User Reviews for Baymont Inn and Suites Columbus/Dublin

Research User Reviews for Baymont Inn and Suites Columbus/Dublin (1-20 of 41)

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Jun 25, 2009 by Hannan from North Canton,OH
Overall Rating: 9

• The location was wonderful and very convenient.

“Hotel was as expected. Friendly staff, clean and comfortable room. Did not partake of continental breakfast.”

Apr 23, 2008 by Juleen from Rochester, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[9]

• Proximity to shopping & restaurants.
• Very small bathroom & vanity, bed.

“We stayed at this hotel for two nights. I was unable to sleep well because the bottom sheet kept coming off the mattress and I would awake with it bunched up under me. The mattress was rather thin. This is an ok hotel if you just need a place to spend the night.”

Jan 26, 2008 by Bob from Seattle, WA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location ok, staff nice.
• Internet didn't work breakfast poor.

“Trying to compete with Holiday Inn Express and Hilton Gardens, but they can't with a property where the Internet access doesn't work and the breakfast bar features stale bread and rancid eggs.”

Aug 12, 2007 by Susan from Carpentersville, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very clean.
• Received a billing error.

“Good location, nice rooms, very clean.”

Jun 5, 2007 by Jon from Midland, MI
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[8]

• The staff was extremely friendly and helpful with directions.
• One day the room was not cleaned.

“Very good location.”

Dec 30, 2006 by Robeert from Frankfort, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Its convenient location, adequate services, clean rooms.
• Lacked a fitness room, but I realized that.

“For a clean and safe room in a moderate price, I¿d choose la quintal.”

Oct 31, 2006 by Al from Hartland, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable and clean.
• Noise from freeway.

“Was easy to find, great breakfast, room was clean. Staff was very friendly, would definitely use again.”

Sep 19, 2006 by Joe from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location.
• Door jammed and breakfast was sub par.

“OK overall.”

Aug 14, 2006 by Joann from South Webster, OH
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[10]

• The motel was very easy to find.
• The floor was filthy! I dropped an item behind the nightstand and when we moved the nightstand it was horrible!

“Could be very nice if the floor was swept and the room cleaned better. The decorations were nice, but it was hard for us to get past the fact that the room was not very clean.”

Aug 10, 2006 by Floyd from Standish, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The hotel takes pets.
• The hotel does not clean rooms with pets.

“N/A.”

May 30, 2006 by Doug from Houston, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Breakfast selection was excellent.
• None.

“staff very helpful with directions to restaurants and events. very friendly. beds comfortable, rooms clean and well maintained. location to restaurants excellent. easy, and safe location. parking very well lit.”

Apr 26, 2006 by Joyce from Lima, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very friendly - excellent continental breakfast.
• No pool!

“This hotel was clean and updated. However, I requested a non-smoking room. When I arrived smoking rooms were the only ones left that would accommodate my party.”

Apr 21, 2006 by Todd from University Heights, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[7]

• Expansive, inviting lobby; bright and cheery.
• A number of defects in room; staff unapologetic.

“The atmosphere was accommodating, and the rooms include a mini-fridge and small microwave oven, but the staff could have been better. However, most disappointing was that the room had a number of unfortunate defects which detracted from an otherwise enjoyable stay: 1. The dresser sat at such a slant that one of the drawers would not remain closed; it was open all the way when I first entered the room, and remained that way until I checked out. 2. Since the bathroom drain stopper was malfunctioning, the bathtub water drained steadily. 3. The check-in clerk neglected to inquire about my smoking preference, and the proffered room reeked a stale odor of cigarettes. 4. The curtain mechanism seemed to be stuck, so I was unable to close the inner drapes before bed. When I informed the clerk of the defects, she seemed to make note of them, but offered no apology or recourse. I was unable to complete the customer satisfaction survey card because this La Quinta fails to provide its guests with a complimentary pen.”

Apr 19, 2006 by Judith from Allston, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[7]

• I liked the location.
• The staff was unhelpful and my room was not cleaned.

“If I had to pay full price for this hotel, I would have demanded my money back. The hotel staff was apathetic at best and my room had hair all over the bathroom floor. This hotel allows pets, so I was up very early to the sounds of a yipping dog. Also, my room was missing the room number and there is a "trick" to getting the room keys to work. I strongly suggest paying a bit more for a better hotel.”

Apr 12, 2006 by Susan from Boardman, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very neat, clean and friendly.
• A little further from our destination than we hoped.

“Very happy with our hotel, would gladly stay there again without question.”

Mar 30, 2006 by Chuck from Magnolia, OH
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[8]

• Good location.

“When we got to the hotel, they said that they didn't have a nonsmoker's room, even after I called and confirmed that they did the day before. They put us in a suite that was ok, but it was kind of dirty, it didn't have shampoo, the microwave didn't work and the coffee maker was broken. Also, one of the covers on one of the outlets was missing.”

Oct 26, 2005 by Kristi from Negaunee, MI
Overall Rating: 2
Cleanliness:[4] • Staff:[8] • Location:[8]

• Most of the staff was very friendly.
• They are very unorganized, and my room door was left open by housekeeping all day long.

“I was disappointed, I checked in and they had no more room keys available, so I had to use the clerk's key to get in my room and then run down, from the 4th floor to bring him his keys back. Then, both days they cleaned the room all they did was put a few fresh towels, didn't even make the bed. And when housekeeping left my room, they didn't close the door so when I got back to my room after being gone for 16 hours, my door was open. It made me feel unsafe and worry about my personal belongings.”

Oct 3, 2005 by Jack from Silver Spring, MD
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[8]

• Convenient location.
• The room smelled like a bus station men's room.

“The hotel is truly budget. This was my 1st time using price line. While I bid low, I expected the room to be a bit cleaner than it was.”

Jul 29, 2005 by Linda from Cincinnati, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Cleanliness and location
• Beds are horrible, both were extremely lumpy-need new mattresses.

“Beds need to be replaced”

Jul 21, 2005 by Victoria
Overall Rating: 10

• I liked everything about it, the staff, the suite, excellent service.
• There is nothing I disliked at all.

“The staff was wonderful! Very accommodating. The location was perfect for where I needed to be. The leisure suite that they gave me was ideal. I will definitely not hesitate to stay with Baymont again in the future.”

Jul 6, 2005 by John from Fredonia, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It had a continental breakfast.
• I received a smoking room, which I did not want.

“It is conveniently located just off the 270.”

Jun 29, 2005 by Andrew from Lincoln, RI
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[8]

• They had a fairly good continental breakfast.
• This hotel was extremely dirty and not maintained at all. The elevators were not cleaned, the rooms had cob-webs all over the ceiling.

“This hotel would have been a fairly nice place to stay, however, everywhere you turned things were unclean. The rooms were not that clean, there were cob-webs all over the ceiling. The shower curtains were torn and old, the mattresses were old and beginning to sink in; at one point my wife fell off the bed because the mattress caved in. The trash bins did not have any trash bags in them, and the hallways and elevators had a very bad odor (moldy and unclean). Housekeeping in this hotel needs a serious upgrade; this hotel does not qualify as a 2-star hotel.”

Jun 29, 2005 by Ben from Ann Arbor, MI
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[5]

• wireless internet was free
• Our room was not serviced, and their was no housekeeping at the hotel to service our room...very poor

“Terrible. Our room was not serviced, and nobody worked at this hotel. ”

Jun 28, 2005 by Jonathan from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and pleasant, nice breakfast, enjoyed gym equipment.
• No swimming pool

“This hotel was easy to find and get to. It was pretty basic, and simply furnished, quiet, very clean and pleasant. The staff seemed friendly and capable. The breakfast was nice, with more than a couple of choices- you could make fresh waffles. There was no pool, but a tiny gym, also very clean and pleasant. I would certainly stay there again.”

May 31, 2005 by Robert from Rochester, NY
Overall Rating: 8
Cleanliness:[5] • Staff:[3] • Location:[9]

• Room was not clean, breakfast was late(my wife helped set it up)

“I would stay here again. Just a couple of small issues.”

May 29, 2005 by Mike from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• clean, convenient. Friendly service.

“Excellent hotel. Well kept, friendly service, adequate amenities. Includes free membership to a gym with pool facilities, and tanning booths for the duration of your stay.”

May 28, 2005 by Jesse from Bowlig Green, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Cleanliness, the free health club I was able to work out in N Dublin.

“The hotel is in a good location by many suburban amenities. For a 2 star hotel, it is very upscale with a good breakfast and very clean rooms. Also, what the hotel lacks in facilities is made up for with free admssion to a nearby health club. Because the highway exit where the hotel is located is well designed, arriving and departing from the hotel to the interstate is very easy.”

May 24, 2005 by Ritchie from Decatur, GA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• cleanliness, location.

“The staff was friendly, and the room was clean. Also, location was good (close to several restaurants), and it was easily accessible.”

May 13, 2005 by Bill from Comstock Park, MI
Overall Rating: 1
Cleanliness:[5] • Staff:[4] • Location:[7]

• Location
• Hostile to the business traveler

“I would NEVER recommend this hotel to anyone. It is in desperate need of a major renovation!!.Only a dial up connection is available for internet access, and that connection was so poor and antiquated that it would not support v.92 file compression. The Telco closet was wide open for anyone to access, stuffed with poorly installed cable and video switching equipment and had to be cooled with a poorly functioning fan. The current configured use of the Telco closet is a FIRE CODE VIOLATION. I would expect to see a facility of this type in the third world, but not in Columbus OH.Heck, even the Super 8 in Muscatine, Iowa has high speed wireless internet access. This property should be rated no higher than one star.”

May 13, 2005 by Bob
Overall Rating: 10

• Amenities excellent, good staff, convenient
• No negative comments

“Would recommend to all”

May 4, 2005 by Keith
Overall Rating: 6

• The Staff was very nice.
• I was given a key to a room that was occupied.

“Great location and very nice staff.”

May 2, 2005 by Liz from Minster, OH
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Location and choice of restaurants close
• The carpet could have been swept better

“Overall the hotel was very nice but it could use a little update with paint and sweeping the floors. But you can't beat the price so I am not complaining.”

Apr 27, 2005 by Crystal from Fostoria, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Close location to desired locations.
• It did not have a swimming pool.

“It was a very good value, and I would stay there again with a purchase like this one.”

Mar 18, 2005 by Steve from Alliance, OH
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[8]

• Not much
• 20 words is not enough

“They said no problem on the phone. When I arrived at the hotel they had me in a non-smoking double room. They did put me in a smoking single room, but it was a handicap room, which made using the bathroom extremely awkward. Then went to take a shower and had no hot water, called front desk as was told they would look at it, I should have hot water by morning. The next morning I woke up to no hot water and a shower that you had to hold the shower head because it was for handicap. They offered to let me use another room, but it was handicapp also, it was not pleasant. At checkout they applogized, but said they couldn't reimburse me because I got the internet rate.”

Mar 14, 2005 by Vern from Junction City, WI
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[4]

• Heater in room did not work...no follow through of employees to get it fixed or move me to another room.

“Hotel room was cleaned poorly. Hot water was barely warm most days. Heater in room did not work. After 1st night I reported the problem and I would have expected them to either fix the heater or apologize and offer to move me to another room. Instead the heater was NOT fixed and no communication was made to offer to move me to another room. However when I insisted on another room they gave me one.”

Mar 13, 2005 by Michelle from Charleston, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everyone was very friendly and helpful with directions.
• Wish the breakfast had been a little better.

“This hotel was at a convenient location. We enjoyed our stay. Rooms were nice and clean, hotel staff was very friendly. I just wish there had been more to offer for breakfast. Over all I give this hotel an A rating.”

Mar 7, 2005 by Chris from Vincent, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The overall appearance and general feel of the hotel was nice and one felt secure.
• I did not like the health club that the hotel uses. The equipment was outdated and not as nice as other health clubs I have been to.

“The hotel was nice. The staff was friendly, courteous and professional. The room amenities were as described and the hotel was close to shopping, dining and entertainment options.”

Mar 3, 2005 by Art from Jackson, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, safe, and close to where I needed to be
• Wish it had a food court

“I had a very nice stay at the Bay mount. It was quiet, staff was friendly.”

Feb 3, 2005 by Karis from Toledo, OH
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• The price
• No hot tub or exercise on property, had to drive over to a fitness center

“It was very nice but we would have liked an on site exercise/hot tub option. ”

Sep 19, 2004 by Degraft A. from Cleveland, OH
Overall Rating: 8

“Baymount Inn and Suites Dublin exceeded my expectation for the price I paid. The location was just very convenient for the purpose for which I traveled to Columbus. The workers were very friendly and ready to help when I needed some help. That was fantastic.”

Sep 5, 2004 by Shawn D. from Solana Beach, CA
Overall Rating: 3

“I have stayed at other Baymonts before and had really liked the experience. This one was not bad or good. It was just okay. The hotel staff was very good, but the first room I was given was smoky, so I asked for a non-smoking room and was given another room that had dirty wall and a musty odor to it. It did not feel very clean like other Baymonts I have stayed at. It could be just those two rooms, since the rest of the hotel seemed very clean. It was also very close to the interstate and had several great restaurants and stores near by. The area seemed to be very upscale and had a lot to offer visitors. In the hotel rooms there were guides and other information that was helpful in choosing were to eat and things to do.”