User Reviews for Hyatt Regency Coconut Point Resort and Spa

Research User Reviews for Hyatt Regency Coconut Point Resort and Spa (1-20 of 136)

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Nov 16, 2009 by Marvin from Oakdale,PA
Overall Rating: 10

• Beautiful decor and expert staff.
• $15.00 daily fee.

“Top dog facility. Beautiful decor. Excellent staff. Luxury beds/linens and baths. Very clean and well maintained. Fabulous gardens, pools, and fountains.”

Aug 21, 2009 by Masterjavi from Miami,FL
Overall Rating: 10

• Great for children and very private.

“Great place with private beach , many activities for adults like tennis, golf and awesome slides and a campfire for kids.”

Jul 24, 2009 by Geno from Hubbard,OH
Overall Rating: 9

• The pools

“Very nice hotel. Service was great and the 3 pools were wonderful. Would love to come back!”

Jul 8, 2009 by Laurie from Lithia,FL
Overall Rating: 9

• Service was incredible and so was the food.
• The description of the private beach left a lot to be desired.

“We had an awesome time overall. The design and layout gave you a feel of "old florida". The food was delicious and some of the best service we have ever had. Loved golfing...beautiful course. The description of the private island beach talked about putting up an umbrella and chair and relax. The beach area was so narrow that we were not allowed to use the chairs.”

Jul 8, 2009 by Keds from Farragut,TN
Overall Rating: 10

• The big slide and pool area was closed too early.

“I loved this place. It was clean comfortable and was very nice. I recently stayed at another resort that was no where close to the level of service and atmosphere.”

Jun 30, 2009 by Sue from Fort Myers,FL
Overall Rating: 10

• Clean and fun.
• Expensive food.

“Awesome getaway!”

Jun 28, 2009 by Emilce from Kissimmee,FL
Overall Rating: 9

“Overall, this hotel met my expectations. There were many amenities to chose from while on property. The room was very clean and the view from our room was great.”

May 22, 2009 by Dolores from Upper Marlboro,MD
Overall Rating: 9

• Staff is very welcoming and approachable.
• Resort fee $15.00 charged before checkout. Not quoted before bidding.

“Staff was helpful in removing resort fee of $15.00 as it was not quoted on your site, nor mentioned when I checked in. This needs to be addressed by both your companies. Pool water was very cold.”

Apr 24, 2009 by Wendy and Linda from Vero Beach,FL
Overall Rating: 10

• Atmosphere of the waterfall pools and hot tub.
• The restaurants were over priced and not many choices.

“The Hotel was outstanding and a perfect place to find peace and rest.”

Apr 19, 2009 by Jocelyne from S. Burlington,VT
Overall Rating: 9

• Pools, lazy river and boat ride to beach.

“Beautiful escape from everyday life.”

Apr 4, 2009 by Paul from Edina,MN
Overall Rating: 9

• The grounds/fountains/pools were maintained very nice.
• Had to take a boat to the beach and due to high tide there was only a few feet of beach.

“Great staff/ beautiful grounds very nice pools and lazy river was great for kids room pretty nice lack of access to beach a negative overall great stay for a dad and his 6/9 year old.”

Sep 7, 2008 by Barbara from Boca Raton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very pleasurable experience. The hotel was great.
• It can't think of anything. If they could have controlled the weather we could have made some mores.

“I thought everything about of was worst. The people, service and grounds was top notch.”

Sep 5, 2008 by Robert from Davie, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Excellent customer service, family-friendly pool area.
• Complimentary beach lounge chairs and umbrellas were not made available due to beach erosion.

“Great resort for couples or families looking for an all-in-one resort. Beautiful common areas, wonderful selection of 3 pools (including one family-friendly pool with beach entrance and water slide and one adults-only lap pool). Even though the resort is not directly on the beach, it is a pleasant 15 minute boat ride (complimentary) to get there. The one negative pertaining to the beach was the fact the complimentary beach chairs and umbrellas were not made available due to the high surf and limited beach area (however, I spoke with a hotel employee who stated the chairs and umbrellas have not been available since May 2008.) A big plus was being able to use the amenities at the Hyatt's vacation condos just a few blocks away (you can drive there or take the resort's shuttle). The amenities included a lazy river, a waterfall pool, and a toddler's pool. Dining at the resort was pleasant; food was good, prices were somewhat high (to be expected when dining at a resort). I cannot comment on the kids camp because my kids were too young to be enrolled. However, other guests were spoke with said their kids enjoyed it. Overall, a very good experience.”

Aug 13, 2008 by Peter from London
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff. The pools.
• Resort fee. High price of food. Take mosquito spray for the evenings.

“Fantastic hotel. Incredibly helpful staff. Very convenient mall 1.5 miles away with cinemas and restaurants. Shame that the boat doesn't run earlier/later because of the turtles (which I am convinced don't really exist).”

Jul 31, 2008 by Ondene from Miami Beach, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Beautiful hotel, great for families, friendly staff.
• Furniture in room and carpet looks a little worn.

“Highly recommend, especially for families. Great location. Well kept grounds and pools. Dining in hotel is reasonable. Beautiful and large mall with lots of shopping and dining just minutes away.”

Jul 10, 2008 by Adam from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was friendly and helpful. The rooms were comfortable.
• Access to the lazy river at the attached property was limited.

“This is a unique place to stay. We stayed over the 4th of July and the resort was crowded. This hotel is wonderful even in crowded conditions.”

Jun 16, 2008 by Samira from Lakeland, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[2] • Location:[1]

• The lazy pool.
• TV did not work, bed was not comfotable, added a resort fee after they told us they wouldnt.

“Hotel was not in a great location to begin with, we thought it would be a beachy location by the description of the proximity to the water, island was just ok, they packed us in with beach chairs like sardines, shore was filled with shells and my friend got cuts on his feet, the TV did not work, they recommended going to a local mall as something to do! The sad thing is that we actually did since there was nothing to do at night. Hotel was nice, the room was ok, but bed left a lot to be desired we felt like we did not get good rest.”

Jun 2, 2008 by Craig from The Villages, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nothing.

“One of the best I've seen. They provide beyond your expectations.”

Jun 1, 2008 by Jordan from Maple Valley, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Beautiful setting inside and out. Well maintained grounds and very cozy rooms.
• Having to pay a $12 a day resort fee. For what? A dip in their pool? A newspaper? Since when are these not included in the room rate.

“The hotel has created a very inviting environment inside and out. Our corner room had three balconies with great views of the surrounding area including the Gulf of Mexico. The staff was generally helpful, especially the concierge. This wonderful gentleman proved to be a great resource on our short stay. Our room was clean and comfortable and the hotel grounds were very well kept. If we had not been hit with unforeseen resort fees at checkout we would not hesitate to stay at this hotel again. The only drawback to our experience at this hotel was having to pay $12 a day for a resort fee. As far as we know, this was the first time we've ever been charged extra for a dip in the pool and a copy of the morning paper. We had a fabulous time at the hotel, but we will definitely be tentative to stay again.”

May 22, 2008 by Tatiana from North Miami Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved spending our 20 year anniversary at the Hyatt Coconut Point.
• The food at Tanglewood restaurant was disappointing, not worth the price.

“This was our second stay at this hotel and will definitely like to return. We loved it all except our diner at Tanglewood. Next time we'll try the Tarpon Bay restaurant. The staff and facilities were exceptional, we were even greeted with a glass of champagne! A plus is the boat ride to the beach. And last, but not least there's great shopping very close by.”

May 16, 2008 by Caroline from San Mateo, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great pools for kids, private island with beach.
• Pool towel deposit.

“Great hotel for kids, fire pit for s'mores, access to lazy river pool and other pools of the Hyatt timeshares, beach on private island with boat rides provided by hotel. Only downside was that you had to bring back pool towels every time if you did not want to be charged $15/towel. So you had to make sure nobody took your towel or that you loose one.”

May 14, 2008 by Rose from Pembroke Pines, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff went out of their way to help with whatever need.

“The staff of this hotel are helpful and friendly. Did what ever needed to be done to make our stay better. I rate them a 10.”

May 13, 2008 by Matt from Naples, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere is relaxed.
• Drinks are expensive.

“I frequent this resort regularly. The customer service is excellent. The atmosphere is relaxed and it feels like a true vacation, even though I only live a few miles away. My children love the pool areas.”

May 7, 2008 by Chris from North Bay Village, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Beautiful pool areas.
• Restaurant that I ate at was not good and way too expensive for the lack of quality.

“Beautiful lobby and pool area. Staff were very friendly and room was just mediocre.”

May 5, 2008 by Amy from Lenexa, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This resort was so relaxing to come back to after a day of business work.
• They charged an additional $12 per night for amenities whether they were used or not.

“Overall, this was a wonderful hotel and resort. The staff was friendly, it was very clean, and the amenities outdoors were amazing. I would definitely stay there again.”

May 1, 2008 by Doug from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Everything!
• 12.00 Per day "resort fee" for being able to be at the resort.

“Everything about this place was great, the pool was awesome and the kids pool was far away from the other. I would definitely come back here.”

Mar 30, 2008 by Katrina from Mequon, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view from east facing room was outstanding, staff was very accommodating, complimentary champagne at check-in.
• Gulf beach front was far from hotel, closed at 4:15, only accessible by ferry, not an oceanfront property.

“The hotel is beautiful with a few qualifications. It is not on the ocean. Ferry service was fun, but impractical. Short hours and very crowded ocean beach. Pools are great, fountains and waterfalls provide ambiance but are somewhat noisy. Lots of younger kids during spring break fun if you are with your family. Maybe not fun if you are childless? Staff is fantastic! Room views on south side are spectacular. We asked to be reassigned from north view over roof and golf course. Received an awesome south view. West views are reserved for those who pay more. Great experience.”

Dec 15, 2007 by Anne from Langhorne, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful property and relaxing environment.
• Put us in a non view room even after we requested a view and the hotel was empty.

“This hotel was very near shopping and great dining. The beach was a nice short scenic boat ride. The pool was pristine. The grounds and atmosphere of this property were wonderful.”

Dec 6, 2007 by Tammy from Tonganoxie, KS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous property, gracious employees.
• Cheapened the great atmosphere or "feel" created by charging a $12 fee at check-out for misc resort services used or not.

“This hotel was everything that was advertised and I imagine would have been a great place for kids with all the water activities. The only thing that I disliked was that I was charged a $12 fee at check-out. When I asked what the charge was for they told me self parking, newspaper, faxes, phone calls, and the fitness center and it didn't matter if I had used any of those services or not. I have run into this at the Broadmoore in Colorado Springs too. It is only $12, but to me it tends to take a great experience and cheapen it. I would rather they just charge $12 more for the room. It would be different if the charge was based on usage of the services it is said to be for, but it isn't when I suggested that they tell you up front that there will be such a charge, the answer was that it is listed in the fine print in the information you are asked to sign when you provide your credit card for incidentals at check-in. Wonder what happens if you notice it at that time and say that you don't want any of those services and therefore not the charge either?”

0 of 1 people found this review helpful.

Dec 3, 2007 by Stephanie from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful, relaxing hotel that I wish we could have stayed longer at.
• Nothing.

“Beautiful hotel with a very friendly staff. Great pools to spend the morning by. The boat ride to the private beach was very pleasant and we even saw dolphins near the boat. The private beach was very nice. Unfortunately the tide prevented us from getting there before 2 pm. I wish we could have stayed longer there. It was very nice. Beds were really nice and the room was spacious and comfortable. I would go back again.”

Nov 28, 2007 by Shelia from Parkland, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The facilities are kept spotless even when lots of guests are present.
• The Thanksgiving buffet was over priced for the food selection.

“This was our second stay and was just as enjoyable as the first. Didn't like the restriction of not being able to use the sister facilities till after 4pm because of Holiday.”

Nov 27, 2007 by Farhan from Winter Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very nice hotel, beautiful pools.
• No complaints!

“Very nice hotel!”

Nov 27, 2007 by Yvonne from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent location, facilities, and environment.

“Highly recommended, excellent location and facilities.”

Nov 25, 2007 by Pat from Apple Valley, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, friendly, nice accommodations.
• Everything was great.

“Nice, clean, helpful people. Good maid service.”

Nov 25, 2007 by Don from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Shuttle to beach.
• Too many extra charges.

“Great resort but extra charges were: resort fee $12 (covered parking, boat ride to beach, local calls) and internet ($12).”

Nov 25, 2007 by A from Miami, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• Great view from rooms.
• They still charged daily $12 resort fee, but they should not have.

“Nice rooms, clean pools, no beach, quite good restaurants.”

Nov 20, 2007 by Carlos from Saint Charles, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very spacious and the surrounding sites were very beautiful.
• The area was a lot further than I really wanted to stay. I primarily wanted to be in fort Myers. Restaurant prices in my opinion were high.

“Although the hotel was a lot further than where I wanted to stay, it was not hard to find or get to and the price was right. I really enjoyed the stay and I didn't see anything negative about the hotel itself.”

Nov 16, 2007 by Ld from Calgary, AB CA
Overall Rating: 9
Cleanliness:[7] • Location:[9]

• Pool area was wonderful.
• Somehow housekeeping missed our room, had to request service. Didn't replenish all the towels when they removed the used ones.

“Beautiful hotel. Housekeeping could use improvement with their service.”

Nov 11, 2007 by Hiromi from Longwood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful hotel every way. Private beach was so nice.
• Boat going to the private beach, leaves at 9:45 am, the earliest.

“This hotel was nicer than I expected. Beautiful lobby and sunset from the balcony was breath taking. Private beach was very nice, and boat ride was fun. Bar area was open and band was nice. We will go back there.”

Nov 6, 2007 by Cynthia from Independence, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff.
• Challenge to find after dark.

“Excellent. Would highly recommend.”

Nov 1, 2007 by Jim from St Petersburg, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• The entire hotel looked new and tropical.
• It was a little confusing to find the elevator to go to the parking garage.

“We really liked this hotel and would recommend it to friends. The hotel was clean and new looking. The only complaint we both had were that the staff were just odd. They weren't offensive but they acted more like they were all still in training and left alone to do their jobs. When we approached the concierge with a question, for example, she looked frightened and when I asked "may I ask you a question?" she sheepishly replied "Im not sure that I can answer it, what's the question? That is not what I expected from a concierge at a 4 star hotel. But all in all, the stay was very nice, the hotel was very nice. The pool area was fantastic and the view from our room was spectacular.”

Oct 30, 2007 by David T. from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Really nice resort. Above expectations.
• No real beach, but pools were above expectations.

“The Hyatt regency coconut point resort and spa is a diamond in the rough. Your first impression when you see the resort is its a little outdated. But that completely goes away from the minute you open the front door and step inside this beautiful masterpiece of a resort. Many positives, waterfall pools, water slide, hot tubs, free boat ride to private island, hammocks, camp Hyatt, raptor bay golf course, and great dining. Recommend highly to couples and family's and as all Hyatts business travelers.”

Oct 26, 2007 by Chad from Saint Paul, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Valet parking.

“Excellent location with fine amenities. Nice pool area and restaurants.”

Oct 25, 2007 by Doug from Lone Tree, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great bedding slept well.
• Specific view of the air conditioners on roof.

“NA.”

Oct 24, 2007 by Debbie from Weston, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was great; they went out of their way for us.
• The beds could have been bigger.

“We love this place and go there several times a year, a great getaway.”

0 of 1 people found this review helpful.

Oct 24, 2007 by Sunnie from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The variety of pools and outdoor activities.

“Totally awesome! This was our second time going to this resort. Last year my husband and I went for our anniversary weekend and kept commenting on how much the kids would love it, so this year we took the whole gang (and some friends) and had a blast! Family friendly or romantic; whatever your need, it works.”

Oct 23, 2007 by Linda from Ocala, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent hotel with panoramic views of Palma harbor & cathedral.
• The surrounding area is quite run down.

“First class romantic break-away from the usual Mallorcan hustle. Take the wife (or someone else!)”

0 of 1 people found this review helpful.

Oct 17, 2007 by Ryan from Sunrise, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[7]

• Clean and beautiful lobby and pool area.
• Bad restaurant food, not enough employees to deal with volume, and overpriced food.

“The hotel is surrounded by mangroves and Nature preserves which contributes to the great ambiance and feel of old Florida. Various pools and fountains cover the property. A beautiful lobby completes the atmosphere. The hotel is understaffed and there was only two waitresses to serve one restaurant with at least 16 tables. In addition, the food quality was average and the prices above average.”

1 of 1 people found this review helpful.

Oct 15, 2007 by Susan from Tampa, FL
Overall Rating: 0
Staff:[10] • Location:[9]

• It was very convenient.
• Nothing.

“Beautiful location. Large but quiet. Great coffee shop and amenities. Nice people.”

Oct 15, 2007 by Frank from Valrico, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Love this hotel.
• Internet access was not good this trip for the 1st time.

“Stay here you will be very pleased.”