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User Reviews for Holiday Inn Select Ohare Rosemont

Research 67 user reviews for Holiday Inn Select Ohare Rosemont.

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10233 W Higgins Rd, Rosemont, IL

Research User Reviews for Holiday Inn Select Ohare Rosemont (21-40 of 67)

Average User Rating: 8.5
User Rating Score:8.5
Cleanliness:[8.5] • Staff:[8.5] • Location:[8.0]
Based on 175 user ratings
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Jul 27, 2007 by Donald from Chicago, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Nice king size bed and flat screen TV.
  • Outside sink area a little small.

“Nice room, great bed and TV. Close to airport if you need it. We need to rent a car and the airport rate was great.”

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Jul 6, 2007 by Tammie from Danville, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff.
  • Nothing.

“This hotel was everything I expected. Very clean with a friendly staff. Also excellent location to the airport. The shuttle was very convenient. I would definitely stay there again.”

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Jun 29, 2007 by Susan from Keshena, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff and shuttle drivers were very helpful.
  • We ordered 2 beds for my son and I but were sent to a king bed. They upgraded us to a suite. We were existed and were glad.

“Quiet, clean rooms and friendly staff.”

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Jun 28, 2007 by Frank from Brookfield, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Price, location, restaurant, great room, and great staff.
  • Nothing. It was an unexpected surprise for the price.

“Excellent in all respects. Will be staying there and enjoy the restaurant and make a romantic evening out of it.”

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Jun 28, 2007 by Tom from Kamuela, HI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Clean, bright, well appointed and modern; the suites and wireless.
  • I'm really digging here, it was hard to find.

“A wonderful property which I thoroughly enjoyed. I have nothing negative to say!”

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Jun 27, 2007 by Richard from Herrin, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • My room rate was great.
  • TV was difficult to Navigate.

“This was an excellent. Parking was free, there was a fridge in the room, and the bed was great! Free shuttle to/from the airport and they discounted my room for some reason unknown to me. A great place to stay overall.”

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Jun 27, 2007 by Sara from Alton, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • The cleanliness.
  • It was farther from the city than we expected.

“The room was a lot nicer than we expected! It was beautiful and very clean! The hotel staff was extremely helpful with directions and transportation questions. The bar in Harry Caray's was really nice - and again, had a very nice and helpful bartender. We were very impressed with our stay!”

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Jun 21, 2007 by Joon from Mission, KS
Overall Rating: 5 User Rating Score: 5
Cleanliness:[7] • Staff:[10] • Location:[8]

  • Clean, HDTV, it was like a hotel.
  • There was strange sound coming out somewhere, maybe from ac? Pipe? Really bothered me.

“There was strange sound coming out somewhere, maybe from ac? Pipe? Really bothered me. But it did not bother my girlfriend; she loved the hotel with the price we played. Beside that sound, it was nice&”

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Jun 3, 2007 by James from Saint Joseph, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Close to airport with free fly and park parking. Great restaurant.
  • The noise from planes taking off could be problem sensitive ears.

“I found the hotel to be very convenient for O'Hare airport travel. Being able to park and fly was great. The Harry Carey restaurant was a great place to eat, if you're on an expense account, otherwise it's kind of expensive. There's also a Chili's close by and a MacDonald for the kids. Target store is 3 blocks away for shopping. Cold stone Ice Cream is just behind Chili's.”

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May 31, 2007 by Elizabeth from Laurel, MD
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • It was more than I was expecting. The room was spacious and comfortable.
  • A lack of a DVD player.

“Overall, I was shocked when I walked into the room, in a very good way. The staff was helpful for twenty-four hours, the room was larger than I expected, extremely modern, and such a good price! If I go to Chicago again, I would stay here.”

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May 30, 2007 by Angela from Las Vegas, NV
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • I liked how the 2 sleeping areas were separate for privacy.
  • No pool.

“A beautiful place to stay. I'll stay again and refer to my friends.”

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May 30, 2007 by Larry from Oak Park, MI
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

  • Hotel offered rooms with separate sitting area with mini-fridge and microwave.
  • Traffic to get from this hotel downtown was ridiculous during the day, after 9pm it was more manageable

“Overall this hotel is cool for the price. The separate sitting area with the mini-fridge and microwave are definitely a plus. Just be prepared for a 35-40 minute ride to downtown Chicago.”

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May 26, 2007 by Peter from Carson City, NV
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

  • The room was excellent and quiet.
  • Hotel was hard to find due to lack of sign from road.

“Recognizing the hotel was remodeling, there were minor problems for the customers. One of these was freshly painted elevators walls which you didn't discover until you turned around to select your floor. By then it was too late and people were crowded into the elevator. Hotel staff was excellent and friendly and helpful. The rooms were fresh and smelling nice, even the smoking rooms. The rooms were very quiet even though they are next to the airport runway. The only reason for not giving you a higher rating is because of the remodeling and the problem of finding the hotel.”

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Nov 23, 2006 by Brian from Indianapolis, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Price, convenience, quality.
  • Hotel was great.

“Everything about the hotel met my expectations and more. I would definitely consider this hotel again.”

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Nov 2, 2006 by Donna from Glendale, MO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

  • Room set up.
  • Unfriendly staff.

“The set up of the room with two double beds was excellent. It was like having two different rooms. It was convenient to the downtown area as well as the suburbs. I would stay again. The only negative was staff, not friendly at all!”

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Oct 27, 2006 by John R. from Orrs Island, ME
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[5]

  • Upscale version of the very ordinary Holiday Inn experience.
  • Too far from downtown Chicago although taking the rail line was easy.

“Surprisingly good restaurant in upscale Holiday Inn property. Highly recommend for business travelers, families looking to do the Chicago sights might find this location an obstacle.”

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Oct 18, 2006 by Jeff from Chicago, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Clean, cheap, and close to the airport and freeway.
  • The shuttle was harder to catch at the airport than I expected.

“Fantastic hotel for the money. Staff was very professional and friendly, the room was divided into 2 for each bed to allow for nice privacy. Conveniently located near O'Hare, the train, and the freeway. Plenty of parking, in what felt like a safe area. A little further from downtown than I would have liked, but still well worth the money. I'd definitely recommend it to friends.”

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Sep 23, 2006 by Carsten. from Mainz, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Lots of free parking; nice staff, comfy beds, panorama windows.
  • Nothing.

“The Holliday Inn, Chicago, is a clean, friendly and comfortable Hotel close to Chicago O'Hare. With the subway nearby (2 miles) you can ride downtown easily. It is worth its money and you get a great deal for its worth.”

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Sep 18, 2006 by Richard from Buffalogrove, IL
Overall Rating: 0 User Rating Score: N/A
Location:[1]

  • I did not stay at this hotel because it was not within the area that I wanted!
  • If you would go to your records and evaluate where I have stayed at any time you will see that it is NOT NEAR the air port.

“I'm sure that the holiday inn is a very nice hotel, however when my wife and I drive in to the city from buffalo grove, IL. we stay in the Michigan ave. area because we go to nightclubs DOWNTOWN, not near O'Hare airport which is less than twenty minutes from our home. The reason for this is some do not have to drive home at 5a.m. on Sunday morning after a night of drinking.”

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Aug 31, 2006 by Rajiv from Hampton, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Convenient transit stop close to airport.
  • N/a

“Good value for money.”

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Aug 17, 2006 by Lynn from Mission, TX
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

  • The restaurant attached to the hotel Carey's.
  • The guy at the counter checking in thought my last name was funny and made a crack about it which I think was unprofessional for him.

“Everything great with the exception of the smart fleck hotel clerk.”

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Aug 15, 2006 by Patty from Manahawkin, NJ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Room was beautiful - bed was GREAT!
  • N/A

“N/A”

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Aug 11, 2006 by Jane from Bettendorf, IA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Very convenient & nice extras like a microwave in the room.
  • The hotel restaurant was too expensive.

“We stayed at this hotel because we were catching an early flight the next morning. The room was large, clean with a coffee pot & microwave which was wonderful. We could use the parking building for less than the airport parking. The shuttle was on time. it was all good. We used this hotel again on the return trip.”

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Aug 3, 2006 by Kathy from Springfield, IL
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

  • Airport Shuttle service/ Large rooms.
  • No breakfast except in expensive restaurant/ no pool/good view of planes coming in but balcony would have made it even better.

“Nice big rooms with fold out couch. Shuttle service was very helpful and driver was personable. Exercise room was nice. Restaurant too pricey so ate at the great family restaurant less than a block away.”

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Jul 31, 2006 by Lauri from Austin, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

  • High speed Internet WIFI that works.
  • N/A.

“Great hotel. Writing a rental car review, since I'm sure they won't send a survey. They know I'm unhappy. I somehow put down the wrong dates. Called immediately and was told that I would be charged a change fee equal to one day. That is ridiculous. Will tell all my friends about this. I think that if you want to change your reservation dates within a few minutes, you should be able to.”

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Jul 17, 2006 by Abi from Chicago, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

  • Had a mini kitchenette with sink, microwave, fridge, and coffee maker.
  • pillows were a bit too cheap with no support.

“Overall, I am very pleased at the hotel and staff. The rooms were big enough with the added convenience of the kitchenette as a major plus. For the price I paid, I got an excellent deal.”

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Jul 16, 2006 by Vanessa from Rock Island, IL
Overall Rating: 5 User Rating Score: 5
Cleanliness:[10] • Staff:[4] • Location:[10]

  • The size of the room, quality of furnishings, location, very modern and clean.
  • We always do a park and stay before leaving the country. On our return we have poor help from the front desk receptionist. She was rude.

“We both thought the hotel was beautiful and a great value for the money. Our only complaint is the poor customer service shown us at the front desk. We phoned from the airport because we were not sure where to catch the shuttle to return to the hotel. The front desk receptionist was very rude and condescending”

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Jul 12, 2006 by Sue U. from Menomonee Falls, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff was very friendly and helpful. I really like the two rooms for the price.
  • Nothing.

“We really like the hotel. The accommodations were excellent.”

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Jun 19, 2006 by Carrie from Carterville, IL
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Shuttle service to O'Hare was very timely.
  • The hot tub/Jacuzzi was out of order during our stay.

“The hotel was very nice. Harry Carey's restaurant was great. We were very disappointed that the Jacuzzi was out of order during our stay, as that was one of our primary requests.”

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May 12, 2006 by Ian from Glen Allen, VA
Overall Rating: 3 User Rating Score: 3
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Convenient airport shuttle also connected to subway.
  • The bed was terrible - I didn't get any rest - the floor in the airport would have been better.

“Since the bed was so terrible it was not worth staying there. I would have been better off sleeping in the airport.”

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Mar 29, 2006 by Anon from Coquitlam, BC CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • They have microwaves, coffee makers and frozen food to purchase.
  • NA

“Clean, quiet, and friendly staff.”

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Mar 29, 2006 by Brenda from Rogers, MN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Everything!!
  • Trash cans small in room.

“Excellent and friendly staff.”

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Jan 17, 2006 by Carol from Mount Vernon, IA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff, and of course the accommodations were wonderful. Everyone was super supportive.
  • The hotel was great.

“It was a true haven for me as a distressed traveler. The accommodations were beautiful, immaculate, and comfortable and the staff was efficient, accommodating, and friendly.”

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Jan 11, 2006 by Lori from Chicago, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

  • It was attached to Harry Carey's Restaurant, it had a hot tub and fitness center and a kitchenette in my room.
  • There was a big stain on my bathroom wall.

“It was a great location if you are attending business meetings at the Rosemont Convention Center. I totally enjoyed my stay.”

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Jan 8, 2006 by Wahl from La Mesa, CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Liked the refrigerator
  • The lobby is very shabby.

“The rooms are better than the lobby. The old mattress need to be replaced.”

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Jan 8, 2006 by Song from Carbondale, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location, cleanness, reasonable rate and friendly service.
  • Some staff do not speak English and food is too expensive.

“My experience was great and I did not met any problem. I will strongly recommend it to my friends.”

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Jan 3, 2006 by Daron from Goshen, IN
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

  • For 45 dollars a night in Chicago, it was well worth the money.
  • I wish it had a pool and I wish it was a little easier to find in Rosemont.

“Good place.”

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Dec 24, 2005 by John from Garnavillo, IA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Had a restaurant connected to it.
  • The heating system seemed to very from hot to cold.

“It was at a good location for what my purpose was.”

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Dec 15, 2005 by Crystal from St.Paul, MN
Overall Rating: 3 User Rating Score: 3
Cleanliness:[4] • Staff:[10] • Location:[4]

  • they had computers for guest to us big plus.
  • The beds were very bad not comfortable.

“It was alright it could have been better we didn't get good sleep the bed was harder then the floor.”

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Nov 14, 2005 by Steve from Lowell, MI
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Conveniently located next to Ohare.
  • TVs are too small.

“Good value for business traveler.”

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Oct 19, 2005 by Andrew from Miamisburg, OH
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[4] • Location:[6]

  • Located very close to the airport.
  • Not willing to accommodate special financial needs.

“Clean, neat hotel lobby with a courteous staff. The bed and bathroom accomodations were a bit below the 3 star quality I expected in Chicago. Staff was very unwilling to accommodate special financial needs. Harry Carey restaurant was very nice.”

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Oct 13, 2005 by Michael from Arlington, VA
Overall Rating: 3 User Rating Score: 3
Cleanliness:[8] • Staff:[8] • Location:[9]

  • Accessibility to O'Hare airport, frequent shuttle service.
  • The bed was terribly uncomfortable, poor pillows, cheap towels.

“The amenities of the hotel are fairly consistent with most hotels of this quality ranking, with the exception of the beds, pillows and towels, which were more in keeping.”

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Oct 13, 2005 by Chris from Peoria, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Local dining, access to L, airport.
  • Hard bed.

“Great location, enjoyable, the bed sucks.”

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Oct 3, 2005 by Jeff from Maple Grove, MN
Overall Rating: 1 User Rating Score: 1
Cleanliness:[7] • Staff:[1] • Location:[8]

  • Looked good and good location.
  • When I arrived they said they had no room. The substitution room finally found was not acceptable. The morning desk attendant was incompetent and rude.

“Day desk service sucked.”

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Sep 7, 2005 by Rebekah from Madison, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[7] • Location:[8]

  • The room was very clean & comfortable, the front desk guy-Brandon-was very helpful

“It had a very appealing look to it (the design, the Harey Carey lounge in/outside). I absolutely loved the fact that there was a microwave,fridge & separate sink in the room. The room looked and smelled VERY clean, and of course it was.”

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Sep 6, 2005 by Elke from West Bloomfield, MI
Overall Rating: 8 User Rating Score: 8
Cleanliness:[6] • Staff:[5] • Location:[6]

  • Close to the airport.
  • The pool was to small.

“Friendly staff, upgrade of hotelroom to suite was made.”

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Aug 11, 2005 by Pat from Milwaukee, WI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms were larger than we expected. We received a 2 room suite, refrigerator and microwave. Wow.
  • They charged my credit card for one night stay, although I prepaid. They credited the account, but this was an inconvenience on my checking account.

“Overall stay was wonderful. Breakfast needs to be served longer than 10:30 a.m. on a Sunday morning. Many people sleep late on Sunday.”

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