User Reviews for Marriott Greenville

Research User Reviews for Marriott Greenville (1-20 of 84)

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Sep 24, 2009 by Sara from Sarasota,FL
Overall Rating: 7

• Dinning.
• Not enough towels. Rooms not quite enough.

“This is a very lovely hotel when you walk in, but it didn't have enough of front desk staff to help resolve issue, none wants to wait until Monday to speak to someone. The staff on duty should be able to help and please the guest. Housekeeping should leave enough towels. Dinning experience at breakfast and dinner was outstanding. Pool was very clean at the time I went but that could have been because of the time. Overall I would recommend hotel.”

Jul 10, 2009 by from Auburn,AL
Overall Rating: 8

• Clean, plush bedding.
• Low water pressure in shower, had to pay $10 per day for internet access.

“Clean, friendly, comfortable and
safe.”

Jun 16, 2009 by Kelly from Asheboro,NC
Overall Rating: 9

• Comfort of the bed.
• No view.

“Nice hotel for the priceline price, too expensive for what it offers otherwise.”

May 22, 2009 by Peg from Sicklerville,NJ
Overall Rating: 10

• Loved resort type atmosphere.
• Loud construction going on.

“Loved the church service on the first floor. Very convenient.”

Apr 20, 2009 by Bob from Miromar Lakes,DE
Overall Rating: 10

• Great value and a beautiful property.

“The Greenville Marriott is a beautiful facility and well-maintained. The staff is friendly and helpful and the location is convenient for both business and leisure travelers.”

Feb 18, 2009 by Robert from Candler,NC
Overall Rating: 10

• The staff was quite helpful.

“Nice rooms. Breakfast buffet was very good.”

Sep 18, 2008 by Ron
Overall Rating: 10

• The staff treats you like family, and I like the fitness center and swimming pools.
• N/A

“Conveniently located near Greenville/Spartanburg International Airport. Professional, friendly staff, wonderfully decorated rooms, great fitness center and a great restaurant.”

Sep 11, 2008 by Susan from Clarksville, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent staff.
• Bathroom - smelled sour.

“Great place to stay. Staff was exceptional. Food delicious from restaurant.”

Sep 3, 2008 by Mike from Murfreesboro, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location and well kept property.
• All upscale should provide free internet and complimentary coffee in the lobby.

“Hotel is nicely located to shopping and dining, very well kept with clean rooms and pool area. I'm very disappointed not only with this property but others as well that charge a premium price for lodging but feel compelled to charge for everything. Internet and complimentary coffee are two that come to mind.”

Sep 2, 2008 by Jan from Williamsburg, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Most employees were outstanding.
• We had a box shipped to the hotel. Several employees insisted that it wasn't there but it was.

“Most aspects of our stay were fine. We had to insist that employees look for the box that we had confirmed was in fact delivered. When we pushed the issue, it was found. Also suggest that bedding with feathers in it be replaced with non-feather bedding.”

Aug 7, 2008 by Kathy from Clover, SC
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[7]

• Curb appeal.
• No free wireless.

“The room smelled like Lysol and they charge about 10.00 a day for wireless, which in my opinion should be free. It is almost everywhere else you stay.”

Jul 17, 2008 by Kevin from Sugar Land, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• A low cost Historic hotel, very nice.
• There was a wedding reception going on until 2am that was loud. It affected the 2nd floor.

“Great historical hotel in the heart of Greeneville. Stay here instead of a chain and enjoy the Downtown historical sights. I'll ask for a room on the 3rd or 4th floor next time to avoid the noise of the wedding reception party that went late into the night and caused me to not sleep. Other than that it was fantastic.”

Jul 9, 2008 by Kurt from Jupiter, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice lobby, rooms were spacious.
• Inconsistent delivery of paper.

“Good proximity to airport and downtown. Nice selection of restaurants nearby. Staff was very courteous. I would stay here again when in town.”

Jul 8, 2008 by Andrea from Greenville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, nicely appointed.
• The toilet overflowed during our stay and the air conditioning did not work well.

“The Marriott is a beautiful hotel in a convenient location. The room is tastefully decorated and the linens are luxurious. The restaurant is a bit expensive but no more so than other hotels in this range. Customer service was pleasant and check out was expedient.”

May 23, 2008 by Robert from Hamburg, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Overall a very good experience.
• Had a view of the air conditioning units out our window.

“Very good experience. Easy to get attractions and points of interest.”

May 15, 2008 by Sms from Seymour, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[8]

• Bed and room great. Convenient to Spartanburg & Greenville.
• Service.

“The room was lovely, the bed awesome, the shower to die for. However, it took the room several hours to cool down. The service was mediocre. On Saturday morning I called down to inquire about pancake house style restaurants for breakfast. I was given directions to an IHOP and Cracker Barrel, five to six miles down the interstate. However, there is a Stax Omega, a great local pancake house, just across the street, which I did not discover until later. The maid showed up at 9:00 a.m. We told her that we would be leaving at 9:30 and to please come back. When we returned to the room at 4:00 p.m., the room had never been refreshed. I called to the front desk and told them we would be leaving again around 5 and to send someone up then, but the maid showed up within 10 minutes.”

May 6, 2008 by Ted from Mooresville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor was wonderful-friendly staff.
• Nothing-excellent in every way.

“This hotel was one of best hotels I have stayed in and I stay in a lot of hotels. I highly recommend it!”

Apr 15, 2008 by Willie from Piedmont, SC
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Brand, location, clean hotel and comfortable beds.
• Get wireless in the lobby free but in the room 10.00.

“This hotel was all around good. The only dislike I had about this location was the fact that you could get free wireless in the lobby. And then if you decided to go to your room and use the internet you had to pay 10.00.”

Feb 13, 2008 by Vigilius from Mansfield, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked the atmosphere and the friendly staff.
• Paying for Internet access, and no free continental breakfast.

“Marriot Greenville is a plush hotel offering great service and a great location. The staff will do whatever it takes to ensure that your stay is comfortable and stress free.”

Jan 14, 2008 by Jon from Easley, SC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Quality bed & pillows, double speak man shower heads.
• Food, strange variety & not tasty.

“Marriott's are usually the best, but the best could be better.”

Jan 9, 2008 by Lonney from Seneca, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Price.
• No complaints.

“Would definitely stay at this hotel again.”

Jan 9, 2008 by Debbi from Chapin, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Fitness room, indoor pool, & luxurious surroundings.
• Having to pay for wireless access.

“For the few hours we stayed there, it was great. Since my husband came along also at the last minute, one of us had to sleep on a blow up mattress on the floor we brought along because the hotel had no doubles.”

Jan 9, 2008 by Barry from Raleigh, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The attitude and attentiveness of the staff was excellent.
• The water fixtures in the room seem to be not working properly.

“Excellent Hotel Moderate Pricing Great atmosphere. Easy access off of I-85.”

Jan 9, 2008 by Lee from Gastonia, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very friendly courteous and helpful.
• Requested 2 double beds but was given a king room with a roll away.

“Convenient location, great staff, very nice facility. Biggest downside is that internet is not free as you find in other hotels. There is a $10 charge per day for use of internet.”

Jan 5, 2008 by Kristine from Greer, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable king size bed with nice presentation.
• There was a bit of a musty smell noticed upon entry into the room.

“The hotel lobby seemed inviting upon our entrance, and we were greeted and treated very nicely by all staff encountered. There was a bit of a musty smell upon entering the room, but it wasn't bad after a few minutes. The room with king size bed was fairly spacious, and the bath products given were name brand.”

Nov 21, 2007 by Brendan from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly staff, clean comfortable room.
• Didn't get the two double beds requested in advance.

“Excellent facility. Great staff. Only disappointment was not getting the two double beds requested in advance.”

Nov 14, 2007 by Keith from Bluffton, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff is very polite and my 5 year old daughter likes it.
• The wakes up calls were an hour late sun hotel didn't move them 1 hour back.

“The fact that the hotel did not change the computer time back 1 hour on this evening caused big problems. I was awakened at 6 not 7 a.m. But didn't realize it until out of shower. Knowing I was 1 hour early because of it I laid down after placing another wake up call for 8 a.m. Thinking that because they have not made the change in the computer I have to make the wake up to be 1 hour later than when I actually wanted up (7 a.m.). But my wake up call never came and I over slept causing us to miss church which was important to me because it was my weekend visitation w/my only child and she needs me to set good examples. I told this situation politely to the front desk at check out and was assured that a manager would be calling me. I truly believe that they see this and treatment is suddenly different. I have other examples to back my personal opinion but will share them with you when and if asked.”

Nov 7, 2007 by Tony from Newton, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was very nice. Plenty of pillows. Entire hotel was non smoking.
• Extra charge for internet service. Very disappointed with this feature.

“Very nice. Very polite staff. Clean.”

Oct 30, 2007 by Jonas from Rockville, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Décor.
• Hot room took a while to cool down.

“Very nice.”

Sep 17, 2007 by Harrison from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice overall.
• Pay ten dollars to use wireless internet.

“Why would anyone need 10 pillows? Two double beds with 5 pillows each. Smallish rooms. Nothing is free/included. Would have liked to stay at the embassy suites.”

Sep 12, 2007 by Jeanne from Rabun Gap, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It lived up to the Marriott name - nice facilities, cleanliness.
• The A/C in the room was not efficient - the room was warm.

“The hotel is in a great location, right off I-85 and close to numerous eateries. For children and adults (who like to exercise or swim), a beautiful outdoor pool, indoor pool, sauna, and whirlpool. Polite and efficient staff.”

Jul 22, 2007 by Barry from Danville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The beds were wonderful.
• The room may have been a bit small, but was still very nice.

“Hotel was very upscale. Got the best sleep ever in a hotel. Beds were very comfortable. About the only thing that could have been better was that the room was a bit small, but was still very nice.”

Jul 19, 2007 by Mike from Dothan, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The amenities such as spa, fitness, lobby, and concierge areas are excellent.

“The Marriott Greenville is excellent. The entrance is very inviting. The rooms are very nice. I would always want to visit this hotel. Thanks Marriott.”

Jul 3, 2007 by Matthew from Seneca, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was nice and clean and the downstairs lobby had a very nice ambiance.
• I was dumbfounded to discover that if I wanted internet access, I would have to pay $10/day for it, even in the business center!

“The hotel was very clean, the staff very professional, and the downstairs lobby was very nice.”

Jun 27, 2007 by Calandra from Maarietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Indoor and outdoor pool that was clean.
• No complaints.

“Clean, courteous customer service, comfortable and beyond what I expected. I will stay here again.”

Jun 20, 2007 by Virginia P. from Rock Hill, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Its a little confusing on where to enter to get to the hotel from the interstate.

“The location is close enough to Greenville and good restraints and shopping areas.”

Jun 12, 2007 by Margie from Palm Harbor, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful, clean and nice location.
• Elevators slow.

“Loved the hotel with the colors, clean, staff friendly and most of the entire price. Room was superb. Thank you.”

May 31, 2007 by Yolanda from Houston, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Close to airport. Very friendly and helpful staff. Nice and clean.
• I came home with a rash all over my body. Not sure if it was from the soap, lotion, detergent in sheets?

“We liked it because it was not in a congested area. But it was still close enough to where we had to go.”

May 24, 2007 by John S. from Savannah, GA
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean & newer.
• Fire alarm went off @ 2:am.

“They had a fire alarm problem @2:am & we had to evacuate. Stayed outside in the cold for about 30 min.'s. The baby got scared & wouldn't get back to sleep. They only offered us their apologies the next morning - a partial refund or credit would have been appropriate. ”

May 22, 2007 by Judy from Rock Hill, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very modern and clean.
• There was nothing I did not like.

“Staff was very friendly. Room was immaculate.”

May 12, 2007 by Linda from Irmo, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The rooms were beautiful.
• The carpet need to be cleaned or replaced. This is my only complaint.

“This is a very versatile hotel. It is beautiful and conveniently located. The carpet need to be looked at very seriously. I would attempt to stay here again if I knew the carpet situation was resolved.”

May 9, 2007 by Kit from Woodstock, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great rooms. Great location. Great hotel.
• Not enough parking in front of hotel. Leave back doors unlocked.

“Hotel has great rooms, great common areas, beautiful outdoor pool and great indoor pool. Everything you would want or need out of a hotel is here. Rooms, restaurants, lobby are all in great shape after renovations a couple of years ago. Great hotel.”

Apr 26, 2007 by Rebecca from Fairview, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel staff was very nice and willing to offer assistance.
• Outside pool not heated.

“This hotel was upscale, clean, friendly personnel and had a very nice outdoor pool area.”

Feb 13, 2007 by Gregg from Claxton, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Clean, up to date, comfortable, and modern.
• The outside is outdated, but that didn't matter.

“Very comfortable rooms. Very nice workout and pool area. Good area, not too far from Greenville, and the mall.”

Feb 6, 2007 by Steve from Augusta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location, modern, cleans.
• No complimentary local paper, no coffee in lobby.

“Excellent location. ”

Jan 31, 2007 by Donna from Nichols, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Attention to detail, fresh apples in lobby, the shower, linens.
• A continental breakfast would have been nice.

“The staff is extremely professional, friendly, and helpful. There is an attention to detail that is refreshing. From the fresh apples in the lobby to the bottled waters in the refrigerator. The man who showed us to our room explained where everything was and how it worked, nothing was left for guesswork. We were given directions to local restaurants and the mall. The entire facility from the lobby to the pool area to the rooms was very clean and beautifully decorated. The shower had a large double head and the soap and shampoo were from bath and body works. The linens were exceptional. Often it is the little things that get me to return to a hotel. Two "little" things that will get me to return, half and half for my in-room coffee instead of powder, and the crib I requested was in my room upon arrival -rather than me having to ask and wait. Many places have comfortable beds and hot showers, but the Marriott stands out by going over the top.”

Jan 31, 2007 by Heidi from Asheville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Each room has a mini-fridge.
• There were loud girls in the next room, and despite a call to the front desk, they never quieted down.

“This hotel exceeded my expectations. It was fancy and clean. The spa and pool were fantastic. The rooms were large and well equipped. The staff was friendly and helpful. The only complaint is the price of room service was too high.”

Dec 20, 2006 by Kit from Woodstock, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Hotel looks brand new on inside. Rooms are great.
• Location isn't fantastic.. But still not too bad.

“This hotel, while 20 years old, still looks brand new. A recent renovation has the Marriott looking brand new, modern and sheik. The rooms are stylish and comfortable. The hotel also features indoor and outdoor pools, fitness center, day spa (additional fee). The restaurant and bar are very modern-looking. Plus, oodles and oodles of conference space combined with the proximity to gasp make this hotel and ideal business hotel.”

Dec 19, 2006 by Mac from Hollywood, MD
Overall Rating: 0

• Didn't stay there.
• Didn't stay there.

“Did not stay in hotel as trip was cancelled.”

Oct 4, 2006 by Chad from Charleston, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice room.
• Not many people working the front desk.

“Very nice rooms, affordable, clean, pleasant staff.”