User Reviews for Sheraton Suites Galleria Atlanta

Research User Reviews for Sheraton Suites Galleria Atlanta (21-40 of 94)

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Jul 17, 2006 by Robert from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was a suite. Unexpected upgrade.
• Nothing.

“Convenient. Outstanding property. Excellent amenities.”

May 29, 2006 by Joe from Detroit, MI
Overall Rating: 10
Cleanliness:[10] • Location:[7]

• Nice rooms, pools & family friendly.
• Just a little out of the way.

“Met all my expectations. Clean, comfortable and a friendly staff.”

May 25, 2006 by Nipaporn A. from Louisville, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Free Parking and easy to walk from parking to hotel.
• They forgot to change the new towels and it took them so long to bring for me.

“Overall is OK. I have a problem with the towels and ice machine. They forgot to change the towels, I call them, it took me more than 30 min. to bring to me. And ice machine on my floor is not working. I have to go down every night to get the ice.”

May 3, 2006 by Sherri from Donalsonville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Check in and out was handled well.
• Could only access hotel from one direction. Adjacent construction not clearly labeled.

“Hotel was very nice, but not easy to access. It is adjacent to Cumberland Mall. There is a great deal of construction there and walkways labeled "mall" couldn't be used, yet were not marked accordingly.”

Apr 26, 2006 by Rick from Vernon, AL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Spacious rooms and very clean well kept room.
• Other services very expensive. $1 for a local call!!!

“Very nice and kind of fancy. But the restaurant very expensive and additional services expensive.”

Apr 25, 2006 by Billy from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room lots of it
• Not much. It was all great.

“Thanks..”

Apr 23, 2006 by Boon from Rochester Hills, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Great location, very comfortable room, excellence price.
• Staffs need more training in dealing with customers (could be more polite).

“For one night stop ( we were on the way to Orlando, Florida), this hotel is a great place to stay, the price is good.”

Apr 20, 2006 by Dan from Dayton, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• Close to restaurants/shopping...nice area.
• Carpet appeared to have not been vacuumed. Dead ladybugs lined the baseboards behind the curtains.

“Very nice for the price....would have been very upset if paying more.”

Apr 18, 2006 by Wayne from Andrews, NC
Overall Rating: 3
Cleanliness:[10] • Staff:[1] • Location:[6]

• Great clean rooms with comfortable beds.
• Large amount of children as there was a sweet 16 party. Lots of congregation and noise.

“Was OK, except sweet 16 for African, American girl where large amount of gangster looking people congregated outside in the parking garage after. Also, dog barking in room next door, but you can't blame that on the hotel itself. Just picked the wrong night to stay there.”

Apr 10, 2006 by Dave from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Comfortable rooms. Suite atmosphere was nice.
• There was food left in the fridge from previous guests. The "indoor" pool was not separated from the outside pool so it was too cold to use.

“Overall, hotel was nice. The deal we got was very good. Staff was friendly.”

Apr 2, 2006 by Andy from Farmington, NM
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great rooms, staff very helpful, easy access off 285.
• No free wireless Internet - Hilton and BW offer.

“We enjoyed our 4 nights at the Sheridan, the staff was very helpful, the rooms wonderful, the suite gave us privacy and room to spread out, very clean, excellent parking, good location to north Atlanta - very enjoyable.”

Apr 2, 2006 by ??????? from Marthasville, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful rooms and facilities.
• Access to the Galleria Mall is not easy nor sheltered.

“This was an overnight stay but it was a wonderfully relaxing relief from the 9 hours of driving and revived us for the next day of 9 hours of driving.”

Apr 1, 2006 by Michael from Evansville, IN
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[3]

• Hotel room was a good value for the money.
• Hot tub was cold and pool too small.

“Easy access from I-75. Was a good value for the money. ”

Mar 16, 2006 by Robert from Tifton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great customer service. Very friendly staff.
• Nothing to tell.

“Great hotel, good prices, and an exceptional staff!”

Mar 16, 2006 by Liz from Columbus, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Room layout.
• Tile around bathtub had some mildew, poor lighting over shower.

“Loved the layout of the room from the bedroom, to the bathroom. Need more light over the shower and in our particular room it was very difficult to adjust the water temperature at the bathroom sink. A little noisy in the early AM with kids using the stairs, metal that were right next to our room.”

Mar 15, 2006 by Melissa from Raleigh, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice and spacious sitting room with bedroom, good lay out.

“Overall I was pleased with the hotel and my experience. There was just to negatives I would touch upon. The first was that I came on a weekend of some type of teenage retreat or competition and the teenagers were rather loud and running in the hallways and stairs at odd hours. The second was when my hair band fell behind the bedroom night stand and when I went to retrieve it I was met with a used condom wrapper. Now, overall the room was very clean and tidy and this was certainly an out of way spot, but that was kind of disturbing.”

Mar 15, 2006 by Traveler from Kennesaw, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location, walking distance to Cumberland mall.
• Noisy, room smelled musty.

“Decent location at intersection of I-75 and 285. Backs up to Cumberland Mall. Room smelled musty and lots of noise in the hall due to cheerleader competition. Ice machine was broken on our floor. Elevators were a long wait in the morning. Spa was closed but pool was open. Small pool.”

Mar 14, 2006 by Lashonda from Shreveport, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the cleanliness, the setup, and the overall look of the hotel.
• I didn't like the fact that you had to pay for a continental breakfast. Also, you had to go outside of the hotel to get to parking area.

“Overall, the hotel was excellent and I would recommend it any and everyone.”

Mar 13, 2006 by Colleen from New Port Richey, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice hotel, large comfortable rooms, nice location.
• It's a little tricky to get into the parking lot, you have to do lots of U turns in high traffic areas.

“We checked in for two nights. They were very accommodating, even though they were extremely busy. The rooms were large and comfortable. They have an inside and outside pool which my three year old loved, but it's very shallow. You won't be disappointed.”

Mar 8, 2006 by Maureen from Mcdonald, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I loved the room accommodations. Great mattresses, linens, towels.
• No complaints.

“The room accommodations for our family of 4 were absolutely wonderful. We're sorry we couldn't stay longer than one night! Our next stop was Disney World and this hotel room far outshined our room at DW.”

Mar 8, 2006 by Ken from Hoffman Estates, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Cleanliness.
• The soap dish broke in the tub.

“I thought it was great and very relaxing!”

Mar 8, 2006 by Sandy from Ringgold, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked that is was a suite and we were able to put our son in one room and us in the other.
• No dislikes.

“I think this hotel was great. I would hope to stay there again someday when we are traveling.”

Mar 1, 2006 by Matthew from Asheville, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very large, nicely appointed, great price!
• Tile showers, never a good idea for hotels. Repaired, but scary looking.

“Excellent location right off the interstate. Very large suite with separate living area and bedroom. Helpful staff, although the lounge and restaurant were relatively lackluster. I would definitely stay here again.”

Feb 27, 2006 by Ella from Kennesaw, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel was very clean and room was excellent for the price.
• Although I smoke, (and asked for smoking room) it was a little musty smelling. That could be improved.

“Excellent location, very nice room, friendly staff. Very happy I chose it.”

Feb 24, 2006 by Jean from Davenport, IA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lovely spacious suite. The Linens were lovely also. A very nice place to stay.
• They had some hot water problems during our stay and my husband loves a hot bath.

“We were very pleased with our stay at this hotel. It is convenient to the interstate and it has ample parking. The hotel itself was very comfortable and we really liked the floor plan. It gives privacy when needed. We really liked it.”

Feb 21, 2006 by Betsy from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful décor.
• Requires a weird u-turn to get to it from the south.

“Wonderful, desk staff incredibly helpful and courteous. ”

Feb 15, 2006 by Richard from St. Louis, MO
Overall Rating: 1
Cleanliness:[6] • Staff:[5] • Location:[9]

• Not much.
• Broken TV, broken lamps.

“I will never stay at this hotel again. The TV went out in my room and the lamps were broken.”

Feb 15, 2006 by Don from Columbia, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Treated me like any other guest.
• Sometimes some noise off I-285.

“Close to a 4 star hotel, suites are large and well furnished. Two TVs, mini kitchen, sofa, etc. Excellent value.”

Feb 9, 2006 by Anna from Sebastian, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[9]

• The location was good for me.
• They should clean the bathrooms better there was mold in the shower.

“The hotel itself was okay for me because of location, but in a hotel like this you expect cleanliness. The staff treaded me like I should not be in there hotel. ”

Feb 8, 2006 by Greg from Mount Holly, NC
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• It was convenient to where I need to be.
• Room had crumbs on the floor, stains on the carpet and the closet door fell off.

“Convenient location, however, the room had crumbs on the floor, stains on the carpet and the closet door fell off. The staff was not very receptive or friendly. The breakfast was way over priced for the quality of the food; for that matter I have never had a breakfast that was worth $16.”

Feb 7, 2006 by Duane from East Point, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Nice big rooms. Very comfortable.
• Several room service trays left in the hall.

“A very nice all-suite hotel. We had a large comfortable room with a very nice king-sized bed. The pillow and comforter were also very nice. Good location also. Right off Hwy 285 and 75.”

Jan 19, 2006 by Nial from Miami, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I really loved the bed and also Wendy she was very nice and helpful.
• In the both room the scope thing fall on my foot but everything was good. The tub could have been a little more clean.

“The Sheraton Suites Galleria Atlanta was a nice friendly. Its a place where you just want some time to yourself and just be free. The staff treat you like your the star of their hotel.”

Jan 19, 2006 by Brett from Macon, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Nice rooms and free parking.
• The parking garage didn't seem very safe.

“The hotel was great, however the parking garage was a little scary at night. You had to take a rickety elevator from the parking garage to the ground floor and then go into the lobby and take another elevator. It was a pain and a little scary, but still a top notch hotel.”

Jan 18, 2006 by Wes from Knoxville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Spacious and well-kept.
• Pay internet (expensive too) in the lobby.

“Very nice property that has very spacious and well-kept rooms. I enjoyed my stay here. It is nice having the internet access in the lobby, but the rate could be reduced to something a little more reasonable.”

Jan 10, 2006 by Dave from Birmingham, AL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• I liked it being a suite.
• It did not have a breakfast bar, but an expensive buffet.

“We enjoyed the hotel. ”

Jan 6, 2006 by Eric from Grovetown, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location and free parking.
• Wallpaper in bathroom.

“Very much worth the money. A real steal for location and class of hotel.”

Jan 5, 2006 by Yanping from Cayce, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room style is good.
• Something is out of use in room.

“Good hotel overall.”

Jan 5, 2006 by Jaejoon from Beavercreek, OH
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Very good.
• Charged internet access fee, coffee machine was so dirt.

“Hotel is family friendly.”

Jan 5, 2006 by April from Antioch, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff upgraded our room for free. The Sheraton sweet sleeper bed is amazing.
• Hallways are a bit rundown. Non smoking floor smelled like smoke.

“This hotel is in a convenient location, just off the interstate. Movie theater, star bucks, and shopping is just down the road. The Sheraton sweet sleeper bed is amazing. Hotel staff is also very friendly, and helpful. There is also high speed Internet access with computers in the lobby for only 35 cents a minute. However, you can tell there are parts of the hotel in need of a little redecorating mainly in the hallways of the hotel, before entering your room look a bit run down.”

Jan 5, 2006 by Mark from Rock Hill, SC
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Room was a true suite with door between areas. Indoor pool.
• Slight mildew smell. Thinnest sheets encountered lately.

“Very friendly staff Indoor pool was great. Was a true suite with door between areas and separate entrances to bathroom area. Negative Very strange leak from shower to bath floor which leaked into carpeted area a bit. Hence, the slight mildew smell.”

Jan 4, 2006 by Nipam from West Lafayette, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very good location and very clean room.
• Not very friendly staff.

“I just want to stay on the way home from my trip. It's located near the interstate highway. So, it was very good for me. They said they only have king-size bed room. So, you need to be careful if you want two beds in one room. Great stay.”

Jan 4, 2006 by Fred from Stuarts Draft, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very convenient location. Right next to I-75 and I-285, though not noisy.
• Finding out which light switch went with which light was interesting.

“Located at the Northwest intersection of I-75 and I-285, this hotel is a bit difficult to find the correct exit for, but once you're there and scout the location, it's great! Very close to a mall, restaurants, and more. When I go back to Atlanta, I hope I get to stay here again.”

Jan 4, 2006 by Candra from Douglasville, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel was clean.
• Hotel is very outdated, still has floor model TV's.

“Hotel is in a very good location and is very clean. If you are interested in a more modern atmosphere this is not place. Hotel is a avocado type green, large floor model TV's in the living room area and very small TV in the bedroom area.”

Jan 4, 2006 by Rajesh from Lincoln, NE
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• The hotel is situated close to interstate and also close to mall. Very clean and nice beds and bathroom. Comes with microwave and fridge.
• Not many eating places and attractions near. Otherwise okay.

“Was offered a king bed with pull out sofa. Bed was firm and nice. Quiet to sleep. Room service was okay. Very clean. Front staff didn't greet us like she did other customers.”

Dec 20, 2005 by Kathy from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely friendly and helpful.
• Cannot think of anything.

“Clean lobby, restaurant and bar area. Nice hot tub. Very spacious rooms.”

Dec 6, 2005 by Richard from Morrow, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room is nice and big so you can spread out.
• Road access. You have to know where you are going or you could end up going wrong way.

“Great facilities, good bar and food next to the mall and large number of places to eat.”

Nov 29, 2005 by Todd from White, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice layout of the room.
• Nothing comes to mind.

“Good hotel, nothing outstanding, nothing too terribly wrong with it. Enjoyed the view from our room and liked the convenience.”

Nov 24, 2005 by Lauren from Marrero, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked that it was a suite and had doors to separate the rooms.
• There was a strong mold smell in the bathroom area and the microwave didn't work.

“The hotel was nice but could have been great if they would take care of the mold smell and broken microwave. Other than that the hotel was very nice. It was clean and spacious.”

Nov 23, 2005 by David from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cozy comfort. Bed was comfortable, pillows great. Good Towels
• TV's were old and badly needing upgrade.

“Good for business or pleasure. Great location.”

Nov 18, 2005 by Maurice from Tavares, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It is really easy to get to and the desk staff is great.
• N/A

“Great clean hotel with spacious suites convenient parking and the most friendly front desk staff you will ever find.”