User Reviews for Hyatt Regency Cincinnati

Research User Reviews for Hyatt Regency Cincinnati (1-20 of 704)

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Dec 12, 2009 by Sean from Danbury,CT
Overall Rating: 10

• Great location, friendly and helpful staff.
• Nothing negative.

“Great location with nice size rooms and amenities.”

Dec 7, 2009 by Jim from Bloomington,IN
Overall Rating: 9

• Upscale feel and location!
• No dumbbells in the exercise area.

“Made Thanksgiving special!”

Dec 2, 2009 by Sheri from Hendersonville,NC
Overall Rating: 8

• Location was within walking distance to Paul Brown Stadium.
• Parking was expensive. Bar was very expensive.

“Easy to get to. Very inviting lobby. Room very nice.”

Oct 8, 2009 by Zelita from Anchorage,AK
Overall Rating: 6

• The staff were kind.
• The room and the used colors.

“You could walk from the one to another hotels.”

Oct 7, 2009 by Opal from Greenwood,IN
Overall Rating: 9

• The beds were very comfortable and the room was clean.
• The hot water handle came off in my hand, the toilet kept running, and the shower head wouldn't move.

“The hotel was in a fantastic place to be able to walk to where you were going. We had problems with some of the bath fixtures but when we told them about them at check out, the took our dinner from the night before that we charged to the room, off. We will definitely stay here again.”

Oct 1, 2009 by Anita from Braggs,OK
Overall Rating: 10

• Convenient downtown location, great view.
• Bathroom size.

“We loved the hotel and it's location. We were in town for a couple of reasons, but one was to attend the Bengals-Steelers game, hotel location made it easy to walk to game. I'm pretty picky and I will say this hotel was super clean as was our room. We had a queen room in the corner of the building - room was a little small, but nothing to complain about as our bed faced the window with a great view. The only thing was our bathroom was a little small. However, I think it had to do with our room being located where it was and not the entire hotel as our friends said there bath was fine. Overall, it is a nice hotel!”

Sep 26, 2009 by Kristin from Lewis Center,OH
Overall Rating: 5

• Staff were very friendly.
• Parking was inconvenient and expensive. Room floors were dirty.

“Not my favorite hotel in downtown Cincinnati. Self parking (once you figure out where it is) is almost as expensive as valet. My kids socks turned black from walking on the room floors. Every staff member we encountered was wonderful to us however.”

Sep 16, 2009 by Jamie from Washington Court House,OH
Overall Rating: 9

• Friendly, comfortable, well located hotel in the Cincinnati area.
• Inconvenient parking which was not cheap and cost was not clear until checkout.

“Our stay was a pleasant one and met our expectations. The staff was friendly and helpful while the facility was clean. It needs a bit of updating and would well worth the cost due to the convenient location.”

Sep 14, 2009 by Rosie from Roanoke,IN
Overall Rating: 9

• The friendly workers helping us in various things.

“The location was great to the downtown area. The beds were very comfortable and we didn't hear too much during the night. Also the staff was very attentive and helpful.”

Sep 2, 2009 by Teresa from Salem,IN
Overall Rating: 7

• Good location, mostly friendly.
• Pay for internet at 3 stars! Three towels, had to ask for more.

“Mostly a very nice place to stay. But at this start level, business travelers should not have to pay to use the internet. Wireless access is so cheap; this should be included in the room. It aggravated me to have to call the desk to ask for more towels. When I reserved, I indicated there would be 4 of us, so why wouldn't they put more towels in the room and after my call, it took 20 minutes and another call to actually get them. Unacceptable at this star level.”

Sep 1, 2009 by Tara from Jasper,IN
Overall Rating: 8

• Location.
• I asked if they had a free Internet service center & they said no. The smaller hotels have it.

“Hotel location was great. Champs bartender Jason was very nice & helpful. The bellboys & front desk was very nice & helpful also. Great price for a 2 night stay. Look forward to returning.”

Aug 28, 2009 by Renee from Beford,OH
Overall Rating: 9

• The atmosphere, the staff was excellent.
• No parking facility or reference with a discount from the hotel.

“Hyatt Regency lives up to your expectations.”

Aug 21, 2009 by Nancy from Cincinnati,OH
Overall Rating: 5

• Room outdated, poor airconditioning, TV old and did not work.
• Clean with good beds, just outdated

“Needs a make over. TV old, poor airconditioning unit. Nice location and a good price. The price comes with the condition of the rooms.”

Aug 13, 2009 by Robert from Morris,IL
Overall Rating: 9

• Room and service.
• No Vending Machines for late night snack. Parking not validated.

“Great service. The price for a shot of alcohol was not good Karma $6.66. Service was very good and I would stay there again. There is no vending machines for after hours snacks. No Free Wi-FI.”

Aug 13, 2009 by Trisha from Beavercreek,OH
Overall Rating: 10

“When we arrived, we checked in using the express check-in. If you do this, your room requests are typically not acknowledged. We found this out later. However, we called down to the front desk and they immediately remedied the situation and actually sent the bellman up to walk us to our new room and make sure we were satisfied. Very nice touch. On top of that, he informed us of some activities in the area that night as well as some hot spots to visit. The staff was all very polite and helpful. Would visit again to the Hyatt Regency in Cincinnati.”

Aug 12, 2009 by Bill from Fletcher,NC
Overall Rating: 10

• Convenient location.
• Parking charges not include in price.

“We went to the ballgame which was nice because it was around the corner from the hotel.”

Aug 12, 2009 by Bobby from New Albany,IN
Overall Rating: 10

• Staff and location. Right off interstate.
• Too many people to tip...Everybody hates that!

“Great location. Convenient to expressway. Very close to Square and many great restaurants. Self park would be a hassle. I valet parked. Called for car and they forgot my car. After arriving continued to forget my car..I finally asked and he admitted he had forgotten mine. Everything else was fine. Very friendly staff.”

Aug 12, 2009 by Chris from Hendersonville,NC
Overall Rating: 8

• The hotel pool was excellent. Not too hot nor too cold.
• The carpeting in the lobby needs a good cleaning or replacement.

“Nice hotel that is close to everything in Cincinnati. Very friendly staff. Rooms are nice.”

Aug 11, 2009 by Aud from Lexington,KY
Overall Rating: 9

• The hotel and room were beautiful!
• The shower smelled faintly - as though the liner needed to be changed.

“Even though I did automated check-in, I was still asked if I needed assistance to the room. Valet was only $20 on a game night and the staff there also asked to help. The room was much nicer than other places we've stayed at and it was within easy walking distance to The Great American Ballpark. We loved every minute of it!”

Aug 10, 2009 by Craig from Van Wert,OH
Overall Rating: 9

“Hotel was very clean and the staff friendly. Rooms are very small.”

Aug 8, 2009 by Vince from Cincinnati,OH
Overall Rating: 8

• AC worked really well in the room.
• Didn't like that wireless and hotel parking was extra!

“Good hotel with small but modern room. Bath rooms were a tad small but very clean with lots of towels. Didn't appreciate having to pay extra for internet wireless and car valet.”

Aug 7, 2009 by David from Chariton,IA
Overall Rating: 9

• Loction was great. Down town and near the stadium.
• Parking charges were way out of hand. Costly for parking.

“We had a nice time. The staff was outstanding and very helpful..”

Jul 28, 2009 by Carol from Fort Wayne,IN
Overall Rating: 9

• Two comfortable chairs in the room.
• Finishes were a little tacky.

“Attractive interior design, both in the lobby and in the room.”

Jul 22, 2009 by Jeff from Westview,KY
Overall Rating: 7

• The location of downtown was within walking distance to everything.
• Thought it may be a little over priced for the room.

“The location was great and staff was very friendly but the room was not any better than some of the cheaper places I've stayed.”

Jul 12, 2009 by Kiran from Westfield,IN
Overall Rating: 8

• Very friendly staff and the valet parking. Skywalk to mall and convention center.
• The Champ's restaurant had limited food choices compared to other champs and the food was overpriced and terrible service.

“The staff was very helpful and friendly. One staff member printed out directions to a restaurant that my husband wanted to go to - the Original Larosa's Pizza. The hotel has a skywalk and is attached to the mall and convention center. The hotel has a great valet parking and is only 5 bucks more than to park all day. When we needed extra towels, they were brought right away. The kids enjoyed the pool and the hot tub (not too hot for them - kept at lower temperature I guess). Besides one bad experience at the Champ's restaurant there - overpriced, terrible selection compared to their other chains, and turtle slow service. The hotel was a good choice for us to experience the city before heading to Kings Island the next day. If you have kids - you have to go to the Bicentennial Park - beautiful, great play parks (2 minutes away), you can watch the barges and boats go across the river and take the bridge - walk on it to the other-side and eat on the levy - restaurants and another mall. You will see a very clean kept gardens and trails, can rent 4 seater bikes too. Across the bridge that you yourself walk on over the river is another mall. In the mall there is also a Game Place - great for kids and adults - good food too.”

Jul 12, 2009 by James from Columbus,OH
Overall Rating: 9

• Great room.
• Nothing wrong.

“I've been staying here for years, and with one exception has never failed to be good.”

Jul 6, 2009 by Deborah from Indianapolis,IN
Overall Rating: 10

• Thumbs up for staff and property!
• Unexpected $20 valet parking fee.

“Loved everything about our stay. Beautifully maintained property with excellent staff.”

Jul 5, 2009 by Michael from Catlettsburg,KY
Overall Rating: 7

• Location to my destination.
• Room was nothing spectacular.

“For the price that Priceline got for the hotel, it was very good. Nice room, but nothing fantastic. But, it was clean and neat. Other areas of hotel were clean as well. Would stay there again but would not pay full price for a room. Not worth full price.”

Jul 1, 2009 by Paul from Zanesville,ND
Overall Rating: 8

• Breakfast buffet was one of the best I've seen.
• Didn't get king bed as requested. Valet left car running 15 minutes before parking (we requested it be parked then).

“Room and beds were comfortable. Parking extra - valet. Inviting bar setting. Staff very courteous and professional. We arrived tired and late. Signs not easily identified (we had to call for directions). Great breakfast buffet. Actually quiet for downtown setting. Great location for walking to places of interest. Loved the ability to regulate the room temperature.”

Jun 30, 2009 by Scott and Margo from Plainfield,IN
Overall Rating: 1

• Location.
• $20 parking fee, uncaring staff, horrible view, four dollar bottle of water on dresser, everything in the room felt damp, carpet, bedding.

“$20 parking fee, uncaring staff, horrible view, four dollar bottle of water on dresser, everything in the room felt damp, carpet, bedding, parts of the hotel looked abandoned, hot tub was empty.”

Jun 23, 2009 by Nita from Indianapolis,IN
Overall Rating: 8

• Comfortable room.
• Hallways were very warm.

“This hotel was very comfortable and conveniently located in downtown Cincinnati. I wish I had more time so spend utilizing the hotels amenities.”

Jun 10, 2009 by Gilda from Dublin,OH
Overall Rating: 6

• Location was great!
• Very small room for the price.

“The room was very clean. Way overpriced. The room was small. There were 6 elevators and we had to wait 20 minutes every time we wanted to go to the lobby. The pool did not have enough chairs so we had to lay out on the brick. Even though we we not happy with the hotel I can say that the hotel staff was VERY friendly.”

Jun 8, 2009 by Rebecca from Muskogee,OK
Overall Rating: 9

• The location was great.

“Within walking distance to several restaurants and shopping.”

May 16, 2009 by Steve from Wesley Chapel,FL
Overall Rating: 9

• Great location.
• Parking.

“Very nice hotel and convenient to downtown Cincy.”

Apr 24, 2009 by Johanna from Evansville,IN
Overall Rating: 9

• The hotel had great, friendly customer service. I felt important to them.
• The air conditioning was off when we got there, and the restaurant is very expensive.

“This is an upscale hotel downtown within walking distance to great restaurants and the convention center. The staff is very friendly and attentive. Even when something wasn't perfect, all we had to do was ask, and our needs were met.”

Apr 23, 2009 by Andrea from Dublin,OH
Overall Rating: 10

• The hotel was very clean, I found everything to be exactly as advertised. Appreciate it.
• The hot tub could have been better, was just warm and not functioning properly.

“This was an excellent hotel, with a great view, spacious clean rooms, and a wonderful staff!”

Apr 13, 2009 by Jeff from Fishers,IN
Overall Rating: 9

• The location to the ball park.

“Excellent and friendly staff. I would recommend this hotel.”

Apr 13, 2009 by Scott from Carmel,IN
Overall Rating: 6

• Swimming pool; rooms were adequate.
• Needed connecting rooms for our children, but was difficult to get this done.

“Nice hotel in downtown Cincinnati. Indoor swimming pool is small but nice and the kids loved it. Decent work out rooms as well.”

Apr 10, 2009 by Greg from Arlington,VA
Overall Rating: 10

• The location of the hotel and the professionalism of the staff was top class.

“Excellent hotel with top quality professionals working there in the center of Cincinnati. Easy access to city Skywalk that allows you to walk traffic free, weather protected access to top quality shops and Fountain Square.”

Mar 19, 2009 by Beth from Carlisle,OH
Overall Rating: 7

• Great restaurant.
• Room size.

“Ok hotel.”

Mar 19, 2009 by Virginia from Wickliffe,OH
Overall Rating: 9

• The atmosphere in the lobby was fantastic.
• Nothing.

“I would stay here for my next visit to Cincinnati. The hotel was clean, the employees were friendly and the room was comfortable.”

Mar 19, 2009 by Deborah from Cincinnati,OH
Overall Rating: 10

• Customer service is outstanding.

“The customer service is outstanding. The rooms are clean. The beds/mattresses are so comfortable, with lots of fluffy pillows. I really appreciate a luxury bed. The restaurants are great. The pool and whirlpool are clean and the temperature is good. The Cincinnati Hyatt Regency is such a wonderful place to stay.”

Feb 25, 2009 by Michael from Franklin,TN
Overall Rating: 5

• Location was very nice.

“The air circulation in the room was very poor and so the night was not a good nights sleep.”

Feb 19, 2009 by Mary from Norwalk,OH
Overall Rating: 9

• Polite, friendly bellman, waitress, & staff!

“Impressed with the consistent helpfulness of the hotel staff and the waitress at Findlay's. The Sunday morning buffet at Findlay's, within the hotel, was one of the best I've ever had. The beds were extremely comfortable and the room was quiet and restful all night.”

Feb 5, 2009 by Lowell from Pickerington,OH
Overall Rating: 10

• Good location, and nice warm room.
• Parking.

“The hotel was very clean and everyone on staff was very friendly and helpful. Would return for another stay.”

Jan 28, 2009 by Doug from Westerville,OH
Overall Rating: 3

• Convenience.
• Parking, paid WiFi.

“I was not aware that I would have to pay for parking and that there was no free Wi-Fi. I also would offer a free continental breakfast.”

Jan 15, 2009 by Daniel from Louisville,KY
Overall Rating: 8

• It was very conveniant to for my group. We were attending a concert in downtown Cininnatti.
• Food was overpriced. Especially breakfast.

“Very nice downtown hotel. Exactly what you would expect out of a Hyatt. Very convenient to everything downtown.”

Jan 7, 2009 by Sam from Corbin,KY
Overall Rating: 2

• Very attractive.
• Did not like roll away bed provided, had possible mice in the bottom box.

“I was awoken by the sound of mice in the middle of the night. This destroyed my trip. Before that everything was fine. Slow service in the restaurant, poor service for the price.”

Dec 21, 2008 by J from Brookfield,WI
Overall Rating: 10

• Amazingly friendly and helpful staff.

“Everyone at the hotel was so warm, friendly and helpful. The room was very clean and comfortable. The location was great (near lots of restaurants as well as Cincinnati sports stadiums) with a beautiful view of the river. We highly recommend this hotel.”

Dec 10, 2008 by Max from Centerville,OH
Overall Rating: 10

• Great location to shopping and entertainment.
• Not enough time to do everything we wanted to do.

“Fantastic first class staff.”