User Reviews for Courtyard by Marriott Hammond

Research User Reviews for Courtyard by Marriott Hammond (1-20 of 93)

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Sep 30, 2009 by Stephanie from St Louis,MO
Overall Rating: 10

• I really liked the exercise room.

“The staff was very helpful and friendly. The room was clean with amenities I appreciated (i.e. hair dryer, iron, ironing board). The exercise room had two tread mills, one stair master, and one elliptical. However the scale didn't work.”

Sep 30, 2009 by Lee from Indianapolis,IN
Overall Rating: 1

• Leaving.
• Staying.

“Rooms smelled like smoke. Bathrooms poorly cleaned. My feet began to itch after I left the hotel. Had to go buy spray for athlete's foot.”

Jun 28, 2009 by Cynthia from Fraser,MI
Overall Rating: 8

• Clean and
  good location.

“Nice, clean, quiet and comfortable.”

Apr 23, 2009 by George from Piketon,OH
Overall Rating: 8

• Comfortable.
• Charged for breakfast.

“Good for the price.”

Apr 16, 2009 by John from Northfield,OH
Overall Rating: 9

• Front desk reception was extremely friendly.
• Construction on highway and getting to hotel was challenging. Once construction done, would be much better.

“Our experience was very good, although we were not in the room that much. The bed was extremely comfortable, the shower was excellent (the water pressure sometimes dipped and was annoying)but still go a good shower, we were on the quite side of the hotel, one side was right against the freeway.”

Oct 15, 2008 by Diane
Overall Rating: 9

• Very friendly staff, very comfortable bed and very clean room.
• Microwave and refrigerator in all rooms.

“The hotel was every bit a 3 star and more rated hotel. Even though it is literally right off the highway we could not hear any highway noise. The bed and room very comfortable for a King but did not have refrigerator or microwave in our room which I thought was a little unusual as most hotels of this caliber have these conveniences in all the rooms. Overall, we enjoyed our stay and if back in the area will return.”

Aug 24, 2008 by Robin from Hampton, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Cleanliness, quiet environment.
• Inexperience of the staff.

“This was my second stay at this hotel in less than 4 months. The first stay was excellent all around. The second stay had some issues that I addressed with the front desk. They told me that they would notify the manager and I never received a call and could not catch up with the manager. There were cleaning supplies left in my bathroom which my 5 year old son pointed out, my room was left ajar after the room was cleaned. I was out of the room the entire day which meant that my room was either left ajar the entire day or someone went in my room after I left but I still never got a call from the manager in reference to the situation. My credit card was charged twice for incidentals. I was told that the credit card was no good and I needed to pay cash or use another card, only to find out that they tried to charge the same thing twice and thankfully my credit card company declined the second charge. No one at the front desk could seem to answer any questions I had and kept referring me to the manager who was not there. Based on my positive experience the first time, I can only assume that it was a lack of experience this time that resulted in the issues that I had. I did point this out to the front desk staff when I checked out as well. I would still recommend the hotel to others.”

Aug 20, 2008 by Cathy from Toronto, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was excellent and the hotel was kept very clean.
• Breakfast a little too early during the week.

“For the money, this hotel is excellent value. It's spotless and well maintained, and offers a little gym which we used. I didn't want to drive any closer to Chicago, so we took the commuter train everyday, about 10 minutes away. I would recommend this hotel to anyone - great parking!”

Aug 9, 2008 by Tina from East Carbon, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and beautiful.
• Nothing.

“This was a great stay. No complaints at all.”

Aug 7, 2008 by Jim from Vista, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Free Wall St Journal, Local paper.
• 75 cents for local and toll-free calls.

“Good location to expressway and Downtown Highland. Newer rooms and furnishings. Hair dryer, iron, fridge, coffeemaker. Plush pillows and quality sheets.”

Jul 31, 2008 by Jayberd from Shawano, WV
Overall Rating: 0
Cleanliness:[8] • Staff:[6] • Location:[7]

• Room size.
• Pool size.

“It was an overall comfortable experience. We needed an extra roll out bed and they were able to obtain one even though their motel was out of them. Good job going above and beyond.”

Jun 3, 2008 by Robin from Waldorf, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff. Clean rooms.
• Location was a little too close to highway.

“I loved this hotel. I stayed at another hotel in another location the next day that had higher star ratings. It was a night and day experience on the quality of that hotel versus this one. The Courtyard should have had the higher star rating. I would definitely stay there again if I am in that area again. The rooms were clean. The staff was great and the no partying policy was excellent. No rowdy noise at all. Loved it.”

May 21, 2008 by Suzanne from Pekin, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• The bed was really comfortable, and the pool was nice.
• The service for the buffet breakfast was rather lacking.

“The room was nice. The hot tub wasn't very hot. The pool was very comfortable to swim in. The bed was extremely comfortable. However, the service we received at breakfast wasn't very good. The waitress didn't give us any napkins, so when I asked for napkins, she gave me one from her apron, and it was dirty. She also served us orange juice in a coffee cup instead of a juice glass, which seemed rather odd.”

May 18, 2008 by Angie from New Albany, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were clean and comfortable.
• We didn't eat breakfast since there's a charge.

“The Courtyard Marriott in Hammond Indiana is conveniently located near Chicago and only 4 miles away from the South Line train station. I would definitely stay here again the next time we go to Wrigley Field.”

Apr 29, 2008 by William from Forest Park, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Clean and handy to the casinos.
• No free breakfast.

“Just a short drive from the northwest Indiana casinos, this hotel provides very friendly service, clean rooms (some with balconies!) With extremely comfortable beds, coffee maker, fridge and good bathroom amenities. Cookies and pastry at the front desk, too!”

Apr 16, 2008 by Lisa from Cincinnati, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was convenient to where I was going, Very inviting room.
• There was some garbage (beer bottles), in grass area upon arrival.

“I was overall pleased with the hotel staff and room we stayed at in this hotel. It was quiet, near to the area we were heading, and the room was clean and I felt the white comforters added to the cleanliness of the room. I would recommend it to friends and family.”

Apr 8, 2008 by Brandon from Hammond, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean and comfortable rooms.
• So close to the high way.

“Great hotel.”

Mar 28, 2008 by Shane from Syracuse, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[5]

• Clean.
• Unhelpful.

“Clean and friendly, but uninformed and unhelpful!”

Mar 26, 2008 by Bob from Noblesville, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Met expectations for 2.5 star hotel.
• No free Sunday brunch just wanted a bagel and coffee not a full brunch.

“Hotel was a 2.5 star hotel. Got what I expected except for the continental breakfast.”

Mar 24, 2008 by Jim from Port Huron, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly and convenient.
• I needed to add a room and would not offer the same price as the other rooms.

“Our experience was pleasant and comfortable. I especially enjoyed the mattresses. I have spent many nights in many different hotels and for me these were the best night sleeps I have had in a hotel. Also, the pool area and the fitness room were clean and well-maintained. In closing the staff was always pleasant and helpful with every situation, including in assisting us in finding a golf course.”

Mar 20, 2008 by Elena from Rock Island, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was beautiful and so clean.
• Nothing.

“It was in a less than favorable location, but it was beautiful and clean, and the staff was so friendly! We would definitely stay here again.”

Mar 12, 2008 by Becky from St. Louis, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The indoor pool was warm which the kids loved.
• The hot tub was barely warmer than the pool.

“The staff was friendly and the rooms were clean. They have a great pool area and an easy hotel to find.”

Mar 3, 2008 by Elizabeth from South Bend, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff was amazingly helpful and made me feel at home.
• I could not find an outlet in the main bedroom area next to a mirror.

“The staff and the facilities created an ambience that made me feel at home. From the employee who checked me in a 1:30 a.m., to the employee who gave me directions when I wanted to avoid I-80, to the one that made sure I had oatmeal and orange juice to start the day. The fireplace in the lobby is the perfect touch to a cozy respite for business travelers.”

Feb 28, 2008 by Judy from Elkhart, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy to find, clean and served purpose very well.
• No great view of anything.

“It was very nice. The kids loved the pool, the room was comfortable and clean. Would stay again any time.”

Feb 27, 2008 by Chauntey from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, close to highway.
• Lots of kids running around.

“The toilet in the room was not working properly. Overall, you pay for what you get. The price was great. The breakfast was nice.”

Jan 31, 2008 by Laura from Delton, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Close to highway, easy to find, clean, had pool.
• No free breakfast.

“Great hotel - only negative for me was no free breakfast, but they do offer a reasonably priced buffet. Also, no fridge or microwave but I think you could request one. It was clean and quiet. Staff wasn't over the top nice, but friendly enough.”

Jan 24, 2008 by Stephen from Crossville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location. Quality everything (sheets, towels, mattress). Very comfortable.
• The shower curtain and bed spread were wrinkled.

“It was clean, but I certainly wouldn't classify it as a 3 star.”

Jan 21, 2008 by Tk from Lynwood, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was an overall great experience.
• There was no restaurant on the premises.

“This a clean and quiet location. Overall friendly staff.”

Dec 30, 2007 by Geoff from Vienna, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location was great and room was clean.
• The breakfast was overpriced.

“Good clean hotel at a reasonable price. The breakfast was ok but overpriced. There was an indoor pool and other amenities.”

Dec 26, 2007 by William from Riverdale, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very spacious.
• The pool was nice but not very big.

“It was very nice. The young lady at the front desk was very nice and helpful. The room was great and had lots of space.”

Dec 26, 2007 by Debra from Indianapolis, IN
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[8]

• The hotel appeared to be clean and secure.
• The cleaning staff continually opened my door starting around 10:30 a.m. I complained to the FD. I felt I had to leave before I was ready.

“This is a very nice hotel but I would recommend that the cleaning staff wait until after check out to open the door. This made me feel like I was rushed. I felt like I should leave.”

Dec 5, 2007 by Bill from Forest Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly front desk personnel. Clean room.
• Comp breakfast would be nice.

“This was a standard Courtyard, nothing remarkably better or worse than any other Courtyard, except for the extremely friendly and helpful front desk team. They made the difference!”

Nov 21, 2007 by Gloria from Croydon, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean.
• Nothing.

“Very friendly receptionist, rooms clean.”

Nov 14, 2007 by Dan from Dixon, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clean.
• There was nothing that I did not like.

“The hotel was clean. Staff was friendly. There were plenty of places to eat close by and it was right off the highway.”

Oct 31, 2007 by Angie from New Albany, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Conveniently located to Chicago without the Chicago price.
• Breakfast is a little pricey.

“Hotel was clean, comfortable and very close to downtown Chicago without the downtown Chicago prices or parking charges. We would definitely stay here again.”

Oct 30, 2007 by Arlene from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Very clean rooms.
• No free continental breakfast only a buffet at 9 dollars.

“This hotel was convenient to the south Chicago area. It was close to the expressway very you can see the semis roaring by, but the traffic noise didn't bother us at all. The room was attractive and clean, the pool and whirlpool looked and smelled clean, and the hallways looked and smelled clean. I didn't want to spend for breakfast, though, so that was one negative feature.”

Oct 29, 2007 by Michelle from Beach Park, IL
Overall Rating: 7
Cleanliness:[4] • Staff:[6] • Location:[3]

• Pool was nice, and housekeeping was good.
• Bathroom was dirty. Hair on towels, and floor was dirty.

“Everything was clean in our room except for the bathroom. I wouldn't take a bath in the bathtub. The housekeeping was good!”

Oct 25, 2007 by Dorothy from Glenwood, IL
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• Were very friendly.
• Tub wasn't clean.

“I was surprised that the tub was not cleaned. Hey changed our room after that but I was afraid to take a long bubble bath like I wanted to. So I just took a shower.”

Oct 10, 2007 by Gary from North Liberty, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• It was close very neat the location I wanted to stay.
• There is no micro or fridge in room. The TV was not in a good location to watch from the bed making it hard to watch TV from the bed or the couch.

“The room was very comfortable and clean. Staff was friendly and helpful. Pool and work-out area was clean and in a convenient location.”

Sep 13, 2007 by Angela from Belmont, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Ease of access, helpful staff, and prompt attention.
• High speed internet did not work.

“This hotel was very cleaning, well-kept; it appears to be quite new. Our room was comfortable, and our needs were met quickly by the staff that was pleasant and helpful. The price seemed steep at 8.95, considering there was a Cracker Barrel restaurant (and Wendy's) less than a block away which offered many more options.”

Sep 5, 2007 by Cynthia from Richmond, IN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• I was very impressed with the treatment we received from the staff.

“We were not sure what kind of hotel we would get but were very pleased with the courtyard Marriott in Hammond. The facilities were nice and clean and the staff was very friendly. My 5 year old daughter was impressed with the pool which was shallow enough at one end for her to touch and with the towel folded into a dog left on her bed after our first nights stay.”

Sep 4, 2007 by Alicia from Auburn, NY
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[4]

• The pool area was nice.
• They said breakfast was free for the summer and was not.

“The hotel overall was okay but not great. Rooms were supposedly non smoking but one had definitely been recently smoked in and not cleaned properly.”

Aug 20, 2007 by Kyungik from Chapel Hill, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• Good location.
• No refrigerator in room.

“Very nice hotel that I can recommend to friends.”

Jul 30, 2007 by Paul from Carlsbad, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Good location and very clean.
• Basic room not upgraded.

“New hotel that is clean and in nice condition. Do not expect more than a basic 3 star hotel would have for rooms.”

Jul 25, 2007 by Laura from Howell, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best breakfast buffet at a hotel. Mini store inside the hotel.
• No complaints.

“A beautiful, attractive hotel that's family friendly and safe. My son requested to stay here again the next time we visit.”

Jul 9, 2007 by Jerry from Cheyenne, WY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• No free continental breakfast.

“Clean rooms, friendly staff, too much chemicals in pool spa area, burned our eyes, could not stay to enjoy either one.”

Jun 20, 2007 by Sy from Coralville, IA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean enough, good location.

“I had a good stay at this hotel. It was convenient. Hotel rooms were clean and quite. There are two computers and one printer for public.”

Jun 4, 2007 by Cynthia from Gary, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The customer service was good.
• There was not anything that I did not like about this hotel.

“I will give this hotel a good rating but it is not the best that I have ever stayed in.”

May 29, 2007 by Jeff from Des Moines, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean, comfortable, quiet, room was well set up.
• Nothing stood out as a negative.

“Good location immediately off i-80/94. Overall hotel was well maintained. Room was well arranged, quiet, and comfortable. Exercise room was limited, but tread mill worked well.”

May 28, 2007 by Greg from Chico, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Computers with color laser printer.
• No negatives.

“The staff was among the most pleasant and helpful I have encountered in many hotel stays around the country. Location is very convenient to Purdue-calumet and a short, easy drive to/from Chicago. Computers in the lobby are up to date and connected to an excellent printer (no per-page cost). The bed was perfect.”