User Reviews for The Drake

Research User Reviews for The Drake (1-20 of 338)

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Nov 25, 2009 by Luis from Cabo Rojo,PR
Overall Rating: 10

• Location and room space.
• Small lobby area.

“Very cozy hotel in the best location of all Chicago. Very friendly staff and clean rooms.”

Nov 25, 2009 by Lyn from Coal Valley,IL
Overall Rating: 9

• The location was great for a Chicago shopping weekend.
• I was a Hilton Diamond member and felt that the others in my party has nicer bigger rooms.

“Very nice. Overall great stay.”

Nov 18, 2009 by Susan from Jenison,MI
Overall Rating: 9

• Very beautiful.
• There was a smell that came from the toilet in the bath.

“Very beautiful and clean, no problems at the hotel at all.”

Nov 18, 2009 by Cindy from Overland Park,KS
Overall Rating: 10

• Very upscale and
  posh friendly.

“Cant wait to go back.”

Oct 28, 2009 by Patty from West Bloomfield,MI
Overall Rating: 9

• The convenient location and elegance.
• It took too long to retrieve car from parking.

“This old stately hotel is beautiful and well maintained. The staff is very helpful and friendly. If you are looking for new and modern this is not the hotel for you. They need to improve retrieval time for your car at $49 per night for valet they are way to slow.”

Oct 20, 2009 by Kris from Cedar Falls,IA
Overall Rating: 8

• Very well kept.
• Our room was very hot-unable to cool.

“We stayed here for two nights and had a very nice stay. Hotel was close to a lot of things and very easy to get around. Room service was available.”

Oct 13, 2009 by Diane from Fort Wayne,IN
Overall Rating: 5

• It was clean and showed very little signs of its age.
• The employee made no effort to change our accommodations from a room with twin beds to a room with two double beds to accommodate our grandchildren.

“Location was good, lobby and rooms were clean and nicely furnished but it has very few amenities, if any, for accommodating children, certainly not what I would call a family friendly hotel.”

Oct 13, 2009 by Jody from Toronto,Canada
Overall Rating: 9

• Lots of character.
• No free internet access.

“Old. Bathrooms had mold in the shower and low water pressure.”

Sep 24, 2009 by Sandy from West Des Moines,IA
Overall Rating: 10

• Everything was nice.
• There was no Wi-Fi.

“I would definitely recommend this hotel.”

Sep 24, 2009 by Nancy from Peoria,IL
Overall Rating: 10

• Room was great very spacious and clean.

“ This hotel is older but absolute great. We had a wonderful time and location and amenities were superior. ”

Sep 16, 2009 by Linda from Fairview,NC
Overall Rating: 9

• The room and view were gorgeous.
• If I had paid full price I would have been upset the WiFi and workout facilities were an additional charge.

“The entrance area was lovely and all the people were helpful. There was very limited lobby area to sit and read or have a cup of coffee, at least I could not find it. My room far surpassed what I expected for the price I paid and we had a great view of roof top gardens and the lake. Everything was good except that there was an extra charge for use of the computers in the business center and for the work out facilities which made a short workout a bit pricey. We stayed at other less expensive places during this trip that do not charge for these services. I would go back if I could get the same price, but would competitively shop for these extras to be in the overnight charges if I was paying the full price.”

Sep 16, 2009 by Matt from Minneapolis,MN
Overall Rating: 1

• The location is incredible. Right next to Michigan Ave. shopping and some great restaurants.
• The Drake is in dire need of updating. Also, the service was severely lacking (both housekeeping and room service).

“The Drake was probably an incredible hotel several decades ago, which appears to have been the last time any updating was done. The bathroom fixtures were hideous, as was the bathroom in general. Also, the TV in the room was a vacuum tube Zenith Circa 1990 that was housed in a bulky armoire”

Sep 15, 2009 by Bob from Central City,KY
Overall Rating: 9

• Hotel was beautiful and staff was very helpful and friendly.
• Parking was very expensive but it's downtown Chicago.

“Hotel is a classic. Beautifully decorated and elegant. Location for downtown activities is excellent. Some rooms have great views of the waterfront. Staff was very helpful and friendly and I have to give major props to the concierge.”

Sep 12, 2009 by Dawn from Perry,MO
Overall Rating: 8

• The room was very nice.
• No pool, no breakfast.

“Our 2 bed/2 bath family room was very spacious and very comfortable.”

Sep 9, 2009 by Kristy from Kansas City,KS
Overall Rating: 5

“Room was on the first floor. After returning to our room after a long day of shopping on Michigan Ave., our room reeked of cigarette smoke. We called the front desk to inquire if we were put in a smoking room and were told that the entire hotel was non-smoking. We asked to be switched to another room as it was difficult to breathe in that room. Approximately 2.5 hours later, they moved us to another room. We were not offered anything to compensate for our inconvenience or the slow response/resolution time. Initially, we were very excited The Drake accepted our Priceline bid. However, we are glad we only book one night and could not wait to leave.”

Aug 27, 2009 by Jane from Celina,OH
Overall Rating: 10

• Large room, comfortable bed
• Bathroom could have used a exhaust fan to take moisture out

“The hotel was much more than what we expected for the price that we paid. We would stay there again if we could get the same price.”

Aug 26, 2009 by Brandon from Hastings,NE
Overall Rating: 10

• Great lake view from our room.
• Almost, too upscale for younger children.

“A great place to stay if you want to be on Michigan Avenue. Very clear and kept up well.”

Aug 17, 2009 by Tejmeen from Oakville,Canada
Overall Rating: 7

• The comfortable beds.
• Quality of housekeeping.

“The hotel is beautiful and it is in a prime location. The bed, pillows and duvet were extremely comfortable and made for a great nights sleep. Housekeeping was very disappointing. After checking in room had been made but bathroom was not clean - there was hair in the tub and sink. Throughout the duration of the stay, housekeeping would make the beds and stock up on towels etc., but did not clean the tub and sink. Even though beds were made, the sheets were not shaken out. Internet is ridiculously overpriced!”

Aug 14, 2009 by Julie from Toledo,OH
Overall Rating: 9

“Friendly and accomodating. The rooms were clean, bright and comfortable. No complaints!”

Aug 13, 2009 by Alfonso from Los Angeles,CA
Overall Rating: 8

• The rooms and hotel where good for the price paid.
• Bad service from staff and
  poor equipment in rooms.

“The price I paid for the hotel is reasonable. The location is good. The overall experience is good. The hotel staff is not very nice, nobody helped us with the luggage, the concierge never answered when I called. The room could include more equipment.”

Aug 12, 2009 by Jennifer from Salem,MI
Overall Rating: 10

• The room was great,very comfortable and clean.
• The elevators, there always only seemed to be one working at a time.

“I loved our stay at The Drake. The location was amazing and the room was very comfortable.”

Aug 12, 2009 by Kay from Hamilton,OH
Overall Rating: 9

• I liked the history of the hotel, and the beauty.
• As we were leaving and loading our car, the bellhop was shouting at us to shut the car door, and go quicker. He was very rude.

“Had an excellent experience in the hotel, but felt the bellhop was very rude when we were leaving loading our car in front of the hotel. We were going very quickly and as quick as possible, yet he was yelling at us to hurry, close the doors and to leave faster than was possible. It was extremely rude. We had every right after spending so much money and time at the hotel to not feel rushed to leave. That was totally uncalled for.”

Aug 5, 2009 by Kerry from De Pere,WI
Overall Rating: 9

• Nice room amenities.
• Very slow elevators.

“Overall we had a very good experience at this hotel. We found the location to be convenient. The restaurants & shops inside the hotel were VERY nice! The room was a bit smaller than we expected but it had everything we needed and then some. Our only complaint is about the elevators. There are no stairs to get to the rooms and we often had to wait in excess of 10 minutes to get on one of the 5 elevators.”

Aug 3, 2009 by Enrico from Toronto,Canada
Overall Rating: 10

• I loved the location, the service and the ambiance.
• In our room the beds could have been placed so that we could see the lake.

“The Drake has old world appeal with new world charm. The room was extremely nice, the staff was very caring and the location couldn't have been better. I highly recommend The Drake!”

Jul 27, 2009 by Julie from Cincinnati,OH
Overall Rating: 10

• The history.

“The Drake is a Chicago landmark. Convenient to the Magnificent Mile, Lincoln Park, Navy Pier, Oak Street Beaches, and the Loop. Luxurious yet inviting. Staff is very helpful, especially the bell desk.”

Jul 27, 2009 by Rich from Salem,WI
Overall Rating: 10

• Beautiful great location.
• Nothing.

“Great hotel, good location and very nice.”

Jul 25, 2009 by Susan from Lincolnwood,IL
Overall Rating: 10

• Room size and cleanliness of hotel.

“Elegance personified. Old world class. THis is not your cookie cutter hotel. A perfect place to relax and unwind plus it is convenient to Michigan Ave shopping and night life.”

Jul 13, 2009 by Rod from Champaign,IL
Overall Rating: 10

• A classic, traditional hotel with superb service.
• Parking was difficult.

“The Drake has a superb reputation. We were pleasantly surprised at the larger-than-expected size of our room. Room service is expensive.”

Jul 11, 2009 by Julie from Whittington,IL
Overall Rating: 8

• Very nice. Interesting to see who has stayed in this hotel.
• Parking took 30 minutes for valet to bring out car. Price was $49. Too expensive.

“The hotel was very nice.”

Jul 11, 2009 by jan from Cincinnati,OH
Overall Rating: 10

• Grand, elegant, luxorious

“We loved The Drake Hotel. The room was large, clean and well appointed. The bed was very comfortable. Everything was very clean. They had cute little love seats in the elevators. Wonderful experience.”

Jul 7, 2009 by Rita from St. Charles,MO
Overall Rating: 10

• It was very clean and the bed was clean and lush
• I don't think they had a pool

“It was clean, attractive, and historical. The staff was helpful and the bedding was immaculate and lush. The carpets were very clean (a must for me).The bathroom was also very clean and a nice size.”

Jul 4, 2009 by John from Deer Park,NY
Overall Rating: 8

• Location.
• Small bedroom.

“Enjoyed our stay. Staff was friendly. Location was excellent. Would recommend this hotel to my family and friends.”

Jul 1, 2009 by Gene from Hales Corners,WI
Overall Rating: 10

• Location, elegance and
  attitude.
• Parking prices.

“The Drake is always a great place to stay and even better with Priceline rates!”

Jun 17, 2009 by Jane from Kalamazoo,MI
Overall Rating: 10

• I loved the location and how close it was to the beach and shopping and just general location!
• I wanted a room with a view and they did not oblige.

“Very nostalgic and beautiful! Loved the location and ambiance!”

May 29, 2009 by Chester from Augusta,MO
Overall Rating: 10

• Landmark.

“We kept a smile on our faces, and went back to the front desk with kindness and understanding in our hearts. Maybe that is why we were upgraded to the presidential suite at the Drake (at no extra charge). This room was easily 2000 square feet of living space with enough room to throw a party for 50 people.”

May 29, 2009 by from Brooklyn Park,MN
Overall Rating: 9

• Very accommodating when we called down about the smell in our first room we were changed to a much better room.
• The first room we were put in was dirty and dingy and like the servants quarters. It smelled horribly of smoke.

“The room smelled horribly of smoke, there was a
stain on the toilet, and honestly looked like it had not been used in a long time. We requested a change and were put in a lovely room. The rest of our stay was fantastic.”

May 2, 2009 by Rub en from Austin,TX
Overall Rating: 10

• The big room we had.
• Everything was great.

“The room was very large and the hotel continues to be one of the best in the U.S.”

Apr 30, 2009 by Deb from East Lansing,MI
Overall Rating: 8

• Great view of lake from room, easy access to Lake Michigan beach.
• Room was small, AC was noisy, TV channel selection was limited.

“The Drake is a lovely hotel with terrific staff. It is conveniently located and on the edge of the city, so slightly less congested than most others.”

Apr 26, 2009 by Jennifer from Ottawa,IL
Overall Rating: 9

• The atmosphere was amazing; absolutely loved it!

“The staff were extremely helpful and friendly. Easy access to every type of transportation downtown Chicago. The hotel was beautiful!”

Apr 25, 2009 by Bob from Mooresville,IN
Overall Rating: 10

• Very classy hotel in perfect location.
• Room size was slightly small.

“The Drake Hotel is a very upscale hotel, offering valet parking and top notch restaurants within. Everything inside this building is very elegant.”

Apr 23, 2009 by Toni from Urbana,IL
Overall Rating: 10

“The beds were comfortable and the sheets were fabulous.”

Apr 23, 2009 by Paul from Portage,MI
Overall Rating: 4

• They gave us a priority dining ticket for Genos East.
• Everything costs extra, 3.50/hr internet, $35/night parking, too many snobs.

“The hotel was a huge letdown. I will never stay there again. Everything is extra including a $7 bottle of water (ice mountain), 3.50/hr for internet, $35/night parking, since the self park lot was full they made us pay full price to have the car valeted which was $50 a night. Generally everyone at the hotel was overly snobby. My room was 150 square feet including the bathroom. Breakfast was a minimum of $50 for 2 people.$7 for an egg that. We couldn't even eat at the restaurant because you basically needed a suit and tie to not feel under dressed. Thank God the elevator went all the way to the basement so we could avoid most of the snobs.”

Apr 21, 2009 by Lisa from Evergreen Park,IL
Overall Rating: 10

• It was beautiful.

“The hotel was very nice and the staff was very helpful.”

Apr 1, 2009 by Lisa from Centerville,OH
Overall Rating: 10

• Professional, friendly, courteous staff; from the bellman and
  front desk clerks, concierge, restaurant staff-all were exceptional.

“Truly a beautiful hotel with exceptionally friendly and courteous staff, the rooms reminded me of the Copley Plaza hotel in Boston, richly decorated from beds to sitting area to window treatments. The beds were extremely comfortable, unlike most hotels. The concierge, provided us excellent tips to make the most of our two-day stay. She also orchestrated the hotel limo to drive us to the aquarium Friday morning; this was one of the many highlights of our stay in the hotel. Also, two of the mornings, we had breakfast in the café beneath the main lobby of the hotel. They have a large menu of offerings with various coffees and breakfast sandwiches, and all were delicious. We will definitely stay here again! Thank you.”

Mar 14, 2009 by Debra from Costa Mesa,CA
Overall Rating: 10

• Historical ambiance.
• Small TV.

“Great historic hotel with very friendly and helpful staff. Wonderful location near the lake an shopping.”

Mar 14, 2009 by Jane from San Diego,CA
Overall Rating: 7

• It was very convenient to restaurants and shopping.
• The front valet was not very friendly.

“The Drake is a lovely old hotel. All the amenities that you would expect were provided. However, our room was so hot and the thermostat did not work.”

Mar 2, 2009 by Mary from Fishers,IN
Overall Rating: 8

• Beautiful lobby.
• The room was very hot.

“Friendly and helpful staff. The room was clean and comfortable, but was very hot. Chicago was having unseasonable warm temperatures. The lobby is beautiful.”

Feb 19, 2009 by John from Delafield,WY
Overall Rating: 8

• Great location.
• Lobby under construction - many elevators not working.

“Overall a very good experience. Hotel staff was not. Executive lounge is a walk up two flights of stairs to 11 with no access to elevator on that floor. Room was large and furnished well. Service at the front desk was cold and unhelpful.”

Feb 17, 2009 by Carol from Forsyth,IL
Overall Rating: 10

• Beautiful setting, beautiful interior, large room.
• Charged us for mini bar usage we did not use (took it off after we complained).

“A beautiful elegant hotel with large rooms close to shopping.”

Feb 11, 2009 by Kurt from St. Louis,MO
Overall Rating: 8

• nice sized room
• lobby under construction

“historic hotel, good location”