User Reviews for Sheraton Suites Columbus

Research User Reviews for Sheraton Suites Columbus (1-20 of 515)

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Oct 28, 2009 by Mike from Freeland,MD
Overall Rating: 9

• The room was clean with a refridgerator and microwave, which I liked.

“Overall I had a nice stay. The room was clean and I prefer suites.”

Oct 1, 2009 by Lauren from Mogadore,OH
Overall Rating: 9

• We were given a suite and it was perfect for our weekend getaway.
• The breakfast buffet was very pricey for the quality and service.

“The rooms were very clean. Somehow we ended up with a suite, which was very unexpected for the small bid that was accepted. The staff was very friendly and we had a great night away.”

Oct 1, 2009 by Mike from Lansing,MI
Overall Rating: 9

• Exceeded my expectations.
• Nothing to report.

“I was impressed with these accommodations. First off I was greeted by a very friendly desk staff who were very helpful with directions to restaurants and attractions in the area. I stayed in a suite. There were 2 flat screen TVs, (1 in the bedroom and 1 in front of the pull-out couch), a small fridge, and a nice couch and desk area. The king size bed was very comfortable and the down pillows were a plus. Overall, a great experience!”

Sep 30, 2009 by Kyle from Granger,IN
Overall Rating: 10

• I loved the deluxe rooms, they were very spacous.
• The pool area could hav been better.

“This hotel was spacious and very family friendly. It was definitely a 4 star experience. The decor of the hotel was very inviting. The dining was above average. The employees were nice and very helpful. There was a movie theater across from the hotel.”

Sep 24, 2009 by Dan from Defiance,OH
Overall Rating: 9

• Liked having separate living/bed room areas.
• Outside of building could use a paint job.

“Had slight problem on check-in, someone with my same last name (but totally unrelated to me) got there before I did and staff used my reservation on them. However front desk deeply apologized and was able to take care of the problem promptly.”

Sep 21, 2009 by Kevin from Lima,OH
Overall Rating: 8

• Really can't think of anything.

“Clean,comfortable and helpful.”

Sep 9, 2009 by Randy from Akron,OH
Overall Rating: 10

• Great access to Columbus. Location and staff is great to work with.

“This is a good hotel for business travelers that want comfort, a good work area and a small meeting area in the same package.”

Aug 24, 2009 by Clem from Youngwood,PA
Overall Rating: 10

• Very clean and nice location.
• No complaints.

“I would recommend this to others and found it to be family friendly.”

Aug 20, 2009 by Stephanie from Webster,NY
Overall Rating: 10

• The room was gorgeous and the staff was outstanding!
• The lack of parking.

“This is a beautiful hotel with many amenities. It is close to the major highway and many restaurants. I had the breakfast buffet and the food was wonderful, but the waiter was the right amount of attentiveness without being overbearing. He went out of the way to make sure I had everything I needed. I truly enjoyed my stay!”

Aug 3, 2009 by Bob from Towson,MD
Overall Rating: 10

• Excellent value for $; exceptionally friendly staff.
• I
  was unable to extend stay due to weekend wedding booked.

“Excellent!”

Jul 15, 2009 by Charlie from Livonia,MI
Overall Rating: 10

• No continental breakfast available.

“Good location and excellent room.”

Jul 8, 2009 by Robin from Kent,OH
Overall Rating: 9

• Room was very nice.
• Too many children for pool area/grill did not work.

“Rooms recently redone very nice service was great loved the key access to certain floors! Baseball playoffs going on many children made the pool and jacuzzi uncomfortable for adults to us.”

Jul 1, 2009 by Lori from Johnstown,OH
Overall Rating: 7

• We liked that there were two seperate rooms with two televisions, great for the parents and kids.
• The bed was not very comfortable and the sheet were not fitted so the were coming off of the bed. The tourist book in the room was way out of date.

“We really enjoyed our stay at th hotel. The bed was not very comfortable, but we loved that there was an indoor and outdoor pool with a hot tub the kids used them all! Overall it is a very nice place to stay.”

Jun 30, 2009 by Brian from Elkview,WV
Overall Rating: 9

• The staff was very polite and helpful. Everything was perfect.

“The price was fantastic for the quality of hotel. Hotel employees were extremely polite, and very helpful. We did not eat at the hotel restaurant, or go to the hotel bar so I can't speak for that, but the hotel rooms were great. A living room and a bedroom, both with flat-screen TVs. Large comfy bed, with comfy pillows (which are hard to find in hotels). The room was clean. The Air Conditioning worked well. Great hotel.”

Jun 27, 2009 by James from Beachwood,OH
Overall Rating: 10

• Great rooms great location.
• Breakfast buffet was very expensive at $13.00 per person.

“All suites great location nears restaurants highway very nice pool and hot tub very clean.”

Jun 26, 2009 by Lisa from Murfreesboro,TN
Overall Rating: 10

• Great location and great room.
• Not enough gym equipment in fitness room.

“Great location and close to nice dining and theater.”

Jun 24, 2009 by Bob from Huntington Woods,MI
Overall Rating: 8

• King-sized bed, 2-room suite, 2 TVs & refrigerator.
• No continental breakfast or even coffee in the lobby.

“I've stayed at the Sheraton Suites Columbus several times over the past 6 years, & have always found it a bargain for the quality of the hotel. This trip, however, there was mold in 2 areas of my tub/shower where the caulking connects the tub & shower wall. I reported this to the desk clerk, who apologized & wrote a note for housekeeping immediately. There was also some trash in the parking lot & near the trash can as you drove into the check-in area. This facility has always been kept immaculate, & I will stay here again, but I will be looking for signs of poor maintainence next time.”

Jun 22, 2009 by Jackie from Huron,OH
Overall Rating: 10

• Convenience of business center and pool were great.

“Very nice hotel. The room was big and the bed was superb. It was a safe location and a good one to get back onto the highway.
Nice, very nice.”

Jun 21, 2009 by Jennifer from Huntersville,NC
Overall Rating: 10

• Loved the spaciousness provided.

“Very nice, spacious, loved the separate seating area and the two televisions. Bed was very comfortable. Pool area was nice and the hot tub was soothing and relaxing.”

Jun 15, 2009 by Mary Ellen from Spencerport,NY
Overall Rating: 10

“We were very pleased with this hotel. The room was beautiful and the staff was very helpful and friendly.”

Jun 13, 2009 by Peter from Williamsville,NY
Overall Rating: 10

• Nice and comfortable rooms.
• Can not think of anything.

“The hotel has very nice rooms and is a perfect business hotel.”

Jun 1, 2009 by Ron from Chicago,IL
Overall Rating: 9

• Great upscale hotel.
• Nothing.

“Great rooms, great amenities, great location for its proximity to top restaurants and I-270.”

May 26, 2009 by Rob from Avon,OH
Overall Rating: 9

• Nice updated and clean rooms.

“Very nice, clean rooms and a
great hotel.”

May 19, 2009 by Juanita from Granville,OH
Overall Rating: 5

• Room layout, and comfortable bed.
• Air conditioning was broken in our room!

“We ask for a cab when we checked in, and they did not get it. We were late for the event we were attending. The AC in our room was broken. They told us to crack a window! There were three different prices for breakfast. I am willing to pay for the convenience of room service, but $35.00 for two omelette's without gratuity seemed a bit excessive. The elevators and hallways were not clean at all! We were very disappointed with this hotel.”

May 7, 2009 by Sean from Mendon,NY
Overall Rating: 10

• Friendly staff, nice sized rooms.

“Great hotel - loved it - nice rooms, spacious and clean.”

May 6, 2009 by Ruth from Owosso,MI
Overall Rating: 10

• Quality/clean/very good floor plan/courteous staff.
• Cannot think of a thing as far as dislikes.

“Met or exceeded all expectations.”

May 5, 2009 by Tom from Marion,OH
Overall Rating: 10

• Clean and nice amenities.

“I would recommend this hotel to anyone. Our experience was great!”

Apr 30, 2009 by Greg from Seymour,TN
Overall Rating: 8

• Nice clean, roomy suite!
• Internet was down.

“This is a great choice for business travelers. Comfortable in every way. Not too far from being centrally located to make the choice inexpedient.”

Apr 26, 2009 by Brigid from Sylvaia,OH
Overall Rating: 8

• Comfortable bed.
• Coffee not available in lobby.

“Literally we just slept. Checked in late and left early. Overall good experience. We already booked this hotel for our next trip.”

Apr 24, 2009 by Charlotte from Cleveland,OH
Overall Rating: 10

• Accessible to I-270, quality restaurants close by, exceptionally clean.

“My experience with Sheraton Hotels have been very positive. Sheraton is usually my preference when traveling.”

Apr 22, 2009 by Randy from Orillia,Canada
Overall Rating: 10

• The standard amenities that came with this room were superb, Also a great living room area where I was able to conduct a couple of casual meetings.

“I truly enjoyed my stay and wished my visit had been longer! The price I received through
was simply unbelievable. The beds were so comfortable my wife and I felt spoiled.”

Apr 21, 2009 by Roman from Sterli Ng Heights,MI
Overall Rating: 8

• Very accommodating. Listened to concerns regarding room and compensation was appropriate.
• Carpet is old.

“Good value. The room we stayed in was a king suite. It had French doors to close off sofa area and had two large flat screen TV's in the room. Nice to have a refrigerator and microwave in the room. Bedding was nice.”

Apr 21, 2009 by Walter from Indiana,PA
Overall Rating: 9

• Suite design.
• Hallways were too narrow.

“Great value for the money.”

Apr 20, 2009 by Steve from Canfield,OH
Overall Rating: 10

• Large, comfortable, and
  clean rooms.

“Very first class multi-story hotel, close to highway, restaurants and entertainment options.”

Apr 19, 2009 by Tom from Chagrin Falls,OH
Overall Rating: 6

• Separate seating area with
  TV and couch.
• Internet access not free.

“High rise hotel with nice amenities. I asked the clerk who was on the phone while she was working with me for a room with two beds. She must have mis-understood, because I got a room with just one bed. The internet was not free. Even the inexpensive hotels now have free internet.”

Apr 16, 2009 by Kevin from Peoria,IL
Overall Rating: 9

• Beautiful room.
• Thermostat broken in first room; moved to another.

“One of the most beautiful rooms I have ever been in. Very nice staff.”

Apr 12, 2009 by Kim Humphries from Norman,IN
Overall Rating: 10

• The counter/front desk, he is a great asset to the hotel.
• Wireless internet, I hate wireless internet because it rarely works well in hotels. Great service!

“I loved the Starbucks coffee! And the suite that we got.”

Apr 10, 2009 by Sandy from Wadsworth,OH
Overall Rating: 4

• Safe location. Clean.
• Only king plus small pull-out sofa available. Small room. In room wireless charge.

“The room would be very nice for a single business traveler, except that the in-room wireless is not free. For two adults with two teenagers. The room was rather small for 4 people.”

Apr 9, 2009 by Mardi from Geneva,FL
Overall Rating: 10

• Wonderful helpful staff, beautiful room, superb!

“Beautiful hotel, extremely helpful staff, great location, I would recommend this hotel to anyone!! I'll be staying there again, without a doubt.”

Apr 4, 2009 by Pebbles from Louisville,KY
Overall Rating: 7

• Floor was very quite and relaxing.
• Phone in room didn't work; outside had trash in the entry; hallway floor not vacuumed while staying there.

“Blanket on bed was visibly soiled and I had to request another one. Front desk people never really smiled unless you were checking in or checking out. As a consumer, this is important to me. Hallway on my floor not vacuumed the entire time of my stay. Upon my arrival, wind had caused a trash can to turn over. I brought it to the staff's attention, but it wasn't taken care of until late the next day. Phone in room never worked. We had to physically go downstairs (from the 9th floor) each time to talk to the staff about anything.”

Mar 29, 2009 by Carolyn from Swanton,OH
Overall Rating: 5

• The room was beautiful, clean and quiet!
• They charged extra for everything from extra towels, room to room calls and even WiFi!

“You better have a big wallet to stay at this hotel! They charged us $.99 per call to call room to room. They charged $9.95 per room for WiFi. They even charged us for extra towels and there were no towels at the freezing cold pool! My boyfriend and his son had their own room and we were put over 40 rooms apart (on the same floor though). My room was awesome, but there was no plug for the tub and I hate showers! We called for towels and it took over 3 hours (and 4 calls to the front desk) for them to deliver them to our room. Do they treat all their guest this badly, or was it just us?”

Mar 26, 2009 by Brian from Lorain,OH
Overall Rating: 10

• Clean.

“Great location, very clean and comfortable, Will be back.”

Mar 26, 2009 by John from Columbus,OH
Overall Rating: 10

• The hotel staff we spoke with were very friendly. Decor was nice.

“We are from Columbus and went for our anniversary. It is a lovely hotel, staff friendly, decor very nice, Starbucks coffee in the room. We stayed in a suite and we would love to stay there again. They have a free computer area in the lobby with computers available to check e-mail or look up info.”

Mar 24, 2009 by Carl from Moundsville,WV
Overall Rating: 10

• Very nice to see a good place to stay.
• Big trucks taking up 4 and 5 spaces in parking lot they should have a place to park.

“Very nice!”

Mar 22, 2009 by Chris from Crestwood,KY
Overall Rating: 8

• Spacious, seperate living room, LCD TV's, Good HVAC.
• Had to pay to Internet Usage.

“A nice hotel on the Northwest Side of Columbus. Spacious room with separate Living Room and dual LCD TV's. Internet Service was $10 / day. An ok place for business travelers.”

Mar 14, 2009 by Greg from Lucasville,OH
Overall Rating: 10

“This was a return trip to this hotel. We enjoyed it so much the first time we came back and enjoyed it just as much this time. It is located in a central location to the places my wife and I like to go.”

Mar 12, 2009 by Robert from Waterford,MI
Overall Rating: 8

• The room was a very nice suite.
• Maid forgot to leave wash cloths and glasses.

“The hotel is very nice but on this occcasion very busy. We had handicapped suite which was fine, It was nice to have couch to sit on and watch TV.”

Mar 11, 2009 by Tom from Rocky River,OH
Overall Rating: 4

• Attractive room.
• Room was not cleaned overnight, no towels, bed not made. Staff did not seem to care.

“Not satisfied with staff trying to resolve problem.”

Mar 9, 2009 by Barbara from Bellaire,OH
Overall Rating: 8

• The location worked well for us.
• Small rooms.

“There were dirty areas on the couch and desk chair that seemed to have been there for a while. The front desk clerks were very professional and I really liked it. I would stay here again.”

Mar 5, 2009 by Cheryl from Cuyahoga Falls,OH
Overall Rating: 10

• The bed was extremely comfortable. Room was very nice. Staff also very nice.
• No exhaust fan in the bathroom.

“We had a couple problems in our room, but the staff quickly moved us to another room. The pool area was clean and decorated nicely. Water temperature could have been a bit warmer, but overall pleasant.”