?).
• High priced breakfast.

“Overall great experience.”

Nov 18, 2006 by Bill from Cincinnati, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Very clean. Very friendly staff.
• A little far from where my business was located.

“The staff is above and beyond in terms if friendliness. The rooms were very clean and comfortable. The hotel is quiet and small, which is great for business travelers. The rooms are modern and the bathroom is decent size. The pool is too small to be useful (for laps, etc.) The hotel is a bit far from downtown and most business areas. Overall a very good hotel for the money.”

Nov 5, 2006 by Dolores from Chagrin Falls, ND
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was clean. It had pleasant decor. It had a workout facility. It had free newspapers and magazines.
• It did not have a fan in the bathroom. It had a slow elevator.

“Great location. I would have liked a slightly larger room but it was clean and comfortable. It had a nice breakfast facility and snack supplies.”

Sep 19, 2006 by Richard from Grimsby, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, friendly, helpful staff, comfortable clean rooms.
• We liked everything about the Marriott Courtyard BUT would have liked to go on an internet access usually available near the front desk

“Easy access to & from the interstate. Staff friendly & helpful. Room was quiet, spacious, clean, with very comfortable beds. Enjoyed an evening coffee. Would definitely recommend the Marriott to friends & family. Also hoping that we will have the privilege to stay at the Marriott Courtyard.”

Sep 19, 2006 by Manish from Columbus, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location was good.. we got rooms with 2 Queen Beds.
• They don't provide Free Continental Breakfast.

“Overall its a good hotel.”

Sep 1, 2006 by Carolyn from Akron, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was excellent, and no help was needed to enjoy your stay there.
• There was nothing for me personally to dislike about the hotel or my stay.

“Everything was great. The rooms were very clean. There was extra clean linen in the drawer. The balcony private. My room had a sofa bed included. The pool area was nice and clean as was the exercise room. I thoroughly enjoyed my stay in every way.”

Aug 26, 2006 by Michael from Adrian, MI
Overall Rating: 10
Staff:[10] •

• Very Nice.
• Probably a little high in price for my hotels.

“Nice room.”

Aug 10, 2006 by Chris from Nashua, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and friendly staff.
• No complimentary breakfast.

“The hotel is just off I-90 with several moderate and inexpensive restaurants within walking distance. The public rooms and pool area were well maintained, and the room was immaculate with comfortable beds and a lovely balcony. The staff was very friendly and knowledgeable about the area.”

Jul 30, 2006 by Erv from Affton, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location and restaurants around hotel.
• Nothing.

“Nice hotel, clean, with excellent places to eat within a block”

Apr 18, 2006 by Ginerva from Greencastle, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean
• Lobby was warm / although warm outside.

“It was a wonderful experience and very cost effective. I would definitely stay there again.”

Mar 4, 2006 by Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, with wonderful beds and pillows.
• No paper or continental breakfast.

“We have stayed at this hotel before and it is wonderful each time. Clean friendly and comfortable!”

Feb 27, 2006 by Nnaemeka from Tuckahoe, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly and helpful staff.
• Access to the city/airport, may need shuttle service.

“Clean, friendly and helpful staff. Good access to other eating places.”

Feb 7, 2006 by Ron from Walled Lake, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Recently remodeled. Clean. Near the major highway.
• Ice machine location.

“Recently remodeled including bed covers, carpeting, wall covering, furniture, bathroom (except sink area), painted, etc. Very nice.”

Dec 31, 2005 by Elaine from Shinglehouse, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool.
• Only one thing I think the breakfast should be included. Restaurant prices high for breakfast.

“I would never pay the full price for a place to stay. However, it was beautiful and well worth what we paid.”

Dec 29, 2005 by Donna from Findlay, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, nice hotel.
• Rooms smelled like paint from remodeling.

“This is a nice hotel, and we have stayed here before. The original room given to us had an awfully strong paint smell. After we complained to the front desk, they put us in a room that still had some paint smell, but not as strong as the first.”

Dec 7, 2005 by Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, clean and free local newspaper.
• Did not offer a continental breakfast.

“Great time in a clean hotel with a friendly staff. Could not tell the hotel was under going some remodeling. Great Place. Cannot wait to stay there again.”

Dec 7, 2005 by Esther from Bellevue, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very, very clean, quiet.
• No continental breakfast.

“We were impressed with the quite atmosphere rate it high and hope that next time.”

Nov 27, 2005 by Ron from Novelty, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Location off I90 was good.
• Beds to soft and not as clean and fresh as I like.

“Very average hotel.”

Nov 15, 2005 by Paul from Racine, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[8]

• Very clean. Housekeeping A+.
• Hotel staff at check in and out.

“Great hotel, front desk staff rude.”

Oct 26, 2005 by Lawrence from Girard, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This place was awesome. Great comfy pillows, tasty morning coffee and a free local newspaper.
• There was no free continental breakfast.

“This place was great. Clean, comfy with a very pleasant staff. One would never have known they were in a remodeling process. Had a lovely weekend. ”

Sep 18, 2005 by Kathy from Barrington, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very nice little patio with slider out to pretty landscaped, private area.
• No breakfast.

“Just stopped overnight on the way to Boston. It suited my needs very well. I felt safe and comfortable. They sent me down the street for a lovely dinner. very helpful.”

Aug 4, 2005 by Rena from Charlottesville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds were very comfortable and rooms very clean.

“Constant Marriott quality and service--we love staying here.”

May 24, 2005 by Liz from Simpsonville, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convienent, clean, staff friendly, bed is comfy
• Bath sink area small not enough room for coffee, etc.

“Above”

Apr 29, 2005 by Nancy from Dayton, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• I liked the convenient location to my business meeting.
• No free breakfast; I chose to eat a banana I brought with me. $9 plus tip is too expensive for me.

“I like Marriott Courtyards, but they need to compete with other chains by providing a small breakfast. For the rate (I didn't pay that), breakfast should be included. Also, the bed linens (especially the sheets) were old and I didn't feel comfortable sleeping on them. ”

Apr 27, 2005 by Loy from Louisville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• demon's next door
• no refrigerator in room

“It was in good location for where I had to work the next day and it was clean.”

Apr 26, 2005 by Rita from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very close to CVS pharmacy and Cracker Barrel restaurant.

“Loved the hotel being so close to the thruway. Easy access getting back on too. The $8.95 brunch was nice in the morning.”

Apr 6, 2005 by John from E. Amherst, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Helpful and friendly staff
• Small things : like towels missing, soap was all crushed.. etc.

“Overall : acceptable quality and price.”

Apr 6, 2005 by Jeff from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice pool/spa area and checkout attendant.

“Overall excellent facility and staff. I had only one inconvenience that is really a non-factor. I was given a room with two beds when I was staying alone. Plenty of restaurants nearbye and easy access.”

Feb 13, 2005 by Rick from Chanhassen, MN
Overall Rating: 8
Staff:[9] • Location:[8]

• Very clean.
• I thought breakfast was free but I got charged.

“Very nice rooms and friendly staff.”

Sep 22, 2004 by Stephen P. from Unadilla
Overall Rating: 9

“Desk staff were unusually friendly and competent. Room was fine in all respects. Nothing was out of order or not working.”