User Reviews for Hilton Milwaukee City Center

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Oct 3, 2005 by Kathy from Middleton, WI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• It's very convenient to the Midwest Airlines Center where the convention was held.
• I feel like the Hilton Hotel chains put you in their worse room if they see you booked on line.

“The hotel was nice but didn't compare to the 4 stars in Chicago. I was put in a room right next to the exercise room that had a bank of at least 4 TVs on the wall the two rooms shared. Very loud when the TV's were turned up and the treadmill on actually shook the pictures on my walls. When I asked to move they put me in a room where I think all the plumbing ran down the outside wall. I heard other people actually "peeing" in the toilets and every time someone flushed or ran water it sounded like they were using my bathroom. Needless to say I didn't sleep well either night. I could also see the hallway lights through the gaps in my door and you could hear everyone coming and going all night long.”

Sep 27, 2005 by Nicole from West Bend, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[10]

“Very nice, historic hotel, beautful lobby, great restaurants and bar.”

Sep 27, 2005 by Konrad from Delavan, WI
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• Indoor water park.
• Smell of the room.

“Good location many amenities, many good restaurants and pub. Adequate parking facilities.”

Sep 27, 2005 by Tena from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The interior was beautiful.
• They used too much air freshener.

“My only real complaint was that I could hear everything that was going on in the room next to mine. Our rooms were conjoined which is why I think the noise was able to come through.”

Sep 27, 2005 by Joe from Rolling Meadows, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• The maid service is only adequate.

“If you press a little, you may not end up with a view, but at least you'll be able to sleep at night (something that didn't happen on my first visit). The maids are very nice, but have obviously forgotten something major on each trip (trip 1 the sheets had not been changed from the previous guest, trip 2 the toilet was not cleaned, trip 3 the tub was not cleaned). This probably sounds much worse than it really is (I should say the areas were mostly cleaned in trips 2 and 3... trip 1 was not acceptable). Overall, not bad, but the 2 1/2 star Courtyard by Mariott offered downtown is a superior value. I would have thought the Courtyard is the 3 star and the Hilton was the 2 1/2 if I had a blindfold on going in.”

Sep 25, 2005 by Scott from Colfax, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice location.
• Fee for parking.

“Very nice. Good location rooms were clean only other problem, maid came to early knocking on door.”

Sep 25, 2005 by Dan from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• A large, classic 1930s hotel. Central location. Nicely appointed rooms.
• The staff at the front desk were as coldly efficient as robots, and never cracked a smile.

“The Hilton in Milwaukee is one of those big old downtown hotels, built in the grand 1930s style. The public areas are fairly formal, chandeliers and all. The rooms (I was given one on the 21st floor) are nicely furnished and decorated. There's a selection of on site eateries with various price ranges, along with plenty of other food and shopping options in the immediate neighborhood. Many of Milwaukee's main attractions are within walking distance if you don't mind a little exercise. All in all, it was a great and convenient place to stay. ”

Sep 23, 2005 by Melanie from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Paradise cove was breath taking.
• Slow service when trying to get things done.

“If you want to stay in a hotel with breathtaking amenities than this is the hotel for you. Cleanliness, courtesy and attention to large detail is their specialty. However, if quick reliable service is what you want I suggest you move on to the next hotel. Hey look at it this way you can't have everything. I would rather have beauty and courtesy than promptness and curtness any day. I guess it is all about preferences.”

Sep 21, 2005 by Wendy from Mattawan, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[7]

• Nice big rooms. The rooms stayed really dark in the morning.
• Shower curtain a little moldy.

“I would definitely stay here again. The hotel had great restaurants and bar on premises and was close to downtown.”

Sep 13, 2005 by Heidi from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great location. Good character. Nice Staff. Would stay there again.

“We like this hotel as it's located in a central part of Milwaukee, has a nice staff and is clean. We would stay here again. If you have kids, the water park looks like fun and would make any kid a happy camper. It's on the older side, but still well maintained.”

Sep 12, 2005 by Kathy from Lac Du Flambeau, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location. Pleasant staff. Excellent room service.
• $18.00 charge for parking overnight in nearby parking structure.

“Excellent location, close to downtown and various family/adult activities. Has indoor waterpark which is great for family stays. Restaurants on site in varying price ranges.”

Sep 10, 2005 by Leo from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the room and the central location the food at the hotel was outstanding
• Charge for internet access at a hotel like this it should be a free service

“Very nice staff, warm and friendly, Comfortable accomodations, great location.”

Sep 7, 2005 by William from Detroit, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Located downtown near a shopping arena, great idea!
• GUEST HAVE TO PAY FOR PARKING!!

“Near Hotel, of course it was a Hilton. Good helpful staff. The woman from a club in the buildings. On the front who runs the valet was the most helpful person I met great. Cleaning staff, hard working helpful.”

Sep 7, 2005 by Sandip from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location was perfect- heart of downtown
• Construction on the highway made access confusing

“In general the service was excellent. Very clean well kept hotel. It is an ancient place so the throw back feel was nice. I was very pleased overall, and I can not complain about the price or the five dollar a day parking across the street.”

Sep 7, 2005 by Christina from Barrington, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Large, clean rooms
• Carpets in common areas were very worn.

“This is a great hotel for families with children. The location is great - right in the heart of Milwaukee with a bridge to the convention center. The Paradise Cove water park inside the hotel is very nice, very clean, and very well maintained, and has an ample lifeguard staff. The cafe has good food at reasonable prices. All in all, a nice little getaway spot!”

Sep 2, 2005 by Thomas from Onalaska, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Access to downtown. Very friendly staff.
• Food in the cafe was pathetic.

“Overall, the hotel was excellent. However, the food in the cafe was bad. We had breakfast, and the oatmeal was cold, really zero taste; along with the coffee being served luke warm.”

Aug 31, 2005 by Richard from Pittsville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was very close to the wedding we attended so it was very convenient.
• I believe the cost of parking in the parking ramp was excessive

“Our stay was short but pleasant. The staff was friendly and helpful, and the location made our stay very convenient.”

Aug 31, 2005 by Jon from Des Moines, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location was very central, easy access to elevators and rooms
• Nothing

“Centrally located, modern comforts in beautiful art deco style building. Fast elevators, quiet rooms, nice bar. Recommended.”

Aug 31, 2005 by Dave from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very elegant interior.
• There was no swimming pool. Only a waterpark at an additional cost.

“The Hilton has done a remarkable job of renovation the hotel. It has a beautiful interior and exterior.”

Aug 31, 2005 by Dean from Joliet, IL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location and pub

“Great location and on site dining. Historical hotel... Rooms a tad bit small, but the history was awesome.”

Aug 31, 2005 by Jerry from Sheboygan, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Better then expected.

“Excellent facility. Clean , friendly staff. Beautiful view of lake michigan.”

Aug 31, 2005 by Ruth from Milwaukee, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Old World Charm.
• Bar time is 1AM in the hotel.

“Great Hotel! A Hilton treasure. Easily worth twice what I paid for it ”

Aug 30, 2005 by Jeanne from St. Louis, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• location is excellent
• nothing

“room was pleasant size and well taken care of. would like to see complimentary coffee in lobby”

Aug 25, 2005 by Dennis from Lake Quivira, KS
Overall Rating: 10
Staff:[10] • Location:[10]

• courteous and inviting
• parking fee

“This Hotel is kept up well and has been renovated very nicley over the years. The rooms are very comfortable and enticing.”

Aug 24, 2005 by M from Chicago, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[4] • Location:[8]

• Beautiful interior, lots of character.
• When I called to confirm the staff member was very rude.

“It's not very attractive from the outside, but the lobby is beautiful, if small. The rooms are very nice and comfortable. I would definitely stay there again. The only unfortunate aspect of my experience was the woman who I spoke with when I called to request a king size bed. She was rude and argumentative.”

Aug 23, 2005 by Daniel from Neenah, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and well maintained
• N/A

“Hotel old by stature but new and updated in todays times, really nice and will stay again.........”

Aug 18, 2005 by Karen from Troy, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[10]

• Daughter left teddy bear, staff was great if finding it and saving it for 5 days!
• Room was so small could fit roll away in and walk.

“An older motel but kept okay. It was horrible that you had to pay to swim in hotels indoor play pool, even if a guest. ”

Aug 15, 2005 by Nancy from Fall Creek, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The registration area was beautiful & we enjoyed the complimentary cookies & punch.
• It was hard to know where to park.

“The Hilton is a very beautiful & elegant hotel. Very impressive. The staff was very friendly. Check in & out was quick. Would love to stay here again.”

Aug 15, 2005 by Andrew from Shorewood, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Historic but not run down. Nice view.
• Parking $18?? Mid-week in Milw?? Ripoff!!.

“The old Marc Plaza is a good choice if attending any even in downtown Milwaukee. It is connected via Skyway to the Convention Center and is a short walk to the NBA Arena. The waterpark is pretty small but a nice transformation from the old pool.”

Aug 15, 2005 by Kurt from Saint Louis, MO
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[8]

• Good location.
• Amenities, room, bed, cleanliness, age.

“Classic hotel, with dated rooms that could use renovation. Bathrooms in particular need of updating. Good location, good for a family weekend.”

Aug 11, 2005 by Charles from Channahon, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Near public bus for transportation to the State Fair.
• The room could have been darker, outside lighting is on all night.

“The hotel has an excellent downtown location. Expect families with children because there is an indoor water park.”

Aug 10, 2005 by Michael from Milwaukee, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Great old world charm.
• Nothing.

“Lavishly decorated entry and lobby, tasteful and beautifully guest rooms brought all of the elegance that the hotel has used to represent back to the fore. A great destination in a great city.”

Aug 10, 2005 by Case from Avon, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[5]

• Good atmosphere, roomy, older hotel but very well appointed and maintained.
• High cost of parking vehicle.

“Hotel was built in the twenties and has a very deluxe feel with lots of marble. Room was very well appointed. Personnel at checkin very helpful and friendly. Restaurant not tops in appearance but food was good.”

Aug 4, 2005 by Scott from Buffalo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool area would be great for families

“It was a great deal. Nice hotel, in a great location, but probably not worth the full retail price.”

Aug 3, 2005 by Amy from Minneapolis, MN
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• I needed to change rooms due to noisy kids next door. Quick & accomodating, and great, quiet new room immediately.
• The first room the commode was a little dirty.

“Beautiful, well maintained hotel. Friendly staff. Loved the wait staff at the restaurant. Great food, nice view. Very comfortable bed, room, etc. I would very much like to stay there again when we travel to Milwaukee.”

Aug 1, 2005 by Melissa from Round Lake, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[9] • Location:[9]

• I really loved the lobby's decor and the newly renovated look of the hotel.
• The room was clean, but the bathroom sink had toothpaste on it and I killed a few bugs in the room.

“We loved the decor of the rooms and the lobby of this hotel. We loved the older look of the hotel, yet it was newly rennovated which gave it a classic look. The room was much smaller than we expected, but overall it was a nice experience.”

Aug 1, 2005 by Chris from Manistique, MI
Overall Rating: 7
Cleanliness:[3] • Staff:[7] • Location:[8]

• location
• poor housekeeping

“great location, within walking distance of most attractions, easy to locate. Room wasn't cleaned very well when we got there, particularly the bathroom. Staff was very helpful. Miller Time Pub is conveniently located downstairs, and great service.”

Aug 1, 2005 by Monte from Newaygo, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Nice rooms and clean hotel
• no FREE pool - parking fees outrageous

“Wonderful hotel w/ great rooms and very clean- there are parking fees of $18 per night to factor in... and there is no FREE pool. (Hotel has an indoor water park)”

Aug 1, 2005 by Roy from Germantown, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• very nicely appointed and clean
• I liked it all.

“Great place to stay.”

Jul 26, 2005 by Leo from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very good location, easy to find and great staff - also nice pools.
• There was no view to speak of from our room - a small problem.

“This was in a perfect location, right by most of the attractions that we were looking for. The staff were very friendly and our room was lovely. ”

Jul 26, 2005 by Paul from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, size of room, excellent service and staff, cleanliness of hotel
• Overpaying for parking charges

“Full-service hotel with excellent restaurants, great location, and all ofthe required amenities for a business traveler.”

Jul 25, 2005 by Atilla from Berkeley, CA
Overall Rating: 10
Staff:[10] • Location:[10]

• This is how it should be! A very very nice hotel.
• Expensive parking. $18

“Beautiful building. Has been a hotel since 1921. Good location and service.”

Jul 22, 2005 by Dan from Easley, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice hotel, room was huge.

“This is an older hotel in downtown Milwaukee, but it is in outstanding condition. The hotel is first class in all respects. I highly recommend it.”

Jul 19, 2005 by Robert from Itasca, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location, Beautiful Lobby, Cosmopolitan Feel

“A great big-city hotel in a mid-sized town. Beautiful.”

Jul 7, 2005 by Steve from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• great downtown location, elegant hotel

“Staff was attentive, the hotel lived up to my expectations of a hilton hotel, it was clean, well maintained and the surroundings were elegant.”

Jul 7, 2005 by Mike from Wooster, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was the greatest experience in a hotel I have ever had!
• It was perfect.

“It could not have been better. The staff was very accomodating, and efficient. Everything was clean and well-kept. If anyone needs to stay in Milwaukee I would recommend them to the Hilton Milwaukee Center every time.”

Jul 7, 2005 by Beverly from Winfield, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• the convenience to Summerfest & the shuttle
• the waitstaff at the Miller pub was extremely slow, both afternoon and evening

“In general, I would definitely stay there again. This is the 3rd year I have come to the Hilton to attend Summerfest, and hopefully will be able to take advantage of the same offer next year.The hotel itself is beautiful and comfortable; and the hotel staff was courteous and helpful. The only complaint we had was about the waitstaff at the pub, which may just need more experience handling larger crowds. Next year we plan on staying an extra night if possible, and trying the steak house for dinner.”

Jul 7, 2005 by Leah from Brighton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nice "things to do" close by or in the hotel.
• Noisy room. Could hear next door neighbor and corridor folks.

“Great location. Nice staff. Comfortable bed.Clean room. Could use "background noise" machine or allow fan to run when not in heat or cool mode.”

Jul 6, 2005 by Jan from Appleton, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• convenient downtown location
• There was continuous loud noises from the room next to our room, which continued until the early AM hours.

“We had a good experience at the Hilton with the exception of the noisy room next door to us.”

Jul 6, 2005 by Ross from Waukegan, IL
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• service
• beds

“Ask for a room in the newer remodeled section”