User Reviews for Courtyard by Marriott Lansing

Research User Reviews for Courtyard by Marriott Lansing (21-40 of 81)

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Feb 25, 2009 by SAM from Caledonia,MI
Overall Rating: 8

• It was located well.
• The pool was to cold.

“Overall, It was a good value,
perfect for the casual traveler. Staff and accommodations where well appointed.”

Feb 16, 2009 by Jeri from Linden,MI
Overall Rating: 9

• Nice and quite location in Lansing, directly across from an upscale shopping center.
• I would have liked the TV to have a better picture, it was fuzzy at times.

“I am impressed with the hotel accommodations and the friendly staff.”

Jan 27, 2009 by Karen from Mt. Pleasant,MI
Overall Rating: 9

• Excellent beds. Lots of room in the room; didn't feel crowded. Quiet!

“Excellent value; felt safe and was comfortable. Quiet; room clean and comfortable. Beds were
excellent!”

Jan 16, 2009 by Mark from Bloomington,MN
Overall Rating: 9

• Great location, comfortable room.
• The room was small but comfortable.

“Good place for travelers.”

Jan 13, 2009 by Julie from Midland,MI
Overall Rating: 5

• Location.
• Smelled of mildew.

“I have stayed at this hotel many times and this was my poorest experience. The room seemed dingy and smelled of mildew in the bath. The housekeeping staff did a lousy job cleaning my room- didn't change the towels, didn't replace the lotion that had been used, not a very enjoyable experience. I would check out another hotel next time due to this experience.”

Dec 29, 2008 by Jodi from Glen Burnie,MD
Overall Rating: 8

• The staff was great and the convenience was even better!
• Rust in bottom of pool and restaurant is only open for breakfast and room service.

“This was an awesome hotel, though not much like a Courtyard Marriott experience. We weren't able to change the temp in the room. The bed was a bit hard. Overall the staff was great, the room was great for a 6 day stay. Convenience was remarkable, right across from shopping and several restaurants and next to highway. I would recommend staying here! But they could make a few changes to make the stay even better.”

Dec 18, 2008 by Courtney from Chicago,IL
Overall Rating: 9

• Staff was very friendly, and the bed was extremely comfortable. What more could you ask for.
• The room was a little on the small side and the towels were a little rough, not too bad though.

“I love the location of this hotel. Its right across from a huge shopping and dining complex as well as the highway. The staff was extremely friendly and my room was very comfortable.”

Nov 9, 2008 by Elizabeth. from Glendora,CA
Overall Rating: 9

• Clean and comfortable.

“Located to main highway and food and shopping.”

Nov 3, 2008 by Erik
Overall Rating: 9

• Very friendly staff at the desk.
• Parking was a bit far from the door I needed to enter.

“This is an excellent hotel. It is just off a major interstate. Rooms were comfortable and clean with many upscale amenities. Although I was traveling alone on business, there was a large convention occurring in the hotel facilities. It looked like a good location for a conference.
”

Aug 26, 2008 by Mary from Paris, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Convenient location, clean and nice pool.
• No complimentary continental breakfast.

“I was disappointed that the hotel did not have a complimentary breakfast. Most of them do these days and the fact that the restaurant didn't open until later on the weekend was a problem for our stay.”

Aug 14, 2008 by Ron from St Petersburg, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Fitness center, whirlpool, indoor pool, restaurant.
• No complaints whatsoever!

“Wonderful memories and a most accommodating staff and above average facilities!”

Aug 8, 2008 by Greg from Denver, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Pool, spa, exercise room, restaurant, safety, convenient.
• Breakfast cook was not friendly.

“Overall I was pleased with the price and amenities, would recommend and would stay again. Kids loved the pool.”

Aug 5, 2008 by Emily from Grandville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful outdoors area with gazebo and lots of seating.
• No mini fridge in room.

“This hotel was great for the price. Room was clean, free internet, very nice courtyard and pool area. The location was great for business and shopping.”

Jul 17, 2008 by Michael from Kalamazoo, MI
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[10]

• Location.
• Very musty.

“I stay in hotels 100+ nights a year and this one was in terrible condition. I've never been disappointed with the hotel until this time. I would have rather stayed at an economy 1 star hotel with no amenities than this musty location.”

Jul 9, 2008 by Tim from Linwood, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• The location was right next to a mall and numerous restaurants.
• The pool was freezing cold.

“I would stay at this hotel again. Rooms were a little run down, but for the price it was ok. The location was in an area where there were many options for shopping or dining.”

May 13, 2008 by Te'Kira from Lansing, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable and pleasant.
• None.

“The hotel is in a great location. The staff was a very friendly and the bed was comfortable, I will stay here again.”

May 12, 2008 by Sarah from Lansing, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the pool and spa facilities.
• The bed is large, but very hard. My spouse and I both woke up with back aches.

“The Courtyard is a beautiful hotel with plenty to do nearby.”

Apr 16, 2008 by Jennifer from South Whitley, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The cleanliness of the place. It was also very quiet
• The pool had too much chlorine in it and you could smell it all over the hotel.

“Overall the hotel was great. If we had not been traveling with our young children, we would have enjoyed the manager's cocktail hour.”

Apr 15, 2008 by Melissa from Holland, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• The breakfast staff was extremely nice and went above and beyond to help us.
• The front desk clerk when I checked in did not treat us appropriately.

“When we first checked in to the hotel the front desk clerk was very nice. He made us stay in a room with only a king size bed even though there were two adults and two children. He finally offered to move us if we would pay him some additional amount. We refused and told him that we have not ever experienced this before. The next day the ceiling in our bathroom was flooded with water that was coming from the room above us. We spoke to the manager on duty about the issues we had. She immediately moved us to a room with two double beds by the pool. She said that there was no excuse for how we were treated by the desk clerk the first night. She gave us coupons for free breakfast, free drinks, and even gave us an extra nights stay for free. In the end it turned out to be a great experience.”

Mar 12, 2008 by Frances from Hammond, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, pool rooms.
• No free breakfast.

“This is a very nice, clean hotel; the location is very close to express. The only problem is that there is no free breakfast bar, if I had a large family I would not be able to stay there, the cost would be to much.”

Feb 28, 2008 by Chase from Dimondale, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Apparently, free drinks with room rentals on Saturdays.
• Pool was broken/closed. Unruly children running rampant in hallways.

“Although the pool was closed, and the hot tub was a little less than hot, overall it was a positive experience. The room was quiet and I could hear neither guests or outside, which was pleasant. The room was also clean and well organized. Oddly, and as a bonus, when we stayed on Saturday, apparently every Saturday, this particular hotel gives out a coupon for 4 free drinks from the lounge/restaurant.”

Feb 27, 2008 by Wayne from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Manager's Reception, Clean rooms, Friendly staff, location, Value for the Price, Full breakfast.

“Friendly staff greeted us and Manager's hospitability at the reception was a great way to start our stay (drinks & snacks). Located by several fine restaurants and shopping, with easy access off the freeway. The rooms were comfortable and spacious with quiet heating/air system (digital thermostat). Refrigerator in room was a nice touch.”

Jan 30, 2008 by Diane from Kalamazoo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really liked location. It was very easy to find and to get back on the expressway to continue my trip up north.
• Everything met my expectations!

“This hotel was very clean, the staff was very helpful and friendly. The hotel gave complimentary drinks which was not expected. The front desk clerk gave me discount coupons to use for local dining. The hotel offered a hot breakfast buffet, which we were very disappointed to have missed. Loved this hotel!”

Dec 12, 2007 by Joshua from Fraser, MI
Overall Rating: 1
Cleanliness:[7] • Staff:[4] • Location:[7]

• Free drink.
• Room, pool, spa, staff, beds, sheets, ease of entry.

“I did not like the hotel. It is not very easy to get to. It is close to the highway, but the entrance is tucked away. The hotel itself is not visually appealing. The TV in the room was old and the picture was bad. The pool was dirty and the spa was very old.”

Nov 28, 2007 by Kimberley from Pickeringtion, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• I love the location as well as the cleanliness of the hotel itself.
• I really don't have any complaints.

“I have previously stayed at this hotel and thought it was a new hotel. I was pleasantly surprised to find it had been around for about 20 years according to a desk clerk (under a different name) but there is no obvious wear and tear to suggest that. I personally always look in the bathroom for dirty grout or tubs and it just wasnt there. I will definitely return to this location.”

Nov 26, 2007 by Coral from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and pretty. Lovely Historic Inn.
• Bathroom shelves not big enough for stuff.

“Dearborn Inn is a lovely place with friendly staff, comfortable attractive rooms and very clean environment. Would highly recommend staying here to anyone.”

Nov 25, 2007 by Beverly from Hemlock, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location. In addition, the room was very comfortable. I enjoyed the opportunity to use the large workspace as well.
• There was nothing about the hotel I did not like.

“Excellent hotel for both the leisure and business traveler. Excellent location with restaurants and shopping mall close by. Very comfortable rooms and excellent workspace for the busy business traveler. The hotel staff was very friendly. I would recommend this hotel for both leisure and business travel.”

Nov 22, 2007 by Steve from Roscommon, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice sewing kit.
• Pool & hot tub cold, not together. Asked for microwave then did not get. No continental breakfast.

“Nice room, staff was nice, cold pool and hot tub. Would rather stay at another hotel that I usually stay at cheaper and better.”

Nov 15, 2007 by Leslie from Milan, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, clean room, comfortable bed, nice pool and hot tub.
• Our bathroom fan did not work in our room.

“The staff was very helpful and friendly. The lobby and our room were very warm and welcoming. We really enjoyed the pool. We felt that we got a great value for our money.”

Nov 9, 2007 by Anthony from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was clean.
• Breakfast wasnt included in the price.

“Nice clean hotel, nice breakfast area.”

Oct 26, 2007 by Felecia from Holland, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy the find and easy to shop from.
• The heater in the pool did not work.

“The hotel was very nice and friendly staff.”

Oct 2, 2007 by Sharo from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very courteous & friendly.
• My husband wanted a USA paper.

“They met our needs very well. We enjoyed our stay very much.”

Sep 5, 2007 by Ted from Macomb, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Free breakfast and great location.
• Halls smelled smoky.

“Convenient location with nice rooms. Pool and courtyard are plus features.”

Aug 29, 2007 by Lynn from Charlotte, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[4]

• Quiet.
• Air conditioning didnt work very well.

“Hotel was clean tidy and staff was nice. Room was too hot and aid didnt work very well.”

Aug 14, 2007 by Chris from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent.
• Nothing.

“Everything exceeded my expectations.”

Jul 13, 2007 by Molly from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room was clean, large and comfortable.
• A little "sterile" atmosphere-wise (the hotel) but room was nice.

“I'd totally recommend staying here for an inexpensive safe clean hotel in lancing area.”

Jul 11, 2007 by Carl from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice room decor and linens. Attractive courtyard. Good location.
• Indoor pool heater was broken, so water was icy cold.

“Well maintained property with nice courtyard. Pool is indoors and heater was broken = icy cold water. Right off the highway, so good location. Address should be listed on the side street and not the main street that has no hotel entrance.”

Jul 9, 2007 by Phyllis from Chicago, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The restaurant & the size of the room.
• Stayed two nights. Requested a rollaway and never got one even though the hotel was nearly empty.

“Upon check in the first night, the clerk was not very friendly. He declined to provide a rollaway for the first night and said we have one for the second night, but none was ever sent up. When questioned about the fullness of the hotel, I was told it was just 1/4 full. The room was nice and the restaurant food was good (a little slow for the omelet service though).”

Jun 30, 2007 by Cecelia from Cambridge, WI
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[7]

• I liked that it didn't have very heave bed clothes.
• It did not have handicap access to the second floor. No ice on second floor.

“If there is no access to the second floor that should be clearly stated. My husband is in a leg cast and had difficulty getting to and from the room especially with luggage. We are both 66 yrs old. Also the exit doors are not marked from the outside so you can tell which is closest to your room when you are parking.”

Jun 12, 2007 by Kevin from Midland, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location to Amtrak station and shopping.
• Room felt musty.

“Overall, the hotel was very good. Great location for catching Amtrak and lots of eating options nearby. The hotel appears to be a little older, but very clean and comfortable.”

May 30, 2007 by Jeanne from Cincinnati, OH
Overall Rating: 0
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness and room size very good.
• No free breakfast. The buffet was sub standard and not well organized.

“Very nice for an overnight or weekend stay. No frills. Would be better appreciated if a breakfast buffet were included. The coffee available 24 hours great idea.”

Apr 19, 2007 by Terri from Greenville, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and very clean large rooms.
• No elevators to make upper floor better to access and never enough towels in the pool area.

“Decent, clean hotel with good size rooms for larger family. Friendly, helpful staff. Breakfast buffet had numerous choices and the food was very good. Easy access to the highway and near many shopping venues and restaurants.”

Feb 14, 2007 by Vicki from Kahnawake, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Nice & clean.
• Bathroom fan didn't work & shower stall wasn't clean.

“I liked the room, very comfy & clean (except for the bathroom stall). I didn't like the attitude of the manager when I decided to stay an extra night & she didn't want to give me a discount (which I never asked for). ”

Feb 13, 2007 by Paula from Kentwood, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The nice king sized bed and the late check out time.
• The whirlpool was hard to find and had too much chlorine in the air. Burned our eyes.

“Great hotel! Easy, convenient location with fabulous amenities.”

Nov 18, 2006 by Tsu from Whitehall, MI
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Big comfortable rooms.
• Machinery broken down.

“Overall this was a very nice hotel with friendly staff. The courtyard outside our room would be a wonderful thing in nice weather and we enjoyed mingling at the manager's reception where free cocktails were provided with our stay.”

Jun 8, 2006 by Brett from Bountiful, UT
Overall Rating: 9
Cleanliness:[9] • Location:[9]

• Very nice and convenient location.
• No continental breakfast.

“Great.”

Jun 2, 2006 by K from Peoria, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Big rooms and comfy beds.
• No elevator.

“This hotel was clean and comfortable. The courtyard was very pleasant to view.”

Mar 14, 2006 by Jc from Auburn Hills, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• The staff was fairly friendly.
• The room or HVAC system was dusty, and the comforter dirty.

“This hotel is decent for the business traveler.”

Jan 12, 2006 by Jason from Coloma, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Pool and breakfast buffet.
• Hot tub not in pool area, no ice on 2nd floor.

“Courtyard hotels are very nice!”

Jan 12, 2006 by Shellie from Fort Collins, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Overall great place!
• nothing!

“This was a great hotel, especially for the money! It had a terrific staff, the rooms are spacious and clean, and it has great amenities. I hope to return in the summer to enjoy the patio our room had! The pool and spa are separated, so it gave us more privacy and quiet time to relax in the hot tub. Two thumbs up!”