User Reviews for Best Western Plaza Inn

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Aug 11, 2008 by Jc from Beckley, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quality, location and price.
• None.

“Rooms had plenty of room. very clean. Great price for a family vacation.”

May 27, 2008 by Robin from Suffolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very clean, 2 nice outside pools, 1 inside pool, very convenient to attractions, friendly staff.
• My only complaint is the comfort of the bed. It was not a tempurpedic which I have at home.

“My husband and I spent 5 days, four nights at the Best Western Plaza Inn. The staff greeted us very pleasantly when we arrived. Answered all our questions about local attractions. Provided us with local maps. We were even able to purchase tickets for some local attractions. The room was very clean and attractive. Not dated. The hotel was very convenient to local attractions, shops and restaurants. Would very likely return and recommend to family and friends. By the way, this was in Pigeon Forge, Tennessee.”

Dec 5, 2007 by Angie from Campbellsville, KY
Overall Rating: 8
Cleanliness:[4] • Staff:[7] • Location:[10]

• This hotel is in the perfect location for all the attractions that Pigeon Forge has to offer.
• There was dirt on the floor which concerned us since we have a young child of 11 months.

“The Best Western Plaza Inn is in the perfect location for the Pigeon Forge attractions.”

Jun 16, 2007 by Jim from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location had back road entrance.

“Nice hotel for price.”

Apr 2, 2007 by Elizabeth from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cost, location, cleanliness.
• Continental breakfast could be better.

“This hotel was very clean and well kept. It was very affordable and at a great location, convenient to dolly wood. It is perfect for families.”

Oct 21, 2006 by James from Dothan, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Breakfast.
• The young man that was on the desk when I checked in.

“The hotel was good in always except the attitude of the young man when I checked in.”

Oct 20, 2006 by Joanne from Brunswick, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good breakfast variety---Great pool and hot tub
• Parking was limited

“Very clean and friendly. I would stay here again.”

Aug 23, 2006 by Helen from Ludington, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[5]

• Swimming pool and kitchenette
• The towels were cheap, hair dryer did not work, towel bar fell off the wall. My daughter's room was not held another night as promised.

“The room was good except for the above problems. The breakfast was great but not enough room when most people showed up. The pool was nice. I would stay again.”

Aug 13, 2006 by Lee from Knoxville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good value for money spent.
• Limited luggage carts.

“Best Western Plaza Inn is a good family friendly hotel with three good pools for the kids. The free breakfast has a variety of foods to choose from. Landscaping around the rear of the hotel is well done and maintained.”

Aug 8, 2006 by Frances from Franklinton, NC
Overall Rating: 9
Cleanliness:[5] • Staff:[9] • Location:[7]

• Nice pool areas.
• Breakfast not good, rooms old and moldy, need renovating.

“Staff nice and helpful, has 2 pools with hot tubs, they were nice. Breakfast food not too good and the rooms are old, halfway clean, but they need and upgrade. Overall not too bad for the money.”

Jul 13, 2006 by Michael from Manchester, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Clean and well lighted and pools were clean.
• Cant, Liked it very much.

“I would recommend this hotel to anyone, Great location, very clean and well lighted. I felt very secure staying at this hotel.”

Jun 14, 2006 by Missy from Beckley, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very quiet and clean.
• Absolutely nothing. We enjoyed our stay.

“We loved it and will definitely stay at the Best Western Plaza Inn again. Large rooms, clean, children enjoyed, continental breakfast. We were very pleased.”

Apr 4, 2006 by Sonya from Dalton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great price, very nice room and pool area, breakfast was tasty.
• Indoor pool was hard to get to from our room since it was raining.

“We have found our place to stay in Pigeon Forge! We were very pleased with the rate, room and service. Our kids had a blast in the indoor pool. Room was very roomy, something you do not see very much in an affordable hotel. Thank you so much!”

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