User Reviews for Courtyard by Marriott Indianapolis Downtown

Research User Reviews for Courtyard by Marriott Indianapolis Downtown (1-20 of 112)

• Add Your Own Review »

Apr 19, 2008 by Jeff from Ottumwa, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location for walking Downtown.
• Restaurant could be better.

“Great for walking Downtown.”

Apr 16, 2008 by Paula from Richmond, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean close to Downtown.
• There is nothing negative.

“Very clean and very helpful staff.”

Mar 25, 2008 by Nancy from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• They were friendly, helpful in giving directions and suggestions. warm cookies.
• No microwave in room.

“Met all of our expectations!”

Mar 8, 2008 by Lora R. from Mishawaka, IN
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[9]

• Location for our trip to Riley children's hospital was great.
• The room could have been more clean and there were two broken lamps in the room.

“Since we were already on edge about our trip to Riley Children's Hospital the friendliness and location were comforting. The handicap accessibility could use some help.”

Feb 12, 2008 by Dale from Portersville, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean , friendly staff.
• No complaints.

“Staff was very helpful in directing us to places we wanted to go as well as check-in and check-out, hotel was clean and orderly.”

Feb 11, 2008 by Brian from Bloomington, IN
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[8]

• Everyone had smiles.
• No one seemed to care for the comfort of the customer.

“When I first arrived at this hotel I noticed what appeared to be an energetic hotel manager. After receiving my key and having been told the best place to park, I proceeded to my room having to weave between trays of food partly finished food left outside guest rooms. Traveling up the elevator that smelled musty with a slightly smoky undertone, I proceeded down the third floor hallway where my room was located. Upon entering my room I immediately noticed several stains camouflaged amongst the patterned carpet amongst the tears and half dollar sized holes. I proceeded towards the chair in the single room to relax my feet and immediately noticed mud stains on the chair. Deciding that I did not want to get my wool slacks dirty, I heard what sounded like a knock on my door, I went to the door to look out the security hole only to find that it was plugged with a wad of paper. Not being able to see who was at the door I decided to wash up in the bathroom only to notice that the bath tub drain for the tub was broken and sitting on the side of the tub. Having washed, I reentered the single room where the bed, TV, chair and desk were packed. I slowly pulled back the sheets, dreading the worst but hoping for the best. Shocker, the sheets were clean at least I hoped they were.”

Feb 6, 2008 by Todd from Louisville, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[9] • Location:[7]

• Convenient location.
• Cold, dirty unappealing room.

“This hotel does not meet the standards of the Marriott chain as I see in other properties.”

Jan 8, 2008 by Rob from Vincennes, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was clean and attractive with friendly workers.
• The TGI Fridays restaurant was near my room and I could hear music from there in my room.

“It was very nice over all. The music from the restaurant was annoying but that ended after a couple hours. Also, there was a door adjoining my room to another room. It was unlocked when I arrived. That was a bit of a safety concern.”

Jan 3, 2008 by Renee from Fort Wayne, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff was very nice.
• My room smelled like stale cigarette smoke.

“The location of the hotel was excellent, but there was food on a room service tray in our hallway when we checked in @ 2pm and it was still there when we checked out @ 11am the next morning. Also, there was a sweeper in the hallway for the same amount of time.”

Jan 3, 2008 by Mike from Burke, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• Location.
• No continental breakfast.

“Met our needs. Comfortable. I was pleased with the choice.”

Jan 2, 2008 by Bethany from Panama City, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The bed was very comfortable.
• They didn't offer any smoking rooms.

“I believe they should tell you before booking the motels whether they offer smoking rooms or if all of them are non-smoking.”

Dec 22, 2007 by Thomas from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the close location to Downtown attractions and the free way.
• Doesn't apply to my visit.

“This is a very accommodating hotel for the business and leisure traveler. I will certainly refer this hotel to other people.”

Dec 21, 2007 by Chan from Baton Rouge, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, convenience.
• None.

“I would like to stay at the same hotel next time.”

Dec 18, 2007 by Billy from Louisville, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Courteous, friendly, accommodating, spacious, clean.
• Food at the Fridays restaurant connected to hotel was cold and had to be sent back.

“I would gladly stay there again except for one drawback. They ask for a card in case of incidental expenses. I had no incidental expenses but had two charges to my card when I checked bank statement after arriving home. Placed phone call to hotel and they said that they would remove them .almost five days later charges are still there. They could not give me a reason for the charges.”

Dec 18, 2007 by Barrett from Alexandria, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Everyone was extremely nice and the room was great.
• A little far from Downtown.

“A+++ great service for a great price. They even gave us a free lunch buffet!”

Dec 13, 2007 by Sonya from Syracuse, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked that there was a restaurant on site and close to Downtown.
• Room was smaller then normal rooms but it was cozy.

“This was a nice hotel for what we paid for. Walking distance from circle center. The TGIF Fridays was very nice to have right there.”

Dec 4, 2007 by Stephanie from Evansville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the location and having a restaurant on site.
• There really wasn't anything I didn't like.

“It was a great hotel for the price.”

Nov 12, 2007 by Karen from Lafayette, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free parking!
• Nothing.

“This hotel was perfect.”

Nov 10, 2007 by David from Douglas, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The out going, and friendly, staff made our stay quite hospitable.
• Bathroom linen could have been a wee bit softer.

“All things considered: location, things to do, places to dine, and the property itself. A place I would recommend enthusiastically.”

Nov 6, 2007 by Dean from Frankfort, IL
Overall Rating: 3
Cleanliness:[7] • Staff:[9] • Location:[8]

• The staff was fantastic.
• The room was very loud. Felt like we were outside.

“The hotel was clean the staff was great. However the noise from outside was so loud that I thought that a window was open. Did not sleep very well at all.”

Oct 28, 2007 by Bill from Elkhart, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very helpful.
• The restaurant (TGI Friday's) food was bad. Even after we sent it back, it came out bad.

“The hotel was very nice; they need to do something about the food in the Friday's. Very expensive and poor quality.”

Oct 23, 2007 by Stephen from South Bend, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cleanliness; location was near, but not at, my desired location.
• No breakfast offering other than coffee.

“The room was much nicer than the typical budget hotel, but this was still an in/out place.”

Oct 23, 2007 by Linda from Wabash, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good location with free parking.
• No refrigerator in room.

“Quiet, clean room with nice decor. Easy access to museums, shopping, and sporting venues. Self parking is free!”

Oct 23, 2007 by Brian from Warsaw, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, price, comfortable beds and pillows.
• No continental breakfast which meant more packing?

“Spacious, clean rooms, comfortable beds.”

Oct 23, 2007 by Shelley from Urbana, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds, the location.
• Nothing.

“The beds are awesome and they have free laundry services. Very quiet. Highly recommend.”

Oct 22, 2007 by Tracy from Columbus, OH
Overall Rating: 3
Cleanliness:[8] • Staff:[7] • Location:[4]

• Friendly staff and layout of the room.

“I had 3 other guest with me and two smokes. Those two smoked outside and in a club. The smell was strong and lingered. Which is extremely high?”

Sep 28, 2007 by Kathy from Evansville, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Nice room, comfortable bed, clean.
• Ice machine was not. On all floors.

“Rooms were nice. I asked for a 5:45 AM wake-up call, and they called at 5 AM. I could use the extra 45 minutes. Traveling to another floor for ice is a little inconvenient. It would be nice if each floor had one, although it was nice that it was located closed to the exit?”

Sep 26, 2007 by Claire from Converse, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient parking, wonderful bed, TV channels, no smoking allowed.
• Tiny elevator.

“I appreciated being able to park just a few feet away from the door and walking just a short distance to the room. Also, I like walking into a room and not smelling the stale odor of cigarettes.”

Sep 19, 2007 by Sherry from Washington, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• I loved the king size bed, it was very comfortable.
• Limited parking.

“Very nice hotel, rooms were spacious and clean. Staff was very friendly and helpful.”

Aug 24, 2007 by Craig from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, value, cleanliness.
• Nothing.

“Great hotel, this hotel was much better than most of the 4-star hotels.”

Aug 20, 2007 by Bonnie from Lawrenceburg, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff did all they could to make our stay pleasant.
• Needed two beds instead of one. Could not change rooms.

“Even though we were unable to change rooms we were provided with a nice roll away bed. The staff was very helpful. They were there to insure their guests comfort.”

Jul 15, 2007 by Tyler from Indianapolis, IN
Overall Rating: 4
Cleanliness:[5] • Staff:[2] • Location:[9]

• The beds were very comfortable and the location was good.
• The hotel staff was not hospitable and the rooms weren't that nice or laid out well.

“The hotel offers a good location with very comfortable beds. Unfortunately the hotel staff was less than hospitable and the rooms were similar to a lesser star hotel. The hotel doesn't actually have its own restaurant; however, there is a TGI Fridays located on the property. I was a leisure guest at this hotel and for my purposes it worked, even though I wasn't impressed and have stayed at better 2.5 star hotels. As for staying at this hotel for business, I wouldn't recommend it. The hotel does not have enough king bedded equipped rooms to meet business traveler's needs. The hotel also has a very slow internet connection which would cause a business traveler another stumbling block.”

Jul 14, 2007 by Kathi from Bloomington, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location downtown and yet free parking.
• Pool was very dirty.

“Business center was nice. Usually this rating category has free breakfast.”

Apr 19, 2007 by Roxy from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Bed was comfortable; room was pleasant.
• No indoor pool or fitness center.

“Very nice and pleasant with great staff. Rooms were comfortable, pretty and clean. Heating/air conditioning unit was easy to access but it was difficult to maintain a steady room temperature. Missed having access to fitness and pool facilities. Overall it was great!”

Apr 13, 2007 by James from Louisville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good price and convenience.
• Nothing really.

“Good place to stay I have stayed in this hotel 6 or 7 times with my wife and children.”

0 of 1 people found this review helpful.

Apr 12, 2007 by Jeffrey from Jackson, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff. Excellent hotel.
• Nothing.

“A very nice hotel for the price.”

0 of 1 people found this review helpful.

Apr 11, 2007 by Fred from Waukegan, IL
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• People we very nice and helpful it was a beautiful property.
• Everything was great no bad things to say.

“The location was covenant with a restaurant connected to the hotel it was clean and I was quite impressed. I worked in a hotel before and I was very impressed.”

0 of 1 people found this review helpful.

Apr 9, 2007 by Joe from Franklin, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was close to downtown Indianapolis.
• Closer restaurant options would be nice.

“Overall, I was very please with the hotel, which includes the staff. It was clean, the people were nice and room was plenty big. In one word, I would say this hotel is serviceable. Not too fancy, but has everything a traveler would need.”

0 of 1 people found this review helpful.

Apr 2, 2007 by Melinda from Nap, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great location, attractive room and lobby, clean.
• Breakfast buffet at tiff next door was not available as stated by hotel staff.

“Great place to stay. Easy to find, free parking, friendly staff. Clean and attractive rooms and public areas. Check-in was efficient and express check out worked well.”

1 of 1 people found this review helpful.

Mar 23, 2007 by Dave from Louisville, KY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Staff was pleasant, beds were comfortable, and linens were nice.
• Rooms in the wing I stayed in were somewhat dated overall.

“Friendly staff very closes to state govt. Center, and downtown attractions (race dome, new stadium, parks, museums, etc.) Friday's in/connected to hotel. Free parking. Overall good experience, a little pricey for the age of the rooms, but that's probably b/c of the great location.”

Mar 21, 2007 by Denver from Fort Wayne, IN
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[7]

• Free parking.
• Walls are too thin, roof repair very loud/annoying.

“The walls were so thin you could hear entire conversations going on in the next room's), hallway, outside, etc. We were awaken by very loud construction and roof repair before 8am on sat, march 17th, which continued until we left for the afternoon. There are also vents in the shower units, but instead of actually having them for steam removal and air circulation, they did nothing except let you hear everything going on in the bathroom next to it, word for word, sound for sound. There was very little privacy at this hotel, you had to whisper if you didn't want the other rooms or people in the hallway to hear you, and there was way too much noise to be able to sleep. I will not stay at this hotel again, we were very disappointed.”

Mar 16, 2007 by Brenda from Arcola, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• We experienced an emergency with our vehicle, and the staff came to our rescue many times
• Fire alarm went off at around10:00pm

“The staff went above and beyond to assist us when we had an emergency. They were knowledgeable about the city and were very helpful. The rooms were very clean, big, and comfortable. We would definitely stay there again.”

Mar 7, 2007 by Norma from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very convenient to the attractions that we were going to.
• Some of the other Marriott have a very nice continental breakfast.

“This is the first time we stayed at this hotel. We have a very comfortable bed. The staff was very helpful to our needs.”

Mar 7, 2007 by Derik from Noblesville, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• The tiff¿s in the hotel was a nice dining experience for us.
• We had to go up to another floor to get to an ice machine.

“This hotel was clean and the staff was friendly. The room was a little small but it was fine for a 2.5 star hotel I would say that this hotel was excellent.”

Jan 28, 2007 by Dianne from Marion, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Water level and flushing of bathroom stool.

“Perfect for my needs. ”

Jan 22, 2007 by Ron from Highland, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Bed very comfortable.
• There was a tarp outside my window that rattled in the wind.

“Very comfortable bed, free wireless internet access. Very comfortable room.”

Jan 2, 2007 by Marissa from South Bend, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Lovely.
• There was no ice maker on any of the floors on our side of the hotel.

“Great hotel, good location. The breakfast was good, and staff relished it promptly.”

Dec 20, 2006 by Brett from Louisville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was in walking distance to all of the downtown attractions.
• No continental breakfast.

“Great location, friendly service, cheap price. It's within walking distance of all the downtown attractions, and there are plenty of things to do.”

Dec 4, 2006 by Mary L. from Kewanna, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really liked the bed and the amount of pillows and towels.
• Wasn't that great of a restaurants experience.

“This hotel is great. The beds are clean and comfortable and plenty of towels. Great hot water and pressure nice décor.”

Nov 6, 2006 by Scott from Jasper, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Friendly and clean. A very courteous staff. Room was well-appointed for my needs.
• I liked it all.

“From my very late check-in on a Wednesday night until I left on Friday morning, the Courtyard Marriott Downtown Indianapolis met and exceeded my expectations. The staff was helpful and friendly. They greeted to you in the hallways and from the desk. Even with some outside repair work going on involving the building, I was not disturbed. I would be glad to stay there again!”