User Reviews for Marriott South Bend

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Aug 13, 2009 by Richard from Fort Wayne,IN
Overall Rating: 10

• Top floor room & indoor parking plus workout area.
• Nothing.

“Would be a great gathering place for a Notre Dame football game. Close to campus and within walking distance of some downtown restaurants.”

Jul 15, 2009 by Brenda from Indianapolis,IN
Overall Rating: 6

• The employees were friendly.
• My first night, one of the beds had stains on the sheets.

“Overall, I was satisfied with my stay except for the dirty sheets. The garage was set up kind of weird, but managed to get through it.”

Dec 16, 2008 by David from Union Mills,IN
Overall Rating: 9

• Proximity to the social function we were attending.
• Bathroom was very small-shower rod bent.

“Very good! Great room for the value price and close to the downtown life!”

Aug 26, 2008 by Laurie from Noblesville, IN
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The room overlooked the St. Joseph River.
• The parking fee.

“The Marriott in South Bend is one of my favorite hotels in the area. The staff is knowledgeable and friendly though on weekends when Notre Dame is playing they forget that some of the guests are not wanting to listen to music that is so loud it rattles the walls.”

Aug 24, 2008 by Frank from Washington, DC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location.
• Charges for parking and in-room Internet access.

“Nice location overlooking river. $10 charge for parking seems steep. Free internet is available only in public spaces. Internet access in your room is an additional $10.”

Aug 6, 2008 by Ankur from Palatine, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quick check in, free airport shuttle, very friendly staff.

“Great staff, quick check in, free airport shuttle were major pluses.”

Jul 29, 2008 by Connie from Frederika, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location, had everything we needed and comfortable.
• Nothing.

“Great location, friendly staff, met all my family's needs.”

Jul 29, 2008 by Cindy from Big Spring, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The view of the river was excellent.
• Internet connection was not free.

“This hotel was excellent for both business travelers (since it was located downtown and across from the College Football Hall of Fame and from the theatre), the romantic traveler since it was across the street from the river, the art museum (great views) and the family vacationers since it had access to the river, athletic, cultural venues and proximity to dining. The staff was very helpful and the rooms were very comfortable.”

Jul 29, 2008 by Melissa from Fort Wayne, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Bed was very comfortable.
• Hotels bathroom is very small.

“We were there for a family reunion. Hotel was very nice.”

Jul 28, 2008 by Jb from West Lafayette, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cozy and professional.
• None.

“Great Awesome place to stay.”

Jul 25, 2008 by Knut from Cranberry Twp, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Atmosphere.
• No refrigerator or micro wave. Parking fee.

“Pleasant stay.”

Jul 21, 2008 by Tim from Crestview Hills, KY
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location.
• Needs to be updated.

“The hotel is located in the Century center in downtown South Bend. Unfortunately, the Century center & the hotel need to be updated for the new century. Finishes are dated and look to have been pulled out of the Marriot set for traditional buildings and do not work here. Overall its a pleasant, rather average Marriot.”

Jul 17, 2008 by Carol from Crawfordsville, IN
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[10]

• The bed linens and the star bucks coffee.
• The room was very small and cramped.

“The location of the hotel was perfect for us, right in the middle of downtown! Hotel staff was very helpful and friendly. The room itself was small and cramped, however the beds were wonderful. I would return again.”

Jul 11, 2008 by Shawn from Liverpool, NY
Overall Rating: 8
Cleanliness:[8] • Location:[7]

• General feeling of hotel and staff.
• Pay for internet in room, parking was $9.00/day.

“Other than the fact that you have to pay for just about everything including parking ($9.00/day) and in room internet, this was a very nice hotel. Watching the fireworks from our 5th floor room was great. The staff was always friendly and the pool was very nice even if it was a little cold.”

Jun 30, 2008 by Dan from Mcmurray, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Work out facilities were great. Starbucks in lobby a plus.
• Room carpet was a little old. Parking expensive.

“Pretty good. Positives: Clean, great work out facility, Starbucks in lobby. Negatives: Parking was a little pricey for a non-busy time of year, carpet in our room was a little bit old.”

Jun 28, 2008 by Matt from Lebanon, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Computer e-mail access in front lobby was handy.
• I was required to pay $9 for parking. It's not unreasonable.

“Best place for those who need to stay in downtown South Bend for business or to visit Notre Dame. Hotel was nice, but I was disappointed in downtown South Bend overall.”

Jun 27, 2008 by Michael from Carol Stream, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Room was clean and comfortable.
• Room was dated.

“Staff and Hotel were very nice, however bathroom was dated. Shower rod was falling of the wall.”

Jun 7, 2008 by Marla from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed & all the pillows! Wonderful!
• There was nothing I did not like.

“The room was very nice, very clean, overlooking the river. The bed & the pillows were exceptional! The hotel is in the restaurant district, so there are lots of options for meals. Nice pool, too!”

Jun 5, 2008 by Steve from Goshen, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice amenities and very kind staff.
• Small double beds.

“Would recommend for families and business people, the rooms with double beds have only fully size mattresses which are a little small but otherwise our stay was great.”

May 29, 2008 by Daniel from Slinger, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfort of the beds and great linens, the easy pass to enter and exit the parking structure.
• Noise in the hallway approximately 3/4 a.m.

“I liked the accommodations from the room view; comfort of the beds and great linens, the location was easy to get around to all the sites.”

May 28, 2008 by Jamie from Greenwood, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff clean rooms.
• Loud convention going on.

“For the price, excellent rooms, staff and location. ND just a few blocks down the road. Beautiful location and hotel just seconds from any restaurant you might want.”

May 27, 2008 by D'Arcy from Kingman, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Great location.
• Terrible entrance for cars difficult to get into and into garage.

“Great central location, within walking distance of several upscale restaurants.”

May 14, 2008 by Sara from Oak Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Great pillows.
• Lost our room request.

“Manager couldn't find our double bed request and wasn't going to budge, but then went back into the system and found it and was very pleasant.”

May 14, 2008 by Chas. from West Bloomfield, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, free internet access in lobby.
• The bed was subpart, lumpy!

“You'll find Marriott consistency at the South Bend Marriott. Our room was clean; but the mattress needed replacement.”

May 8, 2008 by Richard from Presque Isle, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[7]

• Things were clean and most of the staff was very helpful.
• Not being told about maps they had for things to view in town.

“The hotel was nice. It was very clean and most of the people were very helpful. To get to it was a little difficult. Was there for a few nights and wasn't told about the sites around town and what we could do with our daughter.”

May 8, 2008 by Chandramouli from Fairdale, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Excellent hotel, clean, good service, friendly staff.”

May 2, 2008 by Tim from Crestview Hills, KY
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• Location.
• Interiors need updating.

“Great location, strange configuration in a landmark building. Rooms don't live up to the architectural heritage of the building - typical corporate BS design with no sensitivity to their context. Beautiful views of the river on the east side of the building. Ask for that side or you will have a view into the building atrium.”

Apr 21, 2008 by Henry from Altamonte Springs, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• The restaurant in the hotel was not the best.

“Great location, walking distance to great restaurants, Starbucks in the lobby.”

Apr 19, 2008 by Tom from Fairfax, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality and comfortable - consistently Marriott!
• I have to pay $10 for internet service.

“Marriott is always predictably comfortable and great quality amenities.”

Apr 14, 2008 by Judith from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The hotels location next to the South Bend Chocolate Factory was a plus.
• I did not like that I had to pay for parking.

“The room was clean and the view of the river was wonderful. The fact that it is located next to the South Bend Chocolate Factory was just an extra plus. It was in walking distance of numerous restaurants and very easy to get to.”

Apr 13, 2008 by John from Fredericktown, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very nice and exceeded expectations.
• None.

“Very nice and would recommend to anyone.”

Apr 9, 2008 by Jane from Crown Point, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly and helpful staff.
• Hot tub may have needed some attention.

“Had a wonderful stay. Clean and comfortable rooms. Room service was great too.”

Mar 31, 2008 by Anjonette from South Bend, IN
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• The room was great and the bed was very comfortable.
• The wait staff at breakfast made me feels very bad that we did not have a lot of money to spend.

“We had to stay away from our house due to sewer problems and not having any water in the house. Everyone was nice until checkout morning. I had to take my daughter to school, stopped to get breakfast, ordered the only thing I could afford on the menu, and the waitress made us feel terrible. I tried to ignore it, but my daughter she is 10 was visibly upset and wanted to just leave without eating. I have never been treated so badly in my life. Then no one had told us we had to buy a parking pass, so I had some problems getting out. They did take care of that after I came back to the hotel, before I checked out. Its just too bad the waitress had to ruin a good stay.”

Mar 29, 2008 by Whitley from Hoffman Estates, IL
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[2]

• It didn't catch on fire while I was there.
• Parking expensive, poor housekeeping service, charge for internet service that should be free.

“This is a typical "three star" hotel that thinks it can charge its captive audience for the air that they breathe. I wish I could buy it for what it is worth and sell it for what it thinks it is worth. I'd make a fortune. They will soon institute a towel folding charge, I think. Shame on hotels that charge for internet service. Shame, shame, shame!”

Mar 28, 2008 by Kenneth from Oak Lawn, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• The hotel is very clean and located centrally. The restaurant is good and moderately priced.
• The maid kept knocking despite a do not disturb sign, Internet use was expensive.

“The hotel is very modern, located together with a bank building and the College Football Hall of Fame. A huge atrium connects the buildings. The restaurant is an Irish-style pub. The hotel has all the necessary amenities. It is unfortunate that the hotel charges for the use of its business center and use of the internet costing 99 cents per minute.”

Mar 28, 2008 by Jamie from Edwardsburg, MI
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[8]

• Comfort of the beds.
• Not worth the money. Small rooms and out dated.

“My stay was o.k. We stayed at the comfort suites hotel 2 nights before and I would highly recommend that hotel before the Marriot. The rooms we old and small. They charge you $8.00 a night for parking without telling you. No free breakfast, It is very expensive! The only good thing about the hotel it the beds!”

Mar 27, 2008 by Mary from Wagner, SD
Overall Rating: 9
Staff:[8] • Location:[9]

• Gorgeous room with spectacular view of St. Joseph River.
• My room key card kept getting accidentally deactivated by my cell phone/credit card.

“This is my new favorite hotel when visiting my daughter at Notre Dame. It was very luxurious and just minutes from everything we wanted to do: visit campus, shop in Mishawaka, and eat out. It's also right next door to the College Football Hall of Fame. The hotel restaurant, Sean O'Casey's, was very handy and a fun place to watch the NCAA Mens' BB Tournament.”

Mar 24, 2008 by Mark from Thompsons Station, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Spacious lobby. Clean, comfortable room and beds.
• We arrived in leisure clothes and, because of this; I think the front desk staff looked down on us a bit. It was quite noticeable. Shame on you.

“Beautiful hotel on inside. Very comfortable beds. Front desk staff (and bell hop service staff) needs to avoid looking down their noses at guests they think are not the norm for the Marriott experience. There should be security staff on sight in the parking garage. Free internet in lobby, but you wants to charge $10 per day for internet in room. Not a smart business move, especially when you consider we had free internet in room previous nights (in a Marriott hotel). Need to rethink that one, folks!”

Mar 23, 2008 by Kathy from Plainwell, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean friendly staff.
• Rooms were small.

“A nice clean motel, very friendly staff. It was late when we got back from our basketball tournament but they kept the pool open later for the kids to swim. Had to pay $8.00 to park there did not really seem right to pay for a room and then pay to park in their lot. Over all good places would stay again.”

Mar 22, 2008 by Sq from North Bend, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient to where I was going.
• Anyone getting off elevator could see into our room! Had to keep curtains closed.

“Will use again. Don't take a corner room, people getting off the elevators can look right into your room and see you in bed! We had to keep the curtains closed & we like them open to enjoy the view - even if ours was of the atrium & steel beams!”

Mar 18, 2008 by Phil from Lake Placid, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location and exercise rooms excellent.
• Charged extra for parking and breakfast because I did not book directly with the hotel.

“Dated building and quite generic. Not a bad experience but not a memorable one either.”

Mar 13, 2008 by Mark from East Aurora, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• One of the nicest hotels I have ever stayed in!
• Parking (necessity) is $8.00 per night.

“Absolutely beautiful hotel. Truly one of the nicest hotels I have ever stayed in.”

Mar 11, 2008 by Sue from South Bend, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beds and pillows were fantastic!
• Waitress at restaurant not very receptive.

“I needed a place to stay while attending a funeral and I was very pleased with the cleanliness of the facility.”

Mar 2, 2008 by Dawn from South Bend, IN
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient to down town and everything I needed was right there.
• Nothing.

“This Hotel is a great place to stay when in the heart of South Bend. It is an excellent Hotel and so close to local places of interest and great restaurants.”

Feb 19, 2008 by Chris from Walkerton, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The hotel was very clean and attractive. The hospitality was outstanding.
• The guest rooms were just a little too small.

“If you are looking to get away and live within an hours drive of South Bend the Marriott is perfect. We only had time for a short get away and The Marriott made us feel like we were on a full extravagant vacation.”

Feb 19, 2008 by William from Canton, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was a hotel that kept up with the times and gave you the feeling that you weren't in the middle of nowhere.
• The ice machine was a little difficult to work with on the seventh floor.

“The Marriott at the South Bend is a hotel unlike any in the area. The rooms as well as the service are impeccable and went above and beyond all my expectations. It is located in a great location in the center of South Bend and also conveniently close to Notre Dame University.”

Feb 17, 2008 by Neil from Milwaukee, WI
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Good price, location, staff.
• Drink prices in the Irish pub were ridiculous.

“Very classy! Was given an upgrade free. Stayed on the club floor with great amenities. Good quiet place to stay with several great eating/drinking places within a block or closer!”

Feb 17, 2008 by Jimbo from Chesterton, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Room service was very good.
• Took a long time to get hot water.

“The service and the friendliness of the staff have improved over time.”

Feb 12, 2008 by Rick from Indianapolis, IN
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[7]

• Location.
• Bed, Shower, Restaurant.

“This hotel is in need of a makeover.”

Feb 8, 2008 by Valerie from Spartanburg, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Star level, fitness room was awesome.
• No wireless internet access.

“Clean, comfortable hotel. Great service. Common areas very attractive.”