User Reviews for Holiday Inn Detroit - Troy

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Aug 19, 2008 by Robert from Lockport, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Quiet yet close to interstate hwy.
• Hotel is undergoing remodel.

“Nice clean rooms.”

Aug 12, 2008 by Darrin from Alpena, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• I liked the outdoor pool. Nice in the summertime.
• The first (of two) night we stayed, only smoking rooms were available. They were nasty.

“The hotel is not bad, but not great either. If you have an aversion to staying in a smoking room, make sure you call ahead and request a non-smoking room with the number of beds you will need. Upon check-in, the girl at the reservation desk chomped her gum like a cow chewing on cud as she told us we would have to take a smoking room if we wanted two beds. The next day, another girl was very friendly as she assisted us in switching into non-smoking rooms.”

Aug 4, 2008 by Micheal from Troy, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Close to where I needed to be.
• A lot of construction going on.

“Typical Holiday Inn, decent rooms, fair food, friendly staff. A little hard to find the first time locating.”

Jun 16, 2008 by Mark from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Price, location and clean.
• The front door was too hard to open with luggage. They need auto doors.

“Good value.”

Jun 5, 2008 by Robin from Fredericksburg, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• It was very clean and the bed and pillows were wonderful.
• The hotel was a little tricky to find at first, however there was construction in the area that was messing us up also.

“The hotel was very clean and quiet. The bedding was great and just what we needed after a long day at work and a 4 hour drive. We would definitely stay there again.”

May 13, 2008 by Kathy from Flint, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Could open sliding door to allow fresh air into the room.
• Couldn't find the continental breakfast.

“Clean room on the small side. Staff was courteous and helpful. It was a little tricky finding the hotel. Road construction on the main road was not helpful.”

Apr 23, 2008 by Mark from Toledo, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Pleasant and adequate, clean, no surprises.
• Really miserable pillows and I never notice pillows.

“Older property that has been maintained to decent standards. Housekeeping good. Tiny lobby and public spaces. Small bathrooms. Above average desk staff in helpfulness and attitude.”

Mar 10, 2008 by Mike from Grand Haven, MI
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[1]

• Warm & dry.
• Poor quality and poor remodel.

“Room was poor quality,(bad re-model job) fuses blew continuously, Hot & Cold water were backwards, bathroom ceiling paint was peeling. Hotel was hard to get to. Overall not very nice looking, a little run down. Staff had to re-key the room several times. Not what I would expect from a 3 start Hotel.”

Mar 2, 2008 by Dora from Wheelersburg, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The bed was very comfortable and the room was very nice.
• It was hard to get to. It was hide back in a corner behind The Red Roof Inn.

“I thought the room was very nice. I was disappointed that it didn't have an indoor pool, especially since it was in cold.”

Nov 27, 2007 by Vivian from Mississauga, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff.
• Kind of old.

“Overall, good value for the money.”

Nov 8, 2007 by Jane from Windsor, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Brand new room, spotlessly clean.
• Out of the way, and a bit hard to find.

“All requests for room met with a smile, new room given, very comfortable, extra coffee pods delivered by check in staff within minutes. Room service for breakfast was fast, economical and delicious.”

Sep 4, 2007 by Deb from Rockford, MI
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Advertisement call at 8 a.m. we got in at 3:00 that morning. Ridiculous!

“The phone advertisement at 8 a.m. telling the weather for the day and anything the desk can do. Killed my recommendation. Rude! What it really says to me get up and get out of our hotel.”

Aug 30, 2007 by El from Kentwood, MI
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[4]

• Close to shops and freeways, family friendly.
• Older hotel, and was hard to find without knowledge of the area.

“Friendly staff, family friendly good for a quick stop. Had an outdoor pool and great service. This is an older hotel.”

Aug 26, 2007 by Tina from Swanton, OH
Overall Rating: 2
Cleanliness:[4] • Staff:[9] • Location:[1]

• Front desk staff.
• Location, entire facility smelled like smoke, mildew.

“Expected nice property being in Troy, MI; instead, found location in less than desirable area; entire property needs to be gutted (everything smells like old smoke and mildew (even though I had a non-smoking room).”

Jul 21, 2007 by Leslie from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was quiet.
• Was a little hard to find.

“Nice hotel for the business traveler with restaurant and bar on site. Clean and comfortable.”

Jul 12, 2007 by Amy from Lansing, MI
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[8]

• Staff very helpful. Really enjoyed outdoor pool and view of pool from room.
• Cigarette smoke (old & new) permeated hallways must go through to reach nonsmoking rooms! Also, lots of dogs staying at hotel while I was there.

“Gives the feeling of being an older hotel which was recently updated. Good for smokers, people with pets, and children likely to use the outdoor pool as well as business travelers. (Outdoor pool and view of it from rooms and friendly staff are the best features.) Located close to shopping opportunities and REI.”

Jun 19, 2007 by Peter from Mississauga, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, convenience, location.
• Dinning is just ok (quality).

“The staff were very friendly and the room overall is clean and tidy. This hotel is excellent.”

Jun 14, 2007 by Maren from Gaylord, MI
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[10]

• The location was great
• The towels and blankets were dirty.

“I will never want to stay at this location again due to the wash cloth I was about to use had make-up on it (not mine) and the blanket I was going to use for the pull out sofa for my 4 year old was dirty. When I approached the front desk about it, I was offered a free breakfast, but we already had breakfast.”

May 16, 2007 by John from Essexville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very clean, well maintained with a staff looking to be helpful.
• Breakfast on weekend was 8 and they thought the cook wasn't going to be in.

“I really enjoyed the hotel. The only negative was the breakfast. Due to my early departure, my daughter was in a softball tournament; I saw their sign for breakfast and wanted to take advantage of it. The clerk said due to weekend, it did not open until 8 and they weren't sure it would open given the cook may not be there. This I was told at 11:30 pm.”

May 17, 2006 by Molly from Watertown, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The beds and pillows were very comfortable. The rooms had nice features.
• No complaints about the hotel, only the noisy people next door.

“We have stayed at the Holiday Inn Troy many times and have always been satisfied. We feel safe, we get a good night's sleep and we find it a central and convenient location for our travels in the area.”