User Reviews for Towneplace Suites Cincinnati Northeast

Research User Reviews for Towneplace Suites Cincinnati Northeast (1-20 of 44)

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Jun 3, 2009 by Pamela from Pittsburgh,PA
Overall Rating: 4

• Fridge, microwave, lots of TV channels, good location.
• Worst beds ever at a Marriott.

“I was excited to get a Marriott on Priceline, but I must say it was the worst Marriott I've ever stayed in mainly because of the beds. We had 4 people in our group and 2 people had to cram on a foldout couch that sagged horribly. The queen size bed sagged down to the box spring and offered no support at all (we all ended up with backaches after 2 nights there.)It was nice to have the fridge and microwave, and the room was clean. The rooms seemed smaller than a suite like this should be, just a little bigger room with a kitchenette. But I hope I never get this place again because the beds were so bad. I've stayed at the Springhill suites next door and that was 10 times better (plus it had an indoor pool, a free breakfast and 2 comfy beds!)”

Aug 29, 2008 by Lora from Knoxville, TN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• The location was perfect!
• The office was in an old room.

“Overall great for the price. The room was clean and the bed was very comfortable!”

Jul 12, 2008 by Chad from Lancaster, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and comfortable rooms.
• Off the beaten path a bit.

“Excellent amenities, very clean and comfortable. A little out of the way, but worth the extra effort.”

Jun 18, 2008 by Shelley
Overall Rating: 10

• The staff was very friendly and helpful.
• Nothing!

“This hotel was way more than we expected. The rooms were clean, nicely decorated, and the staff was extremely accomadating. We could not have asked for more for the price. I highly recommend it!”

Aug 15, 2007 by Greg from Martinsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Price and comfort.
• Nothing.

“Excellent quality and price! Would definitely recommend!”

Jul 13, 2007 by Melissa from Hudsonville, MI
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[2]

• 2 of the front desk associates were very friendly and tried to be helpful.
• The location was very hard to find way in the back of a corporate park behind a shopping area.

“The facilities and room were clean upon arrival, but the sofa looked very worn. Sofa bed bedding had to be attained at the front desk and there were no blankets available, only sheets and a covering a little heavier than a sheet that they called a blanket. The a/c blew directly on the sofa bed and therefore, the children were cold while we, the parents, were hot. Housekeeping was not consistent. First day, sofa bed not made, just left a mess. Second day, hair in the tub., third day, only the bathroom was cleaned. The rest of the room was left with no beds made up. Small locked doorways to get to the elevator with luggage. The room was smaller than expected. No mirrors or sink outside bathroom, so was a big hassle to get 5 people showered and hair and make-up done in one small bathroom. One good note: the hotel was quiet for being sold out. Definitely not what I expected from a 3-star Marriott. I would have rather stayed at a Fairfield inn.”

Jul 8, 2007 by Mike from Cuyahoga Falls, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Fast and friendly check-in and check-out. Great kitchen amenities.
• I was billed for a movie I did not order.

“Intended for extended-stay business professionals, this clean, pleasantly appointed facility is also perfect for families visiting Kings Island or the Cincinnati area.”

Jul 5, 2007 by Rhonda from Erlanger, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• Lots of amenities.
• Better breakfast.

“Very pleasantly surprised and pleased.”

Jun 18, 2007 by Evadne from Alabaster, AL
Overall Rating: 6
Staff:[7] • Location:[9]

• Great location.
• Small room.

“Great staff, clean and comfortable.”

Jun 3, 2007 by Mariah from Thompson Station, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was friendly and it was nicely kept up.
• I would have enjoyed a little more for the continental breakfast.

“They were great for the price!”

Jan 24, 2007 by DY
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[6]

• Staff will notify you when you have mail.
• Poor housekeeping and attitude of the staffs have to be improved.

“If you are looking for a bad hotel to stay in, this one is for you. I rated badly because the housekeeping is extremely poor. According to the hotel staff, there will be cleaning of room plus refilling of shampoo and changing of towels 3 times a week, but the housekeeping never did it, not even once. I have to pile up my used towels and invite algae and all sorts of funny insects in the bathroom. And my rubbish were so high that whenever I looked at it, it was like stepping into a garbage chute, nobody cleans my room and clear the rubbish. I have to go to the reception to beg for new towels and shampoo. Moreover the hotel staff promised to submit my Marriott rewards points but until now it was not done and I get zero points for my half month stay in this bad hotel, that reflects how bad the service is and the attitude of the staffs working in this hotel.”

Jan 24, 2007 by DY
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[6]

• Staffs will notify tenants when there is mail.
• Attitude of the staffs have to be improved and poor housekeeping.

“If you are looking for a crappie hotel to stay in, this one is for you. I rated badly because the housekeeping is extremely poor. According to the hotel staff, there will be cleaning of room plus refilling of shampoo and changing of towels 3 times a week, but the housekeeping never did it, not even once. I have to pile up my used towels and invite algae and all sorts of funny insects in the bathroom. And my rubbish were so high that whenever I looked at it, it was like stepping into a garbage chute, nobody cleans my room and clear the rubbish. I have to go to the reception to beg for new towels and shampoo. Moreover the hotel staff promised to submit my Marriott rewards points but until now it was not done and I get zero points for my half month stay in this crappie hotel, that reflects how bad the service is and the attitude of the staffs working in this hotel.”

Oct 3, 2006 by Carl from Attica, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[4]

• Clean rooms, plenty of pillows, nice beds, well maintained.
• It was hard to find and the sign was buried past the landscape in front.

“It's a great hotel and I would highly recommend it. I just found it hard to find and then it was hard to see the sign for it.”

Sep 7, 2006 by Charlotte from Nebo, KY
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[4]

• The rooms were clean and the staff were there if you needed them.
• Very hard to find.

“The room we had was clean and a good place to rest. But they were very hard to find. And the web site they sent to us said there was a spa, inside pool, workout room, and a few other things. The only thing we saw was an outside very small pool. It was a nice clean hotel.”

Sep 1, 2006 by Danielle from Fishers, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clean and quiet. Access to indoor and outdoor pools.
• Hard to find. Located in a very wooded secluded area.

“Very clean and comfortable. Had everything we needed. Nice amenities such as fitness room, 2 pools, and hot tub.”

Aug 11, 2006 by David from Bargersville, IN
Overall Rating: 1
Cleanliness:[6] • Staff:[7] • Location:[8]

• Nothing, we chose not to stay there.
• Very cramped small space for a suite.

“We were very disappointed to arrive at our hotel, and see the cramped quarters. The description says a full kitchen, but it was more the size and layout of an RV kitchen. There would be no room to walk around the place, if the pull out bed was open. There was nothing suite about this place.”

Aug 8, 2006 by Lana from Washington C.H., OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great place friendly, clean and close to shopping and restaurants.
• No problems.

“Great place very clean and convenient, close to Kings Island, had fridge and microwave. Very friendly staff.”

Jul 23, 2006 by Mandy from Nicholasville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The location was great and the room was clean.
• The pool was not very clean, there was an apple floating in it.

“This hotel was very nice for our purposes. We were there one night. It was clean and the staff was very friendly. We were in a suite room and it was a nice size.”

Jul 13, 2006 by Lynn from Zionsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Very clean, good value for money.
• Extremely difficult to find from interstate, no signs to direct you, not easily accessible.

“All suites hotel, well accommodating Clean rooms, furnishings appeared new. Mattress on bed very comfortable. Continental breakfast lacked variety but still pleased with overall service.”

Jul 12, 2006 by Charles from Springfield, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great place to stay.
• N/A.

“Grate hotel very under rated.”

Jul 8, 2006 by Amber from Greenfield, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• We had privacy at the hotel.
• The bed was small and uncomfortable. I really didn't sleep well.

“For the price, the hotel was fine. I would have rather had a normal hotel room and not an extended stay room. The bed was small and uncomfortable. Part of the experience of getting away is sleeping in a giant bed that is comfortable. I just didn't like the fact that it was an extended stay hotel. I prefer the experience of a general hotel room.”

Jul 4, 2006 by Christine from Spanish Fort, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Clerk was friendly, room was very clean, quiet location.
• Difficult to find.

“We were placed in a smoking room as that was all they had, but there was very little smoking odor. We did have to get sheets for the pull out couch from the receptionist as there were none in the room. It was very difficult to find and we got lost a few times during our search but it was in a very quiet, secluded location. There were fresh baked cookies in the lobby which were free to everyone. The pool was small but adequate. It had a complete kitchen with a full sized refrigerator, dishwasher, stove, etc. The bed was especially comfortable.”

Jun 29, 2006 by Larry from Grayson, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The room was a small suite with kitchenette.
• NA

“We were very pleased with the room. We did not expect to have a kitchenette, very welcome surprise.”

Apr 26, 2006 by Philip from Bolivar, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was quiet, clean, very nice.
• If the pool would of been there.

“It was in a nice isolated area, very quiet, yet convenient to everything. Friendly personnel, that was very helpful giving directions. Although we didn't use the kitchen , other then coffee, it was nice to have it, as I'm sure many do use it.”

May 24, 2005 by Pete from Madison, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• amenities: kitchen, sofa
• remote control needed new battery

“great place to stay, good access to stores and highway. clean, comfortable, great for short stay, excellent for long term.”

May 12, 2005 by Avinash from Reynoldsburg, OH
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[5]

• They let us use swimming pool at Springhill Suite next door.
• barely met expectations

“Overall a reasonable place for 2 star rating -modest, clean - somewhat out of the way.I would rather prefer to stay at Springhill Suites next door since they have an indoor pool and a better breakfast. ”

May 6, 2005 by Cherylmc from Macedonia, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• close to kings island, clean and quiet

“The hotel is close to Kings Island. They do not have 2 double beds in a room. 1 queen and sofa bed but has a full kitchen. Friendly and very helpful staff.”

Apr 13, 2005 by Matt from Weirton, WV
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• all was fine

“Smooth check, friendly staff, clean room, great price. All was A+ with this stay!”

Apr 13, 2005 by Tera
Overall Rating: 10

• The front desk gentleman named
  was wonderful.
• The night front desk gentleman was not wonderful!

“Hotel is nestled in beautiful trees. It is quiet and peaceful yet located within a few miles of many stores and restaurants. Very nice hotel. The front desk is very helpful and friendly. Room is great. It has a full kitchen including dish washer and full refrigerator. TV is small but ok. Windows open.”

Apr 13, 2005 by James from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Quiet area. Spacious rooms.
• Hard to find.

“The hotel is hard to find off of I71 exit 19, but the search is worth it. Nestled in a quiet, tree lined business park, the hotel caters toward the extended stay clients. Therefore, it has full kitchenettes and sitting areas. I would definitely seek out again. ”

Apr 6, 2005 by Alicia from Indianapolis, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very helpful and let us move rooms when necessary (to non-smoking).
• Suite was really just one big room with a kitchenette.

“Overall we were very pleased with the location and price of this hotel and the staff we dealt with was outstanding. Our only complaint is that we expected a different room layout when we were told it was going to be a suite and it made our stay with our child a little difficult.”

Mar 23, 2005 by Wayne from Connersville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was very nice, convenient but away from traffic

“It was a hotel I probably would not find otherwise, and perhaps would not "try" if I had to do so at full price. However, we liked it so much, we'll likely go back again some time.”

Mar 20, 2005 by James from Scott Depot, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location and convenience
• Nothing I can think of

“I was very happy that the hotel was so nice. The only downfall I found was due to it being I could only have one bed. The couch, however made a bed so it all worked out in the end.”

Feb 19, 2005 by Nancy from Clinton, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and helpful personnel, very clean and well designed suite.
• Although my room was a non-smoking room, smoke in the hall filtered into the room and was objectionable.

“Very nice, in a quiet area away from traffic noise but close to restaurants, shopping and Interstate access.”

Feb 9, 2005 by Kim from Morristown, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The hotel was in the area we were visiting. The price was great and service was very friendly.
• The hotel was a little difficult to find.

“Towne House Suites was a very nice place to stay. The room was clean and nicely decorated. The staff was very friendly and helpful.”

Feb 4, 2005 by Bill from Collegeville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Free High Speed Internet, Clean Rooms, Kitchens in Rooms
• Plain, but this is to be expected

“Excellent location, quaint setting, quiet, very nice for in and out or for even a few days.”

Feb 2, 2005 by Jef from Cincinatti, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Nice room with full kitchen
• hard to find

“Hard to find but very clean and the staff was very helpful”

Oct 6, 2004 by Patrick O. from Muncie
Overall Rating: 9

“For the price, the hotel was great. It had a kitchenette, fully stocked with microwave and utensils, which I never expected. Great stay with a great price tag.”

Oct 5, 2004 by Kent T. from Phoenix
Overall Rating: 10

“Very friendly hotel staff, clean room. Exceeded expectations!”

Sep 30, 2004 by Kevin S. from Winchester, KY
Overall Rating: 8

“The location of the hotel was slightly confusing. Otherwise, it was clean, well-maintained and the staff was wonderful.”

Sep 22, 2004 by Davon B. from Mt. Rainier
Overall Rating: 8

“This was a great stay. It was convenient to all of my shopping needs, and close to the stadium I wanted to be near.”

Sep 16, 2004 by
Overall Rating: 8

“Town Place Suites is a GREAT place. It was very clean and very close to Kings Island and other amenities. I highly recommend staying there. Great Hotel!!!”

Sep 16, 2004 by
Overall Rating: 8

“The only drawback was some paving/resurfacing in the parking lot made it hard to find and hard to park. Otherwise it was another great stay.”

Sep 9, 2004 by Sandy M. from Bardwell
Overall Rating: 5

“The room smelled horrible. I needed two beds, called immediately and requested the two beds, was SO disappointed couldn't get a second bed. They had no roll away beds.... :(”