User Reviews for Doubletree Guest Suites Columbus

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Feb 21, 2008 by Cynthia from Montpelier, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We were impressed with the spaciousness and the cleanliness.
• For the comfort of the other person, the hair dryer should be in the actual bathroom.

“Very, very pleased with the staff that we had contact with. Very, very pleased with the size of the room/suite. Very, very pleased with the cleanliness of the room and everything else we saw of the hotel. Very, very pleased with everything mentioned above especially at the price we negotiated!”

Feb 21, 2008 by Naomi from Charleston, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The complimentary coffee/tea & the linens.
• I did not receive a cookie this time.

“The staff was very friendly. We were trying to find some activity later in the evening that did not include bar hopping. They suggested some movie theaters & offered to get a taxi for us. Will stay again.”

Feb 21, 2008 by Lucila from Athens, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Room was very large.
• View from the room.

“Very nice hotel, very nice room. View from the 5th floor was not nice on the side we stayed at, but there was no other room available (they said). We called ahead and asked for a king-size bed but we got 2 queen-sized instead.”

Feb 20, 2008 by Brenda from Parkforest, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable, clean, quiet.
• Furniture appeared old and outdated, but clean.

“Very nice. Would visit again if in town. Good location. Friendly staff. Great cookies. Lobby store open 24 hours a day (but too expensive).”

Feb 19, 2008 by Joe from Cave City, KY
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[9]

• Good location, near many good restaurants, convenient to convention center.
• They "nickel and dime you"! Newspaper not complimentary, Wi-Fi not complimentary, no shuttle to convention center, careless desk clerks!

“Overall, I'd give it a "7.5" rating. As noted, many standard complementeries such as newspapers. Wi-Fi, etc. are the usual at most hotels of this type. Not so here! Desk clerks not very helpful and somewhat arogant. Rooms were great, very comfortable, but there's more to a Hotel than conditon of the rooms!”

Feb 13, 2008 by Darren from Trenton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best I have ever stayed!
• Hotel restaurant food was average.

“Overall excellent experience! Will be back!”

Feb 7, 2008 by Leonard from Beverly Hiills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Size of the room.
• Internet and parking are extra cost.

“Nice size rooms and good location.”

Jan 7, 2008 by Charlie from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the openness of the rooms, and the comfortable bed!
• I do not like the parking, I thought the fee was very high and parking was dangerously close to other cars.

“I thought it was a very nice place to stay besides the parking fee and the parking spaces being to close, that at this point cant be changed but the fee's could, I would stay here again, I do prefer it over the Hyatt but valet parking is great to have there.”

Dec 20, 2007 by Alice from Celina, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, accommodating, very co operative.
• My address was incorrect; my room was not what I had booked.

“The hotel is very good about correcting any problems with the internet registration. My address was given to the hotel incorrectly and my selection of type of room was also wrong. All of these problems were corrected almost immediately by the hotel.”

Dec 18, 2007 by Melissa from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Large suite rooms with 2 TVs and fridge/microwave/coffee maker.
• Restaurant breakfast was way overpriced, and skimpy meal, waitress was blunt.

“The hotel was about a 3 long block walk from Nationwide Arena, and the Arena district. It was in a nice area. They charge eighteen dollars a day (weekdays) for parking with in/out privileges. There isn't a pool on site. The suites are large, like 2 rooms connected by French doors. One side was with a table and chairs/loveseat/kitchenette/TV/desk. The other side 2 beds/bath/TV. Nice if you are traveling with kids. We found used food in the fridge, but the room overall was clean.”

Dec 13, 2007 by Nick from Lima, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy access to everything we needed.
• Nothing.

“Highly recommend this hotel.”

Dec 13, 2007 by Juliana from Charleston, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are very spacious.
• Free parking for guests would be nice.

“Everything about this hotel is exceptional the large, quiet suites, the convenient location in Downtown Columbus, the friendly and helpful staff, etc. Although the hotel doesn't have a swimming pool or fitness room on the premises, the free pass to the nearby lifestyle fitness center is a great substitute. I have stayed in this hotel several times over the years (by myself on business, and also with my family) and it's always been an enjoyable experience.”

Dec 3, 2007 by Chris from Westfield, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice upscale hotel.
• Parking cost $18 per day.

“Nice hotel.”

Nov 15, 2007 by Loree from Indiana, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The suite provided was beautiful, clean and spacious.
• The hotel staffs seemed unorganized at both check in and check out.

“The location was in downtown Columbus. We had Asuite which overlooked downtown and was very beautiful. The suite was spacious, clean and quite attractive with furnishings. For the price, we could have never stayed anywhere else and had the accommodations we had here.”

Nov 2, 2007 by Jill from Marietta, OH
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• The size of the suite.
• The attitude of the staff.

“I would recommend this hotel for business travelers. They are better suited to serve them.”

Oct 18, 2007 by Richard from Chicago, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• Room size.
• See 15.

“Hotel was a nice sized room, however there was half eaten pizza on the couch in our room, the trash cans were not cleaned, maybe emptied but not cleaned. Staff sent someone to pick up pizza off of couch. No apology from management, only follow-up was from a member of cleaning staff. No offer to change rooms, if it wasn't for the no credit/refund we would have left. Not sure that I will book a hotel this way again, I booked 4 reservations through on this trip alone, and probably the last.”

Sep 25, 2007 by Rich from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The spaciousness.
• The room's view.

“If you need to stay in downtown Columbus, a suite at Doubletree gives you room to work or relax.”

Sep 22, 2007 by Patrick from Mt. Pleasatn, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was very roomy and very appealing décor.
• It Is located above the parking garage, I never cared for that.

“Overall, I was very Impressed by this hotel. The room was perfect. In good shape. I was thoroughly Impressed!”

Sep 12, 2007 by Charles from Nelsonville, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[7]

• Extremely comfortable bed; largest hotel room that I ever had.
• No pool - a fine hotel such as this should have a pool.

“This is definitely geared towards business travelers; especially attorneys (the Supreme Court is across the street). Families would do OK here, as these are suite rooms with sofa beds. Very comfortable beds and elegant decor.”

Sep 12, 2007 by Terry from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent in every aspect plus an extremely friendly staff.
• The bathroom faucet needed a bit of repair which I reported.

“Excellent in every aspect plus an extremely friendly staff.”

Sep 6, 2007 by Sam from Massillon, OH
Overall Rating: 7
Cleanliness:[8] • Location:[6]

• Spacious double rooms, room darkening blinds.
• Parking prices were excessive, no recreation facilities on site.

“The beds, bedding were great, the rooms were conducive to relaxing. Appliances were clean and user friendly. Without pools, fitness center on site, no recreation was available so the family atmosphere does not exist. Elevators were not as convenient as you must use two separate systems when coming into the building and going to your room. Overall, the stay was good.”

Sep 6, 2007 by Justin from Hutnington, WV
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[10]

• Staff and location.
• Mildew stained tiles, room had a funky smell, thin walls.

“Great location! Nice staff. Parking was $15 for an overnight stay with no, which seems expensive. Walls seemed to be thin, because my wife and I could hear people talking all night. The bathroom tile grout was mildewed! Gross! Our toilet barely flushed. Rooms really need updated.”

Sep 6, 2007 by Justin from Huntington, WV
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Warm cookies at check in. Nice touch.
• The bathrooms were outdated, moldy tile grout, expensive parking.

“The hotel is very easy to locate on main road downtown. Warm cookies are a nice touch at check in. Lobby builds great expectations for the room, but room was out dated. There was mold in the tile grout and the toilet didn't work. We heard folks under us screaming through the night which may have been unseen circumstances.”

Sep 6, 2007 by Leisa from Mount Vernon, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[5]

• Love the beds.
• Room service was too slow, over an hour. Too far to walk to Nationwide arena.

“Room was nice, beds were comfortable, and desk clerk was ok. Too far to walk to nationwide arena. $18 to park in their garage.”

Sep 5, 2007 by Randi from Lorain, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The rooms were great and the bed was extremely comfortable.
• I wish they had a pool onsite!

“Everything was great. The hotel was beautiful, the room was huge. But we just wished they had a pool onsite. The breakfast buffet was a bit pricey, also. But it was good.”

Sep 2, 2007 by Kathy from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• At checkout the desk clerk gave us each 2 warm cookies for the road.
• Nothing.

“Great hotel, great service, most comfortable bed I have ever slept i.e. want one for my home! I highly recommend this hotel for anyone going to Columbus, oh.”

Aug 31, 2007 by James from Fredericksburg, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Room was a suite with plenty of room.
• Maid left a ball of hair on the floor in the bathroom, which made you second guess the cleanliness.

“The staff was friendly and helpful; the rooms are large and comfortable. Overall a good experience.”

Aug 29, 2007 by Tim from Cincinnati, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very Large comfortable suite.
• Nothing to mention.

“Very happy.”

Aug 27, 2007 by Dorothy from Washington Dc, DC
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[10]

• The conscientious staff members.
• Cleaning staff spoke no English, which created confusion.

“Given the prime location, I would have expected a more luxurious first impression at street level, as well as lobby level. In contrast, first impression was continuously one of a vacant hotel with little activity. The restaurant and bar areas were very ordinary, and the food was sub-standard for hotels. The staff was the overriding compensation for what the hotel lacked. Otherwise, very friendly and very accommodating.”

Aug 20, 2007 by Jack from Carolina Beach, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Suites are large and well furnished.
• Elevators failed often, either not in service or not leveling.

“Parking is $18 per day - $6 more than anywhere else around. Internet access is $9.95 per day - it should be free! And, it did not work.”

Aug 15, 2007 by Christine from Akron, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• The clean and welcoming atmosphere was great.
• The response time for assistance from desk. Ended up going down to lobby.

“It was a beautiful room and very clean. Beds were very comfortable. Would have been nice to have a ramp to unload from parking deck. It was difficult to move the carrier/cart. No assistance was offered just advised where cart were. Overall, I still liked the hotel. I did not get any bonus bucks as promised.”

Aug 15, 2007 by Mi from Ashtabula, OH
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[5]

• Rooms big.
• Complained about loud partying all night to the front desk & didn't even get a sorry.

“Wouldn't recommend it as a family place- great for travelers who want to be loud, obnoxious, drunk and rude.”

Aug 15, 2007 by Donald from South Holland, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Spacious rooms.
• Bad odor in lobby.

“Friendly employees, spacious rooms, good service, vouchers for transportation. A good experience.”

Aug 12, 2007 by Larry from Macomb, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• They are really friendly.
• Parking fee is a little expensive.

“What a hotel! The staff at the hotel are really professional and friendly.”

Aug 1, 2007 by Sue from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Quick service when needed.
• Check in-no bellhops available because a sport team was checking in.

“Nice place, we've stayed before and enjoy the area.”

Jul 29, 2007 by Kristina from Terre Haute, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• The suites were nice.
• There were some hairs on my pillow.

“This hotel is mostly aimed towards business travelers. It was very comfortable and convenient to downtown Columbus. The front desk workers were very accommodating to our needs.”

Jul 27, 2007 by Steve from Marthasville, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Spacious suites.
• They charge for Wi-Fi ($10/day), parking ($18/day) and 3/4 of the rooms look out on the wall of another building. Nothing very special about this place.

“This property is highly over-rated and nickels and dimes you like a 1-star hotel. They should be cut loose from the Hilton chain. They bring dishonor on a fine name.”

Jul 26, 2007 by Patty from Glen Dale, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Room had lots of room, kitchenette and pleasant.
• Parking was not too bad but had to pay.

“Good staff- helpful- went the extra mile. Enjoyed our stay.”

Jul 24, 2007 by Patryk P. from Macomb, MI
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[8]

• Good location on a edge of Downtown, huge rooms, and nice decor.
• Wish the bathroom would be cleaner and better maintained.

“This is a very nice hotel, conveniently located on the edge of Downtown, within a short walking distance to restaurants, bars, theatre and shopping. They definitely have a wonderful and very pleasant staff. Since this is a suite hotel, all rooms are oversized and nicely decorated with all the amenities you would expect. There's no valet parking, but the self parking is in the same building with easy access to elevators, and most importantly priced a lot lower than other nearby hotels. The only bad thing about my stay was that the bathroom was definitely not cleaned to my standards. A growing mildew all over the shower curtain and tiles around bathroom looks very bad, and when I checked in there was only one bath size towel prepared (?), with few tiny hand towels.”

Jul 16, 2007 by Ss from Lexington, KY
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• Nothing it's overpriced!

“Poor service. Hidden costs. Parking is $15.00 for everyone else guest pay 18.00 for the same 24 hour usage. Room service is slow often coming in the late afternoon. A candy bar is $2.50 for a small size bar. Bathrooms are dirty when I arrived. Doubletree is not on my list for the future.”

Jul 16, 2007 by James from Troy, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Large room sizes. Very clean. Convenient to convention center.
• Parking is expensive; $18/day.

“Very nice place. Clean, convenient, and nice views.”

Jul 7, 2007 by Kristi from Marion, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Pillow on bed said sweet dreams.
• Far walk from night life.

“Excellent service, courteous, lean and prompt.”

Jun 30, 2007 by Anthony from Los Angeles, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Front office was quite helpful and professional.
• Cleaning crew was horrible, bed sheets were dirty, no spare toilet paper in bathroom.

“I would recommend it for convenient location in downtown Columbus and approximate to freeways etc. The food was good, and so was room service. The maid service has to raise their professionalism quite a bit.”

Jun 22, 2007 by Terri from Madison, MS
Overall Rating: 6
Cleanliness:[5] • Staff:[3] • Location:[8]

• Very convenient to the concert venue that we were going to.
• Incompetent staff.

“When we got to the hotel at 2:30 pm, We were given keys to a room that was already occupied.”

Jun 18, 2007 by Tamara from Cincinnati, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[6]

• The doubletree cookie.
• The linens were stained and ill-used.

“The service staff appeared ill-prepared, the lobby has a weird configuration, and I never saw a bellman. The room was pretty nice, but the linens were stained and I had to ask for them to be changed. It was centrally located, but I did not have a fun experience.”

Jun 12, 2007 by Keith L. from South Bend, IN
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[8]

• The location of the hotel was good and next to the river, the cookies are also good, and the night clerk Patricia was excellent.
• I did not like the room's location, poor view, and the hotel does not have a whirlpool or gym onsite, wireless is a paid service, smell mildew also.

“This hotel has spacious rooms and excellent hotel personnel. This hotel lacks in amenities for business travelers. Though it had a business center the key to access flash drives on the computer was locked at night and the night clerk did not have a key. This hotel has great potential but some attention to details in decor and repair maintenance is needed in corridors.”

Jun 7, 2007 by J.R. from Charlotte, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Bellman met us at curbside to provide directions to parking and checking.
• No storage in bar sink area.

“Located across from the Ohio supreme court building, the room provided a pleasant view of the riverfront. It is an easy walk to most downtown office buildings and the arena district. A slightly longer walk takes you to the short north area, with many dining options. Overall, a nice place to stay.”

Jun 7, 2007 by Bridget from Glen Arm, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Complimentary cucumber/lemon or orange scented water: addictive.
• The exercise facilities were great, but not at the hotel (3 blocks); two different sets of elevators from street then to room.

“Aside from the minor inconvenience of a walk to the exercise facility (it is exercise, after all) and transferring from one set of elevators to another to get to your room, our stay exceeded expectations. We got an enormous suite for the price of a 1.5 to 2-star hotel. They really wowed us with service, accommodations, and quality. We traveled with our three kids, aged 8-11, and there was a nice mix of business and family travelers. Very quiet, restful. It was great! We were amazed!”

Jun 7, 2007 by Traveler from Troy, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Lots of room. Nicely decorated.
• There were no towels, missing down comforter on one bed, the refrigerator was leaking in one of our rooms, smell of smoke in nonsmoking room.

“The hotel is very nice, spacious and nicely decorated. Large bathrooms with all the amenities necessary for the traveler. The kitchenette is a great addition especially for business travelers. The pillows and comforters are down, which is unheard of in 3 star hotels (a nice surprise). Except for a few minor problems, we had a good overall stay.”

May 25, 2007 by Wirawan from Columbus, OH
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[4]

• Room big, family room.
• Dirty, furniture spoil.

“Make it cleaner carpet & bath room, change furniture, bed sheet should be cleaner.”