User Reviews for The Drake

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Apr 23, 2009 by Toni from Urbana,IL
Overall Rating: 10

“The beds were comfortable and the sheets were fabulous.”

Apr 23, 2009 by Paul from Portage,MI
Overall Rating: 4

• They gave us a priority dining ticket for Genos East.
• Everything costs extra, 3.50/hr internet, $35/night parking, too many snobs.

“The hotel was a huge letdown. I will never stay there again. Everything is extra including a $7 bottle of water (ice mountain), 3.50/hr for internet, $35/night parking, since the self park lot was full they made us pay full price to have the car valeted which was $50 a night. Generally everyone at the hotel was overly snobby. My room was 150 square feet including the bathroom. Breakfast was a minimum of $50 for 2 people.$7 for an egg that. We couldn't even eat at the restaurant because you basically needed a suit and tie to not feel under dressed. Thank God the elevator went all the way to the basement so we could avoid most of the snobs.”

Apr 21, 2009 by Lisa from Evergreen Park,IL
Overall Rating: 10

• It was beautiful.

“The hotel was very nice and the staff was very helpful.”

Apr 1, 2009 by Lisa from Centerville,OH
Overall Rating: 10

• Professional, friendly, courteous staff; from the bellman and
  front desk clerks, concierge, restaurant staff-all were exceptional.

“Truly a beautiful hotel with exceptionally friendly and courteous staff, the rooms reminded me of the Copley Plaza hotel in Boston, richly decorated from beds to sitting area to window treatments. The beds were extremely comfortable, unlike most hotels. The concierge, provided us excellent tips to make the most of our two-day stay. She also orchestrated the hotel limo to drive us to the aquarium Friday morning; this was one of the many highlights of our stay in the hotel. Also, two of the mornings, we had breakfast in the café beneath the main lobby of the hotel. They have a large menu of offerings with various coffees and breakfast sandwiches, and all were delicious. We will definitely stay here again! Thank you.”

Mar 14, 2009 by Debra from Costa Mesa,CA
Overall Rating: 10

• Historical ambiance.
• Small TV.

“Great historic hotel with very friendly and helpful staff. Wonderful location near the lake an shopping.”

Mar 14, 2009 by Jane from San Diego,CA
Overall Rating: 7

• It was very convenient to restaurants and shopping.
• The front valet was not very friendly.

“The Drake is a lovely old hotel. All the amenities that you would expect were provided. However, our room was so hot and the thermostat did not work.”

Mar 2, 2009 by Mary from Fishers,IN
Overall Rating: 8

• Beautiful lobby.
• The room was very hot.

“Friendly and helpful staff. The room was clean and comfortable, but was very hot. Chicago was having unseasonable warm temperatures. The lobby is beautiful.”

Feb 19, 2009 by John from Delafield,WY
Overall Rating: 8

• Great location.
• Lobby under construction - many elevators not working.

“Overall a very good experience. Hotel staff was not. Executive lounge is a walk up two flights of stairs to 11 with no access to elevator on that floor. Room was large and furnished well. Service at the front desk was cold and unhelpful.”

Feb 17, 2009 by Carol from Forsyth,IL
Overall Rating: 10

• Beautiful setting, beautiful interior, large room.
• Charged us for mini bar usage we did not use (took it off after we complained).

“A beautiful elegant hotel with large rooms close to shopping.”

Feb 11, 2009 by Kurt from St. Louis,MO
Overall Rating: 8

• nice sized room
• lobby under construction

“historic hotel, good location”

Feb 9, 2009 by Christine from Carrollton,TX
Overall Rating: 9

• They do not skimp on quality - towels, bed, sheets, and pillows were wonderful!
• It was under contstruction so I was not able to see the magnificent lobby that everyon talks about

“Overall I loved going there - I got I could never complain! I did have a couple of problems with the room (not big ones). The sink in the bathroom leaked but it was so far away from the bedroom it didn't bother us. The coffee maker didn't work right. Our view was of another side of the next building over and our fire escape. This hotel has the potential to have some fabulous views (i.e. lake Michigan) but we didn't have that. But other then that it was great! The towels were thick and soft, the bed was comfortable for both my husband and me, and the duck down comforter and pillows were also wonderful! We do plan on going back.”

Jan 28, 2009 by Angie from Serena,IL
Overall Rating: 10

• Everything. Rooms very clean, Staff excellent.

“Our room was in a renovated floor and we were told that we were the first ones to stay in the hotel. Definitely an old guard hotel, but it was fabulous, not a single complaint about anything. The staff especially was helpful and very professional. I loved it and would love to go again!”

Jan 28, 2009 by Maggie from Ishpeming,MI
Overall Rating: 10

• The woman who checked us in was exceptional, the room was unbelievable.
• Loved everything about it!

“The hotel was fabulous, very grand, so much history! The staff was very nice, not snobby. I felt completely at ease here, even though I am not used to so much luxury. The pub restaurant on site was a very good place to eat.”

Jan 27, 2009 by Jen from Valley Village,CA
Overall Rating: 10

• It's historic.
• It's a bit too stuffy.

“Beautiful hotel, attentive staff - everything you would expect from The Drake.”

Jan 4, 2009 by Mke from Grayslake,IL
Overall Rating: 10

• Great location.
• No swimming pool & poor
  TV reception.

“Great location and fabulous hotel. Top shelf amenities and nice coffee machine in room. Had to request robes, but they were nice and no cost to use. Right by all of the shopping and buses, etc. My family really enjoyed it.”

Dec 10, 2008 by James from Dearborn,MI
Overall Rating: 10

• Great.

“This is a great hotel with some great nastalga. I will stay there again for sure. Great location, 300ft from Miricle Mile. Service is what you would expect from a 4star. Staff was very freindly and helpful. Rooms are great and spacious and show some of the real history of the hotel.”

Dec 5, 2008 by Dani from Bourbonnais,IL
Overall Rating: 5

• I liked the bed.
• I did not like the room. It was a cubicle at best.

“I think back in the day, this was a grand hotel. It seems to need a little updating. The rooms are very small (at least the room we had was). I am glad I was able to stay in this hotel. However, I would not choose it in the future.”

Dec 1, 2008 by Cole from Omaha,NE
Overall Rating: 10

“This hotel is a great place to stay for a long or quick trip. Located toward the end of the mile, but easy access to all the shopping and dining that you could want!”

Nov 24, 2008 by Rudolph from Newport Coast,CA
Overall Rating: 10

• Ambiance, beautiful, breakfast buffet was excellent, location.

“I would recommend this hotel to anyone who wants a luxury hotel in a very central location in Chicago. The staff was wonderful and very helpful. Can not think of anything that was not excellent.”

Nov 19, 2008 by Kim from Wyoming,MI
Overall Rating: 7

• The lobby was beautiful.
• I asked for 2 queen size beds because I was traveling with our 17 year old daughter and they had a room with 2 twin beds.

“I felt that they should have found a suitable room. The drain in the bath was clogged. This has happened every time I have stayed there. I think the old pipes can't be fixed. It is getting a bit run down.”

Nov 11, 2008 by Paul from Noblesville,IN
Overall Rating: 10

• Location, decor, staff, restaurants.

“You can't go wrong with this hotel. The staff were the best I have ever dealt with. They were attentive to every need and went out of their way to make our stay pleasant and memorable.”

Nov 10, 2008 by Julie from Franklin,MI
Overall Rating: 10

• Beautiful hotel, very friendly staff and great location.

“The Drake is one of Chicago's premier hotels. It has been a landmark since the early 1900's but is continually updated to maintain its superior facility. The location is great and the staff is very accommodating. I would recommend this hotel to everyone.”

Nov 6, 2008 by Deborah from St Clairsville
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[10]

• Friendly employees.
• Very dirty carpet.

“Very disappointed in The Drake. Room was not ready when we tried to check in around 3:30. Carpet was very dirty - badly stained and crumbs from former guests' food. Bathroom floor was dirty, especially accumulated in corners. Also, we were not able to sleep because of noise coming from another rooom - walls are thin. Will not stay there again, knowing that there are other much nicer and cleaner hotels in that same general area.”

Nov 5, 2008 by Rob
Overall Rating: 9

• Retro elegance!
• Could use a casual "pub".

“Tons of history. Sophisticated. Great location.”

Nov 3, 2008 by Mary
Overall Rating: 10

• Friendly staff, comfortable room, excellent location.
• Distance from theater district, but cab was reasonable.

“This is an excellent place to stay!! Michigan Avenue shops and museums are very convenient. Not as convenient if you are with people who have difficulty walking. Beautiful and elegant!”

Sep 17, 2008 by Veronica
Overall Rating: 10

• The service was excellent. Every employee, we came in contact with, went out of their way to help us.
• The room we were in had a musty odor and the carpet was not in good shape.

“The service in this hotel was better than any other hotel I have stayed in. The lobby was beautiful and all of the facilities were very well maintained. The hotel was located in downtown Chicago and very convenient to everything. We had lunch and a late night appetizer in the hotel and both meals were very good. The clam chowder in Coq d'Or was some of the best chowder I have ever tasted, full of chunks of clams and potatoes and it was perfectly seasoned. I would definitely recommend this hotel for anyone looking for world class service, good restaurants and conveniently located downtown.”

Sep 16, 2008 by Don
Overall Rating: 10

• Staff was terrific.

“The Drake is still the Drake.”

Sep 10, 2008 by Jon from Elgin, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location was great.
• Parking was expensive.

“What can I say. It's the Drake.”

Sep 10, 2008 by Michele from Hillsboro, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and the location was wonderful.

“Our experience at The Drake was great. Our view was gorgeous overlooking Lake Michigan. The location was very convenient to the Magnificent Mile and the staff was very friendly. The concierge was great.”

Sep 4, 2008 by Erin
Overall Rating: 10

• The entertainment in the lobby, the service, location and the room itself.

“I would recommend this hotel to anyone traveling to Chicago. It is first class and loved it!”

Sep 3, 2008 by Ron from Beecher, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The overall appearance of the hotel.
• The parking was only by valet SUVs which we had.

“The hotel and room was nice, clean, and scenic overlooking Lake Michigan. $50 to park your car over night is outrageous. This more than anything is why I would not return to this hotel.”

Aug 25, 2008 by Randall from Elizabeth, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[10]

• Location.
• Outdated.

“Great location, but needs major updating!”

Aug 25, 2008 by Jim from Okemos, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location with outstanding accommodations.
• Nothing.

“Wonderful location with a customer oriented staff. Loved the history of the Drake.”

Aug 17, 2008 by Michael from Lexington, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Great historical hotel if you like that sort of experience.
• Outdated.

“Good experience.”

Aug 14, 2008 by Jill from Liberty Lake, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Staff was very helpful and friendly.
• Small dogs in hotel rooms.

“We had a horrible flight and did not get into our hotel until 0230. Staff saw how tired we were, and that we did not have any luggage, and gave us tooth brushes and complimentary breakfast coupons. The staff felt sorry for us and tried to improve our experience in Chicago. We loved the city and The Drake Hotel.”

Aug 14, 2008 by Nikole from Cedar Falls, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our corner hotel room was huge and they had a pull out sofa bed for the kids.
• The food at Coq d'Or was not tasty. The fish was not fresh and the steak overcooked.

“Our family loved the accommodations. It was unique to be staying in such a famous hotel. The staff was helpful and welcoming. Even though there is no pool at the hotel the clean beach is across the street. It is a must see.”

Aug 12, 2008 by Tony from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[10]

• Huge rooms and great location.
• Small bathroom and staff was unfriendly for a 4/5 star hotel.

“The location is great and the room I had was huge. It was fairly pricy. The bathroom was small and lacked shelving to put toiletries on considering the room was huge, it was odd to have a small bathroom. For such a high end hotel the staff was unfriendly and not trained well.”

Aug 7, 2008 by Travis from Oceanside, CA
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[9]

• Location of the hotel was great.
• Old hotel with rude staff that needs a major overhaul.

“We checked into room 147 at first which had no natural light, dirty and sticky carpet, beer in the mini-bar which had been emptied and refilled with water, and full of mosquitoes. We moved into another room which was better but still had that old feel and smell to it. The dark and dingy casual restaurant served greasy food with poor service. Very disappointed with the Drake hotel.”

Aug 6, 2008 by Sandy from South St. Paul, MN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Check in, room, location.

“This hotel is the worst I have ever stayed in, in Chicago. I would not stay there again! Not clean, rude staff, small rooms, very small beds!”

Aug 5, 2008 by Pam from Lebanon Junction, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful and plush. Everyone was very friendly.
• Nothing.

“From check in to check out all of the hotel staff, including restaurants, were very friendly and interested in speaking to you. The room was very comfortable, the bed slept great, and the room was spacious. Thank you for the opportunity of staying there.”

Aug 5, 2008 by Frank from Plymouth, MN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The Drake experience is consistently very good. When traveling, this is hugely positive.
• I needed access to my car (next door garage) and the front desk had not already called despite my request.

“This is a local favorite for me- the Drake is in a convenient location and the service is consistently excellent, the rooms and beds, in particular, are always very comfortable. Free web access would be nice.”

Aug 5, 2008 by Kim from Minonk, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location - spacious rooms -friendly people.
• We wish there would have been a small coffee shop.

“Our family of 20 met at the Drake in Chicago. We all had a great time and the hotel is beautiful. It is in a great location. Staff is very helpful! We loved it!”

Aug 5, 2008 by David from Gallatin, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very historic.
• Parking was very expensive.

“Very nice. Would stay at again. Valet parking was very expensive and we were not informed how much until we got the bill.”

Jul 31, 2008 by Sherry from Pekin, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The elegance of the hotel, and the location.
• No pool.

“The food in Drake Bros. was wonderful. Our room was clean, the bed was very comfortable and the food and drink bar was well stocked. The elegance of the hotel took our breath away and the history of it is fascinating. We were happy to be at the top or beginning of the mile. We were close to the shops we wanted to visit.”

Jul 30, 2008 by Trevor from Comstock Park, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location is great. Nice ambience. The lobby is beautiful.
• No hair dryer.

“Very nice historic hotel. The rooms were clean and the bed was extremely comfortable. Extras were extremely expensive, e.g. $1.50 for a local phone call and very high priced room service menu.”

Jul 30, 2008 by Jen from Madison, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very clean and newly renovated. Excellent location!
• I did not see a bar or restaurant in the hotel and the lobby area was very small.

“I am so glad that I stayed there. The location is perfect and the rooms were nice, clean and newly renovated.”

Jul 29, 2008 by Shawn from Bettendorf, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best hotel I've ever stayed in.
• There was nothing that I didn't like.

“The staff was very friendly from the moment we pulled up to the time we left. The hotel was very historical and we enjoyed our stay very much.”

Jul 29, 2008 by Jim from Hinsdale, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great location, historic hotel.
• Needs a pool for kids.

“Great location, interesting historic hotel. Drinks in the bar a bit pricy even for downtown Chicago.”

Jul 25, 2008 by Dave from Spfld, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Floral in lobby.
• Small room.

“Beautiful elegant hotel in great location. Wonderful bath products in room.”

Jul 17, 2008 by Richard from Oconomowoc, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is classic and the service is outstanding.
• They do not have a pool.

“The Drake is my favorite stay on the Michigan Avenue in Chicago. The hotel is timeless and the service is outstanding. The location favors the best shops and is across from the beach.”