User Reviews for Marriott Atlanta Airport

Research User Reviews for Marriott Atlanta Airport (1-20 of 148)

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Dec 3, 2009 by John from Santa Cruz,CA
Overall Rating: 8

“Several of the restaurants were closed for the thanks giving holiday.”

Oct 18, 2009 by Dane from Tullahoma,TN
Overall Rating: 8

• The security and shuttle driver were excellent.
• The desk clerks were indifferent, borderline was rude.

“Convenient to the airport, clean and comfortable not as nice as other 4 star hotels in area more like a 3 star, but still nice.”

Aug 21, 2009 by from Birmingham,AL
Overall Rating: 0

• Fantastic rooms - best pillows! Nice styled bedding.
• No ree wireless in rooms.

“I will stay there eveytime
I traves.”

Aug 17, 2009 by CH from Chattanooga,TN
Overall Rating: 1

• Had small bath and body works shampoo and lotion.
• EVERYTHING cost money, breakfast, parking, internet.

“I was hoping for a nice romantic mini-vacation with my husband before going to see in-laws. That was NOT what we got. Parking, even just to spend the night, cost more than parking at the airport. There was no complimentary anything. The TV even cost money to watch, there were about 3 channels that were free. Couldn't use the internet without paying through the nose for it either. It was a bummer, I don't think I would ever stay at a Marriott again.”

Aug 3, 2009 by Jeff from San Luis Obispo,CA
Overall Rating: 10

• Marriotts are always a cut above - wonderful room

“Good food and friendly "can do" staff.”

Jul 8, 2009 by N Hines from Phoenixville,PA
Overall Rating: 8

• Hotel Clerk who checked me in was pleasant.
• Member of Valet team were rude.

“As a Silver Elite member, I normally enjoy my stays at Marriott properties. This is the first time I actually encountered a few challenges. Surprising. Called for towels and soap and the person who answered had an attitude. Never received it an hour later and had to call again. This time the towels came up - minus the soap. Valet guy was more interested in getting a tip than directing me to where to park. Ridiculous charge of $8 a day to park when other hotels offer free parking. I can see if the property was in downtown Atlanta! It was little annoying things like this that got under my skin. On the positive, the room was clean and the person who checked me in was pleasant.”

Jun 30, 2009 by Jo from Irmo,SC
Overall Rating: 10

• Beautiful with outstanding service, just about perfect.

“This hotel is beautiful, convenient and has everything I needed for my business trip. The room was very comfortable, but the friendliness and service of the staff made the hotel top notch. I have never stayed at a hotel anywhere with such great service.”

Jun 17, 2009 by Leyla from Hampton,VA
Overall Rating: 10

• The bed was so comfortable with the fluffy pillows and feather bed. The whole room was fresh and clean.
• The fitness center was being renovated and was closed, but a few cardio machines were available for use.

“This hotel was very nice and definitely a 4-star facility. The bar/restaurant area was very elegant. The room itself was very nice and relaxing. All staff members, especially housekeeping were very friendly and accommodating. I would recommend this hotel to my friends and family.”

Jun 4, 2009 by Loren from Centerton,AR
Overall Rating: 9

“They charged $8 a night for parking.”

Jun 2, 2009 by John from Huntington,IN
Overall Rating: 9

• Comfortable, clean hotel, very clean, easy access to the airport.
• Bar was very pricey.

“I would recommend the hotel for business or pleasure if staying close to the airport is a factor for your stay.”

May 28, 2009 by Amber from Atlanta,GA
Overall Rating: 3

• Bedding. Friendly maid staff.
• Broken saunas - both - overcrowded - noisy - 1/2 of restaurant closed.

“Terrible. Overcrowded, full of very noisy and out of control children. Whirlpool not functioning, both saunas broken, 5 star steakhouse and sushi bar were closed. So was the hor d'ourves buffet. Just awful.”

May 21, 2009 by Mika from Smyrna,GA
Overall Rating: 10

• Comfortable, safe, and friendly atmosphere.
• No clock radio, no exhaust fan in bathroom, no liner for ice bucket.

“Overall, my stay was great! Too short though.”

May 5, 2009 by Dawn from Glen Ridge,NJ
Overall Rating: 9

• Very convenient to airport , great shuttle service.
• Nothing.

“Easy quick shuttle to and
from airport, room very clean fresh crisp sheets and towels, nice toiletries, several restaurant choices.”

May 5, 2009 by Lynda from Hollywood,MD
Overall Rating: 10

• It was close to the airport.

“The hotel was clean and the staff was very friendly and helpful.”

May 2, 2009 by Jim from Tallahassee,FL
Overall Rating: 9

• Quiet for an airport hotel, staff is competent and helpful.
• $8.00 a day for uncovered self parking is too much.

“Safe, clean and quiet, decent dining and courteous staff. Parking fees are unreasonable.”

Apr 1, 2009 by Barbara from Alexander City,AL
Overall Rating: 10

• Furnishings and bedding were upscale.
• We had no complaints.

“Very conveniently located to the Airport. Staff was very cordial and accommodating. Rooms and lobby were lovely.”

Mar 29, 2009 by David from Fairlawn,OH
Overall Rating: 9

• Great location, friendly staff, great room, great facilities.
• There is nothing I didn't like.

“Within a minute of the ATL airport. From beginning to end, the staff is helpful and friendly. The rooms are well appointed although nothing spectacular. Great place to hold meetings whether in meeting rooms or sitting around a table in the lobby. My blackberry was dying and the valet found a way to charge it for me and never once acted like it was over an above his duties. He got a nice tip!”

Mar 19, 2009 by Kelly from Thunder Bay,Canada
Overall Rating: 9

• The staff was efficient and friendly, particularly the waiter.
• The only problem was the wait in line to check in. There were only 2 staff and a big line up.

“The fact that it was close to the airport and had a great restaurant made this comfortable after a long day of traveling. The wait staff was
very accommodating. I would highly recommend this hotel to any traveler.”

Mar 18, 2009 by Vicky from Petoskey,MI
Overall Rating: 10

• Super good restaurant within hotel & great beds!
• Nothing!

“This is one of the nicest Marriotts we've ever stayed in and we have traveled extensively. The bed was as comfy as any bed EVER and both restaurants in-house were reasonable and with superior food/drinks. All staff, from front desk, to valet parking, to housekeeping were more than friendly & helpful.”

Mar 11, 2009 by Billy from Windermere,FL
Overall Rating: 10

• Biker friendly, parked in front under breezeway, no charge!
• Charges for WiFi.

“Great staff, biker friendly, comfortable bedding, great rooms.”

Mar 4, 2009 by Jaclyn from Medina,OH
Overall Rating: 7

• I enjoyed the comfort of the room and cleanliness of all hotel areas.
• I thought the staff at front desk did not help as much as they could have.

“Hotel was nice and clean and most people were very helpful, biggest issue was that we were hoping for something closer to down town.”

Feb 20, 2009 by Chuck from Helena,MT
Overall Rating: 9

• Unbelievably, the hotel did NOT provide free WI-FI!!

“This seems to have been newly-refurbished and is very attractive, clean, quiet and conveniently-located for airport users. The AV equipment was top-notch, but don't expect free Internet! Our dinner in Allie's American Grill was somewhat pricey for the casual traveler, but was excellent (one entree easily feeds two).”

Feb 8, 2009 by Darena from Harker Heights,TX
Overall Rating: 10

• Very convenient to the airport

“Nice rooms. Close to the airport. Room service for dinner and breakfast was very good.”

Feb 2, 2009 by william from Evergreen,CO
Overall Rating: 9

• Very quiet. Nice room with balcony. Very helpful staff.
• Met all of my needs. Can't really think of a negative.

“Good hotel,. would definitely stay there again. It was a little isolated if you don't have a car, but I was able to use the hotel van and taxis to get to where I needed to be without too much expense.”

Jan 23, 2009 by Frank from Lehi,UT
Overall Rating: 9

• Staff was surprisingly friendly.
• Bath sink clogged, hair on bath walls. Parking fee's a surprise.

“Was very happy with our stay. Staff was
super friendly.”

Jan 14, 2009 by Stan from Lakeland,FL
Overall Rating: 10

• Easy in and out parking, one charge.
• Chargeg $13.00 per day for web, should be free.

“Clean, friendly staff, plus you see them all over the place,did not use the health club nor the indoor pool, but they both looked great. Starbucks coffee outlet in the lobby. Parking was easy, they give you a code to go in and out.”

Dec 11, 2008 by Elisabeth from Myrtle Beach,SC
Overall Rating: 10

• The promptness of the room service upon ordering.
• The fitness facility needs to be larger with variety of equipment.

“I was very satisfied with the friendliness of the staff. They made my request were their top priority and ensured prompt resolutions.”

Oct 30, 2008 by David
Overall Rating: 10

• The room was very quite to sleep in at night 3rd flypool.
• Room did not have refrigerator but who likes leftovers?

“Yes, I was only at the hotel to get some sleep. Room was very clean and quite at night on 3rd floor next to pool. The buffet was little expensive but was excellent in service and variety of foods available. Buffet included unlimited drinks coffee, juice, etc, had hot and cold cereals, fruit, waffles, eggs, bacon, sausage, toast, bagels, English muffins etc. I went to bar at night for appetizers. I recommend this hotel strongly for future guest. Beds were very comfortable and conform nicely to your body.”

Sep 26, 2008 by !!!
Overall Rating: 4

• The toliet didn't work nor did the coffee pot! Very disappointed.

“The hotel in general was great - I love the Hyatt. But the toilet got stopped up for no apparent reason and the coffee pot did not work. I called to the front desk and after waiting for 45 min for the gentleman to call me back we ended up meeting on the elevator. Him to look for me a coffee pot and me to get coffee. He ended up giving me a brand new pot and a free cup of hot coffee. The toilet - that’s another story.”

Sep 25, 2008 by Stephanie
Overall Rating: 10

• Friendly staff and transfer per to airport was awesome.
• Nothing.

“Met my expectation and I liked the fact that they didn't charge parking just for staying at their hotel like many others do.”

Sep 10, 2008 by Lucille from New Hyde Pk, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort, convenience, shuttle.
• None.

“Convenient one night stay at airport with dependable shuttle & comfy bed.”

Sep 4, 2008 by Grace from Bridgeport, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Everything except paying for parking.
• Paying for parking.

“The hotel was very nice, the location is a bit difficult to find but the staff was excellent.”

Sep 4, 2008 by Manso from Slc, UT
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The bed was awesome. Granite countertops were great.
• Room too small.

“Overall great stay, close to airport which suited us perfectly.”

Sep 4, 2008 by Steven from Dallas, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The sleep system at the high end Marriott hotels are wonderful. I could have slept till noon daily.
• It isn't located near a grocery store, Wal-Mart etc.

“The staff was friendly and helpful. The shuttle was timely and the routes were useful. The 32' plasma screen TVs had component cable inputs and offered 720p and 1080i HD TV which I appreciated. All in all a very nice stay.”

Sep 4, 2008 by Laura from Stoughton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect and the bed was one of the most comfortable I've ever slept in.
• Having to pay $8 per day to park my car.

“This hotel is very centrally located to Atlanta's airport. I believe less than 2 miles. Our room was spotless as were all of the common areas. The hotel staff was friendly and helpful. The comfort level of the bed was the bed I've even endured during a hotel stay. The only negative is having to pay for parking.”

Sep 4, 2008 by Jeff from Waltham, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to Airport and Downtown. Hotel restaurant open late. Staff was very friendly.
• No room safe. Internet based on noon to noon not twelve hour from purchase.

“The hotel was clean, quiet and modern. The staff both hotel and restaurant were amiable. Only the lack of a room safe and the rigid noon to noon instead of twelve hour internet service rental were points of contention for me.”

Sep 4, 2008 by Marysol
Overall Rating: 10

• Location was excellent.

“Restaurants, shops and employees were excellent.”

Sep 4, 2008 by Mike
Overall Rating: 10

• Very clean and staff was very nice.

“It was a very good.”

Sep 3, 2008 by Wallace from Pensacola, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Bed was extremely comfortable and the room quiet for being near busy airport.

“Older hotel, but very nice and clean. Pleasantly surprised to find everything above our expectations.”

Sep 2, 2008 by joanne
Overall Rating: 10

• Great location, close to airport with a shuttle.

“Great hotel and excellent value for the money. Easy access to food and lounge in the hotel, so I didn't have to leave at all. Safe place, good service, great room.”

Sep 2, 2008 by Scott from Aiken, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good staff, rooms, food (other than grille).
• Food at the grille wasn't that great.

“I think this is the best 4 star at the Atlanta airport, excellent service, food, rooms, pool. I have stayed at the Hilton and Westin as comparison.”

Sep 2, 2008 by Margaret from Athens, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great TV and room service.
• Nothing.

“This is one of the nicest hotels that I have stayed in. From check in to check out everything was wonderful. The rooms, beds and TV were fabulous. The room service breakfast was superb. I would recommend this hotel to every body!”

Sep 2, 2008 by Jennifer
Overall Rating: 10

• Clean and
  impressive.

“Wonderful stay.”

Sep 1, 2008 by Hope
Overall Rating: 10

• Great room, restaurants, everyone I met had great attitudes & were courteous & professional.

“Great, convenient location, super staff & accommodations, nice surprise of a sushi restaurant! Perfect stay!”

Aug 28, 2008 by Helen from Roanoke, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The amenities.
• No other choices for restaurants near by (walking distance).

“Great!”

Aug 25, 2008 by Andrea from West Palm Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly and extremely helpful!
• Though I understand, I would have wanted room service to remain open beyond 11 pm.

“I came into town to drop my son off at college. After long days on campus, it was refreshing to come to such nice accommodations. I would stay again and recommend to my friends and co-workers that may be traveling to the Atlanta area. Everything was top-notch!”

Aug 23, 2008 by Sim from Riverdale, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[7]

• In the business center the printers didn't work.
• The carpet in the common areas hadn't been vacuumed in days.

“If your are not a smoker don't stay there.”

Aug 21, 2008 by Bethany from Shalimar, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, great rooms, friendly staff.
• WiFi was not free which was a disappointment.

“Great location if you need to be near the Atlanta airport. Clean, comfortable and quite rooms were a huge plus! Super friendly staff--both of us were impressed with everyone that we had contact with. The only down of the entire stay was the too high charge for WiFi access. So many hotels offer it as a free service now, I was surprised to see the Marriot was charging for it.”

Aug 16, 2008 by Doris from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the decor, atmosphere, the food and the staff.
• Does not apply.

“I enjoyed my stay and would that I could have stayed longer. I will be back.”

Aug 14, 2008 by Sim from Riverdale, GA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[4]

• Fitness center.
• Pay for self parking.

“Hotel's hall way on room level needs painting, pay for self parking is bad. My room wasn't always vacuumed. I felt bugs in the carpet.”