User Reviews for Renaissance Concourse Atlanta

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May 13, 2008 by Beth from Westminster, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Upscale, attractive, fabulous beds, clean and "crisp".
• My lunch salad was made with old lettuce; wilted and boned.

“I would definitely stay again.”

May 12, 2008 by Donna from Greer, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• They hotel staff at the desk were very nice and helpful.
• After we arrived, we ordered $22.00 of deserts and they were not even eatable.

“We will stay there again but will not eat there.”

May 12, 2008 by Sharon from Birmingham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was extremely helpful and professional.
• Had to pay for parking.

“Hotel met my expectations. The staff was very helpful and professional. The common areas are nicely appointed and my room had new bed linens and comfortable bedding. Will stay again in the future.”

May 7, 2008 by Kat from Ypsilanti, Michigan
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Comfortable beds .
• Outdated television.

“This was a very nice/clean hotel, the staff was very friendly and Helpful. The most comfortable bed I ever slept on. Our room had a balcony and we had a view of the runway which my husband really enjoyed watching the planes coming and going all day and night, I was very surprised that we were not able to hear the noise from the planes at night. We came into town for a funeral, but our hotel was so inviting it felt like we were on a Honeymoon (smile). One thing we were a little disappointed with was the size of the television, other than that it was a wonderful/beautiful place to stay and we will be staying again and again. Location was also great.”

May 7, 2008 by Katherine from Ypsilanti, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Being able to go out on the Balcony.
• That I had to leave so soon.

“The most comfortable bed I have ever slept in. The staff was very nice and helpful. My husband really enjoyed being so close to the run-way he watched planes every free moment he had. We were in town for a funeral, but being at this hotel made us feel like we were on a honeymoon. I will stay here again and again.”

May 6, 2008 by Curt from Bristow, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenient to the airport.
• Nothing.

“Excellent accommodations for a nice weekend.”

May 6, 2008 by Jackie from Richmond Hill, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Staff was very helpful.
• The deodorizer on the carpet! And pay to park.

“Our stay was enjoyable other than the fact the hotel uses a deodorizing powder when they vacuum the carpet. The smell was so strong it caused an asthma attack.”

May 2, 2008 by Becky from Colquitt, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent customer service! Staff very helpful getting us to and from the airport, as well as directions on how to use the Marta.
• I'm afraid I have nothing bad to say.

“High class, customer service was excellent, rooms were comfortable and clean. I would recommend this hotel to anyone, business or pleasure. This wasn't my first visit to the Renaissance, and it won't be my last!”

May 1, 2008 by Heather from Hartsdale, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[8]

• Close to airport with a shuttle van. Delicious room service.
• Not clear where shuttle van pick up is on arrival. Restaurant closes at 10 pm. after my arrival.

“Beautiful space, but staff seemed confused and got different answers to the same questions. Restaurant closes early for those arriving late, but room service was good.”

Apr 28, 2008 by Philip from Charleston, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location.
• No free mineral water in room.

“Ideal when needs an hotel near ATL.”

Apr 28, 2008 by Jim from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds are great!
• The location is too isolated from other restaurants and shopping.

“The hotel is great and surprisingly quite considerating its proximity to the airport.”

Apr 24, 2008 by Jason from Memphis, TN
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[1]

• Appearance.
• Very noisy!

“This hotel is right on the runway and we were given what I think was the worst room in the hotel. It was very noisy from the airplanes! Do not go here if you plan on getting any rest!”

Apr 18, 2008 by Andrea from Roaming Shores, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service.
• Entire hotel is non-smoking, but that wouldn't keep me from staying again.

“Desk staff was so friendly, my room key did not work and when I went back they just switched me to even better room. Called to request a wake-up call and the guy was also so friendly. Room was clean, great bedding - didn't try the restaurant or bar. Not noisy at all my room with balcony faced one of the airport runways, it'd be fun for kids to watch the planes. Definitely stay again next trip to Atlanta.”

Apr 18, 2008 by Gary from Meridian, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds, public area, staff.
• Breakfast price a bit too high.

“Excellent airport hotel.”

Apr 17, 2008 by Patricia from Ohatchee, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient to airport and most of the main interstates. They had most amenities that I look for.
• The close proximity to the airport making the noise level a little distracting at times.

“The hotel was very comfortable and welcoming. The staff, what little we relied on them, was very friendly and helpful. Our accommodations were nice with a relaxing atmosphere. I am pleased all together with our stay.”

Apr 16, 2008 by Liz from Bell Gardens, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was so close to the airport!
• The prices of internet were a bit expensive.

“This is a nice, high-end hotel. Perfect for getting to the airport.”

Apr 9, 2008 by Jill from Pensacola, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Large room, very convenient to the Atlanta airport.
• Parking charge.

“We arrived at the Atlanta airport at midnight, and it took less than 5 minutes to get to this hotel. They were able to give us a room with 2 double beds. Rooms were very large. Entire family was very pleased.”

Apr 8, 2008 by Hank from Fort Washington, MD
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• Clean.
• Didn't get the king sized bed which I selected.

“The hotel was nice and it's a good business traveler's hotel; very close to the airport and nice restaurants. Easy access to and from the city of Atlanta.”

Apr 3, 2008 by Regina from Bowling Green, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness, comfort and lush bedding, beautiful décor.
• Our waitress in the restaurant wasn't the most pleasant, we couldn't find her at times when we needed her.

“The directions and location were easy to find. We were very pleased with the comfort of our room as well as the cleanliness. It was a very pleasant experience. The staff at the front desk was very pleasant to talk with.”

Mar 24, 2008 by Michelle from Tanner, AL
Overall Rating: 1
Cleanliness:[2] • Staff:[8] • Location:[5]

• The bedding was nice. Washable Duvet covers instead of nasty bedspreads.
• Dangerous for children, cramped rooms, bathrooms disgusting.

“Our rooms were on the 10th floor, and they had windows that opened to the parking lot with no safety latch and no screens. Extremely dangerous! The pool and spa area where disgustingly filthy, with debris in the bottom of the spa, and pool deck and stairs so slimy they were slippery. One of our children slipped on the slime and hurt his leg on the concrete. Security was very nice and helpful, front desk people were snobby and nasty. Rooms were small, dismal and cramped, and hadn't been updated (except for decent bedding) in a long time. Air conditioner did not work. These rooms were more like motel 6. Not even a hair dryer. Fridge worked, but unable to utilize because of broken shelves. Over all, an extremely unpleasant experience and VERY dangerous for kids. We will NEVER stay in any Renaissance hotel again.”

Mar 24, 2008 by Dennis from Montgomery, AL
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[10]

• Beautiful Hotel in a great location.
• Valet Parking and Check in was a cluster.

“Great Hotel would definitely stay again. The quality of the food in the restaurant was magnificent!”

Mar 23, 2008 by Ellery from Apopka, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Liked the desk, bed, and shower.
• I wish it was more insulated from the airport.

“This is an excellent business hotel. The rooms have a good work desk, shower, heat/AC and bed.”

Mar 20, 2008 by Tim from Cornelia, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• It was very convenient to the Airport.
• High on promises and low on delivery.

“I got was a very small room with one queen sized bed, and a shower in the non-jetted tub. I was just looking for one night for my wife and me to stay in a very nice, classy hotel, but I must admit I was disappointed.”

Mar 20, 2008 by Jackie from Wildwood, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great restaurant selections/comfortable bed.
• Air conditioning system spewed white particles.

“The hotel was fine for our purposes - only negative was a very long wait for room service dinner and the air conditioning problem.”

Mar 17, 2008 by Molly from Mathews, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was excellent. the bed was cozy and comfortable.
• The price of drinks at the bar was a little high.

“Excellent location if you are going to the airport. The airport shuttle was on time and friendly. The rooms were very confortable. The grounds were well kept. The restaurant was very good but not excellent.”

Mar 17, 2008 by Ace from Glendale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Everything except parking.
• Parking

“Hotel was perfect for our stay.”

Mar 15, 2008 by Benny from Pettisville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good Customer service and nice rooms.
• Paying for internet service.

“I enjoyed my stay. I would recommend this hotel to others.”

Mar 14, 2008 by Cc from Mount Vernon, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• I liked the convenience of being close to the airport with free shuttle and I loved the view of the runways.
• Room had wallpaper peeling off the wall near the bed.

“This hotel is definitely one of my favorites. The room was very clean and comfortable with a very relaxing atmosphere. The view is spectacular! One of my complaints however is that the wallpaper on the wall near one of the beds was peeling off. I am also not in agreement with the charge for the wireless internet. Hotels with much less of a rating offer free internet access.”

Mar 13, 2008 by Sammy from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful staff, convenient, very comfortable.
• Wireless internet in the room was very expensive.

“I would highly recommend this hotel to anyone traveling through the Atlanta Airport.”

Mar 4, 2008 by Elaine W. from Green Cove Springs, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Beds and pillows.
• Nothing.

“Great staff, from van driver to bellman.”

Feb 29, 2008 by Mike from Comstock Park, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location to ATL Airport.

“This hotel was not as nice as I hoped it would be. The rooms are in need of upgrades including new coffeemaker, iron, ironing board & TV. I had to struggle getting the old, flimsy sliding closet doors back on their tracks. Fitness room was very good and updated.”

Feb 29, 2008 by Frank from Myrtle Baech, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The service of the front desk was outstanding.
• The dirty washcloth I found hanging on the shower in my room which was suppose to be a clean new room.

“I have previously stayed at this hotel about 15 years ago and was quite impressed with it then. I was a little disappointed this trip. The front desk staff was very friendly and professional and went out of their way to make sure I was taken care of. The rooms are starting to get an old appearance and need to be completely renovated. This is a perfect hotel for the business traveler.”

Feb 29, 2008 by Will from Bowie, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bed, luxurious, love the bath soaps.
• The TV had too many charges. They should have free movies, music.

“The room, though small, was put together well. The bedding made you feel that you were in a high-end hotel. Loved the bath soaps. Everyone from the reception desk to the parking attendant greeted you with a smile. They didn't hesitate to offer assistance. Will stay at any Renaissance Concourse Hotel again.”

Feb 23, 2008 by Jorge from Merritt Island, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Large room nicely appointed with a good view.
• I think their interior shower curtains are designed for the outside.

“Nice rooms, clean, quiet. Restaurants within walking distance, and nice restaurants (including a sports bar) in the hotel.”

Feb 22, 2008 by Carol from Vestal, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The bed was luxurious and room spacious.
• Paying for parking.

“Even though right next to the airport runway, we did not notice the airplanes taking off well insulated. Everything was really nice, clean, and comfortable. Breakfast buffet was very good - lots to choose from - maybe a little pricey.”

Feb 22, 2008 by Pj from Ottawa, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and the view.
• It was a bit noisy in the morning.

“The hotel is very conveniently located near the airport. A free shuttle runs every 15 minutes to get you to/from the airport. The rooms are very spacious and the view of the planes landing and taking off was great. Noise from the planes wasn't a problem although the openness of the hotel resulted in noise from the restaurant on the first floor waking us up in our room on the 9th floor.”

Feb 21, 2008 by Deborah from Madison, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Close to the meeting place.
• Drainage slow in bathroom.

“The room decorations are a bit out-dated, the size of the room was good. It did not quite feel like four stars to me.”

Feb 21, 2008 by John from Bristol, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The convenience and comfort of the hotel.
• The dining at the hotel could use improvement. very expensive and not top quality items&

“I would love to stay here again. The hotel staff was friendly. The pool and fitness room was great!”

Feb 18, 2008 by Kim from Elyria, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Front desk clerk was very friendly and helpful.
• Shuttle bus driver on Monday was very rude.

“My overall stay was one of great pleasure. Once again thank you for a great stay at budget prices.”

Feb 17, 2008 by Nathan from Oklahoma City, OK
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The beds were very comfortable.
• Internet access was a $14 a day.

“Aside from internet access costing $14 a day everything met or exceeded my expectations at this hotel.”

Jan 29, 2008 by Kerry from Wake Forest, NC
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[8]

• The location for our trip was excellent.
• Unruly guests disturbed peace until after 3 am.

“There unfortunately happened to be a black fraternity convention booked for the weekend at this hotel. The convention goers made deafening noise from late evening until past 3 am. I made multiple phone calls to the front desk and they claimed to be trying to quiet the noise. I finally called the ATL airport police myself around 2:45 to find out that they already were responding. Peace was restored sometime later.”

Jan 27, 2008 by Ben from Spanish Fort, AL
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[7]

• Nice rooms, location.
• Had to pay to park and for internet.

“Hotel said they did not have any rooms available when we arrived at 12:15am and was going to have to send us to another hotel. After some negotiating, they happened to find us a room. What happened with the system?”

Jan 18, 2008 by Verdie from Jacksonville, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort, cleanliness, just about everything.
• The shuttle was slower than some hotels we've stayed at.

“This is a hotel that I would love to vacation at. It was everything I love in a hotel. Many people complained about the noise from the planes. We were on the Airport side and they did no bother us.”

Jan 17, 2008 by Nameless from Riverdale, GA
Overall Rating: 2
Cleanliness:[10] • Staff:[1] • Location:[6]

• The beds were great.
• Parking.

“The front desk were of no help at all, appeared to be rude. I wasted my money staying here. The hotel was rather plain compared to the one in Marietta (nicer) hotel was kind of out of the way. The lady even tried to charge me $9 every time I left and re-entered the gate. I will never in a million years pick this hotel again. 2.5 stars tops. On the upside the rooms were nice and clean and the beds slept very well.”

Jan 14, 2008 by Giovanni from Anniston, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very comfortable.
• Having to pay for intranet.

“The only thing I am not pleased with was the fact that the hotel charged for intranet, other than that it was very nice.”

Jan 6, 2008 by Kellie from Irving, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The rooms were a very good size, comfortable bed.
• Parking area gate was difficult to work.

“Overall very good experience, only problem was in restaurant staff gave us poor service.”

Jan 3, 2008 by Odie from Pine Mountain Valley, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location to the airport and shuttle to there.
• We had to ask twice on orders at dinner and had wrong drinks.

“The Hotel was excellent to stay for location for early flight. The help from desk was great. We did have terrible service at bar. We were given wrong drinks and not given the chance to correct as waiter went somewhere for at least 20 minutes. Orders placed took to long, at least 45 minutes. It was like no one was working there.”

Jan 2, 2008 by Todd from Moxee, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quality hotel, excellent value.
• Paid parking.

“Excellent".”

Dec 26, 2007 by Michael from Farmington Hills, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and staff.
• Shuttle service to airport. Need earlier morn/eve late p/u service.

“Nice location, great staff, just the shuttle from hotel back to airport really was bad. So many in the morning, Tuesday. Need more as so many left behind for second shuttle, I missed my flight by 10minutes.that early shuttle would have got me to my FLT.”

Dec 22, 2007 by Dean from Plano, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, professional hotel. Close to the airport.
• Food was pricey, internet access is also pricey.

“Very nice hotel. Clean, comfortable, looks new and very close to the airport. The view from the room to the airport was actually cool.”