User Reviews for Best Western Des Plaines Inn

Research User Reviews for Best Western Des Plaines Inn (1-17 of 17)

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Jan 12, 2009 by Fm from Schiller Park,IL
Overall Rating: 8

• The pool and the breakfast was nice.
• Driving out of the parking lot was a pain. there was too much traffic.

“Overall, the room & hotel was above average. I would definitely stay there again and recommend it to my friends & family.”

Aug 30, 2008 by Theresia from Morrison, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[9]

• The staff gave us a free room upgrade.
• There was nothing that I didn't like about this hotel.

“This was a very convenient hotel for us to stay at. My husband is from this area and familiar with it and we have friends who live close. It was very quiet and the vending was very reasonably priced. The lap pool looked very nice although was unable to use it. We will definitely return to this hotel.”

Aug 8, 2008 by Kris K. from Seal Beach, CA
Overall Rating: 1
Cleanliness:[1] • Location:[2]

• Absolutely nothing.
• Filthy, incompetent and rude desk help, bugs in the bed.

“I woke up the next morning with bites all over from the bed bugs. This was a horror show. I could write a short novel about it. The desk help was the most incompetent and oblivious hotel staff I have ever dealt with, but they matched the flavor of the hotel perfectly.”

Jul 27, 2008 by James from Beaumont, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Clean, well kept rooms.
• The curtains caught up in the A/C limited cooling ability.

“A nice place to stay for a night or two. Cleaner than others I've stayed at.”

Jul 2, 2008 by Jon from Holyoke, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Location to events I attended.
• Staff broke into friends room. Lead to speculation about my room.

“The hotel is in a good location and clean and comfortable. Friends room was broke into. Wasn't sure what to expect for my room. Had to put valuables in car.”

Jun 30, 2008 by Jay from St. Louis, MO
Overall Rating: 2
Cleanliness:[2] • Staff:[1] • Location:[6]

• Convenient location for my trip.
• Too long to check in.

“It took an hour (literally) to get in to the room. They gave me a wrong room after about a long check in process, and I had to go back to the reception desk to get the right room. Room was okay but was smelling like smoking.”

Jun 15, 2008 by Mike from Omaha, NE
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Boiled eggs for breakfast.
• Hotel lobby has windows into pool area.

“Great place to stay with liquor and food within walking distance. Not far from the Rosemont stop on the Blue Line if you want to take the train around (best idea). Perfect place to stay for shows at the Allstate arena.”

Feb 18, 2008 by Ken from Indianapolis, IN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• It fulfilled our need for a comfortable night between flights.
• For a person without a car dining options are few.

“A good clean inexpensive hotel that fit our need for an overnight stay between flights. It was clean and the beds were comfortable and the staff was friendly.”

Aug 24, 2007 by Jim from Mcallen, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[8]

• Clean. Close to airport, reasonably priced.
• Nothing.

“The rooms were clean; the hotel was located close to OHare, with easy access. Coffee was available at the earliest hours in the morning; I thought it to be a good value for the money. Much better than other Best Westerns that I have stayed in. I would recommend this hotel for business travelers and families for a one or two day stay.”

Aug 15, 2007 by James from Mahomet, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[1] • Location:[5]

• It was a very clean establishment, smelled like fresh linens.

“It was a pleasant stay.”

Jul 26, 2007 by Marvin from Berkeley, CA
Overall Rating: 4
Cleanliness:[2] • Staff:[9] • Location:[9]

• Convenient to O'Hare.
• Dreary, dusty, inferior continental breakfast.

“I started sneezing in the elevator from all the dust in its carpet. Reception granted me an extra hour before I had to check out, but despite my door tag saying privacy please, the maids tried three times to break into my room. The wireless internet eventually worked but I had trouble with it at first. Not up to the quality at Best Western I've come to expect.”

Jul 24, 2007 by Joseph from Gilbert
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Staff was very pleasant and helpful. Next to a great restaurant!
• Showing its age.

“Staff was helpful! Room was clean and quiet.”

Jul 23, 2007 by Donald from Neosho, MO
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location.
• Manager and owner combative.

“Last three days were great.”

Jun 28, 2007 by Don from Owosso, MI
Overall Rating: 9
Cleanliness:[9] • Location:[2]

• Convenient.
• Location.

“The Motel was an over kill for my needs.”

Apr 29, 2006 by Rebecca from Grand Haven, MI
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[4]

• It was within walking distance to a stripe mall and a few restaurants.
• It smelled like smoke and I had a non-smoking room and the hotel was difficult to find.

“I was not very satisfied with the hotel but it met my basic needs and I made the most of my stay there. I am not a smoker and requested a non-smoking room but the entire hotel smelled like smoke. However, the hotel and my room were clean. I had a change of plans (an emergency that meant I had to get back home) so I needed to cancel my last reserved night. I had a lot of trouble canceling my last night stay. Fortunately, I was able to cancel my last night. ”

Apr 17, 2006 by Kelly from Pecatonica, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean, safe, pool, inexpensive, location.
• Found a bed bug (tick?).

“The location of the hotel was the primary factor for me, close to train station!”

Feb 10, 2006 by Karen from Sawyer, MI
Overall Rating: 4
Cleanliness:[9] • Staff:[4] • Location:[8]

• The continental breakfast was above average.
• The towels were very thin and cheap. The bed came unmade very easily.

“This hotel was a good value, but didn't really live up to the Best Western Standards that I am used to. The amenities were few, and the linens were of poor quality. It is probably better for business travelers.”