User Reviews for Baymont Inn and Suites Grand Rapids Airport

Research User Reviews for Baymont Inn and Suites Grand Rapids Airport (1-12 of 12)

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Sep 14, 2008 by Ricky
Overall Rating: 10

• Just a very nice place to stay and excellent location for us.

“This was a wonderful place to stay, nice and clean.”

Jun 4, 2008 by Jacalyn from Miwaukee, WI
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• It was across from my favorite shopping store.
• The beds were hard & uncomfortable. We were in pain when we woke up.

“It's a sub par hotel and they need to upgrade their beds, soundproof the walls and floors because you can here what's going on in the other rooms and hear people walking over your head. Also, the front desk had the TV on so loud that I had to go ask him to turn it down. We won't be staying there anymore. We lost much needed sleep!”

Feb 26, 2008 by Jeff from Sylvania, OH
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[6]

• Nice exercise room.
• Staff was on the phone when we checked out and didn't bother to put the phone down to help us.

“The hotel was just okay. Nothing spectacular. I thought the key to get into the room was a little ancient. Room was clean. Front desk people were nice but were not about to go out of their way to help someone. I do not feel when someone is checking out that the front desk person should be on the phone talking on a personal conversation and not have the class to at least put it down to help a customer. Parking lot could have been a little better as far as snow and ice. It was done but the entrance from the car to the door had a lot of ice and there was no salt to be seen.”

Feb 20, 2008 by June from Glendale, AZ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly and helpful staff.
• The weather!

“Wonderfully convenient. I had to call the hotel for directions late at night and the desk clerk was very helpful. The check in was painless, just a signature and I was checked in. The room was clean and arranged well. HVAC worked very great and the continental breakfast in the morning was everything we expected. Close to interstate and a variety of restaurants and shopping opportunities. We'd stay here again anytime!”

Aug 29, 2007 by Bruce from Madison, WI
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[5]

• Free breakfast.
• Tobacco stench in hallway, broken TV, failing air conditioner.

“If you are looking for a place to crash for the night and your expectations aren't too high, the Bay Mont is for you. However, the persistent stench of cigars & cigarettes in the non-smoking hallway, the odd aroma in the room itself, the broken TV set and the wheezing, overtaxed ac unit keep this hotel from anything higher than 1-star status.”

Aug 24, 2007 by Vivian from Detroit, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• I personally liked the comfortable beds and the continental breakfast.
• I kind of didn't like the fact that there was no other light source other than the nightstand lamp.

“This hotel serves its purpose adequately for any travelers coming to or from Grand Rapids Intl. Airport at a reasonable price with excellent staff on hand.”

Jul 22, 2007 by Marvin
Overall Rating: 9

• Baymont is alway predictable and good.

“All Baymont Inns are predictably clean, organized, quiet and a good experience in Hotels.”

Jan 4, 2007 by Paul from Noblesville, IN
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[10]

• Location.
• Room was small and had heating problems.

“Hotel double charged my debit card resulting in overdraft fees.”

Jun 28, 2006 by Barbara from Bloomfield Hills, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Right off expressway entrance.
• Loud bathroom fan.

“Hotel was recently remodeled, everything was new. It was clean and convenient.”

Aug 2, 2005 by Doreen from Tinley Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• It was VERY clean--so VERY nice
• I would have preferred a pool

“VERY CLEAN and I love that more than anything! I didn't think we got such a great price too.”

Jul 20, 2005 by Jon from Battle Creek, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• location was great
• bed was kinda hard

“staying at this hotel made life alot easer for the time i was spending in grand rapids thanks”

Jun 21, 2005 by Cynthia from Portage, IN
Overall Rating: 10
Cleanliness:[6] • Staff:[3] • Location:[10]

• My room was beautiful and clean. I liked the in-room coffee pot.
• The people upstairs were loud and when they walked we could hear. Also, hotel did not give us our wake-up call as requested and I was late.

“The location was great! Good restaurants were in walking distance. The staff friendly.”