User Reviews for Sheraton Suites Columbus

Research User Reviews for Sheraton Suites Columbus (21-40 of 517)

• Add Your Own Review »

Jun 21, 2009 by Jennifer from Huntersville,NC
Overall Rating: 10

• Loved the spaciousness provided.

“Very nice, spacious, loved the separate seating area and the two televisions. Bed was very comfortable. Pool area was nice and the hot tub was soothing and relaxing.”

Jun 15, 2009 by Mary Ellen from Spencerport,NY
Overall Rating: 10

“We were very pleased with this hotel. The room was beautiful and the staff was very helpful and friendly.”

Jun 13, 2009 by Peter from Williamsville,NY
Overall Rating: 10

• Nice and comfortable rooms.
• Can not think of anything.

“The hotel has very nice rooms and is a perfect business hotel.”

Jun 1, 2009 by Ron from Chicago,IL
Overall Rating: 9

• Great upscale hotel.
• Nothing.

“Great rooms, great amenities, great location for its proximity to top restaurants and I-270.”

May 26, 2009 by Rob from Avon,OH
Overall Rating: 9

• Nice updated and clean rooms.

“Very nice, clean rooms and a
great hotel.”

May 19, 2009 by Juanita from Granville,OH
Overall Rating: 5

• Room layout, and comfortable bed.
• Air conditioning was broken in our room!

“We ask for a cab when we checked in, and they did not get it. We were late for the event we were attending. The AC in our room was broken. They told us to crack a window! There were three different prices for breakfast. I am willing to pay for the convenience of room service, but $35.00 for two omelette's without gratuity seemed a bit excessive. The elevators and hallways were not clean at all! We were very disappointed with this hotel.”

May 7, 2009 by Sean from Mendon,NY
Overall Rating: 10

• Friendly staff, nice sized rooms.

“Great hotel - loved it - nice rooms, spacious and clean.”

May 6, 2009 by Ruth from Owosso,MI
Overall Rating: 10

• Quality/clean/very good floor plan/courteous staff.
• Cannot think of a thing as far as dislikes.

“Met or exceeded all expectations.”

May 5, 2009 by Tom from Marion,OH
Overall Rating: 10

• Clean and nice amenities.

“I would recommend this hotel to anyone. Our experience was great!”

Apr 30, 2009 by Greg from Seymour,TN
Overall Rating: 8

• Nice clean, roomy suite!
• Internet was down.

“This is a great choice for business travelers. Comfortable in every way. Not too far from being centrally located to make the choice inexpedient.”

Apr 26, 2009 by Brigid from Sylvaia,OH
Overall Rating: 8

• Comfortable bed.
• Coffee not available in lobby.

“Literally we just slept. Checked in late and left early. Overall good experience. We already booked this hotel for our next trip.”

Apr 24, 2009 by Charlotte from Cleveland,OH
Overall Rating: 10

• Accessible to I-270, quality restaurants close by, exceptionally clean.

“My experience with Sheraton Hotels have been very positive. Sheraton is usually my preference when traveling.”

Apr 22, 2009 by Randy from Orillia,Canada
Overall Rating: 10

• The standard amenities that came with this room were superb, Also a great living room area where I was able to conduct a couple of casual meetings.

“I truly enjoyed my stay and wished my visit had been longer! The price I received through
was simply unbelievable. The beds were so comfortable my wife and I felt spoiled.”

Apr 21, 2009 by Roman from Sterli Ng Heights,MI
Overall Rating: 8

• Very accommodating. Listened to concerns regarding room and compensation was appropriate.
• Carpet is old.

“Good value. The room we stayed in was a king suite. It had French doors to close off sofa area and had two large flat screen TV's in the room. Nice to have a refrigerator and microwave in the room. Bedding was nice.”

Apr 21, 2009 by Walter from Indiana,PA
Overall Rating: 9

• Suite design.
• Hallways were too narrow.

“Great value for the money.”

Apr 20, 2009 by Steve from Canfield,OH
Overall Rating: 10

• Large, comfortable, and
  clean rooms.

“Very first class multi-story hotel, close to highway, restaurants and entertainment options.”

Apr 19, 2009 by Tom from Chagrin Falls,OH
Overall Rating: 6

• Separate seating area with
  TV and couch.
• Internet access not free.

“High rise hotel with nice amenities. I asked the clerk who was on the phone while she was working with me for a room with two beds. She must have mis-understood, because I got a room with just one bed. The internet was not free. Even the inexpensive hotels now have free internet.”

Apr 16, 2009 by Kevin from Peoria,IL
Overall Rating: 9

• Beautiful room.
• Thermostat broken in first room; moved to another.

“One of the most beautiful rooms I have ever been in. Very nice staff.”

Apr 12, 2009 by Kim Humphries from Norman,IN
Overall Rating: 10

• The counter/front desk, he is a great asset to the hotel.
• Wireless internet, I hate wireless internet because it rarely works well in hotels. Great service!

“I loved the Starbucks coffee! And the suite that we got.”

Apr 10, 2009 by Sandy from Wadsworth,OH
Overall Rating: 4

• Safe location. Clean.
• Only king plus small pull-out sofa available. Small room. In room wireless charge.

“The room would be very nice for a single business traveler, except that the in-room wireless is not free. For two adults with two teenagers. The room was rather small for 4 people.”

Apr 9, 2009 by Mardi from Geneva,FL
Overall Rating: 10

• Wonderful helpful staff, beautiful room, superb!

“Beautiful hotel, extremely helpful staff, great location, I would recommend this hotel to anyone!! I'll be staying there again, without a doubt.”

Apr 4, 2009 by Pebbles from Louisville,KY
Overall Rating: 7

• Floor was very quite and relaxing.
• Phone in room didn't work; outside had trash in the entry; hallway floor not vacuumed while staying there.

“Blanket on bed was visibly soiled and I had to request another one. Front desk people never really smiled unless you were checking in or checking out. As a consumer, this is important to me. Hallway on my floor not vacuumed the entire time of my stay. Upon my arrival, wind had caused a trash can to turn over. I brought it to the staff's attention, but it wasn't taken care of until late the next day. Phone in room never worked. We had to physically go downstairs (from the 9th floor) each time to talk to the staff about anything.”

Mar 29, 2009 by Carolyn from Swanton,OH
Overall Rating: 5

• The room was beautiful, clean and quiet!
• They charged extra for everything from extra towels, room to room calls and even WiFi!

“You better have a big wallet to stay at this hotel! They charged us $.99 per call to call room to room. They charged $9.95 per room for WiFi. They even charged us for extra towels and there were no towels at the freezing cold pool! My boyfriend and his son had their own room and we were put over 40 rooms apart (on the same floor though). My room was awesome, but there was no plug for the tub and I hate showers! We called for towels and it took over 3 hours (and 4 calls to the front desk) for them to deliver them to our room. Do they treat all their guest this badly, or was it just us?”

Mar 26, 2009 by Brian from Lorain,OH
Overall Rating: 10

• Clean.

“Great location, very clean and comfortable, Will be back.”

Mar 26, 2009 by John from Columbus,OH
Overall Rating: 10

• The hotel staff we spoke with were very friendly. Decor was nice.

“We are from Columbus and went for our anniversary. It is a lovely hotel, staff friendly, decor very nice, Starbucks coffee in the room. We stayed in a suite and we would love to stay there again. They have a free computer area in the lobby with computers available to check e-mail or look up info.”

Mar 24, 2009 by Carl from Moundsville,WV
Overall Rating: 10

• Very nice to see a good place to stay.
• Big trucks taking up 4 and 5 spaces in parking lot they should have a place to park.

“Very nice!”

Mar 22, 2009 by Chris from Crestwood,KY
Overall Rating: 8

• Spacious, seperate living room, LCD TV's, Good HVAC.
• Had to pay to Internet Usage.

“A nice hotel on the Northwest Side of Columbus. Spacious room with separate Living Room and dual LCD TV's. Internet Service was $10 / day. An ok place for business travelers.”

Mar 14, 2009 by Greg from Lucasville,OH
Overall Rating: 10

“This was a return trip to this hotel. We enjoyed it so much the first time we came back and enjoyed it just as much this time. It is located in a central location to the places my wife and I like to go.”

Mar 12, 2009 by Robert from Waterford,MI
Overall Rating: 8

• The room was a very nice suite.
• Maid forgot to leave wash cloths and glasses.

“The hotel is very nice but on this occcasion very busy. We had handicapped suite which was fine, It was nice to have couch to sit on and watch TV.”

Mar 11, 2009 by Tom from Rocky River,OH
Overall Rating: 4

• Attractive room.
• Room was not cleaned overnight, no towels, bed not made. Staff did not seem to care.

“Not satisfied with staff trying to resolve problem.”

Mar 9, 2009 by Barbara from Bellaire,OH
Overall Rating: 8

• The location worked well for us.
• Small rooms.

“There were dirty areas on the couch and desk chair that seemed to have been there for a while. The front desk clerks were very professional and I really liked it. I would stay here again.”

Mar 5, 2009 by Cheryl from Cuyahoga Falls,OH
Overall Rating: 10

• The bed was extremely comfortable. Room was very nice. Staff also very nice.
• No exhaust fan in the bathroom.

“We had a couple problems in our room, but the staff quickly moved us to another room. The pool area was clean and decorated nicely. Water temperature could have been a bit warmer, but overall pleasant.”

Mar 4, 2009 by Terri from Rootstown,OH
Overall Rating: 8

• The separate bedroom.
• That I had to pay for internet service in the room.

“The hotel is very nice and located near restaurants and entertainment.”

Feb 20, 2009 by Debbie from Chas,WV
Overall Rating: 10

• The room was clean, comfy and private.
• Liked everything.

“Rooms are nice and comfy. Staff is very friendly and helpful - location is central to get to all shopping, etc. Internet area is well lite and lots of computer access.”

Feb 18, 2009 by Jim from Sidney,OH
Overall Rating: 10

• Clean facility & rooms. Comfortable bedding.

“I have stayed at this facility many time and welcome addional visits including two nights next month. Great location and facilities.”

Feb 11, 2009 by Jenny from Cincinnati,OH
Overall Rating: 10

• The customer service was great!

“I was thoroughly impressed with the hotel staff, the room, and the price. It exceeded all my expectations!”

Feb 4, 2009 by Dee from Huntington,WV
Overall Rating: 10

• The rooms were updated and in very good condition, nice decor.

“My husband and I took our kids for the weekend and loved the hotel. We already booked the weekend for Valentines Day alone! Highly recommended for family or romantic getaway.”

Dec 27, 2008 by TINA from Columbus,OH
Overall Rating: 10

• the king suite was perfect.
• Loved everything.

“This hotel was absolutely perfect for a quick getaway within my hometown for my spouse and I. The king suite was more than we expected, we didnt even request one. Very up to date with two flat screens, king size bed, refrigerator, microwave and plenty of room in living room area and bedroom.”

Dec 22, 2008 by Jeff from Cincinnati,OH
Overall Rating: 9

• Convenient location.
• Vacuum under the beds please.

“Great location, great amenities, close to shopping and dining options, friendly and helpful staff.”

Dec 16, 2008 by D. from Hillsboro,OH
Overall Rating: 10

• Well appointed room, attentive staff.
• Inconvenient to columbus fairgrounds area.

“Great facility. We enjoyed our stay. Wish we were there longer. We'll stay again. Comfy beds, 2 TVs, the only way to make it better would be to have a fireplace in the room.”

Dec 11, 2008 by Loraye from WV from Winfield,WV
Overall Rating: 10

• The staff was awesome in every single aspect!

“Outstanding! Became sick on last day, had to extend and was offered a reasonable rate and treated very well. They offered me soup, hot tea, etc and even a ride to the Urgent Care. Will never stay anywhere else when I return to Columbus, Ohio area.”

Dec 5, 2008 by Brandon from Bloomington,MN
Overall Rating: 4

• Clean and modern rooms.
• Saftey - Triler got broken into in the parking lot.

“The hotel was fairly nice overall but they should install some cameras in their parking lot.”

Dec 3, 2008 by Cindy from Mentor,OH
Overall Rating: 9

• We loved everything.

“It was a awesome hotel! Rooms were great! Hotel was fabulous!”

Dec 2, 2008 by Wayne from Wildwood,MO
Overall Rating: 10

• Large room, quiet, comfortable furniture and clean.
• Not real easy to find without a GPS.

“We were very pleased with this hotel! Initially my wife did not want to make this trip (it was a guy thing), but after a great night's rest in this hotel, she told our daughters that she'd had a great weekend!”

Dec 1, 2008 by Sandi from Eastlake,OH
Overall Rating: 9

• Suite was very comfortable.
• Not much selection from hotel restaurant menu.

“Very nice, pool was warm and clean. Room met our needs liked the plasma TV and french doors.”

Nov 27, 2008 by Jeff from Bruce Township,MI
Overall Rating: 10

• The bed was the most comfortable ever.
• The pop machines were not dispensing the correct product.

“Superb accommodations, comfortable, helpful staff and great for a trip to Columbus, Ohio.”

Nov 12, 2008 by Teressa from Richmond,IN
Overall Rating: 10

• Room and entire hotel very nice, clean and quiet.
• Working on the workout room and had to go to the third floor to exercise.

“Had a very pleasant stay and would recommend this hotel to anyone. Very nice, clean and quiet. Also, liked that it was near several restaurants, a movie theater and the Polaris Shopping Mall.”

Oct 31, 2008 by lisa
Overall Rating: 10

• The customer service at this hotel was excellent..
• I would suggest a better cleaning factor in the room the smell was not the best But overall very clean.

“I had the best experience with this hotel. I would go many more times. The customer service was unbelievable not only the front desk but the people that handle the phones and room service. You can not have a friendlier staff then at Sheraton Suites I give them a 5 star. Thumbs up to this wonderful hotel!”

Oct 24, 2008 by Helen
Overall Rating: 10

• The rooms were comfortable and the TVs was terrific.
• There is nothing I didn't like.

“The accommodations at this hotel far exceeded my expectations. The beds were extremely comfortable, the rooms large, and the plasma TVs were great.”

Oct 17, 2008 by Evonne
Overall Rating: 10

“I can't believe how nice the hotel was! We got to stay on the 9th floor (club level). The staff was very friendly and helpful. I would highly recommend this hotel!
”