User Reviews for The Drake

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Aug 5, 2009 by Kerry from De Pere,WI
Overall Rating: 9

• Nice room amenities.
• Very slow elevators.

“Overall we had a very good experience at this hotel. We found the location to be convenient. The restaurants & shops inside the hotel were VERY nice! The room was a bit smaller than we expected but it had everything we needed and then some. Our only complaint is about the elevators. There are no stairs to get to the rooms and we often had to wait in excess of 10 minutes to get on one of the 5 elevators.”

Aug 3, 2009 by Enrico from Toronto,Canada
Overall Rating: 10

• I loved the location, the service and the ambiance.
• In our room the beds could have been placed so that we could see the lake.

“The Drake has old world appeal with new world charm. The room was extremely nice, the staff was very caring and the location couldn't have been better. I highly recommend The Drake!”

Jul 27, 2009 by Julie from Cincinnati,OH
Overall Rating: 10

• The history.

“The Drake is a Chicago landmark. Convenient to the Magnificent Mile, Lincoln Park, Navy Pier, Oak Street Beaches, and the Loop. Luxurious yet inviting. Staff is very helpful, especially the bell desk.”

Jul 27, 2009 by Rich from Salem,WI
Overall Rating: 10

• Beautiful great location.
• Nothing.

“Great hotel, good location and very nice.”

Jul 25, 2009 by Susan from Lincolnwood,IL
Overall Rating: 10

• Room size and cleanliness of hotel.

“Elegance personified. Old world class. THis is not your cookie cutter hotel. A perfect place to relax and unwind plus it is convenient to Michigan Ave shopping and night life.”

Jul 13, 2009 by Rod from Champaign,IL
Overall Rating: 10

• A classic, traditional hotel with superb service.
• Parking was difficult.

“The Drake has a superb reputation. We were pleasantly surprised at the larger-than-expected size of our room. Room service is expensive.”

Jul 11, 2009 by Julie from Whittington,IL
Overall Rating: 8

• Very nice. Interesting to see who has stayed in this hotel.
• Parking took 30 minutes for valet to bring out car. Price was $49. Too expensive.

“The hotel was very nice.”

Jul 11, 2009 by jan from Cincinnati,OH
Overall Rating: 10

• Grand, elegant, luxorious

“We loved The Drake Hotel. The room was large, clean and well appointed. The bed was very comfortable. Everything was very clean. They had cute little love seats in the elevators. Wonderful experience.”

Jul 7, 2009 by Rita from St. Charles,MO
Overall Rating: 10

• It was very clean and the bed was clean and lush
• I don't think they had a pool

“It was clean, attractive, and historical. The staff was helpful and the bedding was immaculate and lush. The carpets were very clean (a must for me).The bathroom was also very clean and a nice size.”

Jul 4, 2009 by John from Deer Park,NY
Overall Rating: 8

• Location.
• Small bedroom.

“Enjoyed our stay. Staff was friendly. Location was excellent. Would recommend this hotel to my family and friends.”

Jul 1, 2009 by Gene from Hales Corners,WI
Overall Rating: 10

• Location, elegance and
  attitude.
• Parking prices.

“The Drake is always a great place to stay and even better with Priceline rates!”

Jun 17, 2009 by Jane from Kalamazoo,MI
Overall Rating: 10

• I loved the location and how close it was to the beach and shopping and just general location!
• I wanted a room with a view and they did not oblige.

“Very nostalgic and beautiful! Loved the location and ambiance!”

May 29, 2009 by Chester from Augusta,MO
Overall Rating: 10

• Landmark.

“We kept a smile on our faces, and went back to the front desk with kindness and understanding in our hearts. Maybe that is why we were upgraded to the presidential suite at the Drake (at no extra charge). This room was easily 2000 square feet of living space with enough room to throw a party for 50 people.”

May 29, 2009 by from Brooklyn Park,MN
Overall Rating: 9

• Very accommodating when we called down about the smell in our first room we were changed to a much better room.
• The first room we were put in was dirty and dingy and like the servants quarters. It smelled horribly of smoke.

“The room smelled horribly of smoke, there was a
stain on the toilet, and honestly looked like it had not been used in a long time. We requested a change and were put in a lovely room. The rest of our stay was fantastic.”

May 2, 2009 by Rub en from Austin,TX
Overall Rating: 10

• The big room we had.
• Everything was great.

“The room was very large and the hotel continues to be one of the best in the U.S.”

Apr 30, 2009 by Deb from East Lansing,MI
Overall Rating: 8

• Great view of lake from room, easy access to Lake Michigan beach.
• Room was small, AC was noisy, TV channel selection was limited.

“The Drake is a lovely hotel with terrific staff. It is conveniently located and on the edge of the city, so slightly less congested than most others.”

Apr 26, 2009 by Jennifer from Ottawa,IL
Overall Rating: 9

• The atmosphere was amazing; absolutely loved it!

“The staff were extremely helpful and friendly. Easy access to every type of transportation downtown Chicago. The hotel was beautiful!”

Apr 25, 2009 by Bob from Mooresville,IN
Overall Rating: 10

• Very classy hotel in perfect location.
• Room size was slightly small.

“The Drake Hotel is a very upscale hotel, offering valet parking and top notch restaurants within. Everything inside this building is very elegant.”

Apr 23, 2009 by Toni from Urbana,IL
Overall Rating: 10

“The beds were comfortable and the sheets were fabulous.”

Apr 23, 2009 by Paul from Portage,MI
Overall Rating: 4

• They gave us a priority dining ticket for Genos East.
• Everything costs extra, 3.50/hr internet, $35/night parking, too many snobs.

“The hotel was a huge letdown. I will never stay there again. Everything is extra including a $7 bottle of water (ice mountain), 3.50/hr for internet, $35/night parking, since the self park lot was full they made us pay full price to have the car valeted which was $50 a night. Generally everyone at the hotel was overly snobby. My room was 150 square feet including the bathroom. Breakfast was a minimum of $50 for 2 people.$7 for an egg that. We couldn't even eat at the restaurant because you basically needed a suit and tie to not feel under dressed. Thank God the elevator went all the way to the basement so we could avoid most of the snobs.”

Apr 21, 2009 by Lisa from Evergreen Park,IL
Overall Rating: 10

• It was beautiful.

“The hotel was very nice and the staff was very helpful.”

Apr 1, 2009 by Lisa from Centerville,OH
Overall Rating: 10

• Professional, friendly, courteous staff; from the bellman and
  front desk clerks, concierge, restaurant staff-all were exceptional.

“Truly a beautiful hotel with exceptionally friendly and courteous staff, the rooms reminded me of the Copley Plaza hotel in Boston, richly decorated from beds to sitting area to window treatments. The beds were extremely comfortable, unlike most hotels. The concierge, provided us excellent tips to make the most of our two-day stay. She also orchestrated the hotel limo to drive us to the aquarium Friday morning; this was one of the many highlights of our stay in the hotel. Also, two of the mornings, we had breakfast in the café beneath the main lobby of the hotel. They have a large menu of offerings with various coffees and breakfast sandwiches, and all were delicious. We will definitely stay here again! Thank you.”

Mar 14, 2009 by Debra from Costa Mesa,CA
Overall Rating: 10

• Historical ambiance.
• Small TV.

“Great historic hotel with very friendly and helpful staff. Wonderful location near the lake an shopping.”

Mar 14, 2009 by Jane from San Diego,CA
Overall Rating: 7

• It was very convenient to restaurants and shopping.
• The front valet was not very friendly.

“The Drake is a lovely old hotel. All the amenities that you would expect were provided. However, our room was so hot and the thermostat did not work.”

Mar 2, 2009 by Mary from Fishers,IN
Overall Rating: 8

• Beautiful lobby.
• The room was very hot.

“Friendly and helpful staff. The room was clean and comfortable, but was very hot. Chicago was having unseasonable warm temperatures. The lobby is beautiful.”

Feb 19, 2009 by John from Delafield,WY
Overall Rating: 8

• Great location.
• Lobby under construction - many elevators not working.

“Overall a very good experience. Hotel staff was not. Executive lounge is a walk up two flights of stairs to 11 with no access to elevator on that floor. Room was large and furnished well. Service at the front desk was cold and unhelpful.”

Feb 17, 2009 by Carol from Forsyth,IL
Overall Rating: 10

• Beautiful setting, beautiful interior, large room.
• Charged us for mini bar usage we did not use (took it off after we complained).

“A beautiful elegant hotel with large rooms close to shopping.”

Feb 11, 2009 by Kurt from St. Louis,MO
Overall Rating: 8

• nice sized room
• lobby under construction

“historic hotel, good location”

Feb 9, 2009 by Christine from Carrollton,TX
Overall Rating: 9

• They do not skimp on quality - towels, bed, sheets, and pillows were wonderful!
• It was under contstruction so I was not able to see the magnificent lobby that everyon talks about

“Overall I loved going there - I got I could never complain! I did have a couple of problems with the room (not big ones). The sink in the bathroom leaked but it was so far away from the bedroom it didn't bother us. The coffee maker didn't work right. Our view was of another side of the next building over and our fire escape. This hotel has the potential to have some fabulous views (i.e. lake Michigan) but we didn't have that. But other then that it was great! The towels were thick and soft, the bed was comfortable for both my husband and me, and the duck down comforter and pillows were also wonderful! We do plan on going back.”

Jan 28, 2009 by Angie from Serena,IL
Overall Rating: 10

• Everything. Rooms very clean, Staff excellent.

“Our room was in a renovated floor and we were told that we were the first ones to stay in the hotel. Definitely an old guard hotel, but it was fabulous, not a single complaint about anything. The staff especially was helpful and very professional. I loved it and would love to go again!”

Jan 28, 2009 by Maggie from Ishpeming,MI
Overall Rating: 10

• The woman who checked us in was exceptional, the room was unbelievable.
• Loved everything about it!

“The hotel was fabulous, very grand, so much history! The staff was very nice, not snobby. I felt completely at ease here, even though I am not used to so much luxury. The pub restaurant on site was a very good place to eat.”

Jan 27, 2009 by Jen from Valley Village,CA
Overall Rating: 10

• It's historic.
• It's a bit too stuffy.

“Beautiful hotel, attentive staff - everything you would expect from The Drake.”

Jan 4, 2009 by Mke from Grayslake,IL
Overall Rating: 10

• Great location.
• No swimming pool & poor
  TV reception.

“Great location and fabulous hotel. Top shelf amenities and nice coffee machine in room. Had to request robes, but they were nice and no cost to use. Right by all of the shopping and buses, etc. My family really enjoyed it.”

Dec 10, 2008 by James from Dearborn,MI
Overall Rating: 10

• Great.

“This is a great hotel with some great nastalga. I will stay there again for sure. Great location, 300ft from Miricle Mile. Service is what you would expect from a 4star. Staff was very freindly and helpful. Rooms are great and spacious and show some of the real history of the hotel.”

Dec 5, 2008 by Dani from Bourbonnais,IL
Overall Rating: 5

• I liked the bed.
• I did not like the room. It was a cubicle at best.

“I think back in the day, this was a grand hotel. It seems to need a little updating. The rooms are very small (at least the room we had was). I am glad I was able to stay in this hotel. However, I would not choose it in the future.”

Dec 1, 2008 by Cole from Omaha,NE
Overall Rating: 10

“This hotel is a great place to stay for a long or quick trip. Located toward the end of the mile, but easy access to all the shopping and dining that you could want!”

Nov 24, 2008 by Rudolph from Newport Coast,CA
Overall Rating: 10

• Ambiance, beautiful, breakfast buffet was excellent, location.

“I would recommend this hotel to anyone who wants a luxury hotel in a very central location in Chicago. The staff was wonderful and very helpful. Can not think of anything that was not excellent.”

Nov 19, 2008 by Kim from Wyoming,MI
Overall Rating: 7

• The lobby was beautiful.
• I asked for 2 queen size beds because I was traveling with our 17 year old daughter and they had a room with 2 twin beds.

“I felt that they should have found a suitable room. The drain in the bath was clogged. This has happened every time I have stayed there. I think the old pipes can't be fixed. It is getting a bit run down.”

Nov 11, 2008 by Paul from Noblesville,IN
Overall Rating: 10

• Location, decor, staff, restaurants.

“You can't go wrong with this hotel. The staff were the best I have ever dealt with. They were attentive to every need and went out of their way to make our stay pleasant and memorable.”

Nov 10, 2008 by Julie from Franklin,MI
Overall Rating: 10

• Beautiful hotel, very friendly staff and great location.

“The Drake is one of Chicago's premier hotels. It has been a landmark since the early 1900's but is continually updated to maintain its superior facility. The location is great and the staff is very accommodating. I would recommend this hotel to everyone.”

Nov 6, 2008 by Deborah from St Clairsville
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[10]

• Friendly employees.
• Very dirty carpet.

“Very disappointed in The Drake. Room was not ready when we tried to check in around 3:30. Carpet was very dirty - badly stained and crumbs from former guests' food. Bathroom floor was dirty, especially accumulated in corners. Also, we were not able to sleep because of noise coming from another rooom - walls are thin. Will not stay there again, knowing that there are other much nicer and cleaner hotels in that same general area.”

Nov 5, 2008 by Rob
Overall Rating: 9

• Retro elegance!
• Could use a casual "pub".

“Tons of history. Sophisticated. Great location.”

Nov 3, 2008 by Mary
Overall Rating: 10

• Friendly staff, comfortable room, excellent location.
• Distance from theater district, but cab was reasonable.

“This is an excellent place to stay!! Michigan Avenue shops and museums are very convenient. Not as convenient if you are with people who have difficulty walking. Beautiful and elegant!”

Sep 17, 2008 by Veronica
Overall Rating: 10

• The service was excellent. Every employee, we came in contact with, went out of their way to help us.
• The room we were in had a musty odor and the carpet was not in good shape.

“The service in this hotel was better than any other hotel I have stayed in. The lobby was beautiful and all of the facilities were very well maintained. The hotel was located in downtown Chicago and very convenient to everything. We had lunch and a late night appetizer in the hotel and both meals were very good. The clam chowder in Coq d'Or was some of the best chowder I have ever tasted, full of chunks of clams and potatoes and it was perfectly seasoned. I would definitely recommend this hotel for anyone looking for world class service, good restaurants and conveniently located downtown.”

Sep 16, 2008 by Don
Overall Rating: 10

• Staff was terrific.

“The Drake is still the Drake.”

Sep 10, 2008 by Jon from Elgin, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location was great.
• Parking was expensive.

“What can I say. It's the Drake.”

Sep 10, 2008 by Michele from Hillsboro, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and the location was wonderful.

“Our experience at The Drake was great. Our view was gorgeous overlooking Lake Michigan. The location was very convenient to the Magnificent Mile and the staff was very friendly. The concierge was great.”

Sep 4, 2008 by Erin
Overall Rating: 10

• The entertainment in the lobby, the service, location and the room itself.

“I would recommend this hotel to anyone traveling to Chicago. It is first class and loved it!”

Sep 3, 2008 by Ron from Beecher, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The overall appearance of the hotel.
• The parking was only by valet SUVs which we had.

“The hotel and room was nice, clean, and scenic overlooking Lake Michigan. $50 to park your car over night is outrageous. This more than anything is why I would not return to this hotel.”

Aug 25, 2008 by Randall from Elizabeth, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[2] • Location:[10]

• Location.
• Outdated.

“Great location, but needs major updating!”