User Reviews for Westin Atlanta North at Perimeter Center

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May 15, 2008 by Maggie from Nashville, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Dcor.
• Peeling wallpaper in my bathroom.

“Good location, accommodating staff, clean room.”

May 7, 2008 by Morris from Hiawassee, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Dog friendly.
• Air conditioning in the room.

“Staff and services were excellent. Made suggestion and very friendly. A great place to stay.”

Apr 30, 2008 by Keith from Cartersville, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[9]

• Nice public areas and room. Recently updated. Convenient to Perimeter Mall & great restaurants.
• Unfriendly and unhelpful staff. They came off very aloof. Did not have friendly greetings when we would come and go. Bed and pillows not so heavenly.

“We live 40 miles away and went there for a getaway weekend to shop, dine out and relax. The staff was not very friendly. The room was nice but small. Westin's are generally great hotels. However we were a little disappointed with the bed because it wasn't as heavenly as we have had at other properties. The pillows were not good at all. The location is great for shopping at the mall or for business travelers. It was very quiet. We had easy access to parking.”

Apr 23, 2008 by Alan from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful views on lake.
• Nothing. Staff friendly.

“Nice location, friendly staff. On the low end of a 4 star though. Perfect for business travelers.”

Apr 23, 2008 by Miriam from Knoxville, TN
Overall Rating: 2
Cleanliness:[7] • Staff:[7] • Location:[7]

• Conveniently located.
• Small, not cleaned well, air conditioning did not work.

“Absolutely not a 4 star hotel, perhaps a 2 star with valet. Valet not to be confused with star level but a service to attract business persons with need for transportation to Marta. Very convenient to Marta thus, an ideal location for business men with no need for anything other than a clean bed.”

Apr 1, 2008 by Melvin from Simpsonville, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location and cleanliness.
• A little sterile in the lobby and checking area.

“I liked the location of the Hotel and that it was convenient to shopping and some entertainment venues. I had breakfast in the restaurant and the atmosphere was pleasant, and the staff attentive. I would definitely stay there again.”

Mar 27, 2008 by Tawny R. from Augusta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenience, nice, comfortable, nice view.
• Small room.

“Enjoyed me stay, good rate. Thanks.”

Mar 23, 2008 by Rick from Jamestown, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice hotel with convenient location.
• Do not count points for stay.

“Clean, nice rooms but small bathroom with tub and shower combo - this level of hotel should have separate shower stall.”

Mar 15, 2008 by Michelle from Marietta, GA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[4]

• Lobby.
• Everything but the lobby.

“Hotel was like staying at a cheap motel 6. The carpet was frayed, grout missing in bath area, rates were outrageous for the quality of the room. I will not recommend the Westin to anyone.”

Jan 2, 2008 by Ginger from Deatsville, AL
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[8]

• The healthy ambiance reflected throughout the hotel's decor and offerings.
• The directions were horrible!

“The hotel is beautiful, although very difficult to find. Hotel staff was unable to provide correct driving directions although 3 calls were made. The guests in front of us and others we encountered in the hotel echoed the same sentiments. Although, once there, the hotel itself if beautiful; the staff accommodating and helpful. The room was comfortable and romantic even though outfitted for business - which we mix with recreation everywhere we go. It was a perfect match!”

Dec 31, 2007 by Peggy from Clevland, TN
Overall Rating: 6
Cleanliness:[3] • Staff:[9] • Location:[9]

• Management was friendly & helpful in solving our problem.
• There were some cleanliness issues with our room.

“Upon arrival there were some cleanliness issues with our room, management was quick to act and accommodating about resolving the issue. They certainly made up for our initial discomfort. The room was comfortable, but a little crowded for our needs.”

Dec 21, 2007 by Anne from Milbridge, ME
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff that we encountered was excellent.
• Rooms were showing wear and bath fixtures did not work correctly.

“Bedding was excellent. Upholstering was shabby. We required an outlet near the bed for c pap. This was located behind the headboard. The up dates to the shower were wonderful but the faucets did not work correct. Bath lighting and mirror were a super plus. With just a little effort, they could be a 5 star facility.”

Dec 6, 2007 by Nina from Savannah, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice room - love the chaise chair!
• Please start putting Splenda in the coffee service packets! No one uses the "pink" stuff anymore!

“Very clean and nice - quite comfortable. Somewhat hard to find if you enter a certain way, but then easy once you go in and out some! Second time I have stayed there. Enjoyable!”

Nov 20, 2007 by Angie from Tifton, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Westin has the most fabulous beds! I love the way they feel!
• Location is a bit hard to find.

“As with most Westin's, this one was outstanding. The only problem we encountered was with our in room breakfast. There were several problems as a few of the things we had ordered were left off. The staff was gracious and apologetic and quickly brought the items that were left off. I only comment about this because Westin hotels are usually right on top of room service and all aspects of hotel hospitality.”

Nov 15, 2007 by Candice from Clarksville, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel was convenient to mall and attractions.
• Nothing.

“Hotel was wonderful.”

Nov 7, 2007 by Frank from Albany, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nothing.

“Great.”

Nov 7, 2007 by Michael from Shalimar, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The sheets, linen, desk, desk chair, and lounge chair.
• No one really said anything to us from the hotel.

“I enjoyed this luxurious hotel, the view from the room, especially the bed linens, and the room furniture. The "mini bar" prices in the room were a little high and I couldn't believe the internet was $12 a day. It seems like internet access should be free based on the price of the room. However, the room was great, the free star bucks coffee was great along with the in room coffee maker, and everything about the room itself was wonderful. The hotel was very clean and the staff was courteous but terse without that welcome feeling of the country inns or the Hampton Inn. Overall I would rate our visit an 8 out of 10 because of the Westin's luxury, in room star bucks coffee, and cleanliness.”

Oct 29, 2007 by Lane from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel and staff were excellent and everyone was very helpful and kind.
• Does not apply.

“The best western grant hotel was a great place to stay and the staff was excellent. I greatly appreciated all their help and assistance. I look forward to staying there again!”

Oct 24, 2007 by Linda from Comer, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The shower was awesome!
• Everything was fairly expensive (food, snacks, etc).

“I think this hotel is great for business travelers, but not really built for small children. The rooms were exceptionally clean, and the beds very comfortable. I'll highly recommend this hotel to others.”

Oct 23, 2007 by Sandra from Memphis, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms and very close to airport.
• Need car to get around area.

“Excellent and clean hotel with huge room space and friendly staff.”

Oct 18, 2007 by De from Ladson, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel presented a clean, chic and wifely atmosphere.
• The bathroom was a bit small for the quality of the room.

“The hotel is in a great location! The hotel was clean, cozy, chic and wife!”

Oct 17, 2007 by Kizmat from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The heavenly bed and the heavenly double shower heads.
• Room felt a little cramped.

“Overall, excellent hotel. They have a bit of an elevator problem on the weekends. The wait on the hotel almost made me want to check out. Also, they had a problem with the water and we were told to drink the water out of the hotel room, only to find out later that I was charged. I called the hotel on Monday to complain and was advised the charge would be removed. As of Wednesday, I still have not received my credit. Seemed kind of suspect, I know it was only $9, but if they charged everyone, then they got over.”

Sep 25, 2007 by Business T. from Washington, GA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• Nice bedding and friendly check-in.
• The smell of the "carpet fresh" was too strong. The potty seat was worn out.

“This is a very nice hotel in a superb location. I would definitely stay here again.”

Sep 20, 2007 by Brenda from Land O Lakes, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location, price and quality.
• My husband wasnt with me.

“Excellent service, location and quality.”

Sep 19, 2007 by Andrea from Apopka, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was clean and the staff was friendly.
• The star rating of the hotel did not seem like a 4 star. I am sure with a little help it can be.

“This was a nice hotel. I would recommend it to others but I think may be they need to do some updating and some maintenance of the premises. Outside the hotel and the lobby were really nice but the rooms were mediocre.”

Sep 19, 2007 by Ray from Antioch, TN
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[3]

• Excellent bed and view, awesome showerhead.
• Small room, dirty bath floor, no amenities.

“Small room, no hot tub, spa, steam room, very hard to find the entrance, dirty tiles in the bathroom, ice machine not working on that floor.”

Sep 17, 2007 by Don from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bed and apple at night.
• The elevators made a noise all night, 20th floor.

“Very nice.”

Sep 13, 2007 by Dexter from Cookeville, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The bed was very comfortable.
• Ice machine on our floor was out of order.

“Located in a nice area, that was convenient to good restaurants and shopping.”

Sep 12, 2007 by Jane from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was all good.
• The prices on the honor bar were outrageous.

“This is a fabulous hotel. Renovated in contemporary style, it was lovely. We got in late that night, and the staff at the bar made sure that we got some excellent food; right before they were to close. The bellman was able to help us find, and wrote out directions, to something we were trying to find in Atlanta. I loved this hotel!”

Sep 10, 2007 by Jennifer from Decatur, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location to work.
• Rooms are rather small for a 3 star.

“Good for single travelers on business. Not a good family hotel, rooms are just too small.”

Sep 6, 2007 by Rebecca from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great shuttle service/ better than a taxi and great staff.
• Small pool.

“Hotel was very convenient to restaurants and large mall and business. Room was comfortable and quiet with a great view of the city. Staff was very helpful and great shuttle staff free of charge within 2 miles of hotel (which covers a lot of choices) we never drove ourselves once we parked the car, between the shuttle and the Marta (train system) of Atlanta. Great weekend experience. Lots to see and do in hot Atlanta. New aquarium is awesome, a must see.”

Sep 4, 2007 by Joseph M. from Enterprise, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Front lobby was very clean and staffs were friendly.
• Room was small but a nice view.

“Overall, the Westin was nice and comfortable but not my first choice in hotel accommodations. The room was relatively small. As long as your stay is overnight or a 2-night stay, the accommodations are worthwhile; otherwise, you will feel as though you are spending the night in a closet at best.”

Aug 29, 2007 by Titu from Houston, TX
Overall Rating: 4
Cleanliness:[1] • Staff:[4] • Location:[9]

• The pool was well kept.
• We had ants, roaches, and a septic tank problem.

“This hotel is more of a 2 1/2 star. The rooms are small, under construction, ants, roaches, septic issues. I had to change rooms twice. Maybe after construction is complete will the rating be able to increase.”

Aug 29, 2007 by Renee from Tallahassee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great rooms and excellent beds; staff was helpful and very courteous.
• Lobby area not very inviting; going through remodeling so it might be better soon.

“Great service and outstanding rooms. Very pleased with experience. Overall, location a plus to attractions we were visiting. Would recommend to friends and family.”

Aug 28, 2007 by Esmenia from Ringgold, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location beautiful pond.
• No fan in bathroom, no vending machines on site.

“Comfortable beds, nice area, good service friendly staff, clean rooms.”

Aug 24, 2007 by Barron from Greenvill, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location and appearance of the hotel stood out.
• The elevator area carpet was worn-out.

“I was disappointed about a couple of small things like a 4-star hotel not providing shower caps and the toilet seat covers old or worn-out. However I enjoyed my stay an would return their again, but I would classify this hotel as a 3-star.”

Aug 24, 2007 by Carla from Hixson, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• The lobby was attractive.
• I hated the fact that there was an electronic bar in the room.

“When we checked in, only half of the staff was helpful and friendly. There is a charge for local and toll-free calls. It seems like everything in this hotel comes with extra charges. I would rather stay at Embassy Suites where charges are not a surprise.”

Aug 22, 2007 by Ralph from Augusta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great service-check-in, shuttle, smiles.
• Broken elevator, broken exercise equip, non-English speaking staff.

“I found the room to be cramped with a king-size bed but luckily I was by myself. The room was clean and bedding, luxurious. The refrigerator wouldn't allow me to put in my own drinks to cool because it would charge my account for the moved items. (The front desk credited my account with only my simple telephone request.) The staff was all helpful except for those that couldn't speak English, which happened twice. I had exercised and didn't want to stink up the elevator but stairs were not to be found even after asking an employee so I ended up with a bride and her parents post-reception. The valet staff was very courteous even during the check-out rush. Overall, I'd definitely stay here again. The pool was pleasant. The exercise room was nice (though the stair stepper was broken and the TV reception was lousy--I didn't care much.)”

Aug 21, 2007 by Emanuel from Denver, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Room was very nice & clean.
• Lobby Bar got really rowdy in the evenings.

“Great location only minutes from Perimeter Mall, rooms were extremely clean & modern looking with extremely comfortable bed & furnishings. The lobby bar was a little rowdy at night, but great if you want to meet new people while having a drink.”

Aug 16, 2007 by Pamela from Niceville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fitness center rivals any fitness facility!
• Enjoyed everything.

“We completely enjoyed our stay. The entire staff was cordial and efficient. The setting was inviting and relaxing. The bed and linens made you want to sleep in all day. This is our first choice for the Atlanta area.”

Aug 13, 2007 by Roy from Winnsboro, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Good value!
• Hard to find.

“Really hard to get to but a good value.”

Jul 25, 2007 by Larry from Edwardsville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bed was very nice, room was also very clean.
• Not enough parking.

“Very nice hotel, would be happy to stay there again.”

Jul 19, 2007 by Dan from Marlboro, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great hotel. Convenient shuttle to local areas.
• Room service left much to be desired. A couple of calls to front desk were required to clean room.

“Overall experience was great. Room service could have been much better and an item was missing from bar and a correction was required from the hotel with no problems. Could have added free internet access.”

Jul 19, 2007 by Carroll from Greenville, SC
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[8]

• Location.

“Would give the hotel good marks as a three star. Just not there as a four star.”

Jul 19, 2007 by Camilla from Cullman, AL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• The breakfast buffet was good.
• The toilet leaked and kept the floor wet by the bed.

“The hotel staff would eventually answer any requests made of them, but it would always take at least two phone calls if not three. I expect leaky toilets and wet floors in a motel 6, not a Westin.”

Jul 19, 2007 by Jeff from Solvang, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• It was clean, attractive and aimed at the business traveler.
• Room/bathroom was not as large or as upgraded as I would have liked.

“The Westin was very accommodating and much focused on business travelers. Single cup coffee maker in the room is very nice. There were families there but nothing was geared for kids. The restaurant was over priced so we only ate breakfast there. Not far away there is a wide range of places to eat.”

1 of 1 people found this review helpful.

Jul 17, 2007 by Michelle from Huntsville, AL
Overall Rating: 5
Cleanliness:[7] • Staff:[1] • Location:[9]

• Location.
• Unhelpful, inexperienced staff.

“Disappointed in this hotel.”

0 of 1 people found this review helpful.

Jul 16, 2007 by Laurie from Kennesaw, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very friendly and the location is great.
• The hotel room was quite small and the bed was not very comfortable.

“I expected the hotel room to be much nicer. The staff was very friendly and cheerfully honored our request for a king sized bed instead of two doubles. The public areas are very nice and the restaurant offers outdoor tables next to a lake, which was very nice. The room was quite small and the bed, though attractive and clean, was not very comfortable. We would have paid more money to stay in a higher quality hotel if we had known.”

Jul 12, 2007 by Judy from Albany, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great bed.
• Could hear the elevator beeping.

“Great value.”

Jul 12, 2007 by Kimmie from Powder Springs, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very convenient location.
• The bathroom was a little small.

“Friendly staff, excellent food, comfortable bed!”