User Reviews for Hometown Inn Atlanta Jimmy Carter

Research User Reviews for Hometown Inn Atlanta Jimmy Carter (1-20 of 30)

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Feb 16, 2008 by Esther from Apison, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Kitchenette included.

“This is a nice, well-maintained economy hotel with a kitchenette in all rooms. It's not fancy, but quite functional, and clean. The staff was helpful and friendly.”

Jan 13, 2008 by Keith from Dallas, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very nice, I enjoyed the wireless internet most of all.
• I cant, I was 100 percent satisfied.

“I would recommend any traveling in the Norcross area to stay here. The lady at the front desk brought me an ash tray. Hats service.”

Oct 30, 2007 by Raimi from Oakland, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The cooking deal.
• An extension of stay lead to hiking up of rate.

“A decent, quiet peaceful place to stay. Not too noisy.”

Sep 2, 2007 by Thobibah from Arlington, VA
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[6]

• It's cheap, but still there is cheaper hotel near it.
• The cleanness of the hotel and no room service.

“When I saw the hotel form outside, it's looked good. But when I stayed for awhile and read the policy, there is not room service. We have to get the towel, toilet paper, and take out the garbage by you.”

Aug 31, 2007 by Sarah from Atlanta, GA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[3]

• Nothing.
• Too small.

“I dont like this hotel, I only like to stay at the Studio Plus hotel in Peachtree corners which is down the street. This specific hotel has too many younger crowds hanging out at this hotel all the time all night long.”

Aug 24, 2007 by Gwendolyn from Snellville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The hotel has the feeling of home.
• There wasn't any coffee in the room. I requested some coffee and didn't receive it.

“The staff when I checked in was very friendly and helpful.”

Jul 16, 2007 by Al from Raleigh, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Very clean.
• Not the best area in town but I knew that so it was ok.

“Good.”

Jun 4, 2007 by George from Calhoun, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Lots of space and great location for me. Nice extras!
• Nothing about the hotel per say. Just a guy with loud car music staying there.

“The say room would even be nice. I would say this great place to stay for the solo traveler.”

Apr 25, 2007 by Mike from Atlanta
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[2]

• Nothing.
• Worst that I have every stayed in.

“Worst hotel staff person that I have ever dealt with. Rude, lazy, not knowledgeable, not helpful, hung up on me. Should be fired.”

Apr 13, 2007 by Hecham from Auburn, AL
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• Bad area, dirty room, smelly.

“Really bad hotel to stay in. Dirty room, smelly, bad mattress, front desk not friendly.”

Jan 18, 2007 by Ossie from Wheeling, WV
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[8]

• Location.
• Manager was very rod. Threaten to throw me out hotel because she got frustrated about not knowing what internet dials-up was.

“The manager was very rude, need anger management, the bath room and cooking area was very dirty (mirrors, floor and tub was not clean). The fridge was knocking and making loud noise all day. When I called, no-one never showed up for my entire 4 day stay. I called and asked for a non-smoking room, they told me twice I am in the non smoking part of the building, yet my room was filled the smell of smoke when I checked in. When I called the front office twice, no one didn't show up. ”

Jan 5, 2007 by Alan from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The ability to stay cook, and stay in on any given day.
• The receptionist was on the phone for 10 minutes while I waited to be confirmed.

“My stay was excellent. However, the only part of the whole experience that was distasteful was the receptionist on the day of check out. She was on the phone, on a personal call when I arrived, and I had to stand there and wait for her to get off the phone before she would get me checked in. I find this to be highly unprofessional for the service provided. She didn't acknowledge my presence, or tell me she would be with me in a moment. More so, if the call had been so important, she should have put the individual on hold, and attended to me, and then go back to the call.”

Dec 22, 2006 by Ahmad from Cartersville, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[5]

• Nothing.
• Cleanliness was very poor. Room looked dilapidated.

“It was awful room felt like an old 1970s hotel that had not been updated. Even the remote control buttons were worn out. I stayed because it was too late to go else where. My initial thought was to hurry to sleep so the night would be over and I could leave. The mold in the shower was inexcusable for a hotel. They dont deserve a star. Stay away from this one.”

Dec 5, 2006 by Jeanne from Anderson, SC
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[5]

• The price.
• Cleanliness, service, room size, location

“Cheap but small and dirty with poor customer service.”

Oct 27, 2006 by Lisa from Athens, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[5]

• Attractive from the outside.
• Out of the way, broken lights inside room and broken toilet that had to be adjusted every flush

“Disappointing compared to other experiences.”

Sep 27, 2006 by Ross from Mt. Pleasant, SC
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Fine staff, great location.
• Small TV, interiors construction looked shabby.

“Great spot- recently changed names, so maybe this will get better soon- the insides of the rooms looked poorly thrown together lopsided work!, WiFi should be free w/room, but still as a business traveler this works- I am really pleased on the rates.”

Aug 26, 2006 by Daniel from Lexington, KY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenience.
• Hard mattress.

“Excellent service, cost and location.”

Jun 30, 2006 by Vindvashni T. from Raleigh, NC
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• Very unfriendly, unprofessional staff after 11 pm.
• Did not get help until 12.30 am, when I was not able to open my 3rd room (had booked three rooms). Person on desk refused to walk with me and open the.

“Did not get help until 12.30 am (midnight), when I was not able to open my 3rd room (had booked three rooms). Person on desk refused to walk with me and open the door. I was asked to go back and stand in from on the room whose door was not opening for almost 1 hr. I have to move all my family members to other 2 rooms only. 3 room was opened around 12:30 am (midnight) with by giving very bad gesture and body language, as if it was my fault. I am never ever going to book this hotel or will recommend any one. If this is what they offer.”

Jun 13, 2006 by Roman from Statesboro, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[5]

• The name is Extended Stay Suites Jimmy Carter.
• Dicey location.

“Good hotel for the money, a bit scary location.”

May 30, 2006 by Elmer from Winter Garden, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very Nice!
• No complaints.

“Was I impressed! One of the better motels I've ever stayed at!”

May 10, 2006 by Joy from Taylorsville, KY
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[5]

• Location.
• Poor lighting, short supply of coffee and no condiments.

“If you do not intend to be in your hotel room for any length of time, this is an economical and somewhat comfortable place to spend a night or two.”

Apr 24, 2006 by Pom from Phoenix, AZ
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[7]

• Nothing. Absolutely nothing.
• Service, cleanliness and safety.

“First of all, it is not called Hometown Inn. It is Extended Stay America. I didn't receive a key to my room until 2am. I was basically locked inside by room until then. Night attendant left a key to my room inside the lock overnight-anybody could have just walked inside my room. I was lucky I didn't get robbed or murdered.”

Apr 11, 2006 by Jack from Arlington, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Good location, pleasant and helpful staff.
• Did not give option of non-smoking room, only allowed 1 queen bed option, not 2 double beds.

“Nice location, reasonable value for the price.”

Mar 23, 2006 by Rebecca from Beckville, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[6]

• The young lady who check me in was so helpful.
• The name I was given was not them new name of the hotel. I drove around in circles for over an hour trying to find the silly hotel!

“Only stayed long enough to catch a few winks. Sorry not very helpful on survey.”

Mar 19, 2006 by Tiffany from Snellville, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[5]

• Provided dishes and silverware.
• Management and staff was rude and did not even attempt to meet the customers needs, were told that we had to upgrade" and pay additional for non-smoking.

“I will never frequent this hotel again. I was very disappointed by the terrible customer service from the management and staff. I was given smoking room even after I specifically stated that I did not want one. The clerk completed my check-in and handed my keys to me, and did not ever state that she had booked me for a smoking room anyway. The room was average, the shower door had a one inch gap at the bottom, so when taking a shower, water poured out from the bottom onto the floor. The cabinets had screws for handles sticking out but there were no handles. The room smelled of cigarettes (which irritates my sinuses) and so did the furniture and linens. The cable reception was poor and not clear at all.”

Jan 9, 2006 by Randy from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and layout of the room.
• No Fox News Channel.

“Hotel is located close to the freeway for easy access. The room was clean and it was quiet.”

Jan 4, 2006 by Mark from Augusta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The room with kitchen in it.
• The shower when showering the water is leaking out on to the floor.

“It was nice the service was great but only problem was the shower part that's all I overall enjoyed my stay there.”

Dec 31, 2005 by Randy from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly.
• If you lock yourself out of this room do not expect to get back into until 0800 the next morning. I tried.

“The hotel room was perfect in it's layout but was in need of a lot of maintenance. You could see daylight when looking at the heat pump. The light switch by the bed for the lights by the bed was worn out. Light in the Kitchen area over the stove. I would stay here again. It is just a very old room and hotel.”

Dec 20, 2005 by Tamarisk from Riverdale, GA
Overall Rating: 1
Cleanliness:[6] • Staff:[7] • Location:[10]

• The customer service staff was timely and friendly.
• The vandalism and attempted theft of my vehicle on their premises.

“The hotel offers all the comforts of home except an iron and ironing board, the showers are full of mold, and the refrigerator leaks occasionally. The closets are out in the open with no privacy for personal things. I suggest they renovate like their sister hotel in Norcross at 200 Lawrenceville St. Norcross, GA 30071 that was the best hotel I have ever stayed at before Jimmy Carter.”

Dec 19, 2005 by Randy from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect set-up and size for a traveler wanting to eat in his room.
• No Fox News channel.

“Outstanding staff and very friendly. Made me feel very much at home. Eating establishments were not close by but a Drunk's Donuts was easily within walking distance. The room set-up was perfect for what I use a room for.”