User Reviews for Renaissance Waverly Hotel

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Jul 19, 2007 by John from Knoxville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location, clean, nice ambiance.
• Club level lounge closed on weekends.

“Excellent location in Atlanta right at the intersection of I-75 and I-285. Very clean rooms and friendly staff.”

Jul 18, 2007 by Amanda from Safety Harbor, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Spacious rooms.
• Small, crowded, and difficult to find pool.

“The lobby was beautiful. The check-in staff and the concierge were both very pleasant and helpful willing to patiently answer any questions. The rooms were clean and the beds were comfortable. Room service was prompt and the food was excellent. The pool was small, crowded and difficult to find. There were more children staying at the hotel than we had expected. We used video check out and it was completely hassle-free.”

Oct 18, 2006 by Ottis from Augusta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The appearance was of high quality. It is located by many things.
• The elevators seemed to not all be working when we first checked in.

“Nice hotel and I would recommend it to anyone in the area.”

Oct 3, 2006 by James from Louisville, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Absolutely NOTHING. Staff rude. Very unenjoyable experience.
• TERRIBLE! very dissatisfied.

“Bad staff, bad business, bad everything don't stay here.”

1 of 2 people found this review helpful.

Sep 20, 2006 by Richard from Lakeland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very upscale, nice gym facility.
• Absolutely nothing that I did not like.

“I always look forward to staying here. One of the best in Atlanta,”

Aug 31, 2006 by Sandy from Parkville, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The rooms were very clean, spacious and very comfortable.
• The maid never returned to clean the room after I told her to come back later.

“Overall the hotel was very nicely appointed and a friendly staff. It worked very well for us. We were there on business and it suited our needs perfectly. The staff had a list of local restaurants which was very helpful. A great hotel and I would recommend staying there again.”

Aug 13, 2006 by Melanie E. from Orlando, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location is great; nice hotel; large rooms.
• Ongoing construction at time of check in.

“Hotel is great; large rooms and all amenities.”

Aug 5, 2006 by Stephen from Diamondhead, MS
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[9]

• Located between major family entertainment venues (six flags, aquarium, sports, etc.)
• It was not/nor should it have been rated a 4-star during our stay (pools not working, major renovations, slow staff, etc.)

“N/A”

Aug 5, 2006 by Sandy from Leesburg, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Room size and comfortable queen size beds.
• Under renovation, Internet access expensive.

“Because we were only there overnight and renovation was taking place, our experience was very limited. The pools were closed and areas were draped off for the 8am construction crew to saw, hammer, etc. Despite this, the lobby was clean and lovely as was our room. The noise was not bad in our room but would probably have been annoying in the lobby dining area.”

Aug 3, 2006 by Rik from Duncan, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Courteous staff, very clean hotel.
• Both pools were closed = disappointed kids!

“This would be a great hotel for a business trip, or a vacationing couple, but maybe not the best hotel for kids. Excellent service and nicely appointed rooms made for a pleasant stay. A convention of extremely loud women ran late into the night every night we were there. Apart from that, the only problem we had was that the pools were closed. Renovations to the pool and fitness center in June and July was probably not the best idea, but perhaps the renovations will make it worth it. Overall we had a good time, I'd recommend it to others.”

Jul 27, 2006 by Jennifer from Midland, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very nice city view; very clean; landscaped office park for photos.
• No issues.

“The hotel is really nice, clean and quiet. It is also located near the mall and eateries for those who prefer to venture out. I would definitely return.”

Jul 25, 2006 by Kim from Birmingham, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The price was good and hotel was rated well.
• The pool not open, maid didn't come to the room had to ask for towels.

“Besides the maids never cleaning the room, the pool was not open. They charge 9.95 for internet, which a lot give it free or have hook ups in other locations. The staff was pretty good, the best part was the sports bar. This Hotel is not smoker friendly. I thought it was a little cheap to have all the smokers at the hotel entrance. Only one way in and one way out.”

Jul 24, 2006 by Richard from Lakeland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like the health club facility.
• I did not like that the health club and pool were closed for renovations.

“This is one of the finest hotels in Atlanta. I was unhappy due to the closed pool and health club due to renovation, but would not let that stop me from staying again.”

Jul 12, 2006 by Marcus, F. from Anaheim, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• First, the comfortable bed I had a very restful sleep. Also the ambiance in general.
• The employees used to open the main doors for customers. It was very, ...very intermittent.

“Everything was as expected with this hotel except for the doormen. They were very laxed in their duties, to the point where they would look over at customers entering and ignore them while continuing their conversation's). Perhaps it is just me, but customers entering into and exiting the hotel with luggage, sometimes need a helping hand. Overall, I would stay here again, keeping in mind not to expect CONTINUOUS door service.”

Jul 6, 2006 by Kristin from Chicago, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• This is a perfect hotel for business.
• Kind of isolated in terms of things to do (restaurants, nightlife).

“Very, very nice but more for business than leisure.”

Jun 2, 2006 by Jerome from Stone Mountain, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They upgraded our stay to a suite, due to low occupancy.
• The water was lukewarm and had to run for several minutes.

“Overall, for a price of $70, this was a nice deal. I hope I am able to get a suite the next time.”

Jun 1, 2006 by Joy from Mckinney, TX
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Nice decor.
• Very loud due to architecture of hotel.

“Hotel decor is extravagant and the staff is extremely friendly and helpful. Hotel is very loud due to the architecture of the hotel and openness of rooms to Lobby. Not very quiet especially when you have younger children. All in all it was a nice stay (when you don't consider the noise).”

May 24, 2006 by Terri (. from Sarasota, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Aesthetic quality.
• TV did not face desk.

“I enjoyed my business stay, easy access to highways, good food, clean, and a very friendly staff. Absolutely, a very comfortable stay.”

May 22, 2006 by Guillermo from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location is really good.
• Nothing everything was great.

“Excellent”

May 22, 2006 by Joel from Hixson, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was excellent! We enjoyed ourselves so much.
• NOT ONE THING! Loved the hotel and experience.

“An outstanding place to stay! Everything from the rooms, to the food, to the pool, to the workout facility, to the staff is excellent.”

May 22, 2006 by Rocky from Greenville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• 3 greats - hotel, location, and value.
• n/a

“Fabulous facility.”

May 13, 2006 by Donald from Douglasville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was in a beautiful location, very romantic inside, and an amazing bed.
• Took a little time for the desk clerk to access our reservation on the computer.

“Great hotel in an awesome setting. Great location for business if that's what you're in town for. But very romantic as well if you're looking for a get-away. Comfortable rooms and the bed is to die for.”

May 5, 2006 by Marc from Atlanta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• Very clean room and great view of area from room window.
• Nothing really close to this hotel. The mall next door is almost closed. Hotel is a good 20 minutes from Buckhead area.

“Pretty hotel, and a great staff. The only drawback was the location. This hotel is a long drive to the buckhead area and the mall adjacent to this property is nearly out of business. One is simply left with room service as a food and beverage choice. My hotel room was clean and quiet. Very pretty view of sunset and evening lights.”

Apr 13, 2006 by Glenn from Huntsville, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Wonderful decor.
• There was a noticeable lack of shopping and sundries available.

“I liked the hotel it was vary nice. I was disappointed with the description. I thought it was attached to a shopping mall. It was in fact across the street from a very old and dirty mall that was under going renovation. Had I know this I wouldn't have spent the extra money to stay at that hotel. After the fact I would definitely not have stayed there.”

Mar 29, 2006 by Eugene from Augusta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service was exceptional.
• I didn't have a king bed.

“The Waverly grill or room service was outstanding, and the hotel staff was very friendly. ”

Mar 29, 2006 by Norman from Murfreesboro, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Convenient parking.
• Glass elevators.

“Wonderful experience.”

Mar 29, 2006 by Marva from Tallahassee, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was convenient to shops, etc.
• None.

“The hotel was clean, not too expensive and convenient. Staffers were friendly and helpful.”

Jan 19, 2006 by Nick from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and very nice.
• N/A

“It was awesome, the staff was polite and the hotel was top notch.”

Jan 9, 2006 by Brent from Glen Carbon, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• Convenient location (off expressway) - Vertigo inducing ground to roof atrium.
• Nonexistent hotel staff by phone. Ring......ring...

“This 4-star Atlanta convention center hotel is conveniently located just off the expressway in Northwest Atlanta, GA. The hotel features a central atrium and attached convention center. Room service was overpriced for the quality and late arrival cold. Plan on carrying your own bags since the bellhop number went unanswered after several calls.”

Jan 6, 2006 by Mike from Dothan, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The comfort of the rooms was excellent. The hotel provides a sense of importance to each guest.
• They charge for local calls.

“The Renaissance Waverly Hotel in Atlanta is an excellent hotel. The staff, the location, the comfort, the amenities were all excellent. I don't think I could have picked a better place to stay for the New Year's Weekend. When I return to Atlanta, this is the only hotel at which I'd like to stay.”

Jan 5, 2006 by Brian from Douglasville, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The lobby is beautifully decorated, beds very comfortable.
• Housekeeping very noisy and too early in the morning.

“The hotel is very elegant and adult preferably. The rooms are large, beds comfortable, but TV not of upgrade to match room and hotel. Housekeeping staff was very noisy and too early in the morning. The overall stay was well worth the price I paid.”

Jan 4, 2006 by Matthew from Knoxville, TN
Overall Rating: 2
Cleanliness:[8] • Staff:[8] • Location:[8]

• Helpful staff.
• Loud rooms.

“Due to the large atrium and poor sound management this hotel is very loud. The sounds from the lobby, rest and bar are all allowed to sneak through your door at all hours of the day, not to mention the lobby music that never turns off. Poor hotel design and not worth the money, other Renaissance hotels far out do this hotel.”

Jan 3, 2006 by Till from North Augusta, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and layout. First class.
• That we could only stay one night.

“Professional and romantic. First class all the way. Staff and hotel.”

Dec 25, 2005 by James from Live Oak, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Its high quality and proximity to I-75.
• The Bellman was not attentive enough.

“Great quality at a great price.”

Nov 23, 2005 by Betsy from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful atrium.
• Huge group of teenagers, not the hotel's fault, elevators crowded.

“Gorgeous, wonderful, very romantic, quiet, and private.”

Nov 10, 2005 by Demetrius from Greenwood, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great service and very clean.
• None.

“This hotel exceeded my expectation in all ways. Having been in the hotel industry, the service, cleanliness and attitude of the staff was excellent. I would recommend as well as look to stay there again in the future.”

Oct 26, 2005 by Richie from Starkville, MS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was quite. I am a light sleeper.
• No complaints.

“A great hotel for business. Hope to stay again when I am in the Atlanta area.”

Oct 26, 2005 by Jim from Flowery Branch, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff went above and beyond to ensure that the needs of the guests were met. The room was comfortable and clean.
• Personally, I am more comfortable in a 3-star hotel with a free breakfast and without the built-in class structure.

“The hotel is great. I really enjoyed my stay. I found it necessary to go out for breakfast and dinner because I could not afford the prices at the hotel, but for people who are not on a budget, all needs are met.”

Oct 26, 2005 by Tammy from Mableton, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed the pool and hot tub.
• Didn't have a king size bed available and air conditioner was not working well.

“This hotel is very pretty. The pool and hot tub are nice. Liked the fact that you could park yourself closely and not have to pay a valet.”

Oct 25, 2005 by Amy from Leesburg, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was fabulous. Very nice place to get away on a weekend or for business. Everything you need was right there in the hotel.
• We loved everything.

“The hotel was beautiful. There are several very nice restaurants, very close by not to mention the restaurant in the hotel. My husband and I ordered desert from room service very late at night and it was delicious. We would definitely recommend this hotel to anyone who is traveling on business or just on a romantic weekend.”

Oct 25, 2005 by Kevin from Birmingham, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Speed of check in.
• Bathroom towels were not soft.

“Great location, good decor, friendly staff.”

Oct 19, 2005 by Todd from Ooltewah, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very elegant, aesthetically pleasing, lots of amenities.
• Couldn't get video check-out to work.

“This is a nice, upscale hotel in one of Atlanta's suburban business/commercial districts. It's convenient to interstate access making downtown only a few minutes away. It does take a little navigation through a business park to get from the freeways to the hotel. Parking is valet or self-parking (The self-parking is close and free, which is a welcome change). The hotel is very nice, much like a resort hotel. It has an open atrium with a couple of restaurants, a bar and a coffee bar. The staff seemed to be friendly. The rooms were clean and spacious. There are several meeting rooms onsite and the hotel connects to an enclosed convention center/retail space. I visited the hotel on a weekend (not on business) and didn't use too many of the amenities. The only points I would deduct would be for the elevator music that bounces around in the atrium and seems to come into your room at times, and for video checkout not working. Both very minor. Overall, I would recommend this hotel for business or leisure. It was nearly perfect for my weekend trip.”

Oct 16, 2005 by Terri from Bremen, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Starbucks coffee in lobby. Fitness center, the classy feel to the hotel, everything.
• Hard to find something not to like. Paying for the computer in the business center was a little over the top, but at least they had one.

“The Renaissance Waverly is the ultimate in service and luxury. The health spa is incredible with every feature that you would find in a stand alone spa. The employees were trained to be positive and very helpful. Great to wake in the morning and find Starbucks in the lobby, perfect start to the day.”

Oct 14, 2005 by Rick from Dalton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Super friendly staff all around. Room service filled my non menu request in 4 star fashion.
• I cannot think of a single negative thing.

“Start to finish this is a first class hotel. Staff embraces southern hospitality in all areas. Self parking was incredibly close to the front door and free. Front desk was nothing short of super and room service exceeded my already high expectations. A wonderful stay.”

Oct 5, 2005 by Janiene &. from Oxon Hill, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The landscaping and the lobby were nice.
• No good snacks in vending machine and no refrigerators in rooms or microwaves.

“Overall, my experience was great. The decor was nice and the staff was very help.”

Sep 21, 2005 by Todd from Ooltewah, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Large rooms, free parking, pleasant atmosphere.
• In room checkout did not work.

“Staff were friendly. The hotel is in a location convenient for travelers. The interior sports a luxury atmosphere. The rooms were large and clean. Valet parking is available but you can park for free if you like.”

Sep 17, 2005 by Jorge from Kennesaw, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, clean, great service, comfortable.
• I couldn't stay longer.

“Awesome.”

Sep 13, 2005 by Anne from Mableton, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very comfortable bed, very clean, stylish rooms.
• I expected the bath area to be a little more spacious.

“Grand. We felt like royalty in the extremely comfortable bed, and the staff was very friendly and accommodating.”

Aug 29, 2005 by Angela from Pleasanton, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Our hotel room was very comfortable and the beds were wonderful.
• It was a little bit of a challenge to find the driveway of the hotel, but maybe its because my direction came from an internet- map source.

“The staff were ready to help and pleasant to deal with. The exterior looked interesting, but the interior was beautifuly and stunning. The pictures on the internet does not do justice of how beautiful this place is. Unfortunately, we didn't have time to enjoy all the amenities this hotel had to offer, maybe next time. This is a wonderful hotel to spend your hard-earned money on.”

Aug 8, 2005 by Samantha from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff makes you feel welcome and inviting.Anything we needed we didnt hesitate to ask for.
• We were upgraded to club level,and I didnt think the concigere was child friendly to our children.

“We choose this hotel because it is close to a waterpark we have passes to.It is so wonderful that we plan to go and stay just for the hotel ambiance.We love the staff and the rooms, and the beds are the most comfortable we have ever slept in.”