User Reviews for Renaissance Atlanta Hotel-Downtown

Research User Reviews for Renaissance Atlanta Hotel-Downtown (1-20 of 178)

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Oct 28, 2009 by Della from Avera,GA
Overall Rating: 7

• Front desk clerks were exceptionally helpful.
• Cleanliness.

“It was nice.”

Sep 8, 2009 by Patricia from Eugene,OR
Overall Rating: 10

• Front desk staff was friendly and helpful.

“Staff went out of the way to be helpful and was available to recommend restaurants nearby. Also there was free access to the internet in the lobby.”

Aug 25, 2009 by Felicia from Covington,GA
Overall Rating: 10

• Very spacious.
• N/A.

“Loved this hotel in the city so you will have the city noise but it was very spacious and one of the nicest hotels I have stayed in.”

Aug 24, 2009 by David from Rome,GA
Overall Rating: 8

• Location.
• Was put in a handicap room. Sparse, and dated furnishing.

“Usually a good hotel for the price in a safe area. I was disappointed in the room.”

Aug 16, 2009 by Jonjie from North Potomac,MD
Overall Rating: 8

• Parking options limited; either valet (expensive) or garage with no in-and-out privileges

“Good value hotel, near Georgia Tech where we dropped off our older daughter. Hotel main areas were very attractive, the rooms were so-so. Breakfast was OK, not cheap. Ate in hotel because of time constraints, would probably eat out next time. Pool/gym was decent size”

Aug 13, 2009 by Jessica from Orlando,FL
Overall Rating: 7

• Our room had a balcony.
• Ther toilet was broken throughout the stay in our room.

“They hotel is conveniently located in Downtown Atlanta. All staff was extremely helpful and kind. The drawbacks were that they could not find our reservation when we checked in and the toilet in our room was broken throughout our stay.”

Aug 12, 2009 by Nick from Stockbridge,GA
Overall Rating: 1

• The room was very nice with a view of the city.
• The parking was way too expensive and they charged me everytime I left the $28 valet.

“I was very pleased with the experience of the hotel until I checked my credit card statement and had been charged nearly a $100 for parking. I was told that I was charged everytime I left and mind you this is for one night.”

Jul 27, 2009 by Gil from Warrenville,SC
Overall Rating: 7

• The valets were great.
• Front desk staff was average at best.

“Nice hotel and great views of Atlanta. The valet parking staff was top notch. The concierge and front desk were average at best. Room was clean and nice.”

Jul 23, 2009 by Laura from Houston,TX
Overall Rating: 10

• comfort , extremely friendly and helpful staff, family friendly
• self parking area, and cost of valet parking

“see above”

Jul 21, 2009 by Lorraine from Southport,FL
Overall Rating: 7

• Good downtown location.
• Not well insulated from street noise, no refrigerator.

“I would stay here again except for the noise. The sliding doors to the balconey offer no insulation from street noise. There were sirens throughout the night.”

Jul 18, 2009 by Pat from Columbus,GA
Overall Rating: 10

• Convient to locations we were visiting. Staff very helpful and friendly, especially to the children.
• Toilet kept stopping up, but staff was quick to fix the problem.

“Staff very friendly and helpful. Beds were very comfortable. Parking was expensive at $28/daily. When you add that to all the other parking fees we had to pay at the locations we visited it was very high.”

Jul 7, 2009 by Justin from Wilmington,NC
Overall Rating: 8

• Great location in heart of the city.
• Parking costs $15 a day to park in parking deck, no free continental breakfast.

“Upscale and clean. Staff was very friendly.”

Jul 6, 2009 by Andrea from Bethany,IL
Overall Rating: 10

• The people there was really nice, free internet! I love the room.
• Nothing.

“Good location. Clean. One block from the Marta.”

Jul 2, 2009 by Teresa from Pulaski,TN
Overall Rating: 8

• Rooms were very nice and clean.
• Paying to park, if you pay a rate for a room per night parking should be free.

“Our room was great. The hotel restaurant was a major plus, we ate lunch and the food was great and the price was even better. The only complaint that I had was the lack of free parking, you had to pay $28.00 a day to have your car parked, I had no choice could not find any meter parking close. I understand that everyone thinks this is a given in a big city but for the price of hotel rooms you should not pay to park your vehicle, this should be included with the over priced rooms. The lady working the night shift at the bar in the lobby, fabulous. If I owned a business I would hire her in a minute. Great personality and customer oriented.”

Jun 30, 2009 by Alexandra from Canton,MS
Overall Rating: 10

• Friendly and helpful staff and clean accommodations.
• The hotel rooms did not have a refrigerator or microwave, and no WiFi. We are on a budget and couldn't afford to eat out the entire time.

“We loved it! We are loving forward to our next stay.”

Jun 18, 2009 by Jeni from Fullerton,CA
Overall Rating: 9

• I really enjoyed the staff. They were very friendly.
• There was no refrigerator in the rooms and no mini bar.

“This hotel was amazing. Staff was very pleasant.”

Jun 10, 2009 by Maria from Pleasant Grove,AL
Overall Rating: 8

• New decor.

“Very pleasant, clean, neat but nothing extra special.”

Jun 1, 2009 by Dan from Chagrin Falls,OH
Overall Rating: 9

• Conveniently located across from train station.
• Lack of free WiFi in rooms.

“This was an excellent hotel and I was delighted with the Priceline experience. The room was spacious, comfortable and had a wonderful view of downtown Atlanta.”

May 24, 2009 by Liz from Bowie,MD
Overall Rating: 9

• The decorum was very nice and classy. The room was nice as well - large enough for not being a suite.
• I did not like having to pay for parking. The savings I got on priceline was reduced because I had to pay to park there.

“The hotel was very nice. It had an upscale feel to it. Although the room was not a suite it was nice a comfortable and decorated very well. I liked that it offered free internet access which is always useful for business travelers.”

May 21, 2009 by Manuel from Lafayette,LA
Overall Rating: 8

• Good lobby presentation.
• Valet parking too expensive.

“Good hotel location, good presentation.Staff very friendly.”

May 13, 2009 by Gary from Niceville,FL
Overall Rating: 10

• Superb.
• Expensive parking; $29/day or $15/day but clock starts over each use of car.

“Heart of Atlanta, walking distance to Georgia Tech baseball field, as well as downtown shopping, eating, entertainment etc.”

May 13, 2009 by Vanessa from Baltimore,MD
Overall Rating: 9

• Location.
• Small television.

“This hotel was in a great location and has lots of amenities for the family or business traveler. I would recommend this hotel. They have valet parking which was a bit pricey, but overall, I would stay again.”

May 4, 2009 by Rosalind from Birmingham,AL
Overall Rating: 10

• The room was spacious and the decor excellent.

“Overall it was a pleasant, clean and friendly hotel.”

May 4, 2009 by Shannon from Albany,GA
Overall Rating: 9

• Comfortable bed.
• Hard to find and hard to get back on interstate.

“Room was very clean and comfortable. I enjoyed the small balcony.”

May 2, 2009 by James from Piney Flats,TN
Overall Rating: 8

• It is close to the Georgia Aquarium and The Varsity restaurant.
• The beds are too small for 2 people, the parking is too expensive, $28 per day, it is too noisy, located right beside a hospital emergency room.

“The parking was too expensive (28 per day). It is located next to a hospital emergency room and is very noisy, with sirens all day and night. The breakfast buffet is too expensive for the quality of the food in the restaurant at breakfast. We did not eat there for any other meal. The rooms are fine, but not 4 star. Beds are too small for 2 adults. It is close to the Georgia Aquarium and the Varsity restaurant is just around the corner. However, the Varsity is the only thing withing walking distance. Downtown and any attraction requires transportation. Overall, we would probably not choose to stay here again.”

Apr 29, 2009 by Tomoko from Savannah,GA
Overall Rating: 7

• It was clean, great view, roomy, attractive, but a little noisy.
• Noisy because ambulances were coming/going to hospital across the street.

“Wonderful view of downtown, clean, convenient to public transportation, economically priced with Priceline discount. Hospital noise is loud so consider rooming on side facing midtown.”

Apr 23, 2009 by Margaret from Athens,GA
Overall Rating: 9

• Excellent room service and meals.
• Nothing.

“A lovely room with a balcony that overlooked downtown. All personnel were very courteous and called me by name. Very comfortable bed.”

Apr 20, 2009 by Cindy from San Marcos,TX
Overall Rating: 5

• Located in downtown. Room view was great.
• Unhelpful staff (except housekeeping). No info about hotel in room, so had to keep calling the front desk.

“This hotel was not up to par for a Renaissance. No info about the hotel was given at check-in, (not even how to get to the elevators). For example: WiFi is free in the lobby/lounge, but costs $13.99 from your room; the hairdryer is in the closet; there is a pool (on the roof); hours of room service; room service menu; kiosk to print boarding passes is in lobby, etc. Staff told me they no longer leave an info book in the rooms, but did not know why. Gift shop items were priced like a theme park gift shop. Concierge was curt. Had to eat in the lounge because the restaurant closed 30 min early; food was mediocre. Bed was comfortable; room ceiling was peeling, but the view from the balcony was great; mold in bath tile; towels had hair in them; WiFi was extremely slow. There is a hospital nearby, so ambulance sirens are heard throughout the night. I have paid less than this for a much nicer hotel downtown in a major city (on Priceline). Very disappointing.”

Apr 16, 2009 by Susan from Hilton Head,SC
Overall Rating: 10

• Everything.
• Expensive.

“Great hotel, wonderful experience and close to everything. Will go back any time.”

Apr 15, 2009 by Tracey from Creve Coeur,IL
Overall Rating: 7

• Nice hotel, clean, friendly staff.
• Pool not in service, noise, no internet.

“Hotel was nice, disappointed pool did not open until after we left, no internet service, noise was loud at times.”

Apr 13, 2009 by Diana from Germantown,MD
Overall Rating: 10

• Staff was extra friendly and accommodating.

“Very nice and clean hotel. Rooms were well appointed and quiet.”

Apr 1, 2009 by from Murfreesboro,TN
Overall Rating: 5

• Only valet parking $28.00 was way too much.

“The hotel itself was really nice. We had a great view of Atlanta from our 22nd story balcony. The only bad things were the hotel only has valet parking which was too much in my book $28 per night and the ambulance sirens all night long.”

Mar 31, 2009 by Doris from Hampton,SC
Overall Rating: 10

• Large, clean room, comfortable bed and staff was helpful.

“This hotel is located in Midtown section of Atlanta.”

Mar 31, 2009 by LaShawn from Murfreesboro,TN
Overall Rating: 7

• Great location.

“This hotel was awesome! The staff was friendly and the hotel was perfect for our spring break trip to the GA.”

Mar 16, 2009 by Kristy from Mccaysville,GA
Overall Rating: 8

• Large room, room service prompt, great view.
• Had to tell housekeeping 4-5 times that I was checking out at noon. Continued to interrupt me and try to get into my room to clean. Parking.

“Good: Great location; large, clean room with really nice bedding and decor; great view with private balcony. Bad: Across the street parking: There were signs posted about recent break-ins that made me feel very uneasy and unsafe. The level I was in was very dark, even at noon when I left. Also, valet was $28 - too much.”

Mar 12, 2009 by Joey from Miami,FL
Overall Rating: 6

• Great view. Excellent accommodations.
• The only parking available was $24.00 a day.

“Great hotel with a good portion of rooms having a view. Staff & amenities were great. Parking costs at least $24 a day with no alternative.”

Mar 10, 2009 by Jeffrey from Montgomery,AL
Overall Rating: 10

• I liked that this hotel was easy to find as well as the view was great from any room.
• It was a little noisy being right next to then interstate and the Emory Hospital Helicopter pad but you get used to it.

“The Renaissance in Downtown Atlanta is a great choice if you want to be close to everything downtown. It's a 5 minute cab ride to Phillips Arena and Nike Pavilion. It's in a safe enough area that if you just wanted to get out and walk around you could do so at most anytime. We went for a walk at 4am and it was wonderful.”

Mar 4, 2009 by Debbie from Columbus,GA
Overall Rating: 8

• Valet staff were exceptional.
• Nighttime noise in hotel and from nearby hospital.

“Perfect location for concert at Fox Theater, great restaurants nearby, all staff persons were very helpful.”

Feb 28, 2009 by Brian from Montgomery,AL
Overall Rating: 1

• Beautiful property.
• Staff was rude, valet parking took forever.

“I missed my main event because it took over 30 minutes to get my car out of valet parking. I can't believe how many problems I had. Worst stay ever at any hotel.”

Feb 23, 2009 by Mark from Chattanooga,TN
Overall Rating: 10

• Location was good for my trip, room was clean and in good condition, staff was nice.

“Would stay again.”

Feb 14, 2009 by Greg from Greenville,SC
Overall Rating: 7

• The room was very comfortable.
• The amenities, like television, were pretty outdated.

“If you are a business traveler, this hotel is a good choice. The rooms are comfortable, if a tad out of date. Internet access is an add on to whatever deal you get, so keep that in mind. The in house restaurant was fair at best, the neighborhood is a bit sketchy but changing.”

Feb 5, 2009 by Tom from Asheville,NC
Overall Rating: 3

• Poor sound insulation - traffic noise.

“Hotel was clean, well appointed rooms and public areas. Windows were poorly insulated and did not keep out much traffic noise. Room had some maintenance issues like broken plug for high speed internet and thermostat display that did not work. Hotel has no parking of its own. It is close to a subway station however and not far from downtown.”

Jan 22, 2009 by Shayla from Greenville,SC
Overall Rating: 6

• The hotel was great overall. I just didn't like the fact of having to pay to park at the hotel.
  
• Paying to park, at the hotel.

“Great!”

Jan 14, 2009 by Denise from Tabernacle,NJ
Overall Rating: 8

• Very clean, attentive staff at check in.
• Not enough servers for the restaurant, did not provide shampoo, soap etc after day one.

“A personable friendly clean place that was obviously understaffed.”

Jan 13, 2009 by Linda from Alexandria,VA
Overall Rating: 10

• The bed and linens.
• It wasn't really
  downtown Atlanta.

“Beautiful hotel right across the street from the Marta, so you could get downtown easily.”

Jan 11, 2009 by Lina from Winston Salem,NC
Overall Rating: 10

• People, rooms. Ubication, clean.
• Valet parking was very expensive.

“Wonderful, we want to be there again, thank you for everything, food was fabulous; It is a place for people of different ages.”

Jan 5, 2009 by Jai from Stockbridge,GA
Overall Rating: 8

• The hotel lobby was beautiful. The Valet staff was great.
• My bathroom was not clean. My bathroom had fecial matter in the toliet.

“Overall, I enjoyed my stay after I was transferred to another room. I was transferred due to the fact the maid staff did not properly clean my room. The tolet had fecease in the toliet. I was mortified. The instantly changed my room. I was given free room services to rectify the matter. I would say stay at this hotel. They try to right any wrongs.”

Jan 4, 2009 by Troy from Cut Off,LA
Overall Rating: 8

• Close to Marta train.
• Room Coffee Pot still had coffee from previous tenent.

“Overall Hotel was fine and about what I expected. One issue, which was the Coffee Pot still had liquid coffee in it from the previous use. That led me to wonder what else in the room had not been cleaned even though it appeared to be clean.”

Jan 4, 2009 by Chrissy from Waynesboro,GA
Overall Rating: 4

• Nice

“The hotel and staff were friendly, however at 2:45 am the fire alarm went off, which was a false alarm. We had very noisy guests staying on both sides who yelled on their balcony to other guests until 4 am. Not only was the yelling and slamming of room doors bad but then someone decided they wanted to shot firecrackers off their balcony. It was not a pleasant stay with an 11 year old and a 3 year old.”

Dec 30, 2008 by Jim from Gainesville,FL
Overall Rating: 9

• The view of downtown Atlanta.
• Slow drain in the bathtub.

“We thoroughly enjoyed our stay at the Renaissance. The services, room, staff and the fabulous view of downtown Atlanta. The only downside would be the slow drain in the bathtub, but that can happen anywhere.”