User Reviews for Residence Inn Northpoint Mall

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May 3, 2009 by Fred from Elkhart,IN
Overall Rating: 10

• The room was spacious & well attended.
• It was a bit of a hike to get to the room.

“A very comfortable & convenient place to stay with room to spread out. All the facilities were clean, and the WiFi internet service worked seamlessly. And, the staff was very friendly & helpful.”

Jan 15, 2008 by Dalene from Bethesda, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Amenities.
• Rarely was the front desk staffed.

“Overall good. The lack of staffing at the front desk was irritating. Took a long time to check in. Once the room keys didn't work, I had sleeping toddlers and took a long time to get new keys because I couldn't find someone at the front desk.”