User Reviews for Homestead Studio Suites Vernon Hills

Research User Reviews for Homestead Studio Suites Vernon Hills (21-40 of 52)

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Jun 12, 2006 by John from Highland Village, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[9]

• Kitchen and location.
• Once a week cleaning and no shampoo.

“Clearly a two star. Rookie staff, minimum amenities.”

May 29, 2006 by Brian from Wheaton, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[9]

• Affordable good location.
• Very basic room amenities.

“On the surface the hotel looked great. Exterior looked great Interior room reminded me of a Motel 6.”

May 23, 2006 by Ron from Waterford, MI
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Good value.
• Handicap room had absolutely NO accommodations for handicapped people.

“Decent and clean, not especially comfortable bed, no accommodations in a "handicapped" room.”

May 22, 2006 by Mike from Harper Woods, MI
Overall Rating: 3
Cleanliness:[6] • Staff:[2] • Location:[8]

• Relative convenience of my business needs.
• Staff very rude, room just barley adequately clean.

“Very bad customer service.”

May 16, 2006 by David from Albert Lea, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Kitchen with room.
• Some trouble getting key cards to work.

“Staff were friendly and allowed up to check out two hours later than official time. Hotel is just off a highway, but we didn't notice any traffic noise. Lots of shopping and restaurants within a mile of hotel.”

May 13, 2006 by Britt from Lidingo, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• coffee pot and microwave which I appreciated very much.
• There were no cups or plastic glass available.

“A nice clean and friendly staff. Nice bed comfort and good TV possibilities. A very good choice.”

May 6, 2006 by Phil from Vernon Hills, IL
Overall Rating: 8
Cleanliness:[5] • Staff:[6] • Location:[7]

“Studio room typically like that”

Mar 25, 2006 by Kathleen from Chesterton, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• It was relaxing.
• There was no pool.

“There was not a good choice of television channels for children.”

Jan 3, 2006 by Steve from Bishop, GA
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[10]

• Kitchen in room.
• The uncomfortable beds.

“N/A”

Nov 14, 2005 by Forest from Covington, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• It was reasonable and close to my work location.
• The kitchenette area could have been cleaned better.

“Overall, the hotel was good. I think selling conveinence items like shampoo etc from their pantry is a little cheesy, but overall a good experience.”

Oct 31, 2005 by Robin from Wichita, KS
Overall Rating: 9
Cleanliness:[8] • Staff:[9] •

• The hotel had a great location for my needs and it was both comfortable and quiet.
• The was a long hair on the bathtub by the spout, not mine and the toilet lid didn't always stay up. Everything else was great, though.

“The hotel has a great location if you need to visit Chicago's northern suburbs. There were nice amenities, I slept well, and the staff was very friendly. No Issues.”

Oct 12, 2005 by Lisa from Ramona, CA
Overall Rating: 1
Cleanliness:[4] • Staff:[7] • Location:[4]

• The staff was friendly. Parking was free.
• The rooms were small, towels too thin, bed too small, room smelled like urine.

“You can't read a book by it's cover. The hotel looks great from the outside, inside it is a big disappointment.”

Oct 12, 2005 by Vincent from Seattle, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The kitchen was great!
• Too far away from Chicago!

“The Homestead is a great place for business travelers to rest their weary heads if they are doing business in the suburbs of Chicago. However, it is incredibly inconvenient to travel into Chicago itself from that location. If you're thinking of visiting Chicago for the weekend, pick someplace inside the city limits. Otherwise you will spend all your time driving in and driving out of the city.”

Sep 26, 2005 by M from Gilbert, AZ
Overall Rating: 1
Cleanliness:[2] • Staff:[4] • Location:[8]

• Location was close and convenient.
• The room was not clean. Bedding had cigarette burns, carpet was dirty, the room smelled moldy.

“The place looks great on the outside. My room was dirty on the inside. I went up to the front desk and submitted a request to be changed to another room. No one ever got back to me during my three night stay. Another time I was walking by the front desk, another gentlemen was complaining about his dirty bedding.”

Aug 26, 2005 by Nicole from Wausau, WI
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[8]

• Mike was very helpful, but everyone else was rude.
• Front desk people were rude and not helpful(except Mike)

“The hotel was very nice, but I always had a hard time getting things from the daytime front desk people. In a customer service position, you do not tell a customer that they cannot have something as simple as two beds instead of one. Mike was very helpful & friendly, they should hire more front desk people like him.”

Jul 25, 2005 by Phill from Dixon, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Cleanliness & attentive staff
• A bit out of the way/hidden

“A very clean & nice hotel. Liked having the option of cooking in the room if I wanted to. The only negative is that there is no pool. But, that is a very small negative. Nice place!”

Jul 4, 2005 by Greg from Garland, TX
Overall Rating: 10
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location in area and kitchen in room.
• Room smelled like smoke.

“This is a hotel that is convenient to the Libertyville, Vernon Hills, and Mundelein area of Lake County. It is near major shopping and less than 10 minutes from I-94. The kitchen in the room is helpful and includes a stove, microwave, refrigerator, and sink. The complimentary breakfast was better than expected too. I would recommend this hotel.”

Jun 28, 2005 by Barret from Jefferson City, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean, well lit, safe....,fridge and microwave in room.
• Staff would not grant our request for additional bed

“Great value for the price in the community we wished to stay in. The room was nice and the staff was friendly.”

Jun 28, 2005 by James from Niceville, FL
Overall Rating: 3
Cleanliness:[7] • Staff:[7] • Location:[10]

• not much
• It is extended stay...no daily room service.

“This hotel should been properly clasified as extended stay. I was expecting daily linen service...which is not the case. ”

Jun 11, 2005 by Rob from Columbia, MD
Overall Rating: 8
Cleanliness:[7] • Location:[8]

• always friendly
• no remote in room (318) ac problems

“Great place for the money, nice to have a kitchen to cook in when you don't want to spend the money out in town.”

May 26, 2005 by Paula from East Amherst, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[9]

• The location was what we needed.
• The customer service was the worst I have experienced ever.

“The hotel was clean and had the amenitites we needed. They weren't willing to change our reservation from a double bed to two doubles. They wouldn't clean our room and when asked for clean towels, they said they would bring them and then never did. I was dissapointed in their service.”

May 20, 2005 by Sam from Murphysboro, IL
Overall Rating: 8
Cleanliness:[3] • Staff:[8] • Location:[9]

• There were many toothpaste droppings on the carpet, which should have been cleaned by housekeeping.

“Kind of a Super 8 suites. Low on amenities, but overall good condition. We had a problem with a dirty carpet on arrival.”

May 4, 2005 by Christine from Cedar Rapids, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Had a fridge in the room
• crib/pack-n-play was not available

“I was pleased with the price and location of the hotel. It was very clean and had a kitchenette. We enjoyed having the refrigerator in the room. They only have queen sized beds. We would have preferred a king. Cribs are not available.”

Apr 20, 2005 by Bill from Ft Wayne, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[7]

• clean good quality hotel. good value for couple or single.
• was told on the phone I could have a two bed room if 1 was available at check in. but wouldn't accommodate at check in

“if I have a way to exclude this hotel at next purchase, I will.”

Apr 20, 2005 by Chris from Kentwood, MI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Close to where I needed. Allowed upgrade for additional fee upon check in.
• Queen size bed is only option without rollaway.

“Full kitchen and otherwise met expectations of a suite. Room was kind of small but comfortable.”

Mar 9, 2005 by Maddie from Waukegan, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[9]

• I liked the kitchenette feature
• there were hairs on the floor in the bathroom and no shampoo

“The beds were comfortable, the room was nice, however any extras such as shampoo, conditioner, or other little extras most hotels provide were not available to us. We had to go get them at the local Walgreen's or pay nearly $2.00 each in the small guest shop there which was closed in the evening.”

Mar 9, 2005 by Jeff from Omaha, NE
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[7]

• Front desk staff was helpful
• Free breakfast was not offered on weekend

“Constant noise from nearby laundry room resulted in lack of sleep. No breakfast offered on weekend. Items left in room were either thrown away by staff or kept - hope never to stay there again!”

Jan 20, 2005 by Kim from Akron, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[3]

• Clean, good facilities with a cheap price.
• Location-far from downtown, hard to find.

“Generally, it was good. I was satisfied because it was cheap, still clean and neat. Also, facilities were more than average.”

Jan 10, 2005 by Terry from Elk Grove, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Convenience to where I needed to be.
• Heat broke while I slept, cold when I woke.

“A great place to stay during winter storm. Thought it was a great deal.”

Nov 11, 2004 by
Overall Rating: 10

“It was very good, clean and good location.”

Oct 18, 2004 by
Overall Rating: 9

“The hotel did not offer some of the basic room services such as shampoo, conditioner and daily cleaning which most of us hotel stayers are spoiled by. I was also disappointed in their willingness to recode keys without proper identification. Major safety concern!”

Sep 25, 2004 by Edward P. from San Gabriel
Overall Rating: 5

“It was a nice hotel convenient. Friendly Staff. However, their internet was always down.”