User Reviews for Courtyard by Marriott Bristol

Research User Reviews for Courtyard by Marriott Bristol (1-20 of 51)

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Nov 22, 2009 by Robert from Nashville,TN
Overall Rating: 8

• Lots of restaurants nearby.
• Rooms are very nice, but not completely modern.

“Helpful and friendly staff.”

Jul 12, 2009 by CC from Richmond,VA
Overall Rating: 6

• Great deal for the price I paid via priceline.
• My room faced I-8. Very loud. Also, 1 of 2 elevators out of service.

“Very small indoor pool which was full of kids the whole time I was there, so no swim for me. Broken elevator was a hassle since my room was on the 5th floor..it had been broken for a few days per the note posted. Free ethernet cable in the room was nice.”

Aug 6, 2008 by Tamara from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• So very clean and well set-up.
• Nothing to say.

“Convenient location to the interstate, and several restaurants. Helpful staff and very clean and well-supplied rooms.”

Jul 23, 2008 by Mitesh from Niagara Falls, ON CA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• The lobby was clean and so was the room and other facilities. Well maintained.
• No fridge and microwave in the hotel room. The only Marriott which charges for breakfast.

“A hotel well maintained. Needs a better service culture.”

Mar 31, 2008 by Eric from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, hassle free, good location, met but did not exceed expectations.
• No remote for TV, but they promptly replaced it. Parking is not great.

“Do not expect the unexpected, but you will receive 2.5-3.0 star accommodations. Friendly staff, though they were eager to move me out in the morning I slept in.”

Mar 20, 2008 by Gerald from Silver Spring, MD
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[5]

• The rooms were fine, a nicer hotel than expected.
• No free breakfast; hard to find.

“Interstate travelers expect a free continental breakfast with a motel stay; if none is offered, that should be prominently noted, and it should considerably lower the room price.”

Nov 15, 2007 by John from Obrien, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Mostly the staff. Each day upon pour return the room was crisp and clean.
• We would have eaten in the hotel restaurant more often if it had been open for lunch and dinner.

“Our check in was effortless. Our room was fresh and clean and remained so for the entire stay. The lobby was supplied with snacks, and great internet and computer facilities. The comfort of "quiet" surrounded us every day. We could not nor would not require anything more.”

Nov 14, 2007 by Danielle from Louisville, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The business center and availability of the staff.
• Didnt have room service.

“Located in a nice convenient area. Room/bathroom was to my expectation of a nice hotel.”

Oct 17, 2007 by Edward from Hope Mills, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The room was lovely and the decor was very pleasant.
• A small refrigerator would have been nice.

“All the staff was friendly and helpful. Request for foam pillows was handled in a matter of minutes. The surrounding area has a lot eating places which was very convenient. We eat breakfast in this hotel; it was reasonable and very good.”

Oct 13, 2007 by Michelle from Wilmington, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[7]

• It was new, very clean, and decorated very nicely. The bed was very comfortable.
• No free breakfast of any kind.

“The hotel was very nice and clean. The decor was very tasteful. I am sure it is one of the nicest in the area. The breakfast buffet looked very nice, but we did not partake.”

Oct 4, 2007 by Anthony from Kirkwood, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice rooms for a business traveler.
• Didn't tell me breakfast was not complimentary.

“I would say the staff is great; however, they were working on maintenance too early in the morning on the whole second floor.”

Oct 3, 2007 by Richard from Sevierville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very nice hotel, with very clean grounds and inside.
• When originally contacted they would not accommodate my needs of two beds.

“The staff was very nice and very helpful. The hotel was very clean and the room was very nice. The tub did not drain properly, but my overall opinion of the hotel was very nice. Would recommend this location for everyone.”

Oct 3, 2007 by Joe from Salem, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and modern! Friendly staff!
• Too close to the interstate, very loud!

“This hotel was very clean and nice. The rooms were modern and spacious. Staff was pleasant. Request a room in the front of the hotel. The backside faces the interstate and is very noisy.”

Sep 25, 2007 by Eric from Greenville, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Very nice room.
• Check in staff not as friendly as expected.

“Very pleased with hotel. Room was very nice, very clean and bed was exceptionally comfortable. No one was tending to the bar/snack area which meant waiting in line at check in just to buy a snack and no bar service available despite it being Friday evening. Only complaint, however.”

Sep 22, 2007 by Raymond from Dearborn, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Located at a busy part of town, many restaurants and shops to choose from.
• Nothing. Everything was great.

“Great service, nice staff, room was decorated very nicely. Had a great time.”

Sep 13, 2007 by Tamara from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed and linens.
• Nothing.

“Very clean, comfortable, well-located and graciously staffed.”

Sep 4, 2007 by P from Denton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service.
• None.

“I was pleased with everything.”

Aug 23, 2007 by Billy from Sevierville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Room was great.
• No outdoor pool.

“Enjoyed our stay. Room was very comfortable.”

Aug 15, 2007 by Peggy from Ashland, KY
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[8]

• The appearance.
• Only a king bed, pool was dirty, toilet broken, wild party in courtyard all night.

“We received rooms with king beds only, no double beds. So two of us had to sleep on the rooms couches. The toilet would not flush properly and over-flowed. It was never fixed. We all had to use one of the two rooms toilets as the other would not flush proper. The pool was murky and dirty and really hot. They had a wild party all night in the courtyard that was a private party. Therefore we were not able to take advantage of the courtyard. Plus the party was right in the patio area of the pool. Not happy about that either. We won't be using Marriott again.”

Aug 14, 2007 by Anthony from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful and pleasant; very customer service oriented.
• Absolutely nothing.

“I was pleased with the cleanliness of the hotel; the food that was offered as well as how pleasant and personable and helpful the staff was.”

Aug 4, 2007 by Debra from Woodbridge, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Resort-like atmosphere. Beautiful garden, cookies, great coffee.
• Not a thing.

“Great staff, very friendly and extra service-minded. Yummy cookies and great coffee in lobby, gardens very relaxing, rooms are huge and very clean and well-appointed. Love the Wall Street Journal and numerous current magazines in lobby, fireplace burning in summer. Awesome!”

Aug 2, 2007 by Ann from Murfreesboro, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The decor was beautiful.
• Traffic noise during the night.

“Very nice, I would stay there again and ask for a room on the other side of the hotel, away from the interstate noises.”

Aug 2, 2007 by Jim from Martinsburg, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Great value for the price I paid.

“Clean, comfortable and affordable accommodations. I would stay there again!”

Jul 22, 2007 by K from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk staff were very helpful.
• The trash cans out front were not emptied in a timely fashion, causing an overflow.

“This was a great hotel stay.”

Jul 5, 2007 by Sue from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Bar service.

“Great Hotel, keep up the good work.”

May 30, 2007 by Beverly from Stephens City, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Nice room!
• Just need better sign to direct travelers to the hotel.

“Clean room. I was really happy with the quality of the room.”

May 16, 2007 by Cathylee from Clintondale, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were decorated better than some 3+ star hotels I have stayed in.
• The noise from the highway could be heard.

“The hotel was easy to access from the highway. There were restaurants, stores and a movie theater within close walking distance which was nice after being on the road for 10 hours. The rooms and public areas were extremely clean and pleasant. We loved how the rooms were decorated with curved lines and very soothing color scheme the hotel staff was all very pleasant. If highway noise is a problem, request a room on the front side of the hotel. This courtyard was a great place to stay.”

May 3, 2007 by Colby from Carrboro, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• Very clean.
• A little difficult to find, poor signage off interstate.

“Overall a very clean, beautiful place, a little difficult to find off i-81.”

Apr 26, 2007 by Mark from Knoxville, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Walking distance to all sorts of restaurants and even a movie theater.
• Constant issue with room keys not working on our room.

“Overall, the stay was very nice. The only issue we had at all had to do with the room keys not working on a regular basis.”

Apr 24, 2007 by Mike from Alabaster, AL
Overall Rating: 10
Staff:[10] • Location:[10]

• Everything.
• That I only stayed one night.

“Great hotel. Underrated. Much better than many higher rated hotels I¿ve stayed at. Would recommend to anyone.”

Apr 24, 2007 by Carole from Batesville, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Even though non smoking, area was provided for smokers outdoors.
• No smoking allowed indoors.

“Exceeded expectations, staff friendly, room large and clean, lobby area very attractive and encouraged visiting with relatives.”

Apr 21, 2007 by Sharman from Vienna, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[5]

• Very nice buffet breakfast.
• Too close to the interstate - loud noise from trucks.

“Clean and pleasant hotel. Coffee in lobby and free internet connection in lobby with printer.”

Apr 21, 2007 by T from Frisco, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very clean, every request was taken care of before we got there - rollaway, refrigerator.
• Right on the hwy - they noise took a little getting use to before you didn't notice it.

“If we traveled through this area again we would definitely stay here again. Although, we did not eat at the breakfast buffet, I was a little disappointed in the set-up - it was literally a buffet in the lobby area. The pool area was nice an indoors. Everyone was courteous and helpful in a timely manner. They had the rollaway in the room, but had forgotten to leave sheets, I called and within minutes they brought them. It was a very roomy, clean room.”

Apr 11, 2007 by Stephanie from Christiansburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Loved the bed! The front desk staff was wonderful to deal with.
• Our room was small and kind of cramped for two people.

“My husband and I spent 2 days and nights at this courtyard by Marriott. The front desk staff was friendly and very helpful. The restaurant dinner was okayed (a little pricey for what we got) but breakfast was excellent. The food was freshly prepared and the morning waitress was very nice. The common areas of the hotel were clean looking and smelling. This hotel is close to a business strip with restaurants and Wal-Mart. A large move theater is right across the street. We enjoyed it!”

Apr 5, 2007 by Nancy from Sardis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Gorgeous room.
• No continental breakfast.

“The room didn't look like a hotel room at all, it was beautifully decorated. Very close to the interstate we were traveling on and within walking distance of really nice restaurants. We literally unpacked and walked next door to red lobster.”

Mar 22, 2007 by Vicki from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Check in was efficient; bar in lobby area for a nightcap.
• Pool closed early.

“This was a great experience. ”

Dec 29, 2006 by Thomas from Manassas, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well appointed, attractive, and comfortable.

“We were very pleased with every aspect of our stay and will definitely stay there again. Less than adequate star rating (2.5) for the amenities this hotel offers.”

Dec 29, 2006 by Holly C. from Odenton, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We liked the location of the hotel. We loved the quality of the room. We loved the service. We loved the price of the room.
• There was nothing we didn't like about this hotel.

“The hotel was in a convenient location. The room was wheelchair accessible. The room was spacious, very clean, and modern. The staff was very friendly and helpful. The bed was very comfortable, and the curtains made the room very dark, which was great for sleeping. When we were in our room it was very quiet, so we could relax. We had a wonderful stay and we would recommend this hotel to our family and friends.”

Dec 22, 2006 by Julie from Monroe, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, great amenities.
• Treadmill did not work but staff helped.

“Couldn't ask for any better. Staff was friendly, hotel was very clean.”

Sep 15, 2006 by Carla from Chattanooga, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Computer in the lobby, great location.
• Nothing. Loved it.

“This hotel is in a great location. Within walking distance of many places to eat, shop, and see a movie. Safe place.”

Aug 18, 2006 by Malcolm from Morganton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, very clean, well appointed room.
• Excellent in all respects

“Newer hotel just off the Interstate. Friendly staff, efficient check-in & check-out, good breakfast service, convenient to area restaurants, comfortable clean room. Superior in many ways to more expensive hotels. Should be rated 3-star.”

Jul 10, 2006 by Sam from Calhoun, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really enjoyed the cleanliness/decor of the rooms, very updated, looked like a new hotel.
• Bar area closes at 11:00, a tad too early.

“I really enjoyed this hotel, everything was perfect about my stay there. Great location next to any restaurant type you would like. A+”

Jun 25, 2006 by Hal from Maryville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Courteous, Clean, Convenient & Cool during moderate heat.
• The complicated access fro I-81.

“Staff extremely courteous, facility was clean and convenient to the events that we attended at King College for three days.”

Sep 29, 2005 by Malcolm from Morganton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful rooms, attractive lobby, many restaurants nearby.
• Continental breakfast was only fair for $6.95 + tax & tip.

“We were very pleased with this hotel. It appears to be nearly new and the room was gorgeous with five pillows on each bed, duvets, large bathroom, great desk with internet connection. It is also very convenient to a wide assortment of restaurants within walking distance. Desk accommodated our request for two beds and no smoking. Great experience.”

Jul 29, 2005 by Frederick from Pelham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Met our expectations. Highly recommend

“We have never had a disappointing stay at any Marriot hotel thus far. The room and facilities were professionally decorated.”

Jul 21, 2005 by Linda from Norton, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quality of the furnishings and linens, lots of extra pillows, too!!!
• Breakfast buffet was a little confusing, no one to help with questions.

“Hotel was situated next to the freeway but not noisy from the traffic. You could walk to restaurants and theatre. Very convienient to everything. The quality of the room was above what we expected.Our room had two queen beds and each had 5 pillows on it. The only thing missing was a mini fridge. The breakfast bar was a little confusing. Sign said wait to be seated but there was no one to seat us.Buffet starts on one end but the plates were in the middle of everything. Food was very good. I wouldn't hesitate to stay there again. Staff was courteous and friendly.”

Jul 15, 2005 by Cathy
Overall Rating: 5

• The location.
• Big difference in the way the room was cleaned day to day.

“We were not happy with how the staff handled,(or failed to handle)a situation with the fire alarm going off early in the am. and also the weekday nights were quiet, but it got rowdy on the weekend night.”

Jun 22, 2005 by Amy from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and very nice.
• I wish they had an outdoor pool.

“I would recommend this hotel, very nice and clean. The beds are actually comfortable. The hotel staff was very nice.”

Jun 8, 2005 by Dawn from Burwell, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Everyone was really friendly and very helpful
• No free breakfast

“A+++ would stay there again”

May 18, 2005 by Tom from Lafayette, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• New and clean
• The bed had soiled sheets, had to change rooms

“The hotel was new and very attractive. There was a problem with the sheets on one bed. Some one prior to my stay had urinated on the bed and the sheets were stained and stinking. I called the front desk and changed rooms. The next morning I had a few words with the housekeeping staff concerning the issue.”