User Reviews for Sheraton Birmingham

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Dec 10, 2009 by John from Livingston,AL
Overall Rating: 10

• The bed - so comfortable.
• Nothing really.

“Great property - great room - great price on Priceline!”

Nov 29, 2009 by Dianne from Saint Charles,IL
Overall Rating: 5

• Clean and upscale accommodations.
• Parking options, downtown location and didn't feel safe until inside hotel.

“Room and hotel were very nice. Upscale. No complaints.”

Nov 23, 2009 by Meredith from Urbana,IL
Overall Rating: 10

• Room was very large, Starbucks coffee in room!

“Good location, well appointed, excellent workout facility and indoor pool, free WiFi and free internet cafe with computers in lobby.”

Nov 19, 2009 by Tanja from Memphis,TN
Overall Rating: 8

• It was very clean and the staff were very friendly.

“The decor was nice and the hotel was clean. The staff were very friendly. It was easy access to the highway to get around the city and seemed like a safe area.”

Nov 18, 2009 by Linda from Tuskegee Inst,AL
Overall Rating: 9

• Spacious rooms / comfortable beds.
• Enjoyed my stay.

“Hotel is convenient to the downtown and airport because it's right off the interstate.”

Oct 18, 2009 by Ileane from Tulare,CA
Overall Rating: 7

• Right off the freeway.
• Not very clean carpet.

“It was good for what I needed at the time and a good location.”

Oct 14, 2009 by Gary from Boaz,KY
Overall Rating: 1

• Convenient location.
• Way too loud.

“The hotel is connected to some type of center that holds concerts. The night we stayed people were coming into the main area of the hotel after the concert. They yelled and screamed until 2 am in the morning. We called the front desk and they said security was already there trying to get people in their rooms. The next morning upon check out, no one dared asked us about our stay. I got a good deal. I would never recommend the Sheraton in Birmingham to ANYONE!”

Oct 14, 2009 by Jason from Maylene,AL
Overall Rating: 6

• Location.
• Very small room.

“The hotel is very nice. The staff was friendly. However the room we were given was considerably smaller than other rooms of the same type. We had friends staying there so we were able to see the other rooms.”

Sep 29, 2009 by Elizabeth from Crown Point,IN
Overall Rating: 9

• Staff was 5-star and loved Internet access.
• Bartender at Sports Cafe ignored me for 20 min. Never was served. Hotel staff took care of me.

“The staff is great at this hotel, from the person on the phone, to the doormen, to the registration desk, to the concierge. Loved that, made you feel at home! Also loved the fact that they had Internet access for guests to use free of charge. I felt safe there even at 5 am., sitting outside of the hotel.”

Sep 26, 2009 by Linda from Jackson,MS
Overall Rating: 9

• The hotel staff and valet attendants were very helpful and friendly.

“The hotel overall was very clean, comfortable, and friendly. The restaurant prices were over the top expensive. Also $5.00 for one Budweiser (a little much). For the price of the room you would think that some kind of complimentary breakfast would be offered. Other than those few things my stay was very good.”

Sep 6, 2009 by shannon from Wewahitchka,FL
Overall Rating: 10

• Outstanding staff.
• Expensive parking.

“The room was spacious. More importantly, the staff was extremely friendly and helpful.”

Aug 24, 2009 by Laurie from Laplace,LA
Overall Rating: 8

• Staff was very friendly and professional
• Restaurants were way too expensive and too expensive to park

“Overall, it was very nice”

Aug 22, 2009 by Tricia from Huntington,WV
Overall Rating: 9

• Huge hotel-- ask for a room in the section with the open atrium off street parking across from hotel 25 cents for 4 hours free after 6pm.
• Hallway leading to pool smelled old damp and musty, but pool area nice.

“Nice hotel immediately off interstate. Almost two hotels attached to a main reception area. The area to the left of the entrance is where you want to stay. All rooms have a view of Birmingham on one side and open to an indoor atrium with several restaurants and a small shop.”

Aug 21, 2009 by Sandra from Bostwick,GA
Overall Rating: 7

• Valet parking at night in downtown area.
• Expensive dining.

“Upscale hotel in terms of common areas but everything had a price meaning I could not get on internet without paying price.”

Aug 21, 2009 by katherine from Starkville,MS
Overall Rating: 10

• It was right across the street from the Jonas Brothers concert venue.
• The room was a liitle warm.

“This hotel was absolutely perfect for the concert we were attending. Right across the street, i felt safe letting my children walk over alone and come back alone. The beds were comfy the rooms large. Plenty of room for the girls to get ready to go.”

Aug 9, 2009 by Brent from Baton Rouge,LA
Overall Rating: 10

• Location, friendly, clean. Relaxing.

“Very nice property for the buck.”

Jul 19, 2009 by Krystal from Murray,KY
Overall Rating: 2

• Easy to find off the interstate.
• The night staff was very unaccommodating.

“The hotel staff was extremely rude and hard to deal with. They almost did not let me check in even though my room was paid for and they had availability. They said I arrived too late. I was traveling alone and with my child too. Their attitude totally ruined my experience.”

Jul 17, 2009 by Mark from Springfield,MO
Overall Rating: 10

• Great first impression.
• Why are we paying for WiFi when lesser properties are free.

“Great room. Neat view.”

Jun 27, 2009 by Tony from Grandville,MI
Overall Rating: 1

• Good location.
• The shower was not cleaned, the shower did not drain, the toilet wouldn't flush.

“I'm sure that this is a very nice hotel, but we didn't get to experience that side of the hotel.”

May 26, 2009 by Jackson from Pensacola,FL
Overall Rating: 10

• Great staff and very clean.
• TV noise level in sports bar.

“Great place. Great staff. Excellent hotel.”

May 21, 2009 by Jay from College Station,TX
Overall Rating: 9

• Service was fantastic and
  super friendly staff.

“Great place for business or passing through town. Parking options included valet or garage parking. Rooms were nice and clean. Service was fantastic!”

May 20, 2009 by Laraine from Hilton Head,SC
Overall Rating: 2

• Nothing.
• Poor check-in, poor location of check in, horrible service.

“I would not select the Sheraton at the Birmingham location. The check in was awful, with no staff, and a long waiting line. At 10:30 pm at night! The location of the check in was horrible for the location of the elevators. The USA today's were outdated by a few days! Completely insufficient for a business traveler. You could do so so much with this location across from civic center.”

Apr 21, 2009 by Melissa from Youngstown,FL
Overall Rating: 10

• Front desk and all employees were top notch.
• Parking garage.

“The hotel staff were so polite helpful and responsive to our needs, for that I would come back.”

Apr 6, 2009 by Steve from Reno,NV
Overall Rating: 3

• Hotel staff was very friendly and helpful.

“The hotel stay was very disappointing! The room doors slam, only one of three elevators were working which meant we spent most of our time waiting for elevators that were always packed. The morning buffet was cold food and expensive.”

Apr 3, 2009 by Greg from Prospect,KY
Overall Rating: 8

• Outstanding staff and public areas. Sports bar there has an awesome philly cheese steak.
• Sheets had holes and mattress pad had stain on it. Immediately received a new room with apologies. New room was perfect.

“In the middle of downtown but close to interstate. Two resturaunts inside one very nice, one a sports bar. Room was very nice and staff was excellent.”

Mar 23, 2009 by Jim from Marietta,GA
Overall Rating: 1

• Valet service.

“Had to change rooms because of loud teenage groups staying on my floor. This happened the last time I stayed there as well. No hot water for shower. Extremely bad experience. Will not stay at this hotel again.”

Mar 20, 2009 by Lisa from Harbor Springs,MI
Overall Rating: 8

• Very classy.
• Pay to park. No continental breakfast.

“Beautiful hotel. To be full service, parking should be complimentary. The charge is nominal, however, the garage is attached to the hotel and you have a specific floor assignment.”

Jan 22, 2009 by Gary from Santa Fe,NM
Overall Rating: 9

• Only 1 restaurant was open and totally booked.

“After recent remodel all the King bedded rooms had the TV facing at a right angle to the bed so you couldn't watch it. I had to change to a Double bedded room.”

Jan 11, 2009 by Cori from North Hills,CA
Overall Rating: 10

• The Sheraton Birmingham had wonderful, helpful staff. The room was comfortable and clean. I got alot more from this hotel than I expected.
• The only unfortunate part of my stay was that the escalator to the lobby was out of order but it did not hinder us to much.

“The Birmingham Sheraton was a fantastic hotel. The service from the staff was friendly and helpful. They really went out if their way to please us. The location is in the heart of everything Birmingham has to offer. I highly recommend this hotel to anyone headed that way!”

Jan 7, 2009 by Glenda from Columbus,OH
Overall Rating: 8

• Great location, loved pool and workout room.
• No free parking (but it was in the city).

“Staff was very friendly! Some construction linking hotel to convention center was a bit annoying, but will be nice when finished. Room was nice, had a great stay!”

Dec 26, 2008 by Paul from Harvest,AL
Overall Rating: 8

• Mattresses.

“Hotel was nice and clean and staff was very friendly. Room was nice and decorated well. However mattresses were very old and lumpy. The covers were nice. Bathroom was nice and clean; however fixtures were loose and shower head needed cleaning.”

Dec 24, 2008 by Diane from Semmes,AL
Overall Rating: 6

• The hotel was beautifully decorated, and very friendly.
• The rooms have thin walls, I could hear conversations from the next room.

“The hotel was perfectly located for going to the BJCC. The lobby was impressive, as was the entire hotel. The rooms have a good fresh smell to them. Bed was comfortable, bathroom was done in marble and I loved the magnifying hand mirror attached to the wall. The walls were thin. I could hear the neighbor's conversations at normal voice levels and shutting of the doors from my room. The noise woke me up. Otherwise, I do recommend this hotel to others. Very beautiful and centrally located.”

Dec 4, 2008 by James from Shreveport,LA
Overall Rating: 8

• Close to all attractions.
• Parking was not provided.

“Need to fix the parking for your patrons.”

Nov 24, 2008 by Jessica from Hendersonville,TN
Overall Rating: 9

• It was comfortable, clean and convenient.
• I don't have any complaints.

“I really enjoyed my stay in this hotel.”

Nov 20, 2008 by Matt from Seminole,AL
Overall Rating: 8

• Great downtown location.
• Self parking and walking was quite a distance, room service was very expensive.

“This hotel is right in the heart of downtown. It is very large and somewhat clean. I would stay here again if in this area.”

Nov 3, 2008 by Alex
Overall Rating: 5

• The bed was really comfortable.
• There was no hot water at 10 A.M. just before checkout.

“Everything cost extra and it wasn't really that nice of a place. It was clean and neat and well appointed, but it wasn't fancy or overly special. The staff was a mixed bag of friendly, unfriendly and not very smart people, so bear in mind that you may not get the right answer the first time you ask. The hotel is very easy to get to, and the parking garage is attached to the hotel by a skyway. Be advised that you will have to carry your bags about 1/4 mile to get to the front desk unless you use the valet at $20 per night. All in all, I don't think that I will ever stay in this hotel again, but I wouldn't tell people to avoid it. My room had a very comfortable bed, and I slept well. Other than that, there is very little else that I can compliment.”

Oct 28, 2008 by Mike
Overall Rating: 4

• Staff was very friendly and professional.
• Pay for internet and parking.

“Did not feel safe to walk away from the hotel, had to pay for parking and internet service, restaurants were very expensive.”

1 of 1 people found this review helpful.

Sep 22, 2008 by Steven
Overall Rating: 9

• Looked great.
• Location.

“It was clean. The hotel was really nice. Kind of hard to get to, but was well worth it. Staff was friendly.”

Sep 18, 2008 by Tate
Overall Rating: 6

• Check in - fast and easy.
• Staff was always talking to each other instead of guests.

“Bed was comfortable. Shower heads need to have more water pressure. Staff was nice when engaged, but it usually took me walking up to them to get their attention because they were always standing in groups of two/three having discussions of personal nature. Once they knew I needed help, they were quick to respond, but the service could be more proactive for a hotel of this type.”

Sep 16, 2008 by John
Overall Rating: 10

• Good location.
• No complaints.

“Good location close to I-59/20 with lots of meeting rooms and banquet facilities. Needs a little facelift as the elevators are showing their age (scratches on door panels) and the sink in my room was cracked.”

Sep 12, 2008 by jim
Overall Rating: 9

• Need WiFi in the rooms free of charge.

“nice hotel, clean rooms, decent location.....nice bar and lobby”

Sep 10, 2008 by Denise from Belfast, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• I really enjoyed the bedding.
• Having to carry luggage down stairs to the lobby due to maintenance problems.

“Very nice and clean. It was a far walk from parking deck to the room.”

Sep 8, 2008 by Ron from Tullahoma, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel, very comfortable.
• Parking is a problem.

“This hotel is an excellent stay. As with all downtown hotels, you have to pay for parking and internet use.”

Sep 2, 2008 by David from Marietta, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[4]

• Electricity worked.
• Parking, internet, food in Casey's, beds, rooms, people are unhelpful.

“Parking, internet, food in Casey's, beds, rooms, people are unhelpful.”

Sep 1, 2008 by Debbie from Atlanta, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[3]

• The atrium was awesome - very cool. It was easy to get to off of the interstate. The rooms were very nice -.
• There are no restaurants close to the hotel and the hotel restaurants are very expensive. The worst thing is that you have pay $7 a night to park.

“The hotel met all of my 3-star expectations. Very nice room, very cool atrium. Service was great. The worst thing is that your have to pay $7 a day to park your car there. Also there are no convenient shopping or restaurants close by.”

Sep 1, 2008 by Shelley from Oak Forest, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[1]

• Free WiFi and hi-speed internet access.
• It is in a very bad neighborhood.

“I would never again stay at this hotel. It is in a very bad neighborhood. There weren't any restaurants nearby so I had to eat in the only restaurant (bar) in the hotel. I paid $15 for a not so good Quesadilla.”

Aug 28, 2008 by Gail from Flowood, MS
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[6]

• The bed was comfortable.
• When we arrived mid afternoon, there was nobody at the reception desk to check us in.

“This is a seedy Sheraton, not at all like Sheratons I've visited in the past. My husband and I arrived mid afternoon on a Monday and could not find anyone to check us in; the lobby was deserted. Someone eventually showed up and we checked in. Our room was unremarkable and stuffy with an unappealing view of the hotel parking ramp and nearby highways. We went out later for dinner, and when we returned around 9 p.m. we had to walk down an escalator near the parking garage; it had been turned off for the night. The lobby smelled funky (cleaning product?) and carpeting looked stained throughout. The elevator went only to the second floor and she could not figure out how to get our luggage to the first floor. I took an escalator to the lobby and waited about ten minutes for her. She had to find the elevator from the second to the first floor; she didn't know where it was.”

Aug 26, 2008 by Lydia from New Orleans, LA
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[6]

• Our room was redone and clean and very nice.
• The hotel staff needs a seminar on talking to the guests. They have verged on being rude.

“The check in was smooth, and the room was very nice- no complaints there. But, for an upscale hotel, the staff has no idea how to respond politely to any requests. Whether it's for directions or to call a cab, I mean just the simple stuff. Attitude is everything.”

Aug 25, 2008 by Joe from Southlake, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic staff, great amenities, and super location.
• Restaurant prices were too high.

“Great hotel. It's wonderful staff puts you at ease the moment you enter the door. It is a great hotel that has something for everyone, from the business traveler to the romantic couple to the family travel on vacation. We thoroughly enjoyed our stay and look forward to the next time we are in Birmingham so that we can stay here again!”

Aug 25, 2008 by John from Birmingham, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Prompt service.
• Parking cost $20.

“Old, many areas under construction or shabby.”