User Reviews for Sheraton Lansing Hotel

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Jul 13, 2006 by Richard from Green Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great accommodations at an excellent price.
• Price of food and cocktails was high.

“This was a great place to stay. It had easy access to where we had to go and was not that far out of the way.”

Jun 15, 2006 by Diane from Muskegon, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful. The bed was wonderful and we slept great . We will stay there again if we are in the area.
• We had a leaky faucet that dripped all the time. We closed the door to avoid the sound.

“The room was clean and neat. the beds were wonderful. I loved the fact that there were two sinks as we were 3 women in the room. it made it easier to get ready in the morning. I emailed ahead to get a non smoking room with two beds. they were quick with the response and the room was ready to my specifications. the only negative thing was the leaky faucet in the tub it needs to be fixed it dripped non stop. We closed the door to the bathroom to not hear the dripping. if we were to be there more than one night I would have requested another room.”

1 of 1 people found this review helpful.

May 31, 2006 by Mj from Maple Rapids, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• The hotel was beautiful.
• Bathroom could have been cleaner.

“Nice hotel. We would stay again.”

May 25, 2006 by Timmy from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The atmosphere was very nice.
• I liked everything about it.

“This hotel is the one of the nicest I've ever stayed in.”

May 23, 2006 by Andrea from Grand Ledge, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice rooms.
• Cost of extras.

“Very beautiful, but you will not get any extras like breakfast, cookie, or water at this Hotel.”

May 21, 2006 by Melissa from Howell, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Appreciated the clean, well updated fitness center with variety of equipment.
• Can't think of anything.

“It exceeded our expectations, considering that we just came from the Radisson and was expecting roughly the same. We much prefer this hotel.”

May 17, 2006 by Mary from Novi, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful food and facilities! There's even a basketball court.
• We got a smoking room (but there was an ionizer).

“This was a great hotel! Helpful staff, clean room, great facilities.”

May 4, 2006 by Steven from Manton, MI
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean nice bed.
• Noisy hear doors slamming people in hallways, Hotel staff did not enforce the quiet time. Kids running around all night in the pool and game areas.

“The hotel itself is nice but the monitoring of kid and noise was bad. Disturbed sleep numerous times and left pool area because of kids in there after hours. Smokey and noisy near bar/restaurant area.”

Apr 21, 2006 by Diane from Stratford, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is great, we've stayed there several times.
• There's nothing that we didn't like.

“We like the hotel. It is very nicely decorated and the rooms are clean. The pool area is nice and the restaurant is nice.”

Apr 19, 2006 by Janet from Gahanna, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• The front lobby of the hotel was beautiful. There was a star bucks in the hotel.
• Not the fault of the hotel, but some of the guests were loud during the night.

“The hotel is attractive from the outside, with lots of parking. The front lobby is very fancy, and there are glassed elevators to the upper levels. Our non-smoking room had a very comfortable stuffed chair with ottoman, a desk with chair, a coffeemaker, a television and a king-sized bed. The pillows were numerous and fluffy, and the bed was comfortable. There was a single sink outside of the bathroom, which contained another sink, bathtub/shower, and hair dryer.”

Apr 6, 2006 by Brandon from Amelia, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great amenities, Starbucks in lobby.
• Additional fees for cots.

“This really was a wonderful hotel. I am considering staying there again when I return to Lansing.”

Feb 28, 2006 by Marilyn from Jenison, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• It was pretty and classy.
• The bathroom was pretty small.

“It was nice, warm and well decorated. My husband said the workout room was very nice. We would stay there again.”

Feb 23, 2006 by Kriss from Onondaga, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegant. Friendly.
• Cristy's Bistro Restaurant is awful.

“Hotel and Bar are great. Do not eat there.”

Feb 16, 2006 by Genni from Otsego, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful and very friendly.
• We loved it all.

“The staff was very helpful, Brunch on Sunday was excellent and we enjoyed how beautifully decorated everything was.”

Jan 16, 2006 by Jeff from Canton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean. Fitness center open 24 hours.
• Can't nice stay.

“We (had 2 rooms) were greeted professionally, and kindly. Rooms exceeded our expectations.”

Jan 3, 2006 by Chaka from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the facilities. I enjoyed the comfort and elegance of the hotel. The hotel is confidently located and the staff were nice.
• The server at the restaurant was not going to allow me to have breakfast as it ended in 10 minutes. However, she apologized and allowed me to have breakfast.

“The hotel was nice, comfortable, well managed and beautiful I would recommend it to friends and colleagues.”

Dec 16, 2005 by Roderic from Rockford, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[7]

• Inside was very nice, good play area for kids.
• Beds were very old and saggy, the hot tub was cold.

“Very nice staff that I saw, very clean. The playroom and basketball court were great for the kids. The hot tub was cold and the twin beds seemed old and very saggy, not at comfortable to sleep on for myself or the kids. The bar is located right the elevators and you get tons of smoke from the bar.”

Dec 14, 2005 by Victoria from Daniabeach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Delightful restaurant for Sunday brunch in hotel.
• Great hotel, nothing not to like.

“From the dramatic lobby to the well appointed rooms, the Sheraton in Lansing provides a wonderful place for a cocktail in the bar or a meal in the restaurant or swim in the pool. I recommend this hotel for business travelers as well as families.”

Dec 8, 2005 by Diane from Potterville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very nice and the facilities were great.
• Nothing.

“We were very happy with every aspect of it not complaints whatsoever.”

Nov 16, 2005 by Desmon from Sagina, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very welcoming and convenient.
• No hot tub in the room.

“My experience was very pleasant. My daughters enjoyed spending time in the pool, my wife enjoyed the exercise facility. I enjoyed the entire experience.”

Nov 15, 2005 by Cara from Michigan City, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool cookies.
• Cold shower.

“N/A”

Sep 29, 2005 by Jodi from Lebanon, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The "comfiest" bedding ever! Classy, well-maintained, and very helpful/friendly staff.
• no complaints

“Excellent service, beautiful hotel, and great food! This was the least expensive night's stay, but by far the nicest hotel on our week-long trip!”

Aug 27, 2005 by Diane from Potterville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was great - everything was just as we wanted - the room and pool were great. The staff was helpful.
• We called the hotel and reserved an extra night and when we went to check-in we found out that they had sold our room to someone else.

“Even though they sold our room to someone else it turned out great because they sent us to another excellent hotel nearby and paid for the night.”

Aug 17, 2005 by Kevin from Newark, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Exceptional value.
• No continental breakfast because of Sunday brunch.

“Room was clean with high quality furniture. Very comfortable beds made for a good night sleep.”

Aug 3, 2005 by Jay from Fremont, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Lobby was beautiful, rooms were great. A+ Beds!
• No free internet

“Loved the place, but all hotels out there, please understand - You NEED to provide internet to your customers... It's more important than an ice machine today (and costs less to maintain probably). Great time at the Sheraton Lansing though!”

Jun 13, 2005 by Tracy from Ypsilanti, MI
Overall Rating: 1
Cleanliness:[8] • Staff:[5] • Location:[6]

• The Hotel itself, was very nice.
• They didn't have a microwave or refrigerator to use. They also charged my credit card without telling me.

“The hotel was nice. I didn't like the fact that there was no microwave or refrigerator available. When you go to the printout of the hotel, they show a den in the rooms they have. For some reason the one we stayed in didn't have a den. I think if you get your reservation and they already know what room you will be in, they should only show that one, not something else they have leading you to think that this is what your getting. It would have also been nice if they had told me they would be charging my credit. I've never experienced anything like that before. They should have informed me before even trying to charge my card.”

Jun 9, 2005 by Brandy from Jonesville, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Greatest stay we have had yet!
• nothing

“This hotel was extremly nice. We had room service that was great and not too pricey. We WILL stay again!”

May 25, 2005 by Patti from Jackson, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Motif, presentation. A top notch hotel

“Everything was ready and available. The inside is very nice. Great Hotel!”

May 19, 2005 by Amy from Midland, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• This hotel has been renovated, so all the beddings and furnishings are in good condition. The room is very clean.
• The bathroom is very, very small in the King bed room, #210.

“ The hotel is not near any shopping centers or other points of interest. The lobby and room looked very clean. The bed is very comfortable. The new Activity Center seemed to be clean and in good condition. We didn't eat at the hotel or use the Activity Center.”

Apr 26, 2005 by Linda from New Buffalo, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room and amenities, helpful staff.

“Hotel is convenient from freeway. Clean, cheerful rooms, with high quality bedding. Lobby presented a very welcoming atmosphere. Staff was polite and accommodating. Would definitely recommend this hotel to others.”

Apr 12, 2005 by Gretchen from Richland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great hotel at a great price. Excellent pool area and fitness center.
• It's quite a ways from downtown and the campus. Not many restaurants in the area.

“We had a wonderful stay. The rooms were recently refurbished, clean. The pool area was great. Staff was very friendly.”

Mar 15, 2005 by Richard from Royal Oak, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good size rooms Clean
• Pillows no fill, lack of staff at front desk only two with about 15 people checking in at the same time

“Great Place to stay, Clean friendly, Good food and service..”

Feb 15, 2005 by Eric from Davison, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to everything. Very clean. Nice environment.
• Nothing.

“Great place to stay.”

Feb 9, 2005 by Nancy from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Met special request rooms after contacting directly.

“Great Club floor with wonderful breakfast. Room lush.”

Jan 28, 2005 by Michelle from Allegan, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Pool/excercise room was not open

“High quality, elegant, and beautiful hotel with excellent service staff. Excellent location close proximity to highways and restaurants. In house dining and brunch were excellent. Would definately recommend!”

Jan 26, 2005 by Beckie from Midland, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free shuttle service to the mall, restaurants, wherever!
• Pool and health spa closed due to remodeling.

“Beautiful lobby with water fountain and glass elevators. Excellent bistro in the hotel, which even had a low-cost kids menu. Once the remodeling is done, this will be a fantastic hotel!”

Jan 25, 2005 by Lyn from Royal Oak, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pillows and the down comforter !

“Clean, comfortable, safe, friendly and professional. I'd stay here again in a minute!”

Jan 19, 2005 by Ron from Moreno Valley, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great value, very comfortable beds
• A little out of the way from my location

“Clean, very comfortable and luxurious, fiendly staff, great service”

Jan 4, 2005 by Nancy from New Castle, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds had nice fluffy pillows and bedding.
• I couldn't find fliers of local sights.

“The hotel was beautiful and comfortable and clean. All I would expect in a hotel. I had a comfortable stay.”

Dec 1, 2004 by Daniel D. from Wyoming
Overall Rating: 9

“My wife and I made a quick trip to Lansing, Michigan and needed a hotel room quickly and for a reasonable price. The Sheraton in Lansing was absolutely one of the best hotels I've been to for the exceptional price I got on the room. The lobby is exquisitely decorated and the hotel staff was friendly and accommodating. The room was larger than average and very clean. The bed was the most comfortable that I've ever slept in.”

Nov 10, 2004 by
Overall Rating: 5

“Classy property and the beds are very comfortable with lots of pillows!!!”

Oct 5, 2004 by Lisa S. from Broomall, PA
Overall Rating: 7

“It was nice. Accommodations were okay, the staff was excellent.”

Sep 25, 2004 by Wes S. from Portage
Overall Rating: 10

“Nice hotel with very comfortable beds. They provided complementary shuttle to and from the airport which saved us additional money on parking. They also gave us a free dinner for a delay in picking us up from the airport. The staff was very accommodating!”

Sep 20, 2004 by Scott K. from Mason, OH
Overall Rating: 9

“The staff was truly wonderful and our stay was more enjoyable as a result. The hotel far exceeded my expectations. The bell person was helpful from the first ten seconds of our stay. She was right there at the door with the bell cart when I was having trouble negotiating the door with all of our bags.”

Sep 8, 2004 by Gaylard G. from Birmingham
Overall Rating: 10

“Great deal”