User Reviews for Baymont Inn and Suites Chicago/Tinley Park

Research User Reviews for Baymont Inn and Suites Chicago/Tinley Park (1-20 of 110)

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Sep 18, 2009 by Gloria from Allen Park,MI
Overall Rating: 9

• The staff was smiling and helpful.
• We had no complaints.

“La Quinta was a good value - even exceeded our expectations. We would definitely go there again.”

Aug 28, 2009 by diana from Livonia,MI
Overall Rating: 10

• Attractive bright decor, friendly staff
• Halls need more frequent vacuuming; when breakfast items run out, must ask staff at front desk.

“I felt this hotel was an excellent value. The pluses far outweigh the minuses. The decorating theme, "Wake up on the bright side" is very colorful and attractive.”

Jul 6, 2009 by Mary from Overland,MO
Overall Rating: 10

• The rooms were very spacious and well decorated.
• The walls were very thin so you heard everything around you.

“The hotel was easy to find and in a good spot. The rooms were very well decorated and larger than expected. Will recommend to others and use again when in the area.”

Jun 30, 2009 by Sarah from Greenville,WY
Overall Rating: 8

• Very convenient location
• The check-in took forever and front desk lady was rude.

“Breakfast was small but very good. The location is great - near many restaurants and so close to the amphitheater.”

May 21, 2009 by Paul from Glasford,IL
Overall Rating: 8

• I liked the room decor.
• The restroom door did not close.

“The LaQuinta was a great host for the evening.”

May 12, 2009 by Lisa from Hastings,MI
Overall Rating: 10

“We found the room clean, comfortable and nicely appointed. The breakfast included fresh fruit and make-your-own waffles in addition to standard continental breakfast fare. The staff was very friendly and we enjoyed our stay.”

Apr 8, 2009 by Pam from Eureka,MO
Overall Rating: 1

• Nothing.
• The hotel was dirty and it smelled bad. There was hair in the tub and the floors had dirt on it.

“I would not reccomend this hotel to anyone.”

Aug 2, 2008 by Silver D. from Oak Lawn, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms and safe environment.
• There was no business center to print documents.

“Great rooms, hotel staff but no business center.”

Jul 23, 2008 by Mary from Green Bay, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Everything was clean, people were friendly, breakfast waffles were great!
• We just stayed at three different hotels. This was better than one and equal to the second.

“The hotel was easy to get to, the room was large, very clean and comfortable. There was fresh fruit, pastries, cereal and waffle batter for breakfast; in a nice large dining area. Check in and out was effortless. It was more expensive than the Candlewood that we stayed at for four nights, but worth the extra cost.”

Jul 19, 2008 by Patricia from Queen Creek, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• Food was good and the price was good.
• We left at noon one day and they didn't clean our room or empty our garbage.

“I would recommend this hotel but I was not happy about our room not being cleaned the one day. When I questioned the supervisor she said they leave at 1:30. I've worked in hotels and I have never seen the housekeeping staff leave at 1:30. We left at 12:00 that day. So when we got home at 2:00 am our garbage was piled up we had no clean linens. If their staff is going to leave that early they should let people know, so they can leave the room early.”

Jun 8, 2008 by Dave from Fond Du Lac, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient to get to.
• Exhaust fan in bathroom did not work.

“O.k. for economy travelers.”

Jun 4, 2008 by Teresa from Shelby Township, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Decor in room, clean, smelled nice.
• Breakfast was lacking, not everyone eats crabs.

“Very nice staff, very clean, appealing decor.”

May 28, 2008 by Brandi from Bloomington, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[8]

• Location.
• The cleanliness of the room.

“We arrived at the hotel to find the TV did not work. We were in town for a concert so didn't think much of this since we would not be spending much time in the room. We then noticed there was garbage on the floor, including a used q-tip, and the room was not very clean. When we arrived back after our concert, the room was freezing and the heat did not work. After calling the desk to report the TV and heat we were told the hotel was booked up and there was nothing that could be done.”

May 8, 2008 by Scott from Morenci, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• It was very convenient from the freeway and where I wanted to go!
• The entrance (drive-way) wasn't very clearly marked. Needed a bigger sign!

“For what little traveling I do, this hotel was a perfect choice. It was easy to locate with many stores and restaurants nearby (or within a short drive). The rooms were very well kept and clean. The hotel staff was all nice and friendly. Overall, I look forward to staying there again the next time I am in the area!”

May 7, 2008 by Justin from Battle Creek, MI
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[8]

• Terrific location and great for families.
• Really hit and miss on effective staff.

“Enjoyable place and great at the price we paid.”

May 4, 2008 by Christina from Ravenna, NE
Overall Rating: 6
Cleanliness:[7] • Staff:[3] • Location:[9]

• The room.
• Poor service. Breakfast was late, and laundry was unavailable for use.

“The room was very nice, but the lack of service made our time there disappointing. Breakfast was late, and my two attempts to use the laundry facilities were unsuccessful. It was also difficult to find someone to help you when you needed help, and often our key cards would not work on the side doors.”

Apr 16, 2008 by Lucy from Appleton, WI
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Friendly workers, beds are very comfortable, internet, and a pool and exercise room.
• Breakfast was not ready by 7:00 a.m.

“We stayed at the La Quinta Inn. It was very nice. The workers were very nice and friendly. They served breakfast, had internet, and a pool! Our stay was short, but I would recommend the hotel to anyone who is in need of a nice comfortable place to stay for a night or two.”

Apr 11, 2008 by Rob from Northcote AU
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great decor, spacious, well appointed, best value for money.
• Zero.

“This is the best value motel inn I have stayed in anywhere from N.Y. to Frankfurt to Rock Hampton to Sydney to Melbourne to Adelaide etc.”

Apr 8, 2008 by Ellen from Green Lake, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Incredibly comfortable bed! I want to know what brand it is so that I can buy one.
• No phone in the room, light cover in bathroom was on floor.

“Clean rooms with the exception of the bathroom light cover on the floor. Was offered a different room but was running late for a wedding. Like I said incredibly comfortable bed!”

Mar 31, 2008 by Trinidad from Chicago Heights, IL
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[9]

• Very clean.
• Hot tub not working.

“There was a dog that kept barking.”

Mar 29, 2008 by Marcus from Oak Forest, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• The lady at the front desk was extremely nice and helpful.
• We scheduled a wake-up call at check in and we didn't receive one.

“Overall not a bad 2 star place. Nice people free continental breakfast, and they'll let you check out at 1:00 pm. The rooms were clean but, although we did have a smoking room, they could have done a better job of making the room not smell like an ash tray.”

Mar 26, 2008 by Gary from Schaumburg, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice Place and nice updated rooms.
• Newly remodeled rooms and nice presentation.

“I enjoyed the hotel and staff was nice and the room was great. I enjoyed my stay and a great value and location for my purposes on that day.”

Mar 24, 2008 by Lorraine from St. Louis, MO
Overall Rating: 1
Cleanliness:[10] • Staff:[1] • Location:[10]

• Comfortable bed.
• Personnel would not take the alarm out of my room that went off every hour. Door had to be pushed shut to close.

“The staff was not easy to be helpful because only one person was on the desk. But because I dont know the city I would stay there again.”

Mar 4, 2008 by Kris from Kenosha, WI
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[6]

• Location was the only plus.
• Rooms and baths were small, noisy and very smoky.

“Although the location of this hotel was excellent, it was noisy, smoky and the service poor. The television would not work, the iron was broken, the room was very small and it bathroom was one of the smallest I have ever been in. I would not stay there again nor recommend it to anyone traveling for business or pleasure. There are many other options nearby that looked cleaner and "nicer".”

Feb 20, 2008 by Denise from Farmington Hills, MI
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[2]

• Location.
• Very noise loud hallways all night long.

“Say a robbery at speedway from the parking lot.”

Jan 19, 2008 by Murlyn from Georgetown, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Got the no-smoking room I asked for without a hassle.
• Was under renovation.

“The hotel was clean, with pleasant rooms, a nice pool and spa area and pleasant staff.”

Jan 10, 2008 by Shari from Lansing, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The amenities in the room that were unexpected like the fridge and microwave.
• Entrance was a little hidden.

“I was very pleased with the quality of the room for the star rating. There were amenities I've usually only gotten in 3 star and above hotels, like a mini fridge and microwave. I would definitely use this hotel again.”

Dec 30, 2007 by Kim from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• It had just been re done very nicely.
• The cleaning staff was rude and the shower was dirty.

“When we walked in the check in staff greeted us quickly and in a friendly manner. The lobby was very pleasant; they told us about the continental buffet in the morn. All in all it was a very good experience. Rooms were pretty too!”

Dec 17, 2007 by Robin from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice including the staff.
• We got a smoking room & it stunk like it.

“Other than the room smelling like smoke (Im a non smoker my hubby is a smoker) it was really nice and I was very impressed with the breakfast they offered. They should spray the rooms with Fabreeze to kill the smoke smell! Oh one other thing not enough big towels for 2 people. I could have asked for more but we were kind of brain dead cause we were there for brother in laws funeral (46 years old!). But would recommend this hotel to everyone!”

Nov 26, 2007 by Christine from Champaign, IL
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[8]

• Breakfast was very good.
• I was given a smoking room, it was noisy, and the bathroom was dirty.

“Skip it, pick another.”

Nov 7, 2007 by Judith from Green Valley, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very clean& quiet, efficient, friendly & helpful front desk.
• Had to call twice to get broken coffee maker replaced.

“Front desk, maid service, cleanliness were all top notch.”

Oct 20, 2007 by Alice from Bloomingburg, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Staff followed up daily to see if you were happy.
• Did not have a hot breakfast.

“Overall I was very satisfied with the hotel and the staff. They did everything they could to make your stay pleasant. They would follow up on the cleaning crew and that your room was clean and checks to see if you needed additional towels or anything to make your stay better. Everyone was friendly and helpful.”

Sep 29, 2007 by George from Tinley Park, IL
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[9]

• This location is convenient for my purposes.
• Gave me smoking room, said reservation didn't guarantee non-smoking, only a room however gave me non-smoking after I complained.

“In the middle of remodeling, hard to say how it will measure up when completed. The building's interior appeared worn-out.”

Sep 12, 2007 by Vinny from Preston GB
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to tweeter centre.
• You need a car due to its location.

“It was in the process of being refurbished while I was there.”

Aug 27, 2007 by Cheri from Tinley Park, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[2]

• Nothing.
• It was a construction zone and shouldn't have been open.

“After submission it said that you usually respond within 3 hours but I never heard back. My family and I stayed at the hotel because my husband and son have bad asthma, and our electricity and air conditioning went out. When we arrived at the hotel it was under construction everywhere. The walls were being plastered, the floors were covered with tarps, and there were construction workers and debris in the elevator. There was drywall dust everywhere - it was impossible not to track it into the room. It was like a war zone. The hotel should not have been open to guests during this type of renovation.”

Apr 12, 2007 by Bob from Brownsburg, IN
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[9]

• Pool and location.
• Ceilings need work done. bed frame broke the minute we laid down.

“The Hotel seems to be in transition from an old Baymont to a La Quinta. a lot of work needs to be done. When complete, this should be a very nice hotel. we stayed on a different floor last trip and that floor was already near completion and it seemed liked a brand new hotel. I do not know about the rest of the hotel, but the first floor still needs work. All in all, pleasant stay. breakfast staff, very friendly.”

Mar 29, 2007 by Patrick from Peoria, IL
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[7]

• Just accommodated to do my business.
• I was only provided with one room to sleep with my wife and our 3-year old daughter.

“When we requested if we would have a room with two bed rooms, we were denied that there were no more rooms with two bed rooms. Soon after, we had our friend who just arrived with his kids also, and was offered a room that had two beds. Where did that room come from if there was no other room at the first place?”

Mar 29, 2007 by James from Bolivar, MO
Overall Rating: 3
Cleanliness:[2] • Staff:[8] • Location:[10]

• Friendly staff/good location/cheap price.
• Broken down mattress/dirty carpeting/tired, tired, and tired.

“This place was not a dump. It had peeling wallpaper, dirty carpets, a broken down bed, and the "discount," was pretty much insignificant. This hotel would have been priced right. There were "guests" with 4 and 5 kids to a room, rooms with big dogs, half-clean bathrooms, filthy windows, awnings encrusted with bird-poop, windows that were ajar (not on the track), this is one-star. Your credibility lessens by keeping this place in your inventory.”

Mar 24, 2007 by Roger from Nixa, MO
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[8]

• Convenient, familiar (been here before), cost effective.
• Stayed two nights¿ room not cleaned, nor towels replaced.

“The staff seemed to be on an entitlement program. Room was not cleaned nor fresh towels supplied. Tuesday breakfast - no hot water, warm milk, no yogurt. We stayed here many times before not sure I¿ll stay here again.”

Mar 21, 2007 by Allen from Muscatine, IA
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[3]

• The young lady at the desk when we left was the first friendly staff member we encountered.
• The other guests were noisy and messy, the pool for some reason closed early, our room was not cleaned during our stay.

“This hotel was very poorly managed. The rooms were decent, but the beds were horrible. The laundry room was adjacent to our room which was the cause of a lot of noise. The whole staff, with the exception of only member, was not very competent or friendly. Our room was also not cleaned during our two night stay.”

Feb 28, 2007 by Doug from Jupiter, FL
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[7]

• Friendly staff.
• Poor housekeeping. Missed our room even after requested clean.

“It was just ok. Many children running in halls to pool. As stated above, housekeeping wasn't great. Value for the money, but not a "newfound home" when traveling to Chicago. Has potential though. Much better staff and operation than bayonet the former operator was. Several electrical outlets didn't work. Would stay there again, but not a first choice at this point.”

Feb 27, 2007 by Roy from Poplar Bluff, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It met my usual expectations of a liquate motel,
• Clearing of snow to facilitate parking could have been better.

“Usual liquate standards. The room was reasonably clean; the motel was fairly clean -- bad carpet stains in the lobby. The "breakfast" was the usual for liquate, but lacked sweet rolls. One day they failed to keep the regular coffee pot full. The failure to get enough of the snow off of the parking lot created some danger (icy) and created a parking problem for me, a senior citizen. An exercise room was available. Also a very nice enclosed swimming pool was available. The pool hours were better than some other motels. It warm and comfortable with freezing temperatures outside, and the pool was kept clean, but there were not many swimmers. The restroom with the room was good, as good as any, more limited than some. The housekeeping in the room was very acceptable. We accidentally broke the "in-room" coffee pot--it was replaced immediately. There was no additional charge for the broken pot even though I offered to pay for it. Overall, the 3-night experience with this motel was equal with a half-a-dozen liquate motels where I have stayed previously. The nice swimming pool gave it a slight edge over the others.”

Feb 14, 2007 by Tiffany from Muskegon, MI
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[5]

• The pop machine gave out 2 pops.
• I can't say that there was anything that I did like. One of the doors did not close properly. The pool was down.

“I would not recommend this hotel to anyone. My sister left and went to another hotel, so I had to pay for a hotel room that wasn't used. The pool was down the whole time. There was a. on the bedspread. There were also burnt holes in the carpet and they only gave 2 towels of each size which one had the nerve to be dirty. I had never been in a smoking room that smelt that much like smoke. The desk even starts falling apart. I would not stay there again.”

Jan 22, 2007 by Cuffy from Madison, WI
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[8]

• Convenient location.
• Was not as clean as it should have been.

“Good location. Missing towels and some trash was still in hotel.”

Jan 17, 2007 by Amanda from Oak Forest, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Front desk attendant for check in was absolutely wonderful! Also, the price was excellent.
• The toilet and tub clogged up. The TV picture was terrible.

“Nice for the price.”

Dec 29, 2006 by Bob from Brownsburg, IN
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[10]

• Clean room, new carpeting, good location, nice pool.
• Elevator not working, Bo average(need donuts), some staff members not as friendly as others.

“Pleasant stay for the holidays. a quintal must have bought this location from bayonet. If la quintal makes the changes necessary to be up their standards, this will be a real nice hotel in the future.”

Dec 20, 2006 by Andy from San Francisco, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[1] • Location:[7]

• Good location, right off i80. Room fairly clean.
• Housekeeping staff very rude to me! They practically kicked me out of my room! If you park behind the building, you have to walk to the front.

“I asked for a later check-out (1pm instead of 12pm) and at around 11:30 a housekeeper was knocking on my door asking me if I was checking out. I told her that I told the front desk that I was checking out later and she gave me a disgusted look and walked away. Then at 12:15 another housekeeper came knocking and had the same attitude. It was very rude! The front desk clerk did not seem to care at all when I mentioned it to her. There is some parking in the front but if it's full, you have to park in the back and walk all the way around the building. Neighborhood is pretty safe though.”

Dec 14, 2006 by Chileka from O Fallon, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• The person at the front desk was very professional and friendly.
• Cleanliness needs to be reviewed and the tub did not work properly and no one seemed to care that it had standing water in it.

“Its okay, not the best. The rooms could stand to be updated. The bathrooms definitely need overhauling. Overall it was not a terrible place to stay. Because its what I normally get on for the area, I will stay again.”

Dec 6, 2006 by Doug from Cleveland, OH
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[10]

• Can't think of anything outstanding.
• Smoke from the 3rd floor rooms crept into our 4th floor non-smoking rooms.

“I've stayed here before and been ok, but this is the 3rd time I¿ve been in a non-smoking room, and had smoke from the smoking section creep into our space. I'd tolerate it if I didn't have to worry about my baby. Continental breakfast staff was very awkward and inattentive. I had to go into the pantry to re-load syrup, insist on fresh coffee. Overall, this is a decent space, but out of my 5+ stays here, I can clearly point to 3 stays that could have used a lot of improvement.”

Nov 20, 2006 by Prevent Child A. from Springfield, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[8]

• The front desk staff was friendly.
• It could have been cleaner.

“It was just okay.”