User Reviews for Sleep Inn West

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Nov 16, 2009 by Kevin from Knoxville,TN
Overall Rating: 9

• Very clean and comfortable and a
  good location.
• No dislikes.

“We were very pleased - clean, comfortable rooms, very convenient location, excellent value for the price we paid.”

Sep 30, 2009 by Tony from Cary,NC
Overall Rating: 10

• It was clean and updated.
• The room was small.

“The staff was friendly and more than willing to help if needed. Once I checked in the phone rang. I wondered who it was, It was the front desk calling to make sure the room was OK. I appreciated their concern.”

Aug 3, 2009 by Jeff from Manheim,PA
Overall Rating: 10

• Our room was immaculate!

“Excellent hotel for the price. Very upscale! The quality of hotel personnel, the convenience of location, roomy parking, cleanliness of room, and substantial continental breakfast makes this one top notch place in which to stay. I highly recommend this hotel to travelers!”

Mar 26, 2009 by Sarah from Silver Spring,MD
Overall Rating: 10

• It exceeded my expectations. I am very pleased & will stay here again.

“This hotel was clean, everything worked, and the staff was really helpful. I also liked the layout of the room and the furniture in it. It was perfect for our trip.”

Aug 3, 2008 by Nathan from Oxford, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The shower only unit was great.
• Not enough electrical outlets in room.

“We stayed at this hotel for four nights, the part of our vacation that we were visiting Asheville. The hotel was clean, safe and had a very friendly staff. It is reasonably accessible to Downtown Asheville and the Biltmore. I wouldn't recommend it for a romantic getaway - but is great for basic travel needs.”

Jul 16, 2008 by Jack from Travelers Rest, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Most of the staff was great and there was a free breakfast bar.
• The staff worker, that worked the breakfast room, was quite unpleasant. Also a constant bad odor in the third floor hallway.

“Great for families but only for short visits. No pool or anything else to occupy them on the premises. The housekeeping staff was friendly but spent the entire day yelling up and down the halls to one another in Spanish. Working or napping was difficult.”

May 7, 2008 by Steve from Springfield, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Room was clean.
• No tub in bathroom, only shower.

“The stay at the Sleep Inn was comfortable and cozy with a scenic view of the mountains. I was not too crazy about the bathroom (no tub), but overall, the stay was better than okay.”

May 4, 2008 by Ron from Mocksville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet location, clean, lots of extra pillows.
• Extremely small bathroom with just a sliding door.

“Very friendly staff. Nice quiet room with plenty of pillows. Easy wireless Internet connectivity. No bathtub, only a walk-in shower. A sliding door into the bathroom. Sink is in main room which makes privacy difficult.”

Apr 29, 2008 by Kathie from Merrimac, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds were very comfortable.
• We enjoyed this hotel, no problems.

“After a very long drive. The Sleep Inn allowed us a restful night's sleep. The next morning, we enjoyed making waffles and then getting about the business of exploring Asheville. This Sleep Inn was the perfect spot to begin our adventure from.”

Mar 28, 2008 by Becky
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[1]

• Cheap.
• Management.

“This hotel was absolutely terrible. I traveled to Asheville for job interviews & actually had to check out and go to another hotel so that I could get some sleep. According to the manager (who was quite rude) the water heater had some sort of problem (which sounded like a jack hammer right outside the door from 3am - 5am). He then stated that this problem was not his fault but was the "cities fault" (not sure about that reasoning) & therefore he would not refund our $$ for the night. I left of course & checked into the Sleep Inn Biltmore (Hendersonville Rd) which was fabulous, quiet and had tempurpedic beds which were wonderful for catching up on the sleep we lost the night before!”

Feb 21, 2008 by Gina from Charlotte, NC
Overall Rating: 8
Cleanliness:[1] • Staff:[10] • Location:[9]

• Breakfast.
• The room had a very bad smell.

“The staff was very helpful and friendly.”

Jan 7, 2008 by Steve from Albany, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like the breakfast.
• I wish that it had a in door pool.

“It was nice ,clean and no loud doors or people.”

Nov 3, 2007 by Neloise from Palm Beach Gardens, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to airport.
• Ability to reach from highway.

“Appears to be new and is convenient to airport and shopping.”

Jul 13, 2007 by Dawn P. from Cartersville, GA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Had room on 1st floor.
• Just about everything.

“I had a terrible time. There were fleas and I complained and the staff was very rude. I did not like it at all.”

Jul 5, 2007 by Ba from Columbia, SC
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Very clean.
• For the price per night should had been more upscale.

“Nice and clean. Spacious room. Comfortable king size bed. A little on the expensive side for the amenities offered. Overall good hotel.”

May 18, 2007 by Ella from Brattleboro, VT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Hotel was clean and neat. Furniture, bedding, etc were all in good condition.
• No bathtub.

“This hotel was perfect for us. Everything was clean and well-stocked; the bed was comfortable; free wireless internet; close to town; helpful staff. We extended our stay for an extra day. Appropriate for the star-level and price.”

Aug 8, 2006 by Mickey from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Coffee in the lobby at night.
• Nothing.

“It was a nice warm friendly hotel with a very good staff.”

Feb 22, 2006 by Patrick from Downingtown, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location, convenient, reasonable price.
• Soundproofing - rooms not good. Breakfast. Staff needs more help.

“About as expected, decent value.”