User Reviews for Amerihost Resort

Research User Reviews for Amerihost Resort (1-20 of 232)

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Oct 31, 2009 by Stacy from Cottage Hills,IL
Overall Rating: 8

• The location was good. The appearance of the hotel was nice. Friendly staff.
• Furniture was burned
  and messed up. Moldy smell in bathroom. Laundry facility out of order.

“I was on crutches. This place was not handicap friendly. I had to keep going down to the front desk because they would not listen to my 14 yr old son about our issues. The furniture was very worn out with cigarette burns on them. A moldy smell in the bathroom. Even though the staff was friendly, the front desk was a some what rude. We were even locked out of one of our 2 rooms and had to wait 30 min for the maintenance to let us in. Key cards were not working. The maid staff was very courteous and thorough. The did a wonderful job at cleaning up the rooms and restocking. They have a buffet restaurant $11.99 per person. One child per one adult purchase is free. They even have karaoke.”

Oct 25, 2009 by Edward from Henderson,NV
Overall Rating: 5

• Basically clean, indoor pool, and Pizza Hut on site!
• Brazen belief that their resort fee is in anyway fair.

“Don't pay in advance. Watch for the bait & switch resort fee at check-in. $10 each day. Pool, hot-tub, room all fine, but not exceptional food. Staff was polite and responsive.”

Oct 7, 2009 by Anka from Pittsburgh,PA
Overall Rating: 6

• Close to Disney and many restaurants nearby
• Lobby smelled of chlorine - Non-smoking room smelled of smoke.

“There are 2 Ramadas directly across the street from each other which was confusing. The lobby smells strongly of chlorine from the indoor pool. I was hit with a $10 resort fee which I didn't expect.”

Sep 21, 2009 by Gary M. Williams from Orange Park,FL
Overall Rating: 9

• The ammenities area was convenient.
• Only one staff person on check in desk on Friday night 7:30 P.M.

“Upon check in we had a blower in our room in front of the air conditioner because their was a leak on the floor. We had a double bed room they upgraded us to a family suite. Also they had discontinued the free continental breakfast.”

Sep 17, 2009 by Murthy from Sunnyvale,CA
Overall Rating: 7

• Great location, good value for money.
• Room was a bit smelly.

“Good value for the price. It was good as we used the room to just have a nap after a hectic day at Universal Studios & Disney Epcot.”

Sep 13, 2009 by Jesus from Tampa,FL
Overall Rating: 9

• Staff was slow with checking process and were not friendly.

“Hotel was clean. They provided transportation to Disney attractions, convenient location to restaurants.”

Sep 12, 2009 by Richard from Gainesville,FL
Overall Rating: 10

• Clean room, nice pool (although it had too much chlorine).
• The hotel wasn't a mile from Disney. It's like 7 miles from it. Still not bad.

“Excellent for the price. Definitely worth the price paid & my family & I will almost certainly stay here the next time we go to Disney.”

Aug 17, 2009 by Norman from Lakeland,FL
Overall Rating: 5

• Price and the buffet for breakfast and dinner.
• Needed more help in the restaurant as far as servers.

“Nice place to stay for your visit at the Disney parks close to locations and attractions.”

Aug 7, 2009 by Christie from Spokane,WA
Overall Rating: 3

• The staff was helpful and there were two pools so when we wanted to swim we could avoid the overcrowded pool and enjoy a quieter area.
• So overcrowded, a big hotel with only two elevators, also the indoor pool area was chaos at best.

“It suited my purpose but next time will spend a little more money to be in a less crowded less chaotic environment.”

Jul 20, 2009 by Amanda from Norfolk,VA
Overall Rating: 8

• it was on a well known street
• there were 2 other hotels with the same name on the same street

“I was very happy with my hotel, besides the fact that the surcharge and taxes were not explained on the website when I booked. If they were they were not in a well known place.”

Jul 10, 2009 by Bory from Newnan,GA
Overall Rating: 3

• The room was very beautiful and the beds were comfortable.
• The front staff seemed unorganized and it was too loud at night.

“The room was wonderful and the beds were very comfortable, but it was too loud at night, with the karaoke and the swimmers. It would not be a good hotel for business travelers. And the hotel charges an extra $10 for no reason, so beware of the cost, because there ARE hidden charges unknown to the customer.”

Jul 7, 2009 by Rebecca, Jacksonvill from Jacksonville,FL
Overall Rating: 6

• Fun atmosphere, neat inside pool and bar area.
• Room felt damp and humid. Smelled of chlorine

“Decent hotel for the price. They offer a breakfast buffet that was ok. If you eat alot, it may be worth it but if your a bird eater.......it isn't worth the money. Good location.....close to Disney.”

Jul 6, 2009 by Curt from North Charleston,SC
Overall Rating: 2

• Price before resort fee.
• No net in first room, no window in second. Too much chlorine in pool and breakfast was poor.

“Intended to do a little work while here. First room had no net reception. Second room had no windows, and the net worked really slow. A little boy was crying at the desk when we checked in. The chlorine was too strong for his eyes. I was too strong for mine to, but I didn't cry. The resort fee pushed the price up to equal other hotels I'd stayed in near the same location (much better hotels). The breakfast service was three people serving 200. The buffet wasn't bad for the price (it was free).”

Jul 2, 2009 by Jeannie from Cushing,OK
Overall Rating: 4

• Not clean, moldy smelling, long lines and
  slow elevators.

“This hotel is not what a typical Ramada would seem to be. It was more like a cut rate resort and seemed to appeal to a certain clientele.”

Jul 1, 2009 by Jennifer from Nacogdoches,TX
Overall Rating: 9

• The pool was beautiful!

“The free buffet breakfast was a great start for our day at Disney.”

Apr 30, 2009 by Elizabeth from Hamlin,NY
Overall Rating: 1

• Location that is all!
• Stains on the bed, rude staff and poor air quality!

“We drove from NY to Florida when we got there to check in we noticed a strong odor! We look at the bed and there was semen on it. The sheets were not changed. The bathroom was very dirty. Hair was left in the drain from the last guest. Furniture was rotting and outdated along with the filthy carpets. Then were showed 2 more rooms each one dirtier than the last!”

Jan 4, 2009 by Rhonda from Nolensville,TN
Overall Rating: 2

• It was very conveniently located to Disney World.
• The musty smell combined with the combination of chlorine and cigarette smoke that seeped into the room from the central entertainment area.

“The location and cost of this hotel was great. The musty smell that combined with the cigarette smoke and pool chlorine smell forced us to sleep/remain in our room as little as possible. We bought air fresheners, but unfortunately this did not help. Four out of five of us were ill by the time we finished our 4 night stay. If we had time to locate another hotel during the busy holiday season and our heavily scheduled stay, we would have.”

Oct 22, 2008 by Dana
Overall Rating: 4

• It was clean.
• The twin beds for children felt like box springs not a mattress!

“The hotel was clean. The adult bed was comfortable. The twin beds in the children's area were horrible. When we called maintenance - they came up and told us – ‘That's what the bed should feel like’. You could feel every spring in the bed! They charged us the $10 fee for recreation but you could not use the indoor pool as it was under repair? Would not stay there again.”

Oct 20, 2008 by Angela
Overall Rating: 3

• It was economic.
• There were bugs and major construction going on in the hotel.

“I would have been more satisfied with my stay at this hotel had there been accurate and up to date information about the current state of the building. There was major construction, added resort fees and bugs in our room. On the other hand, the location was great and the price was very economic.”

Oct 18, 2008 by Edward
Overall Rating: 1

• Convenient location.
• Too many to list.

“Location was good. Air conditioner was very loud did not work properly. Toilet took 2-3 times to flush. Room had bad odor. The internet connection kept going in and out. In-room safe did not work. Common areas were under construction leaving the area dusty and with lots of scaffolding.”

Oct 15, 2008 by ARUNKUMAR
Overall Rating: 7

• Really spacious.
• AC was really poor.

“It is an ordinary hotel to stay but convenient to places like sea world and universal. Also eat outs around was really helpful. Oven and kitchen utensils were missing.”

Oct 15, 2008 by Edward
Overall Rating: 8

• Staff was outstanding, friendly and quick to respond.
• Cleanliness could use improvement and furniture should be upgraded.

“It was a pleasant experience overall.”

Oct 3, 2008 by Bonnie
Overall Rating: 10

• In door pool and very close to Disney World.
• The bus doesn't go to Animal Kingdom and the tub fills up with water during a shower.

“Nice place, clean room and would stay again if going to Disney World or Animal Kingdom 5 min from the park. Lots of dinning area closes by.
”

Sep 22, 2008 by ddd
Overall Rating: 9

• Family friendly and housekeeping everyday.
• A
  little old and some mold on ceilings.

“Overall, it was worth the money because it was cheap. Swimming pool is decent.
A good place to spend the night.”

Sep 11, 2008 by Emily from North Miami, FL
Overall Rating: 10
Cleanliness:[1] • Staff:[6] • Location:[10]

• The pool.
• The room smelled horrid! It was a none smoking room but it smelled like cigarettes big time.

“It was alright just the smell bother me.”

Sep 5, 2008 by Lizet from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The indoor pool was convenient and family oriented.
• The smell of the bleach for the indoor pool was very strong.

“We felt comfortable, and overall pleased with our accommodations.”

Sep 2, 2008 by Paul from Greenfield, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Price and location.
• Renovations.

“Nice but needs to upgrade some things in the hotel and rooms themselves.”

Sep 1, 2008 by Michael from Hopewell, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to everything.
• No way in other than 2 elevators in front of hotel. Poor set up for rooms on top floor and back of hotel.

“Nice for people traveling with kids only. Not a good place if you're traveling with just spouse. A lot of kids running halls and playing in elevators and making noise.”

Aug 22, 2008 by Ron from Fort Worth, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Close to Disney.
• Room a little run down.

“If your looking for a place just to sleep, this is a good place. But if you want to spend time in the hotel I would go somewhere else.”

Aug 21, 2008 by Juli from Port Saint Lucie, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It had indoor pool area and mall type dining area.
• Over crowed pool.

“The room is above expectations for price. The indoor facilities from pool/hot tub to pizza hut and bar is nice for families.”

Aug 21, 2008 by Shanica from Jackson, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were comfortable, kids room was great they had there own TV.
• I called the room from my cell phone and they charged me $0.87 to call the room.

“The hotel was great for our family vacation. We have a toddler that drinks a lot of milk so the fridge was a plus. I wish they would have had a microwave. The rooms were nice and spacious, beds were soft. We had two TVs one for us and one in the kids room. The pools were very nice. They also have a game room. This is a great hotel to stay in; you really don't have to leave once you are there. They have entertainment for you and the kids, food and internet services. Great stay for the price we will be sure to check back in this hotel if we vacation here again.”

Aug 20, 2008 by Catherine from Washington, CT
Overall Rating: 6
Cleanliness:[3] • Staff:[6] • Location:[10]

• The family suites were nice with a larger family.
• The rooms smelled like chlorine from the pool. Bathrooms were very dirty.

“For the price the hotel was excellent. The bathrooms were not clean and very old. A lot for the kids to do. In a great area!”

Aug 19, 2008 by Mk from Pembroke Pines, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• My son loved the heated indoor pool.
• Karaoke at night was very loud.

“Really a great vacation place for the price. This was our second time there, as my son remembered it fondly as the hotel with the pool inside and kids eat free breakfast and lunch off the buffet. Prices for the buffet went up a few dollars from last year, but still a good meal at a good price, considering how expensive everything else in Orlando is. Will definitely go back again next year!”

Aug 14, 2008 by Aimee from Silsbee, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• The hotel indoor and outdoor pools are great.
• It took 4 tries to get our room keys to.

“Very kid friendly, the check in time was 45 minutes. The check in staff was hit in miss on attitude and knowledge of their job, however the hotel pool, lobby and room more than made up for that short coming. Very close to Disney World.”

Aug 12, 2008 by Stephanie from Gaston, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, price, and layout of our room (privacy from children).
• Check in time was extremely slow, took about an hour just for our turn to check in.

“We loved the location. We liked the fact that everything was under one roof. It was much safer than having to use outside corridors like other hotels.”

Aug 10, 2008 by Sandra from Lititz, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[1]

• The inside and outside pool were nice, close to Disney.
• We did not feel safe parking our car there after it got broke in also another cars.

“We like how it closes to Disney and the pool area. But the safety should come first and the hotel did not deliver that. The night shift manager said she has to take the risk to park there too (basically she said just leave with it and not helping or try to make us feel safe at all).”

Aug 8, 2008 by Kathryn from St Petersburg, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• The setup was very interesting and allowed for lots to do.
• The staff was simply adequate.

“For the price, this was an excellent stay as long you're prepared for the extra resort fee. Two pools--one indoor, one outdoor--hot tub, karaoke bar, restaurant, lounge, arcade, kids diner, etc all made this a fun place for my 7 year old daughter and me! After swimming with her, she made a friend and I was able to belly up to the bar and still keep an eye on her. And the location to Disney was amazing.”

Aug 8, 2008 by Charles from Tallahassee, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• It was clean and the indoor swimming pool was a big hit with my 10 year old.

“Even with the resort fee added in it was well worth the price. It was a clean room with no problems. I like it a little better than the Disney Resort hotel we stayed in next.”

Aug 6, 2008 by Karen from Warner Robins, GA
Overall Rating: 5
Cleanliness:[9] • Staff:[1] • Location:[9]

• The rooms were very spacious and clean. The food court, bar and restaurant were terrific. The pools were wonderful.
• The staff was rude. They complained about their jobs (at Check In) and did not activate any of our keys. Took three trips to get them working.

“The hotel itself is very nice and clean. Beds are super comfy restaurant, bar and food court were great. Two swimming pools were wonderful. The only problem is the rude staff. Be prepared to pay a 10.00 per night per room resort fee (this is not a resort?). They housekeeping staff banged on our doors at 8:45 in the morning and there were no DND signs.”

Aug 4, 2008 by Jen from Port Richey, FL
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[9]

• Indoor pool, on-site restaurants, kid suites.
• Long wait for check in, rooms need updating.

“The check-in was beyond ridiculous. The line wound around the lobby- took about 45 minutes to get checked in and the room was not even ready. Had to wait an additional 45 minutes after that to get into the room. The rooms were somewhat dirty, dusty. My daughter had allergic reactions to the bedding. The indoor pool is nice, but usually pretty crowded. The restaurant in the hotel was convenient, but the food wasn't very good. Hotel charges $10 a day resort fees.”

Aug 3, 2008 by Jeremy J. from Pembroke Pines, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[10]

• Location to theme parks.
• Rude reservation clerk at hotel. Lobby, karaoke bar below room, dim lighting in parking lot.

“The hotel was a bit out dated, rear hotel entrance unlocked and accessible to half a dozen pizza vendors, dimly light parking lot lights, renovated carpet and bedding in room, friendly front desk, and manager. Courteous housekeeping employees. For the price, the hotel served it is purpose as a place to sleep, and get up the next day and hit the parks.”

Aug 3, 2008 by Danielle from Norfolk, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[9]

• Pool and bar area was nice and location was excellent.
• Needs serious updating.

“There were things to love and hate about this hotel. The indoor pool area was great! The rooms were very outdated and need to be remodeled. The key card system needs updated. The whole time we were there the system was down and people could not get in their rooms. Laundry room is very run down and old. They keep the tokens under lock and key instead of in the change machine! I had to wait 2 hours to get tokens! People were friendly. Housekeepers were not very thorough. They left sticky soda on the dresser and never ran a vacuum.”

Jul 28, 2008 by Ann from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable, clean, and convenient to attractions.
• Did not have the room I asked for the first night.

“The staff was helpful and friendly.”

Jul 22, 2008 by Sharon from Apache Junction, AZ
Overall Rating: 3
Cleanliness:[5] • Staff:[1] • Location:[8]

• It was close to all the attractions.
• Room key did not work and the place was dirty.

“I would not recommend this to anyone. The staff did not apologize for the inconvenience of not being able to get in the room on four different occasions. And the cleaning crew would line up outside our door every morning and make all kinds of noise. I got sick the day before we left and am almost sure it was from the pool there.”

Jul 22, 2008 by Ida from San Benito, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Lively indoor pool area.
• Could feel age in rooms.

“The bed was very comfortable.”

Jul 16, 2008 by Adam from Aventura, FL
Overall Rating: 2
Cleanliness:[3] • Staff:[1] • Location:[5]

• Price maybe, distance.
• Front desk staff and the check in policy, very slow, no manager on the desk, took me forever to check in.

“I would never go back to it.”

Jul 8, 2008 by Amy from Oldsmar, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• I liked the location to the Disney parks for our family trip.
• Room smelled like cigarettes and we are non-smokers.

“It was great for staying overnight to commute back and fourth from the Disney parks. Close to lots of restaurants and gift shops.”

Jul 7, 2008 by John from Cape Coral, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location was excellent because we were visiting WDW parks; also convenient to variety of restaurants.
• Additional cost for amenities.

“We liked entering our room from the interior hall rather than a parking lot entrance. Thus, keeping carpet cleaner and noise level down. Staff was friendly and helpful. Having a mini refrigerator in our room was a big plus for us + in room coffee maker and hair dryer.”

Jun 30, 2008 by Jennifer from Bluffton, SC
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[6]

• Hotel room was good as a children's suite.
• Lost medication due to refrigeration not working and poor maintenance response.

“Took three calls to get fridge looked at and fixed. Apparently only needed to be plugged in, but over 100 dollars of meds for my mother, a liver transplant patient were ruined. Hotel didn't compensate. Called 2 times for an extra blanket with no response. And then hotel charged another guests bill to my charge card after we had checked out. Even though it was returned when I called about it. This left a very bad taste in my mouth.”

Jun 30, 2008 by Dennis from Layton, UT
Overall Rating: 4
Cleanliness:[4] • Staff:[5] •

• It was inexpensive.
• They charged an extra $7 hotel fee.

“I didn't like the extra $7 they charged when I went to check in.”