User Reviews for Renaissance Atlanta Hotel-Downtown

Research User Reviews for Renaissance Atlanta Hotel-Downtown (21-40 of 178)

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May 13, 2009 by Gary from Niceville,FL
Overall Rating: 10

• Superb.
• Expensive parking; $29/day or $15/day but clock starts over each use of car.

“Heart of Atlanta, walking distance to Georgia Tech baseball field, as well as downtown shopping, eating, entertainment etc.”

May 13, 2009 by Vanessa from Baltimore,MD
Overall Rating: 9

• Location.
• Small television.

“This hotel was in a great location and has lots of amenities for the family or business traveler. I would recommend this hotel. They have valet parking which was a bit pricey, but overall, I would stay again.”

May 4, 2009 by Rosalind from Birmingham,AL
Overall Rating: 10

• The room was spacious and the decor excellent.

“Overall it was a pleasant, clean and friendly hotel.”

May 4, 2009 by Shannon from Albany,GA
Overall Rating: 9

• Comfortable bed.
• Hard to find and hard to get back on interstate.

“Room was very clean and comfortable. I enjoyed the small balcony.”

May 2, 2009 by James from Piney Flats,TN
Overall Rating: 8

• It is close to the Georgia Aquarium and The Varsity restaurant.
• The beds are too small for 2 people, the parking is too expensive, $28 per day, it is too noisy, located right beside a hospital emergency room.

“The parking was too expensive (28 per day). It is located next to a hospital emergency room and is very noisy, with sirens all day and night. The breakfast buffet is too expensive for the quality of the food in the restaurant at breakfast. We did not eat there for any other meal. The rooms are fine, but not 4 star. Beds are too small for 2 adults. It is close to the Georgia Aquarium and the Varsity restaurant is just around the corner. However, the Varsity is the only thing withing walking distance. Downtown and any attraction requires transportation. Overall, we would probably not choose to stay here again.”

Apr 29, 2009 by Tomoko from Savannah,GA
Overall Rating: 7

• It was clean, great view, roomy, attractive, but a little noisy.
• Noisy because ambulances were coming/going to hospital across the street.

“Wonderful view of downtown, clean, convenient to public transportation, economically priced with Priceline discount. Hospital noise is loud so consider rooming on side facing midtown.”

Apr 23, 2009 by Margaret from Athens,GA
Overall Rating: 9

• Excellent room service and meals.
• Nothing.

“A lovely room with a balcony that overlooked downtown. All personnel were very courteous and called me by name. Very comfortable bed.”

Apr 20, 2009 by Cindy from San Marcos,TX
Overall Rating: 5

• Located in downtown. Room view was great.
• Unhelpful staff (except housekeeping). No info about hotel in room, so had to keep calling the front desk.

“This hotel was not up to par for a Renaissance. No info about the hotel was given at check-in, (not even how to get to the elevators). For example: WiFi is free in the lobby/lounge, but costs $13.99 from your room; the hairdryer is in the closet; there is a pool (on the roof); hours of room service; room service menu; kiosk to print boarding passes is in lobby, etc. Staff told me they no longer leave an info book in the rooms, but did not know why. Gift shop items were priced like a theme park gift shop. Concierge was curt. Had to eat in the lounge because the restaurant closed 30 min early; food was mediocre. Bed was comfortable; room ceiling was peeling, but the view from the balcony was great; mold in bath tile; towels had hair in them; WiFi was extremely slow. There is a hospital nearby, so ambulance sirens are heard throughout the night. I have paid less than this for a much nicer hotel downtown in a major city (on Priceline). Very disappointing.”

Apr 16, 2009 by Susan from Hilton Head,SC
Overall Rating: 10

• Everything.
• Expensive.

“Great hotel, wonderful experience and close to everything. Will go back any time.”

Apr 15, 2009 by Tracey from Creve Coeur,IL
Overall Rating: 7

• Nice hotel, clean, friendly staff.
• Pool not in service, noise, no internet.

“Hotel was nice, disappointed pool did not open until after we left, no internet service, noise was loud at times.”

Apr 13, 2009 by Diana from Germantown,MD
Overall Rating: 10

• Staff was extra friendly and accommodating.

“Very nice and clean hotel. Rooms were well appointed and quiet.”

Apr 1, 2009 by from Murfreesboro,TN
Overall Rating: 5

• Only valet parking $28.00 was way too much.

“The hotel itself was really nice. We had a great view of Atlanta from our 22nd story balcony. The only bad things were the hotel only has valet parking which was too much in my book $28 per night and the ambulance sirens all night long.”

Mar 31, 2009 by Doris from Hampton,SC
Overall Rating: 10

• Large, clean room, comfortable bed and staff was helpful.

“This hotel is located in Midtown section of Atlanta.”

Mar 31, 2009 by LaShawn from Murfreesboro,TN
Overall Rating: 7

• Great location.

“This hotel was awesome! The staff was friendly and the hotel was perfect for our spring break trip to the GA.”

Mar 16, 2009 by Kristy from Mccaysville,GA
Overall Rating: 8

• Large room, room service prompt, great view.
• Had to tell housekeeping 4-5 times that I was checking out at noon. Continued to interrupt me and try to get into my room to clean. Parking.

“Good: Great location; large, clean room with really nice bedding and decor; great view with private balcony. Bad: Across the street parking: There were signs posted about recent break-ins that made me feel very uneasy and unsafe. The level I was in was very dark, even at noon when I left. Also, valet was $28 - too much.”

Mar 12, 2009 by Joey from Miami,FL
Overall Rating: 6

• Great view. Excellent accommodations.
• The only parking available was $24.00 a day.

“Great hotel with a good portion of rooms having a view. Staff & amenities were great. Parking costs at least $24 a day with no alternative.”

Mar 10, 2009 by Jeffrey from Montgomery,AL
Overall Rating: 10

• I liked that this hotel was easy to find as well as the view was great from any room.
• It was a little noisy being right next to then interstate and the Emory Hospital Helicopter pad but you get used to it.

“The Renaissance in Downtown Atlanta is a great choice if you want to be close to everything downtown. It's a 5 minute cab ride to Phillips Arena and Nike Pavilion. It's in a safe enough area that if you just wanted to get out and walk around you could do so at most anytime. We went for a walk at 4am and it was wonderful.”

Mar 4, 2009 by Debbie from Columbus,GA
Overall Rating: 8

• Valet staff were exceptional.
• Nighttime noise in hotel and from nearby hospital.

“Perfect location for concert at Fox Theater, great restaurants nearby, all staff persons were very helpful.”

Feb 28, 2009 by Brian from Montgomery,AL
Overall Rating: 1

• Beautiful property.
• Staff was rude, valet parking took forever.

“I missed my main event because it took over 30 minutes to get my car out of valet parking. I can't believe how many problems I had. Worst stay ever at any hotel.”

Feb 23, 2009 by Mark from Chattanooga,TN
Overall Rating: 10

• Location was good for my trip, room was clean and in good condition, staff was nice.

“Would stay again.”

Feb 14, 2009 by Greg from Greenville,SC
Overall Rating: 7

• The room was very comfortable.
• The amenities, like television, were pretty outdated.

“If you are a business traveler, this hotel is a good choice. The rooms are comfortable, if a tad out of date. Internet access is an add on to whatever deal you get, so keep that in mind. The in house restaurant was fair at best, the neighborhood is a bit sketchy but changing.”

Feb 5, 2009 by Tom from Asheville,NC
Overall Rating: 3

• Poor sound insulation - traffic noise.

“Hotel was clean, well appointed rooms and public areas. Windows were poorly insulated and did not keep out much traffic noise. Room had some maintenance issues like broken plug for high speed internet and thermostat display that did not work. Hotel has no parking of its own. It is close to a subway station however and not far from downtown.”

Jan 22, 2009 by Shayla from Greenville,SC
Overall Rating: 6

• The hotel was great overall. I just didn't like the fact of having to pay to park at the hotel.
  
• Paying to park, at the hotel.

“Great!”

Jan 14, 2009 by Denise from Tabernacle,NJ
Overall Rating: 8

• Very clean, attentive staff at check in.
• Not enough servers for the restaurant, did not provide shampoo, soap etc after day one.

“A personable friendly clean place that was obviously understaffed.”

Jan 13, 2009 by Linda from Alexandria,VA
Overall Rating: 10

• The bed and linens.
• It wasn't really
  downtown Atlanta.

“Beautiful hotel right across the street from the Marta, so you could get downtown easily.”

Jan 11, 2009 by Lina from Winston Salem,NC
Overall Rating: 10

• People, rooms. Ubication, clean.
• Valet parking was very expensive.

“Wonderful, we want to be there again, thank you for everything, food was fabulous; It is a place for people of different ages.”

Jan 5, 2009 by Jai from Stockbridge,GA
Overall Rating: 8

• The hotel lobby was beautiful. The Valet staff was great.
• My bathroom was not clean. My bathroom had fecial matter in the toliet.

“Overall, I enjoyed my stay after I was transferred to another room. I was transferred due to the fact the maid staff did not properly clean my room. The tolet had fecease in the toliet. I was mortified. The instantly changed my room. I was given free room services to rectify the matter. I would say stay at this hotel. They try to right any wrongs.”

Jan 4, 2009 by Troy from Cut Off,LA
Overall Rating: 8

• Close to Marta train.
• Room Coffee Pot still had coffee from previous tenent.

“Overall Hotel was fine and about what I expected. One issue, which was the Coffee Pot still had liquid coffee in it from the previous use. That led me to wonder what else in the room had not been cleaned even though it appeared to be clean.”

Jan 4, 2009 by Chrissy from Waynesboro,GA
Overall Rating: 4

• Nice

“The hotel and staff were friendly, however at 2:45 am the fire alarm went off, which was a false alarm. We had very noisy guests staying on both sides who yelled on their balcony to other guests until 4 am. Not only was the yelling and slamming of room doors bad but then someone decided they wanted to shot firecrackers off their balcony. It was not a pleasant stay with an 11 year old and a 3 year old.”

Dec 30, 2008 by Jim from Gainesville,FL
Overall Rating: 9

• The view of downtown Atlanta.
• Slow drain in the bathtub.

“We thoroughly enjoyed our stay at the Renaissance. The services, room, staff and the fabulous view of downtown Atlanta. The only downside would be the slow drain in the bathtub, but that can happen anywhere.”

Dec 26, 2008 by Lecia from Beverly Hills,CA
Overall Rating: 9

• The hospitality of the staff. They were great.
• The hotel needs to upgrade its heating system.

“Great staff. They are they epitome of southern hospitality. The hotel needs some engineering upgrades but overall my experience was great. The beds were super comfortable.”

Dec 3, 2008 by JC from Riverview,FL
Overall Rating: 5

• Hotel is nice and elegant.
• Parking should be more secure, parked at garage and car was broken into.

“Hotel was very nice, I chose not to valet my car and parked in the recommended garage by the hotel attendants. And my car was broken into and stuff was stolen out of it.”

Dec 3, 2008 by Rensie from Augusta,GA
Overall Rating: 9

• The amenities were great. The location was great for ease of getting on the interstate as well as going in midtown for after-hour socializing.
• May want to inform travelers that parking-valet at the hotel will add an extra $24 per day with unlimited departures. Extra $15 if park yourself.

“The hotel was great and I would go there again. Facilities were superior and the staff was very friendly. Travelers should budget for parking-$24/day valet with unlimited departures & returns or $15 park yourself each time you leave. Great location!”

Nov 27, 2008 by Christy from Gillette,NJ
Overall Rating: 5

• It was very comfortable and served us well for our travel to Atlanta.
• Our room did not get cleaned 2 of the 4 days we stayed and our linens were not changed but once and we had to do it ourselves.

“The staff was friendly and tried their best to accommodate our needs - The valet was probably the quickest and most friendly staff at the facility - Our room was very comfortable and the only complaint was that the maid service did not arrive until very late in the day and the room was not cleaned for 2 of the 4 days we stayed. In addition, the linens did not get changed with the exception of the day that we got the linens from house keeping and did it ourselves. The location was very convenient to all areas downtown.”

Nov 17, 2008 by Cherry from Flowery Branch,GA
Overall Rating: 9

• Nice, spacious room and convenient to philips arena where we attended a concert.
• Did not like the so - called german pub/restaurant.

“My husband and
I were satisfied with everything about this hotel except the German Pub was not quite up to par. It took a while to be greeted and then served. The menu was quite limited. We expected more german fare and a greater beer selection. The room was very nice and clean and located conveniently in the Atlanta Downtown Area.”

Nov 15, 2008 by Jud from Flowood,MS
Overall Rating: 9

• Excellent service, excellent food at hotel restaurant, excellent view of downtown Atlanta.
• Expensive valet parking is the only safe option.

“My wife and I really enjoyed our stay. Our room was exceptionally clean. We had a great view of Downtown Atlanta and the hotel staff was very friendly and professional. The hotel restaurant food as well as room service food was great.”

Oct 16, 2008 by Megan
Overall Rating: 10

• The rooms were very nice and extremely clean. The staff was extremely friendly!
• The bathrooms were slightly small and you can't close the door while on the toilet.

“Beautiful and clean hotel in a convenient location to the downtown Atlanta attractions and business sites.”

Oct 14, 2008 by Dave
Overall Rating: 8

• The lobby was attractive and the bed was very comfortable.
• Valet parking was way too slow.
  

“I would stay again, but find my own parking on the street.”

Oct 12, 2008 by Mark
Overall Rating: 9

• The veiw of the city.
• The restaurant food.

“This hotel staff was very nice and went out of their way to make my family happy with our stay.”

Sep 17, 2008 by Lee
Overall Rating: 9

• Staff.
• Sheets were dirty .

“I really loved the staff, location and the only thing I would change is the parking is expensive.”

Sep 12, 2008 by Jerry from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Nicely appointed lobby & room. Very friendly staff.
• Location is somewhat off the beaten path.

“Everything about my stay was excellent. The staff was extremely helpful, friendly and seemed happy in their jobs. The downside is the location. It is out their by itself. However, within close walking distance the Varsity and Mary Mac restaurants. I would certainly stay again.”

Sep 11, 2008 by Sara from Rincon, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Loved the location, the balcony was a surprise, the decor was attractive and comfortable.
• Pool closed for renovation, sports bar closed for renovation, next to a hospital which was very noisy.

“The room was spacious and luxurious. The staff was extremely accommodating. However, the pool was closed and the sports bar was closed.”

Sep 10, 2008 by Michele B. from Augusta, GA
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[7]

• Nice bed - extremely friendly, service oriented staff.
• Pool is closed after Labor Day.

“Nice hotel, great staff, will stay again and try the restaurant.”

Sep 10, 2008 by Sherrie from Tallahassee, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The location was excellent.
• The parking set up was horrible, it took forever to get the car out of valet.

“This hotel was very nice and the staff was great. Beds were good, but the valet service was not. Overall, I would stay again for the type of trip I was on.”

Sep 10, 2008 by Alyte from Duluth, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bathrobe, alarm clock and the view were all great.
• Pool was closed, never found the continental breakfast.

“I was very pleasantly surprised by the hotel and customer service. Everything exceeded my expectations. Our view of downtown was beautiful and we enjoyed the balcony.”

Sep 7, 2008 by Nathan from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to the metro.
• No free internet.

“Staff friendly, quick check in; was given a handicap room even though it was not requested, coffee mugs were missing from the room when I requested I was given paper cups. My stay was great.”

Sep 6, 2008 by Trellis from New Orleans, LA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[1]

• It was very nice and comfortable.
• Parking $22.00 and $12.95 for internet.

“I was not happy because I evacuated for the storm. Not knowing that if me and husband would have to pay $22.00 a day each for parking. And I thought the hotel could bent their rules for us. Just to let their customers know that it's not all about money. We were staying at that hotel only because we were running from the storm. And also didn't know that they charged for internet service. Don't get me wrong the hotel was real nice but If I would have known about the parking and internet service I wouldn't have been a guest there.”

Sep 6, 2008 by Kevin from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location. Great rooms. Great view. Every room has a balcony.
• Fifteen dollars per day parking.

“I was on the 20th floor with a southern-facing room, so the view of downtown Atlanta was great! I loved having a balcony in order to hear and smell the city in a more intimate fashion. I was within walking distance of downtown convention centers, and about a block away from a MARTA station. The hotel has multiple dining options and a great pool. The elevators were very quick!”

Sep 3, 2008 by Mike
Overall Rating: 3

• Could not sleep for the noise outside the hotel.

“Hotel facilities are more than adequate, however the environment around the hotel is noisy to the degree that it prevents sleeping. Ear plugs were provided in each room.”

Aug 31, 2008 by Jeanna from Hephzibah, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• I loved the location and view of the city from the balcony!
• The valet parking is $22 but it was extremely convenient and 3 dollars cheaper than other hotels in the same class.

“The hotel is in an excellent location. It is right next to 75/85, Georgia Dome, World Congress Center, Georgia Tech, GSU, Aquarium etc. The room was very spacious, elegant and clean! It could comfortably sleep 5 people. I feel that the balcony is what sets it apart from other hotels!”