User Reviews for Hilton Saint Petersburg

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Jul 5, 2009 by Steve from Cedar Falls,IA
Overall Rating: 8

• Location was great! Pool was awesome and staff was nice
• There was a huge mix up at check in. Rooms weren't ready and everyone was waiting in line for around 2 hours

“Hotel itself was really nice the only problem was the rooms weren't being turned around fast enough for the next set of guest to check in. Some guests actually cancel and went to at different hotel.”

Jun 25, 2009 by Bob from Glencoe,IL
Overall Rating: 10

• Nice bedding, very large room.
• Bid $50 but the tacked on 20 for parking.

“Site is downtown and parking is $12/nite. Large rooms and nice bedding. Has HDTV in room with real HD channels. No golf channel though. Internet is $10/nite. No movie channels on TV. Pool is ok but no staff during my stay in June 2009. Can lap swim which is nice.”

Jun 15, 2009 by Sandy from Terryville,CT
Overall Rating: 9

• The hotel was great. Room was perfect.
• Location of hotel was not where there was any night life.

“The hotel was great, fairly easy to find off of the highway. Utilized the spa which was wonderful.”

Jun 10, 2009 by Bali from Madison,FL
Overall Rating: 9

• The bed was wonderful!
• It is in a rather old shabby part of town.

“Very user friendly and with the Priceline bid it was an excellent bargain. I am not the only person in our association that stayed in this facility with the help of Priceline, without you, the reservations staff really sucked! But then, I don't even think they were at the same location!”

Jun 7, 2009 by Evelyn from Palm Bay,FL
Overall Rating: 8

• It was very clean and the staff was exceptionally trained and very friendly.
• First time I ever had to pay to use the business center to access my e-mails. Did not like at all.

“Very clean and very convenient to the downtown area of St. Petersburg. Staff was exceptionally trained and very friendly. I would stay there again if I can get it at the right price on Priceline.com.”

Jun 5, 2009 by Jim from Celebration,FL
Overall Rating: 10

• Comfortable, luxurious rooms and wonderful location in downtown St. Pete.

“We stay here to go to Rays games. The location on Tampa Bay across from Progressive Energy ball park in downtown St. Pete and luxury of the hotel provides such a relaxing and comfortable experience. Really nice pool and fitness center, spa and Starbucks. This is one of our favorite places.”

May 23, 2009 by Rick from Fanning Springs,FL
Overall Rating: 10

• Close distance to Tropicana Field.
• The restaurant prices at the hotel were to pricey.

“Very clean hotel. Comfortable beds. Friendly and helpful hotel staff. Would recommend this place to almost anyone.”

Feb 24, 2009 by Richard from Fort Myers,FL
Overall Rating: 8

• All the extra charges, such as parking and breakfast.

“Nice hotel.”

Sep 13, 2008 by Brent
Overall Rating: 8

• Computer system did not recognise me as a guest. Business center charged 99 cents / minute which I understand they are changing.

“Great pool , comfortable beds, good towels, quiet.”

Aug 29, 2008 by I from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful surrounding with a nice gym and comfortable pool area.
• NA.

“Great location, safe with good customer care and spacious rooms. It is a good Hilton Hotel.”

Aug 7, 2008 by Cheryl from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was very clean, bed very comfortable. Lots of amenities, close proximity to many restaurants and attractions.
• Doesn't have a continental breakfast, and no refrigerator in room.

“I would highly recommend this hotel for its convenient location, cleanliness, amenities, and has a great pool.”

Jul 24, 2008 by Tom from Sarasota, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location. Safe area.
• No pool bar. Extra $12 parking.

“My wife and I went to the Beer Festival at the Mahaffey Theater which is directly across the street. Then had dinner at Central Oyster Bar. We took the free shuttle but realized it is only a 4 minute walk. After dinner went to Al Frescos (sp) for a drink, then Ceviche. Short walk back to the hotel and felt safe doing it. No pool bar which was very disappointing for the hotel rating. $12 parking charge. King bed room was spacious and even had a small bay view. Free shuttle the next day to the Rays game. I am not complaining except the pool bar.”

Jul 16, 2008 by Anonymous from Tampa, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• The hotel was clean the lobby had upscale appearance.
• Insufficient in-room supplies, coffee, creamer, towels.

“The hotel rooms and bathroom were a bit small, the staff was friendly, however, the housekeeping did not appear to be adequate/competent.”

Jul 14, 2008 by Eileen from Memphis, TN
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[10]

• The rooms were beautiful and beds the most comfortable.
• Wireless internet is not included in the room rate.

“I was very disappointed that I had to pay an extra amount for internet access in my room. I also received a business package at the hotel and was charged for the receipt of the package. I phoned the front desk 2 times during the day and was told that the package was not received yet. After checking on delivery through the tracking number, I discovered that the package had been delivered 6 hours earlier - even before my first call. It took the hotel staff an additional 45 minutes to locate my package. The hotel was upscale, but nickel and dimed me at every opportunity. The staff varied from pleasantly incompetent to very helpful and friendly. The beds at all of the Hilton properties that I've stayed at are the most comfortable of any other chain that I've used.”

Jul 3, 2008 by Robert from Marco Island, FL
Overall Rating: 5
Cleanliness:[1] • Staff:[6] • Location:[9]

• Location.
• Room cleanliness.

“Although the room, when I checked in, had been made, the bed linen had not been changed from the previous guest. There was hair on the pillow and stains on the bed sheets. The mattress cover was incredibly filthy. After I complained, the housekeeping promptly changed the linen and I was given a pass for complimentary cocktails and breakfast.”

Jun 9, 2008 by Stan from Naperville, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent accommodations and food.
• Nothing negative to say.

“The hotel was close to my business. It provided excellent accommodations, and service. Room was kept very clean each day I was there. The waiter staff provided excellent service. Food was delicious. Overall, my stay was very pleasant! Highly recommend the Hilton Hotel Bayfront to any traveler staying in St. Petersburg.”

May 30, 2008 by Jim from Winter Park, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location, decor.
• Uninformed staff, broken elevator, no luggage carts at checkout.

“Nice hotel. Good location. Nonexistent Management. Weak Bell staff. Broken elevator. Slow service in the restaurant.”

May 30, 2008 by Meryem from Windermere, FL
Overall Rating: 5
Cleanliness:[2] • Staff:[2] • Location:[6]

• The view on the pier.
• We had to pay extra to get a refrigerator in the room, the pool was not clean, housekeeping never made it to our room although we left the room all da.

“The hotel seemed nice when we checked in, we were given a room with a view on the pier, it was very nice, and there was a blood spot on the bottom sheet, which indicates that it has not been changed from the previous occupiers. There was no refrigerator in the room. I travel frequently; this was the first time I get a room without a refrigerator. The second day of our stay, we left the room from 9:00 am to 5:00 pm, we came back, the room was as is, not cleaned.”

May 28, 2008 by Ben from Las Vegas, NV
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[10]

• First room had a great view.
• AC broke in first room, second room had broken shower.

“My wife and I were very pleased at first to the room and the view. The AC in the room doesn't blow cold air and the room was 80 degrees at night keeping us awake. We were moved to another room with a handicapped bathroom. The shower sprayed water all over the floor and the bathroom was set up for a person in a wheelchair with very short fixtures. Made it very uncomfortable for someone of normal height.”

May 27, 2008 by Martha from Apopka, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Luxurious, clean accommodations & very reasonable room service!
• No hair dryer in the room and parking is $12!

“Overall, excellent hotel. The building and room were immaculate, the beds/pillows/comforters absolutely luxurious! This hotel is 1.2 miles from Tropicana Stadium and in the heart of anything else you'd want to get to Downtown.”

May 24, 2008 by Jim from Rockledge, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Extremely clean with nice bayside down town location. Fine employees.
• Small, inadequate seating for bar area.

“This is an excellent hotel for anyone having business in St. Pete or wanting to visit the down town area. Extremely clean. Staff very well trained. Excellent on site parking (outside) with no charge or need for valet. Food in restaurant was way above average for most hotels. Nice location near minor league ball park and Rays stadium. Walking distance to Central Avenue shopping district. Easy access to and from I - 275 but helpful to have Magellan or similar for moving around down town area with one way streets, etc.”

May 15, 2008 by Scott from Lutz, FL
Overall Rating: 7
Cleanliness:[1] • Staff:[9] • Location:[10]

• Room was nicely decorated and the bed was very comfortable.
• Used soap left in the shower, and the back of the room door had oil running down it from the above hinge.

“The pool area was disgusting and I am honestly not a picky person. The pool had not been cleaned as numerous bugs and cigarette butts where floating about. Trash was evident around the pool and in the beds. The pool bathroom had not been cleaned; there was urine on the lid and the same stain was there the next day. I never spoke to any manager because I kept thinking that someone on the staff would notice as they walked by several times to check the pool towel supply.”

May 11, 2008 by Crystal from Newberry, FL
Overall Rating: 6
Cleanliness:[1] • Staff:[9] • Location:[3]

• It had a nice pool.
• I had to pay $12.00 a day for parking at the hotel.

“Very hard to find this hotel a lot of one way streets difficult location. Not a place for children.”

May 10, 2008 by John from Orlando, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Small rooms, no balconies.

“The hotel was fine.”

May 9, 2008 by Sandy from Daytona Beach, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was very helpful and friendly.
• Bath room was too small not even the trash can fit in there. Not enough plugs for iron, unplug DSL to plug in cell phone.

“It was ok but not a 3 star. Our room at least.”

May 9, 2008 by Michelle from Daytona Beach, FL
Overall Rating: 5
Cleanliness:[10] • Staff:[1] • Location:[10]

• Comfortable beds, great location.
• The hotel staff was not very professional. Parking was bad.

“I overall had a good stay. Housekeeping was very polite, professional and were always there when I needed something. I was not impressed to pay for parking. When I had an issue and needed a phone number and some assistance from the front desk, they were not very helpful by any means. As I was leaving I was a solo traveler and needed help carrying my bags out and they were not helpful with that either. I had called yet again to the front desk to ask for assistance and they claimed to have sent someone, but they had not shown up which was a waste of my time. When I had first arrived to the hotel they were great about my luggage bringing it up to my room for me and everything. Guess that gentleman wasn't working when I left!”

May 7, 2008 by Frank from Jefferson City, MO
Overall Rating: 0
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• No sauna or steam room.

“Nice hotel with a great location.”

May 3, 2008 by Harry from Plainsboro, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location.
• Very small room & bathroom.

“Convenient location and great breakfast. The room is uncomfortably small and the bathroom is tiny.”

Apr 28, 2008 by Colleen from Shelburne, VT
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[10]

• Very convenient and nice room.
• One of the elevators broken, no sheets available due to other guests, empty liquor bottles in blanket in room.

“Great location. There was a group that had the whole hotel for Passover so we felt we did not have total access to the hotel facilities. The pool was closed for their private party. One of the elevators was broken --very inconvenient with the number of guests.”

Apr 24, 2008 by Robert from Tampa, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[1]

• Guest hosts.
• Outrageous parking charge.

“Very bad toilet wasn't even cleaned.”

1 of 1 people found this review helpful.

Apr 7, 2008 by Bryce from Orlando, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Catered to us as a family and our needs for a crib, breakfast, and towels.
• Nothing, the hotel was great. I wouldn't change anything.

“The Hilton family is located in the heart of Downtown St. Petersburg. Conveniently located near both grocery and window shopping. The Hotel itself overlooks the bay area and provides excellent view of the Pier and harbor.”

0 of 1 people found this review helpful.

Apr 6, 2008 by Sharon from Citrus Springs, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Did not honor our Hilton preferred card and the pool area was not clean and usable.

“This hotel is very good to me. But if you have to leave hotel early, there might be no transportation to use (except taxi). The staffs are very good, room is good, breakfast is good. I like it very much.”

Apr 6, 2008 by Roy from Brownsburg, IN
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• No continental breakfast.

“Good location, across street from baseball stadium, walking distance to pier, lots of nightlife/dining.”

1 of 1 people found this review helpful.

Apr 6, 2008 by Traci from Dunnellon, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[5] • Location:[8]

• The beds were very comfortable, and we had a great view from room.
• I felt we were treated differently by the front desk.

“Overall our stay was nice, the hotel was clean and had a lot of options we could do. The front desk was not very friendly. The stay overall was good.”

1 of 1 people found this review helpful.

Mar 25, 2008 by Geoff from Palm City, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to shopping & restaurants.
• Loved everything.

“Wonderful place for both business traveling & families.”

Mar 18, 2008 by K from N Fort Myers, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent sleeping comfort.
• Daily charge for parking not noted before stay.

“Excellent and personal service from all the staff. Restaurant personnel had to be reminded that they worked for the Hilton, not at Mickey D's and service really improved! I really enjoyed my stay and highly recommend this hotel.”

1 of 1 people found this review helpful.

Mar 13, 2008 by Bill from Cape Coral, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was as expected.
• The $12/day charge for parking.

“It's the Hilton. It is overpriced luxury. The sheets are soft. The mattress is firm. The moisturizing bath soap is boxed. The morning newspaper is always outside your hotel door. The staff is well dressed and polite. Bowls of oranges decorate the hotel's lobby. In other words, it is a hotel for businessmen i.e. those on expense accounts.”

Mar 12, 2008 by John from Gainesville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice hotel. Everything was good.
• No Valet parking and it was Hilton.

“Nice. I liked the hotel. The food was delicious.”

Mar 12, 2008 by Aliza from Weston, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel was extremely clean and the atmosphere was that of a luxury hotel.
• The evening staff was not as informative as the day staff.

“I would recommend this hotel to all. It was extremely clean and everything was new and upgraded. The lobby offered fresh oranges all day long and the restaurant served an excellent breakfast. They also had a very nice children's menu.”

Mar 10, 2008 by Ken from Victoria, BC CA
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• All well.
• Cleaning staff tardy at times.

“Excellent hotel.”

Mar 9, 2008 by Marc from West Branch, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location, great staff, would love to visit again. St. Petersburg is a great city.
• Watermarks on ceiling near air conditioner.

“Would love to come visit this hotel again, most problems were minor, and/or quickly resolved. Staff was very attentive and made sure everything was satisfactory or better at all times. Right in the middle of everything in St. Pete, and near I-175 for quick access to everything in the Tampa bay area.”

Mar 6, 2008 by Sonny from Summerfield, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautifully decorated. Convenient. Fresh oranges in lobby, great aroma!
• Extra charge for parking. Room was not cleaned after day 1.

“Beautiful hotel, convenient, friendly desk clerks who suggested excellent dining choices. Only problem encountered was that room was not cleaned after the first night. When this was reported, housekeeping brought clean towels.”

Mar 6, 2008 by William from Jacksonville, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[3] • Location:[6]

• Easy check-in.
• Pay for parking with no parking available.

“Hotel was clean and staff friendly. Didn't like the fact that parking was $12.00 per night and the second night there was no parking in the pay lot. Hotel couldn't offer any suggestions and would not refund money for parking. Hotel presented well and the location couldn't be beat.”

Mar 5, 2008 by Heather from Stewartville, MN
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[3]

• Nothing.
• The whole experience.

“This hotel was terrible! Sink in the bathroom didn't drain, no towels in room. Room didn't get cleaned first day, second day we came back to find the room not cleaned again., we had to call the front desk and cleaners finally arrived at 6pm. Couldn't get a receipt when we went to check out because they were out of ink. Never any apologies, staff didn't care and didn't pretend to.”

Mar 5, 2008 by Jeff from Faribault, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] •

• They had great complimentary oranges.
• I didn't like the $12 parking fee, I parked on the street.

“Very nice business hotel. The staff were pleasant. Across the street from the baseball park.”

Mar 2, 2008 by Steve from Melbourne, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Fabulous location in the heart of St Pete.
• $12 Parking Fee.

“Really a Great Hotel. Its location in the Heart of St. Pete across the street from Tampa Bay is perfect. It is an upscale hotel, well maintained with a friendly staff. We really enjoyed ourselves.”

Feb 26, 2008 by Jennifer from Appleton, WI
Overall Rating: 6
Cleanliness:[5] • Staff:[4] • Location:[10]

• Location was very good. Could walk to everything.
• Room was dirty. Carpet and bathroom was mold.

“This hotel was in a great location, but for being a Hilton it did not meet the "Hilton" standard. Run down and in need of work. Pool area was nice but, once again needed work. Bar and restaurant area seemed nice. Room, carpet terrible, air did not work well and mold was all over the sink.”

Feb 24, 2008 by Robert from Beach Park, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location for my visits to St Pete's.
• Nothing.

“Great location, great price, top level service, a very organized and nice place to stay when away from home.”

Feb 21, 2008 by Louis from Orange City, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice common areas.
• $9.95 for internet service. Ha!

“This was a nice hotel in the Saint Pete Area, and is within walking distance of many local attractions. A good choice for a hotel in this area.”

Feb 15, 2008 by Richard from Fort Plain, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spotless - clean - upscale - very nice.
• Location - not a lot going on - places to eat outside hotel etc.

“Great for the business traveler or conference holder. Clean friendly - great service. Parking rate is high and should be waived for guests that are staying at the facility. If you pay to stay there you should not have to pay additional money to park there - at least not 25 dollars.”