User Reviews for Marriott Chicago Ohare

Research User Reviews for Marriott Chicago Ohare (21-40 of 91)

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Sep 7, 2007 by Bernadette from Columbia, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The friendly staff.
• The $20 a day parking.

“I've never in my 59 years ever had to pay for parking on the grounds of a hotel. I've never had to pay to use the internet at the business center. This was a very costly trip.”

1 of 1 people found this review helpful.

Sep 7, 2007 by John from Dayton, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• I liked the outdoor pool/common area. Love the convenience/proximity to the interstate.
• The bed needed a new mattress- it seemed to slump in the middle.

“I've stayed at other hotels in the area several times but never really noticed this particular Marriott. However, I was pleasantly surprised. While the hotel could use some modernizing, it was comfortable and a good value.”

Sep 6, 2007 by Khalid from St. Louis, MO
Overall Rating: 5
Cleanliness:[7] • Staff:[5] •

• Hotel at registration was friendly and also the engineering staff who came to fix the bath door.
• $20 per day/overnight parking fee is too much and also bell boy and valet parking staff was too pushy and wants us to eat the hotels restaurant.

“This hotel in general was okay but no way 3 star hotel. $20 overnight parking fee per day is ridiculous as this hotel is in suburb and not in a city and have a huge parking lot. Also, it seems that some staff has been instructed by management to keep asking the guests to eat dinner at their restaurant. Also, the room assigned to us has a broken bath room door which gets stuck every time you open or close it but next day on our request and after their engineer examines it they moved us to a different room.”

Sep 6, 2007 by David from Brownwood, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[1]

• It had a good sports bar.
• It was too far away from where we wanted to go, expensive transport to other locations.

“It was clean and friendly, great sports bar. But we wanted something closer to Wrigley Field. So, we spent more money getting to different places than we did actually enjoying our trip.”

Aug 29, 2007 by Shawn from Overland Park, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• We loved the cozy beds and pillows, very comfortable.
• Paying for parking.

“We liked the hotel a lot. Parking was good. But hate paying extra for it. We were also not told upfront about this. The pools were great and staff was friendly.”

Aug 24, 2007 by Scott from Rockford, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Pool, convenience store, proximity to train and interstate.
• Restaurant too pricey for the food served.

“Clean, excellent location, professional staff, adequate amenities.”

Aug 16, 2007 by Chris from Clinton, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The rooms were very nice and clean.
• Parking - $20 every time you left the lot.

“This was a very nice hotel, worth more than I paid. The rooms were very nice and very clean, down comforters and pillows, huge soft beds. The only bad thing was the $20 charge every time you leave the parking lot.”

Jul 26, 2007 by Stefanie from Lincoln, NE
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was very friendly and helpful.
• It could have been cleaner.

“The bed was very comfortable with lots of pillows. The bathroom was small, but the complimentary toiletries were upscale, and the shower was perfect. There weren't very many television channels, and I didn't like the fact that internet was $12.95 rather than free like most hotels. There was a beer bottle on my balcony which had been left by a previous guest, and the room could have been cleaned better, but otherwise, it was a very good value.”

Jul 25, 2007 by David from South Lyon, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Entire staff was friendly and competent. Workout facilities were the best I've experienced.
• Did not like to have to pay for parking.

“I was entirely impressed with how attentive, friendly, courteous and competent the entire staff was throughout our visit. We were always treated with respect and it seemed like it was a goal of the entire staff to make our stay enjoyable. And the workout facilities were the best I've ever experienced! I'd like to stay there longer.”

Jul 25, 2007 by Jim from Tallahassee, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, helpful staff.
• Charging $20 per day for uncovered parking at an airport area hotel is outrageous.

“Nice hotel, nice staff.”

Jun 21, 2007 by Patrick from Saginaw, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was the friendliest staff of any hotel Ive stayed in. Mike the bellman was great...
• Our room was over 1000 ft. From the lobby. I'm a senior with a knee problem.

“The hotel was very nice. I would stay there every time I visit Chicago. Mike the bellman got us a car to take us to see the color purple.”

Jun 16, 2007 by Natalie from Spokane, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very friendly and helpful staff, great workout facility and beautiful indoor/outdoor pool.
• Location worked well as it was close to the airport and cat; however the train ride was 40-45 minutes each way into the city.

“Next time we'll probably stay downtown, but for our first trip to Chicago this was perfect. Riding the train in and out of the city each day may have taken a bit longer than we would have liked, but it offered age react way to see other parts of Chicago. The hotel was clean, had comfortable rooms and friendly staff. I would recommend it especially to business travelers.”

Jun 13, 2007 by James from Leamington, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great bed and linens.
• Expensive parking $20 a night.

“Close to i90, close to O'Hare. This classy upscale hotel meets all your needs. Friendly staff and gorgeous rooms allow you to relax in style while waiting for your flight or experiencing the greater Chicago area.”

Jan 27, 2007 by Suzanne from Madison, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• All the staff, from the driver of the shuttle to the concierge to the hostess was friendly and helpful.
• The walls between the rooms were thin and noise carried very easily.

“The shuttle was convenient, the food in the harvest restaurant was excellent - there was also a sport bar where you could get burgers and such if you wanted something less fancy/pricey. The gift shop had incidentals such as toothpaste - and the staff seemed very friendly and helpful. The bedding was nice and new - they had those fluffy comforters and nice pillows. There were flight attendants and pilots staying while I was there which seemed like a good sign - overall it was a very pleasant stay.”

1 of 1 people found this review helpful.

Nov 16, 2006 by Bob from Ellicottville, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location is very good.
• Paying for parking.

“Very nice hotel. Clean & staff is great. Can be a little confusing finding the rooms and you have to pay to park. Being a smoker it is not the best for me because it is totally non-smoking.”

Nov 14, 2006 by Mark from Columbia, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location one block from the "el".
• Having to pay for parking was ridiculous.

“Excellent for those who need easy access to transportation. Staff was helpful, but coldly professional. Rooms were nice and amazingly quiet being so close to the airport and train.”

Nov 1, 2006 by Julie from Green Bay, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[8]

• Easy in and easy out.
• Had to pay for parking on top of hotel cost.

“The hotel was great. Comfortable beds and great pool.”

1 of 1 people found this review helpful.

Oct 26, 2006 by Eduardo from Sausalito, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Its staff was great, perfect location (CTA).
• N/A

“It was my best experience so far . The hotel met all my expectations., nice pool, great working out room, good restaurants.”

Oct 19, 2006 by Patrick from Cardiff, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• 100 yards from the El Train Station.
• I wanted to be down in the Loop area, but could not afford it.

“The Marriott O'Hare is a good alternative for business travelers when Chicago Loop/Downtown hotels become overbooked. It is a comfortable business hotel with both onsite and local restaurants. The Marriott O'Hare is also a 100 yard walk to the El Train station. The commute to Loop/Downtown is inexpensive and less than an hour.”

Oct 4, 2006 by Reinette from Greenville, WI
Overall Rating: 4
Cleanliness:[8] • Staff:[8] • Location:[7]

• Location was good.
• had to pay $20 extra a night to park your car and never was informed on the internet site of the extra charge.

“I was disappointed in the hotel. First of all the internet site stated the room was to have a refrigerator and a VCR, neither was in the room. My husband and I planned to keep food in the refrigerator for breakfast to eat before a 1/2 marathon we were attending. So we had to ice it all weekend. Hard to find something opened at 5 in the morning to eat at. The gift shop was pricey for snacks. I still can't believe we had to pay extra for parking. I have never been at a hotel were they make you pay for your car. We will not be staying at this hotel again. I rather pay more for the room and get more for your dollar, like breakfast in the morning with free parking.”

0 of 1 people found this review helpful.

Oct 2, 2006 by Todd from Rancho Cucamonga, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• Nothing.
• Too expensive for the amenities.

“The hotel is a hotel....that is it. ”

Aug 24, 2006 by Kim from Wausau, WI
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[8]

• Good Location
• Cleanliness! There was pubic hair on the bathroom floor, that I had to ask twice to get cleaned up.

“Okay location. Had problem with cleanliness. The hotel room seemed okay until I went in to the bathroom and there was pubic hair on the bathroom floor. It took asking two times to get it cleaned up. They were very nice about it, but nice didn't mean competent. They then screwed up twice on my bill. They offered to give me a free breakfast, but then charged me for it - in fact, they overcharged me for it. The hotel was supposed to be rated a 3.5+ star. I would rate it, if the room was clean, at a 2.5. With the dirty room, I'd give it a 1.”

Aug 22, 2006 by Jeri from Marshall, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient to train.
• Had to access room through the pool area.

“No comment.”

Aug 10, 2006 by Robin from Sherman, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location close to 'el' stop - within walking distance.
• Paying for parking - a rip, the 'only' thing that was unpleasant.

“We were very pleased with this hotel. the location was excellent - service was excellent. the rooms were very nice. we felt very comfortable in this hotel and were very pleased with it. it has a really cool pool that goes both inside and outside (so not sure about the winter months...?) the kids were in love with it.”

1 of 1 people found this review helpful.

Aug 4, 2006 by Maureen from Godfrey, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• There is an "L" stop in walking distance.
• High-speed internet is $12.95 a day!!!

“This hotel is close to highways and has an "L" stop in walking distance. Few restaurants in the area. Front desk staff is adequate but the managers are good and available. Room care was good but there are not enough electric outlets in the room and you have to pay for internet and parking.”

1 of 1 people found this review helpful.

Jul 26, 2006 by Steve from Chaska, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Perfect location for what we were doing.
• Daily Parking charge of $20 is out of line.

“Great location, very helpful staff, good food and reasonable prices.”

1 of 1 people found this review helpful.

Jul 20, 2006 by Rose from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds were very comfortable, slept well. The pool was very nice.
• Restaurant prices were too high.

“Staff was helpful and cheerful. Room was clean and comfortable. Liked being able to walk outdoors so close to my room.”

1 of 1 people found this review helpful.

Jul 7, 2006 by Andrew from Greenfield, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Great pools. Most employees very friendly.
• Rooms were poorly kept.

“Bellhop, chauffeur, and room service were all very nice and helpful. Woman who checked us in was quite rude, however. Carpet in our room was dirty and previous people's items were still in the room. The pools were great though. The kids really loved them. Right next to airport and train system, which is both good and bad.”

1 of 1 people found this review helpful.

Jun 17, 2006 by Mark from Smyrna, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice pool.
• Bathroom was a bit tired, could use a redo.

“Still a Marriott, but the bathroom seemed to need a makeover. Tub had rust around drain, and a few of the Marriott standards were missing. Staff was courteous, food was good. I thought that $20 for parking in the suburbs was a bit on the high side. Would have stayed in town, but there was no room in the inn, so I had to stay out in the hinterlands.”

1 of 1 people found this review helpful.

Jun 15, 2006 by Tom from Waunakee, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very friendly staff.
• $20.00 parking fee outrageous.

“Hotel room clean, staff friendly, but the $20.00 parking fee was outrageous, being this wasn't even a downtown area!! Parking lot was out in the open and being it was raining, no way to get there without getting soaked.”

1 of 1 people found this review helpful.

Jun 14, 2006 by Aimeng from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[6] • Location:[9]

• It is near subway and it is comfortable in the room.
• Coffee.

“It is good hotel and I like it very much.”

0 of 1 people found this review helpful.

Jun 14, 2006 by Vijay from West Lafayette, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Easy access to the trains.
• 20/day for parking is ridiculous, park at the park'ride garage next door for 12.

“Great hotel, helpful & competent staff. The pool & Jacuzzi are better than advertised. Right next to the trains, expect a 30 min ride to the downtown area. Rooms are a bit compact, but its a great deal is you're only really going to use the rooms as a place to sleep.”

Jun 14, 2006 by Pat from Maumee, OH
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[5]

• Close to business destination.
• $20 per day parking--can't recommend that.

“Obviously upgraded by Marriott, this hotel had the feel of an old Holiday Inn--the hallways were confusing, and I could have used a Sherpa to get to my room.”

Jun 14, 2006 by Robert from North Chelmsford, MA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent beddings.
• Parking is expensive.

“Parking was a problem. My visitor had to pay $6 to pick me up, 20 minutes. I would pick another hotel because of expensive parking.”

Jun 14, 2006 by Danielle from Clinton, WI
Overall Rating: 6
Cleanliness:[10] • Staff:[6] • Location:[3]

• Very nice rooms.
• You pay enough for rooms so you should not have to pay 20.00 for parking.

“Nice rooms, very clean and beds are comfortable. Paying for parking after spending as much as we did on the room I found to be ridiculous.”

Jun 14, 2006 by Larry from Ooltewah, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, Rooms very nice, very friendly staff, Great pool, Great workout room!
• PARKING!!! ..$20 /DAILY . Usually $12-$15/day in O'Hare area

“Great location, near the O'Hare Convention Center. The staff were very friendly. Rooms were great. Pretty big Hotel w/lots of character. The indoor/outdoor heated pool was fabulous. The Exercise Room was one of the best ever. Parking was Robbery...$20/daily. When most O'Hare hotels charge $12....at the most $15/daily.”

Jun 13, 2006 by Cindy from Lebanon, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The beds and comforters were great.
• Had to pay $20 for parking.

“Nice hotel, but it was ridiculous to pay for parking after paying premium prices for a room.”

Jun 2, 2006 by Laurel from Phoenix, AZ
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Nice area... quiet and restful.
• Charged New York prices for a bottle of water and for overnight parking.

“The experience was OK. though I would be hard-pressed to say it was any better or different than many other of the area hotels. They are a bit out of line with charging guests for parking that is nothing special. That was disappointing and a surprise when we got there.”

May 31, 2006 by Ingrid from Evans, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely professional and efficient staff, my favorite toiletries, and a balcony!
• Parking Fees (but I never like those).

“Overall, I was impressed with the staff (which is unusual for me) as they were not only professional but very welcoming and service-oriented. The bed and pillows were quite comfortable and to my liking (which is also unusual for me). While it wasn't overly extravagant, it still felt more special than "just business" and a little bit of a retreat (especially with a private balcony and my favorite toiletries in the bathroom)!”

May 31, 2006 by Dave from St. Louis, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The room was clean and the Bed was fantastic Buffet was great.
• No smoking policy and restaurant menu items.

“We had one problem ordering breakfast from the menu in the Harvest cafe, other than that the hotel is very nice, clean and located close enough to the ball park & downtown. The NO Smoking policy was a problem as we had to go outside to the smoking area. That is the only reason we wouldn't stay here again.”

May 24, 2006 by Cameron from Chicago, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[5]

• The hotel as a whole.
• The pool wasn't 24 hours.

“It was a wonderful experience that my spouse and myself had in a long time. ”

May 23, 2006 by Marcy from Friendswood, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Most sincerely friendly staff in the country, from weekly business traveler.
• Bathrooms are the smallest I've seen, toiletries very nice though.

“I travel weekly across the country on business and typically stay at Hiltons, Marriott's, Westins, etc. I have to honestly say that from the service personnel, the housekeeping staff, front desk, valet, gift shop, etc. this is the most personable and friendly group of individuals I have ever encountered. Not patronizingly friendly but sincerely friendly. We were amazed and very pleasantly surprised at how this personality trait was demonstrated at every encounter we had throughout the property. Rooms are so-so, bathrooms are tiny but the staff more than makes up for it. Very pleasant stay!”

May 18, 2006 by Charlene from Mt Morris, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to subway station takes you directly Downtown.
• Have to pay for Parking.

“This hotel was very clean and the room were nice. Our rooms was conveniently located by the Indoor/Outdoor pool. The hotel is in very close proximity to O'Hare Airport. The Blue line train to downtown is located in the Adjacent parking lot and is very convenient and will take you to downtown Chicago loop area. I would recommend this hotel for business travelers or anyone looking to stay on a budget for downtown who doesn't mind staying outside of town.”

May 18, 2006 by Trish from Ankeny, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful pool area with Warm water in the pool; great desk area & bed comfy; staff great.
• $16 per day parking charge - didn't expect that away from downtown

“One of the nicest hotels we have visited - everything was sparkling; great view from the room; down comforter; great shower; great large desk; staff very attentive; parking charges substantial at $16/day”

May 10, 2006 by Shawn from Bloomington, IL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Door to the outside & shared balcony.

“Good food choices. Very good soup in the bar. Wonderful brunch, but a little high priced.”

May 10, 2006 by Kim from Dearborn, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The bedding was great!
• The parking was expensive, I expected to eliminate this cost since the location was out of the downtown area.

“Overall the hotel was nice my only problem was the sixteen dollar a day cost for parking.”

May 10, 2006 by John from Franklin, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was clean and pleasant. The bedding is wonderful.
• The parking cost an additional $20.00 per night.

“The hotel was convenient. The front desk staff was helpful. We happened to have a room on the first floor with everything nearby. The pool area is lovely. The extra $20.00 per night for parking was excessive. We weren't aware of the time change until we were an hour early for a meeting the first morning. We would choose this hotel again.”

Apr 25, 2006 by Stacey from Bedford, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• The bedding.
• The fitness center was under construction.

“Amazingly friendly staff. My room was spotlessly clean. I would prefer not to pay for Internet connection, however.”

Apr 12, 2006 by Pamela from Hackensack, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Heavenly bed!!! I've never had such a good night of sleep!
• Being over-charged for use of the Internet in the business center.

“The food in the restaurant was top quality. The beds were heavenly. I've never slept so well. I'd stay here again in a heartbeat, and so would my colleagues. Thank you!”

Apr 9, 2006 by Rebecca S. from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Close to public transportation to Chicago.
• Excessively high price for parking and not advised in advance.

“Routine Marriott location in urban area near airport with good service.”