User Reviews for Hilton Indianapolis North

Research User Reviews for Hilton Indianapolis North (1-20 of 864)

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Dec 7, 2009 by Veda from Brazil,IN
Overall Rating: 9

• The bed was wonderful.

“Very nice and
would stay again.”

Nov 30, 2009 by Amy from Fort Wayne,IN
Overall Rating: 9

• The hotel staff was very helpful and friendly.

“Very clean and nice, helpful staff. Great pool and workout room. Room service was fast and friendly but I have to say the food was not that great and the prices were out of this world, but other than that it was a good experience.”

Nov 28, 2009 by Cathy from Mishawaka,IN
Overall Rating: 9

• Friendly, clean, and close to all the malls.

“Wonderful hotel.”

Oct 27, 2009 by Jeff from Jasper,IN
Overall Rating: 9

• Pillows
• Took forever to check-in.

“It was a very nice hotel for the price. Conveniently located. Would refer travelers to this hotel.”

Oct 22, 2009 by Kathy from Lawrenceville,GA
Overall Rating: 9

• Food is excellent. The friendliest and most helpful staff I've ever experienced.
• Needs better ventilation in the rooms.

“The rooms are very accommodating, though some are a little outdated. The restaurant and bar food far surpassed my expectations - great selections and preparation. Above all, the hotel staff are absolutely excellent the friendliest and most efficient of any I've ever stayed at. I've stayed here many times and the staff is very consistent - and always friendly and helpful.”

Oct 10, 2009 by Mary from Danville,IL
Overall Rating: 3

• Clean.
• Got smallest room.

“

”

Sep 3, 2009 by Tony from Omaha,NE
Overall Rating: 10

• Clean & convenient.

“Easy access from the Interstate. Clean rooms and facilities. Attentive staff.”

Aug 24, 2009 by Peggy from Dawsonville,GA
Overall Rating: 8

• Priceline price and location
• No wifi in the rooms

“Great location and clean, friendly place to stay. Just wished you didn't have to go to the lobby to get wifi.”

Aug 16, 2009 by Lisa from Cincinnati,OH
Overall Rating: 0

• The lobby was spectacular, however the room was a disappointment.
• I did not like the room, the TV, and decor of the room.

“The hotel on the outside and lobby seem to have a rating of a 4. However, the room made me feel as though I was in a travel lodge or motel. The location was great as far as for restaurants, and shopping.”

Aug 14, 2009 by Lori from Tarpon Springs,FL
Overall Rating: 8

• Nice room, comfortable beds.
• Air conditioning didn't work very well.

“Nice hotel with a great location for our purposes. Had a bad encounter with the hotel staff our first night. Our room was on the second floor right above two parties with extremely loud DJ's - so loud that our room shook. We complained to the front desk clerk who was very rude. He was backed up by a security guard who heatedly informed us that they had every right to play their music until 12 am (it was 11pm). The guest services manager helped to diffuse the situation and said he would follow up with us to let us know how he had handled things. The music quieted slightly, but lasted until almost midnight making us stay up an extra hour after a very tiring day. We never heard from the guest services manager again despite the fact that he requested my husband's business card. The rest of the stay was quiet and uneventful. The room was comfortable and clean, but the air conditioner did not work well and never cooled the room to a comfortable sleeping temperature.”

Aug 1, 2009 by Larry from Bloomfield Hills,MI
Overall Rating: 10

• Outstanding Priceline value!Overwhelmed.
• They charged for Internet access in the room.

“Great location, staff very friendly and helpful. Rooms were very clean and comfortable, quiet. Lobby was very clean and professional. Ate in the bar, food was great and wait staff very friendly. Overall, exceptional experience. Well done!”

Jul 2, 2009 by Theresa from Huntingburg,IN
Overall Rating: 6

• The room was adequate for a short stay, and the staff tried to be attentive to customer needs.
• The beverage glasses in one of the conference rooms were filthy with lipstick, food remnants and water spots.

“The room was adequately comfortable and clean. The bathroom was rather small but adequate for 1-2 people. The hotel is not easy to access from the freeway, and the parking lot exits are very limited. Since I did not use the restaurant, I have no comment on its quality nor prices. The business center's computers were easily accessible to guests; however, workstations were too close for some people's needs for privacy. I would have preferred to stay at a Residence Inn or Marriott because their quality is consistently better. Ironically, the Residence Inns and Courtyards usually receive lower ratings (2 - 2.5 on the Priceline site), equivalent to some of the very inconsistent hotels. To avoid being placed at some of these types, I try to request higher rated hotels, which eliminates the chances of getting a Residence Inn or Hilton Garden Inn.”

Jul 1, 2009 by Lou from Cleveland,OH
Overall Rating: 10

• Very clean, neat hotel. Very friendly staff.
• Late afternoon was high traffic area. Menu was a little pricey. Didn't like paying for in room internet.

“Overall a great stay. Hotel was much better than I expected. Had no problems with anything. TV remote didn't work and they had me a new one in 15minutes.”

Jun 20, 2009 by Neil from Milwaukee,WI
Overall Rating: 8

• The room was modern
  with flat screen etc. Bedding was A+ quiet!
• Food & beverage prices were high. Nothing was walking distance.

“Clean, newish and pleasant. Near the interstate
highway but not easy to find. No alternatives to drink or food within walking distance. Legions of hotel suits walking to and from but eventually decided to give up waiting for a courtesy van. Too many chiefs and too few drivers?”

Jun 20, 2009 by Curtis from Englewood,OH
Overall Rating: 9

• Bed was very comfortable.

“Very nice rooms and comfortable.”

Jun 4, 2009 by Keith from Fort Wayne,IN
Overall Rating: 7

• Location.
• Bathrooms were small, No comp breakfast.

“Hotel was clean, Bathrooms small, but a great deal.”

May 23, 2009 by Amy from Indianapolis,IN
Overall Rating: 10

• The room was very nice and SUPER quiet.
• Had trouble ordering an in-room movie.

“The hotel itself was great - clean, quiet and nicely appointed room.”

Apr 21, 2009 by Greg from Camby,IN
Overall Rating: 9

• The swimming pool was awesome.
• Nothing.

“Overall the hotel was a great place to stay with my family. We enjoyed a very large room with nice amenities and the swimming pool was one of the best I have seen.”

Mar 26, 2009 by Ruth from Fishers,IN
Overall Rating: 9

• Clean and the staff was helpful and always smiling.

“Great hotel and would stay there again!”

Mar 10, 2009 by John from Fort Wayne,IN
Overall Rating: 10

• Nice and clean.
• Service was slow checking in.

“Great place to stay!”

Mar 4, 2009 by Chuck from Rochester,MN
Overall Rating: 10

• Good location. Great food.
• Missed my wake-up call 2 out of 5 mornings.

“Good location for me. Plenty of handicapped parking. I had a delicious Filet mignon one evening with great sides. Breakfast was always an adventure not to over eat. Lots of choices. Dining room staff was friendly and courteous. My room was always immaculate after they had cleaned. I'll stay there again when I need to come to Indy for business.”

Feb 28, 2009 by Sarah from Chandler,IN
Overall Rating: 8

• The décor was beautiful, room service was very good.
• Parking limited for late arrivals, felt dark and unsafe.

“Nice hotel! Room was quite comfortable. Food from room service was tasty. Was really convenient to northside of Indianapolis attractions.”

Feb 19, 2009 by Lloyd from Indianapolis,IN
Overall Rating: 8

• Convenient to restaurants and shopping.
• Area traffic is horrendous. Unexciting rooms, decor.

“A clean, decent hotel, although not as nice as other Hiltons where I've stayed. This particular room may not have been rented in awhile, because there were a number of dead flies on the windowsill, and a dead spider in an extensive web in a corner of the bathroom floor where a mop should have cleaned.”

Feb 15, 2009 by Judy from Evansville,IN
Overall Rating: 10

• Quiet, nice decor, clean.

“We have stayed at ths Hotel probably on 4 different occasions. We were very satisfied with the accommodations and would stay here again.”

Feb 12, 2009 by Julie from Kendallville,IN
Overall Rating: 10

• Easy access, clean, felt safe.

“The Hilton North at Indianapolis is a beautiful facility. The staff was courteous, efficient, and helpful. I really appreciated the business center. The rooms were quiet, beds were comfortable and we slept like babies!”

Feb 11, 2009 by Kathryn from Bloomington,IN
Overall Rating: 8

• Beds were comfortable
• Rooms were small

“Everything was up to snuff. It is a nice Hilton, but not a luxury hotel. Deserves 3 stars, not 3 1/2 stars.”

Feb 8, 2009 by George from Sterling Heights,MI
Overall Rating: 10

• Very friendly atmosphere.
• Bathroom was small.

“Friendly staff that made you feel like they actually cared that you were enjoying yourself.”

Jan 30, 2009 by Richard from Centennial,CO
Overall Rating: 8

• Above average workout room.
• Very noisy public areas (but this may be due to a group staying there).

“Big open lobby and bar areas. Nice workout room. Guest rooms were clean and comfortable. Above average workout room and nice indoor pool. This is a nice hotel.”

Jan 28, 2009 by Jan from Chamblee,GA
Overall Rating: 6

• It was very clean.
• The beds were full-sized; one would expect queens.

“Pleasant staff, nice clean room, great pool. Bar staff somewhat challenged. Front desk at arrival superb. Plumbing problem promptly and courteously solved. Getting a bathrobe to go to pool was like pulling teeth. Breakfast not included, coffee maker did not work properly. Free parking and easy interstate access.”

Jan 6, 2009 by Khara from Jacksonville,IL
Overall Rating: 9

• I love the fitness center and pool area.
• The elevator has an acrid odor.

“This is our second stay in this hotel, and we love it. The amenities are great and the staff is friendly and helpful.”

Dec 16, 2008 by Sheri from Marion,IN
Overall Rating: 10

• Clean, attractive and comfortable rooms and in a great location.
• The bathroom is small.

“The Hilton is conveniently located for shopping and to get to other locations in the Indianapolis area. The parking is free, the hotel is clean and nicely decorated and the rooms are comfortable and quiet.”

Dec 4, 2008 by Bob from Saint Joseph,MI
Overall Rating: 7

• Very convenient to x-ways, shopping, clean.
• Room, bathroom quite small.

“The hotel is well located near intersection of I-69 and 465. Hotel was clean and friendly. Rooms were small and somewhat dated.”

Nov 24, 2008 by Karen from Whiting,IN
Overall Rating: 10

• Very good location for the trip I made.
• Everythibg was great.

“Very clean and orderly. Great location for the trip I made. Enjoyed my stay and would book this hotel again.”

Oct 19, 2008 by Mary
Overall Rating: 9

• Convenient, clean, comfortable and friendly staff.
• Dryer for use by travelers did not dry well.

“Very nice hotel! Clean, comfortable and reasonably priced. Staff was very friendly, pool and hot tub were clean and comfortable. Dryer did not work well, otherwise great!”

Oct 15, 2008 by Frank
Overall Rating: 9

• Located in nice area of Indianapolis; free parking.

“This hotel is located in the Northeast corner of the Indianapolis area near many of the more appealing areas. It is less than fifteen minutes from downtown. The rooms are up to date and appealing.”

Oct 3, 2008 by Jim
Overall Rating: 10

• Free and easy access to parking.

“My company selected this hotel for meetings. The rooms were excellent, food served at the event was excellent; staff was attentive and friendly.”

Sep 29, 2008 by larry
Overall Rating: 3

• Room size.
• I will not pay for internet access at any property!

“Pay $10/night for internet access when all the 2 and 3 Star properties in the area do not charge for example. Not a great location, makes it difficult to enter/exit to the highway.”

Sep 26, 2008 by Jim
Overall Rating: 9

• Well run.
• $10.99 for internet access.

“Price/quality ratio is excellent.”

Sep 12, 2008 by Thomas from Burlington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Overall, space of the room.

“I was in town for NFL football game a friend and I won the tickets with not much time to get quality accommodations.”

Sep 11, 2008 by Kevin from Lansing, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location!

“Highly recommended. Great place!”

Sep 9, 2008 by Tangerine from Columbus, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• The hotel is located near many shopping centers and nice restaurants.
• The walls are thin because you can hear people talking in the hallways.

“The hotel was great and the price was a good. I enjoyed my stay and it met my expectations for leisure travel.”

Sep 7, 2008 by Lisa from Saint Johns, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Fitness center open 24 hours. Great room!
• Difficult to erase welcome voice mail message. Not a big deal.

“I was surprised this was a three star hotel, it looked and felt like a 4 star to me!”

Sep 5, 2008 by Rita from Powell, OH
Overall Rating: 7
Cleanliness:[4] • Staff:[6] • Location:[8]

• Desk manager followed through on trying to make things right.
• The room we were staying in was not clean.

“The cleanliness of the room and the quality of the food on the Sunday brunch buffet reflected what I would expect in a hotel. The bed appeared to not have been stripped, because when I was doing my final room check before we left, I pulled the sheets off and found stuff on the mattress, not sure if it was food or not, doesn't really matters. This hotel is a Hilton and should live up to the standards the name invokes. The shower has not been deep cleaned in a long time as the grout was blackened with mildew-N-mold. Again not something you would expect at a Hilton. We also found two straws put together with chewing gum under the sleeper couch when we moved it to pull it out for my son. The hospitality person seemed put out when we asked for sheets for the pull out couches in both of the rooms, even though the front desk was well aware that we would be using the sleepers for our 2 teenagers. Communication seemed to be a problem as well as adequate staffing. I went down to the breakfast buffet with it still having an hour left to serve. The food looked old, there were fruit flies buzzing all around it and the carafes of milk for the cereal were not kept cold and felt warm to the touch. Not at all appetizing, especially not at 17.95 per person. As my son put it, he missed the free continental breakfast that we normally get when traveling. On a good note, Crystal, the person at the front desk when we checked out on Monday offered us a free lunch when she heard about the condition of my room. My family did not want to do this because none of us had really enjoyed the food the day before. She offered it for our next stay and to just ask for her. As I m not sure if we will stay there.”

Sep 3, 2008 by Audra from Lexington, KY
Overall Rating: 0
Cleanliness:[9] • Staff:[8] • Location:[10]

• The manager addressed all issues and fixed them perfectly.
• No air conditioning in bedroom.

“The hotel is beautiful with great restaurants and a perfect location. Our room had a bedroom, bathroom and study. The air conditioning vents were in the far back corner of the study and there were no vents in the bedroom or bathroom. Even with the thermostat set to 50 degrees F (no exaggeration) for 5 hours we were unable to cool the bedroom. Maintenance came but obviously couldn't do anything and the hotel didn't offer fans or any other alternative. I was shocked we could be the first people to complain about this. The parking garage costs $22 a night but no one told us this. We even asked if the hotel validated and the girl behind the desk stamped our parking ticket without saying a word. We didn't know until we got the bill that we were charged. The manager took both nights parking charges off our bill because of this. The manager was amazing.”

Sep 3, 2008 by Kathy from Terre Haute, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The bathroom was much roomier than other hotels.

“Beautiful hotel. Our room was excellent.”

Sep 3, 2008 by Chris from Henderson, KY
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[5]

• Hotel was great.
• NA.

“Hotel was great, people were nice.”

Sep 3, 2008 by Ron from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Spacious rooms, nice amenities, great price.
• The Eggs Benedict was different.

“NA.”

Sep 2, 2008 by Cari from Crescent City, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very friendly staff and nice bed!
• Our room kept trying to bump down to 50 degrees! It was cold!

“I liked it. The staff was friendly. The elevators were hard to find and they weren't. The hallways were a little noisy at night. Yes, the bathrooms are fairly small, but useable! It isn't easy to change that, though. Overall, it was a good experience.”

Sep 2, 2008 by R from Valparaiso, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beds are wonderful.
• Dated-low ceilings, small bathroom, no Jacuzzi.

“Older hotel. no Jacuzzi. Small rooms. Charged for use of internet in business center--per minute!”

Sep 1, 2008 by Patricia from Troy, MI
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[6]

• Loved having a couch in the room.
• The pillows smelled.

“It was a nice hotel. Not easy to get to traffic wise.”