User Reviews for Homestead Studio Suites Vernon Hills

Research User Reviews for Homestead Studio Suites Vernon Hills (41-52 of 52)

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May 26, 2005 by Paula from East Amherst, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[9]

• The location was what we needed.
• The customer service was the worst I have experienced ever.

“The hotel was clean and had the amenitites we needed. They weren't willing to change our reservation from a double bed to two doubles. They wouldn't clean our room and when asked for clean towels, they said they would bring them and then never did. I was dissapointed in their service.”

May 20, 2005 by Sam from Murphysboro, IL
Overall Rating: 8
Cleanliness:[3] • Staff:[8] • Location:[9]

• There were many toothpaste droppings on the carpet, which should have been cleaned by housekeeping.

“Kind of a Super 8 suites. Low on amenities, but overall good condition. We had a problem with a dirty carpet on arrival.”

May 4, 2005 by Christine from Cedar Rapids, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Had a fridge in the room
• crib/pack-n-play was not available

“I was pleased with the price and location of the hotel. It was very clean and had a kitchenette. We enjoyed having the refrigerator in the room. They only have queen sized beds. We would have preferred a king. Cribs are not available.”

Apr 20, 2005 by Bill from Ft Wayne, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[7]

• clean good quality hotel. good value for couple or single.
• was told on the phone I could have a two bed room if 1 was available at check in. but wouldn't accommodate at check in

“if I have a way to exclude this hotel at next purchase, I will.”

Apr 20, 2005 by Chris from Kentwood, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to where I needed. Allowed upgrade for additional fee upon check in.
• Queen size bed is only option without rollaway.

“Full kitchen and otherwise met expectations of a suite. Room was kind of small but comfortable.”

Mar 9, 2005 by Maddie from Waukegan, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[9]

• I liked the kitchenette feature
• there were hairs on the floor in the bathroom and no shampoo

“The beds were comfortable, the room was nice, however any extras such as shampoo, conditioner, or other little extras most hotels provide were not available to us. We had to go get them at the local Walgreen's or pay nearly $2.00 each in the small guest shop there which was closed in the evening.”

Mar 9, 2005 by Jeff from Omaha, NE
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[7]

• Front desk staff was helpful
• Free breakfast was not offered on weekend

“Constant noise from nearby laundry room resulted in lack of sleep. No breakfast offered on weekend. Items left in room were either thrown away by staff or kept - hope never to stay there again!”

Jan 20, 2005 by Kim from Akron, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[3]

• Clean, good facilities with a cheap price.
• Location-far from downtown, hard to find.

“Generally, it was good. I was satisfied because it was cheap, still clean and neat. Also, facilities were more than average.”

Jan 10, 2005 by Terry from Elk Grove, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Convenience to where I needed to be.
• Heat broke while I slept, cold when I woke.

“A great place to stay during winter storm. Thought it was a great deal.”

Nov 11, 2004 by
Overall Rating: 10

“It was very good, clean and good location.”

Oct 18, 2004 by
Overall Rating: 9

“The hotel did not offer some of the basic room services such as shampoo, conditioner and daily cleaning which most of us hotel stayers are spoiled by. I was also disappointed in their willingness to recode keys without proper identification. Major safety concern!”

Sep 25, 2004 by Edward P. from San Gabriel
Overall Rating: 5

“It was a nice hotel convenient. Friendly Staff. However, their internet was always down.”