User Reviews for Hilton Milwaukee City Center

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Oct 26, 2005 by Lori from Atlanta, GA
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• Were able to accommodate us into a room with king bed.
• They need fitted sheets on their beds.

“All staff very accommodating. Would like to especially thank Laura at the front desk for meeting all our needs.”

Oct 26, 2005 by Aaron from Milwaukee, WI
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[7]

• Decorating.
• Rude staff.

“This hotel is quite beautiful. However the staff was quite rude and had an arrogance about them that was a huge turnoff. For instance, when we went to the front desk to inquire where we could get some bottled water since the one vending machine in the hotel was sold out of everything, the front desk person told us that she could get us some tap water. And that was her only suggestion. Talk about rude and not willing to help.”

Oct 25, 2005 by Gretchen from Osceola, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff were very friendly and helpful.
• The room was very small. Expected a standard sized room.

“Good value. Clean facility. Convenient location. Friendly staff. Parking is expensive.”

Oct 25, 2005 by Rachelle from Cedar Springs, MI
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[8]

• Good location in downtown.
• Very old, no effort to upgrade room interiors, room could have been more clean (dirt counter in bathroom, toilet barley flushed at all).

“While I expected to have a top quality room, as this is a Hilton Hotel, I was less impressed than I had expected I would be and have stayed at many "lower level" hotels that were nicer and cleaner than this Hilton Hotel.”

Oct 24, 2005 by Candy from Milwaukee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The lobby is beautiful.
• It smelled like public restroom our entire stay.

“The hotel was nice. Great price for high class. But the pillows could have been fluffier and it did not help that the building entrance and lobby smelled like public restroom, kind of a turnoff.”

Oct 20, 2005 by Ben I. from Whitewater, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Grand, spacious hotel. Retro feel with all the modern conveniences.
• Limited cable TV options.

“Great location, beautiful grand hotel, with an accessible attached waterpark.”

Oct 19, 2005 by Justin from Bettendorf, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location. Even on a busy street, the rooms were quiet.
• Food came without fries.

“Hotel staff was very friendly, and location was great. Nearby cheap parking. Room was clean, and bathroom was good, too, with nice fixtures, and no missing tiles, dirt, etc. Good water pressure. Some noise from nearby rooms, but not intolerable. Would come again gladly.”

Oct 19, 2005 by Chris from Chicago, IL
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[10]

• The lobby.
• The rude treatment I received from management due to being charges $300 in phone charges.

“I was horribly disappointed with my stay because I received $300 in phone charges on my bill and when I complained to the management I was horribly mistreated, and received abusive behavior, I am disgusted by this hotel.”

Oct 19, 2005 by Keith from Wheaton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are large and nicely appointed. The hotel was built in 1927 and has totally been refurbished, but keeps its vintage charm in the lobby.
• No complaints.

“This hotel is well located in Milwaukee (near convention center, sports venues, and a department store). Even though the parking is $18 at a covered parking garage, there is an outdoor lot across the street where parking is $5 nightly. The rooms are large, well decorated and attractive. Crabtree and Evelyn bath products are provided. Soon a Starbucks coffee bar is opening near the gift shop (opening November, 2005). For families, there is also a water park located inside the hotel. Highly recommended hotel for both leisure and business travelers.”

Oct 19, 2005 by Chin from Milwaukee, WI
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Prime location, the view from my room in the 18th floor.
• Wireless internet is NOT free, tiny small room.

“Generally, I am satisfied with this hotel moderately. If the room can be bigger, and if the internet can be free (maybe this is an antique hotel), I'll like it more.”

Oct 18, 2005 by Joe from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean classy and a great location.
• None.

“Loved this hotel. Nice room, excellent steak house, a bar that doesn't break the bank with plenty of Wisconsin hospitality. I took a mile walk to the lake at 10.00 on Friday night, the weather was beautiful, the streets were vital, but very safe, loads of shops and nice river walk as well. ”

Oct 13, 2005 by Sarah from Oak Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Clean, incredibly quiet. With a 14 month old son, we were looking forward to getting away and getting some quality sleep and definitely got it.
• The bed spreads, polyester.

“Great location, clean, basic.”

Oct 13, 2005 by Dina from Chicago, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good value and great location. Especially at the last minute!
• Nothing. It was great!

“The Hilton in downtown Milwaukee is great! It's an older hotel with old school charm. The staff was great. The front desk staff even sent a bottle of champagne up to my room because I was there celebrating my birthday!”

Oct 13, 2005 by Mary from Downers Grove, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent room service, beautiful lobby.
• No hot tub.

“Centrally located in downtown Milwaukee with knowledgeable concierge and staff make this Hilton a winner. My 10 year old son even wanted to know who makes their sheets? Excellent stay!”

Oct 13, 2005 by Catherine from Tower Lakes, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, decor and fitness center.
• Queen sized bed instead of king, rooms were small.

“Indoor water park would be great for kids. The bar is great and the fitness center is very nice.”

Oct 13, 2005 by Doy from Olympia Fields, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[7]

• Great location.
• Parking charges are high.

“This hotel would be great for families with kids. Has indoor water park and is centrally located to many attractions. Would stay there again.”

Oct 12, 2005 by Kathy from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• We liked having everything right there at our finger tips.
• There was a 9 dollar a day charge for wireless internet. Other hotels free.

“I would give this hotel very high marks. Everything about it was very exceptional. Clean and friendly.”

Oct 12, 2005 by Keely from Lafayette, IN
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was a beautiful hotel. Great setup.
• I did not like paying $18.00 a night to park in their garage. Very irritating.

“I enjoyed the hotel. It was beautiful. We had a good time. We were only there a couple of days and didn't spend much time there. It was relatively quiet, except on Sunday morning we did have kids running up and down the hallways fairly early. That happens though, did not hinder our stay at all. The only issue I have is with the $18.00 per night parking. That was ridiculous. Overall though we had a good stay.”

Oct 5, 2005 by Kay from Middleton, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location was ideal, the room as desired.

“Milwaukee Hilton is on the main street, Wisconsin Avenue and opposite the Convention Center and very near to the Marquette University Campus. This is a long standing Milwaukee hotel renewed and added onto include a water park for children. The lobby area maintains the appearance of a hotel with cared for patina. The rooms are decorated in a traditional style comfortable and appropriate for the business and leisure traveler alike. The parking garage was attached with in and out privileges for $18/day. Staff was pleasant and accommodating although we didn't had many requests or queries.”

Oct 3, 2005 by Kathy from Middleton, WI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• It's very convenient to the Midwest Airlines Center where the convention was held.
• I feel like the Hilton Hotel chains put you in their worse room if they see you booked on line.

“The hotel was nice but didn't compare to the 4 stars in Chicago. I was put in a room right next to the exercise room that had a bank of at least 4 TVs on the wall the two rooms shared. Very loud when the TV's were turned up and the treadmill on actually shook the pictures on my walls. When I asked to move they put me in a room where I think all the plumbing ran down the outside wall. I heard other people actually "peeing" in the toilets and every time someone flushed or ran water it sounded like they were using my bathroom. Needless to say I didn't sleep well either night. I could also see the hallway lights through the gaps in my door and you could hear everyone coming and going all night long.”

Sep 27, 2005 by Nicole from West Bend, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[10]

“Very nice, historic hotel, beautful lobby, great restaurants and bar.”

Sep 27, 2005 by Konrad from Delavan, WI
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Indoor water park.
• Smell of the room.

“Good location many amenities, many good restaurants and pub. Adequate parking facilities.”

Sep 27, 2005 by Tena from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The interior was beautiful.
• They used too much air freshener.

“My only real complaint was that I could hear everything that was going on in the room next to mine. Our rooms were conjoined which is why I think the noise was able to come through.”

Sep 27, 2005 by Joe from Rolling Meadows, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The maid service is only adequate.

“If you press a little, you may not end up with a view, but at least you'll be able to sleep at night (something that didn't happen on my first visit). The maids are very nice, but have obviously forgotten something major on each trip (trip 1 the sheets had not been changed from the previous guest, trip 2 the toilet was not cleaned, trip 3 the tub was not cleaned). This probably sounds much worse than it really is (I should say the areas were mostly cleaned in trips 2 and 3... trip 1 was not acceptable). Overall, not bad, but the 2 1/2 star Courtyard by Mariott offered downtown is a superior value. I would have thought the Courtyard is the 3 star and the Hilton was the 2 1/2 if I had a blindfold on going in.”

Sep 25, 2005 by Scott from Colfax, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice location.
• Fee for parking.

“Very nice. Good location rooms were clean only other problem, maid came to early knocking on door.”

Sep 25, 2005 by Dan from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• A large, classic 1930s hotel. Central location. Nicely appointed rooms.
• The staff at the front desk were as coldly efficient as robots, and never cracked a smile.

“The Hilton in Milwaukee is one of those big old downtown hotels, built in the grand 1930s style. The public areas are fairly formal, chandeliers and all. The rooms (I was given one on the 21st floor) are nicely furnished and decorated. There's a selection of on site eateries with various price ranges, along with plenty of other food and shopping options in the immediate neighborhood. Many of Milwaukee's main attractions are within walking distance if you don't mind a little exercise. All in all, it was a great and convenient place to stay. ”

Sep 23, 2005 by Melanie from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Paradise cove was breath taking.
• Slow service when trying to get things done.

“If you want to stay in a hotel with breathtaking amenities than this is the hotel for you. Cleanliness, courtesy and attention to large detail is their specialty. However, if quick reliable service is what you want I suggest you move on to the next hotel. Hey look at it this way you can't have everything. I would rather have beauty and courtesy than promptness and curtness any day. I guess it is all about preferences.”

Sep 21, 2005 by Wendy from Mattawan, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[7]

• Nice big rooms. The rooms stayed really dark in the morning.
• Shower curtain a little moldy.

“I would definitely stay here again. The hotel had great restaurants and bar on premises and was close to downtown.”

Sep 13, 2005 by Heidi from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great location. Good character. Nice Staff. Would stay there again.

“We like this hotel as it's located in a central part of Milwaukee, has a nice staff and is clean. We would stay here again. If you have kids, the water park looks like fun and would make any kid a happy camper. It's on the older side, but still well maintained.”

Sep 12, 2005 by Kathy from Lac Du Flambeau, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location. Pleasant staff. Excellent room service.
• $18.00 charge for parking overnight in nearby parking structure.

“Excellent location, close to downtown and various family/adult activities. Has indoor waterpark which is great for family stays. Restaurants on site in varying price ranges.”

Sep 10, 2005 by Leo from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the room and the central location the food at the hotel was outstanding
• Charge for internet access at a hotel like this it should be a free service

“Very nice staff, warm and friendly, Comfortable accomodations, great location.”

Sep 7, 2005 by William from Detroit, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Located downtown near a shopping arena, great idea!
• GUEST HAVE TO PAY FOR PARKING!!

“Near Hotel, of course it was a Hilton. Good helpful staff. The woman from a club in the buildings. On the front who runs the valet was the most helpful person I met great. Cleaning staff, hard working helpful.”

Sep 7, 2005 by Sandip from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location was perfect- heart of downtown
• Construction on the highway made access confusing

“In general the service was excellent. Very clean well kept hotel. It is an ancient place so the throw back feel was nice. I was very pleased overall, and I can not complain about the price or the five dollar a day parking across the street.”

Sep 7, 2005 by Christina from Barrington, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Large, clean rooms
• Carpets in common areas were very worn.

“This is a great hotel for families with children. The location is great - right in the heart of Milwaukee with a bridge to the convention center. The Paradise Cove water park inside the hotel is very nice, very clean, and very well maintained, and has an ample lifeguard staff. The cafe has good food at reasonable prices. All in all, a nice little getaway spot!”

Sep 2, 2005 by Thomas from Onalaska, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Access to downtown. Very friendly staff.
• Food in the cafe was pathetic.

“Overall, the hotel was excellent. However, the food in the cafe was bad. We had breakfast, and the oatmeal was cold, really zero taste; along with the coffee being served luke warm.”

Aug 31, 2005 by Richard from Pittsville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very close to the wedding we attended so it was very convenient.
• I believe the cost of parking in the parking ramp was excessive

“Our stay was short but pleasant. The staff was friendly and helpful, and the location made our stay very convenient.”

Aug 31, 2005 by Jon from Des Moines, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location was very central, easy access to elevators and rooms
• Nothing

“Centrally located, modern comforts in beautiful art deco style building. Fast elevators, quiet rooms, nice bar. Recommended.”

Aug 31, 2005 by Dave from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very elegant interior.
• There was no swimming pool. Only a waterpark at an additional cost.

“The Hilton has done a remarkable job of renovation the hotel. It has a beautiful interior and exterior.”

Aug 31, 2005 by Dean from Joliet, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location and pub

“Great location and on site dining. Historical hotel... Rooms a tad bit small, but the history was awesome.”

Aug 31, 2005 by Jerry from Sheboygan, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Better then expected.

“Excellent facility. Clean , friendly staff. Beautiful view of lake michigan.”

Aug 31, 2005 by Ruth from Milwaukee, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Old World Charm.
• Bar time is 1AM in the hotel.

“Great Hotel! A Hilton treasure. Easily worth twice what I paid for it ”

Aug 30, 2005 by Jeanne from St. Louis, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• location is excellent
• nothing

“room was pleasant size and well taken care of. would like to see complimentary coffee in lobby”

Aug 25, 2005 by Dennis from Lake Quivira, KS
Overall Rating: 10
Staff:[10] • Location:[10]

• courteous and inviting
• parking fee

“This Hotel is kept up well and has been renovated very nicley over the years. The rooms are very comfortable and enticing.”

Aug 24, 2005 by M from Chicago, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[4] • Location:[8]

• Beautiful interior, lots of character.
• When I called to confirm the staff member was very rude.

“It's not very attractive from the outside, but the lobby is beautiful, if small. The rooms are very nice and comfortable. I would definitely stay there again. The only unfortunate aspect of my experience was the woman who I spoke with when I called to request a king size bed. She was rude and argumentative.”

Aug 23, 2005 by Daniel from Neenah, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and well maintained
• N/A

“Hotel old by stature but new and updated in todays times, really nice and will stay again.........”

Aug 18, 2005 by Karen from Troy, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• Daughter left teddy bear, staff was great if finding it and saving it for 5 days!
• Room was so small could fit roll away in and walk.

“An older motel but kept okay. It was horrible that you had to pay to swim in hotels indoor play pool, even if a guest. ”

Aug 15, 2005 by Nancy from Fall Creek, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The registration area was beautiful & we enjoyed the complimentary cookies & punch.
• It was hard to know where to park.

“The Hilton is a very beautiful & elegant hotel. Very impressive. The staff was very friendly. Check in & out was quick. Would love to stay here again.”

Aug 15, 2005 by Andrew from Shorewood, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Historic but not run down. Nice view.
• Parking $18?? Mid-week in Milw?? Ripoff!!.

“The old Marc Plaza is a good choice if attending any even in downtown Milwaukee. It is connected via Skyway to the Convention Center and is a short walk to the NBA Arena. The waterpark is pretty small but a nice transformation from the old pool.”

Aug 15, 2005 by Kurt from Saint Louis, MO
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[8]

• Good location.
• Amenities, room, bed, cleanliness, age.

“Classic hotel, with dated rooms that could use renovation. Bathrooms in particular need of updating. Good location, good for a family weekend.”

Aug 11, 2005 by Charles from Channahon, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Near public bus for transportation to the State Fair.
• The room could have been darker, outside lighting is on all night.

“The hotel has an excellent downtown location. Expect families with children because there is an indoor water park.”