User Reviews for Marriott Chicago Schaumburg

Research User Reviews for Marriott Chicago Schaumburg (21-40 of 153)

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Aug 2, 2008 by Melissa from West Branch, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• The fact that it was very recently remodeled and attractive.
• The room was a little smaller than average.

“The convenient location made it accessible to shopping and restaurants and the bar and room service was excellent. Good choice.”

Jul 30, 2008 by Diana from St. Louis, MO
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[10]

• Good location, nice beds.
• No microwave or icebox in room.

“Great hotel, needs a little up dating, in pool and sauna were not open, laundry room location was still under renovation, looks bad.”

Jul 28, 2008 by Kent from Poplar Grove, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice rooms.
• Pool closed.

“Very nice place down pool closed.”

Jul 28, 2008 by Hannah from Bettendorf, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful and comfortable.
• Busy at the hot tub.

“Would stay again. Great experience. Would recommend.”

Jul 27, 2008 by Leslie from Prescott, AZ
Overall Rating: 1
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very nicely appointed. Lots of electrical plugs in the room.
• Sound proofing lacking! A family with a baby was in the room next door and I heard the baby crying & family yelling all night!

“The clerk told me that the room he was assigning me was newly renovated. They seem to have spent money on a high tech room, but didn't spend any money on sound proofing. I could hear everyone in the hall and in the room next to mine. It was like staying in a trailer park! Security or housekeeping personnel talked loudly on walkie-talkies, a housekeeper vacuumed and sang before 8 am, and the family next door was incredibly noisy. Not good for such a beautiful place.”

Jul 24, 2008 by Michael from Lansing, MI
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[5]

• The TV and that is about it.
• Being lied to over the phone about accommodations.

“I was not being guaranteed a double bed for 4 people as I needed. I called in to the hotel for 2-double beds. I was told to call back the day before arrival and they would try to accommodate me then. I did as instructed and was told by the hotels' desk clerk that she would go ahead and give us the 2 double bed room. When we arrived we found out differently. I checked in to find that we had a king bed. She continued to say that there was no other options and could only provide a roll-away bed. I angrily took my room card and headed to the room. The room was very small (maybe about 150-200 sq ft) and with a roll-away it even seemed smaller. I also came across another family who said they asked for adjoining rooms 6 months earlier. They were denied as well that request. I am to the belief that any requests are not really taken seriously and they will tell you whatever. I am terribly disappointed in how I was treated.”

Jul 23, 2008 by Larry from Elk River, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Plush bedding and squeaky clean room.
• Location was a bit difficult to find.

“Chicago Schaumburg Marriot is a very clean and pleasant place to stay while in the Northwestern Chicago suburbs. Would definitely stay there again.”

Jul 23, 2008 by Donna from Windsor, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The thoughtfulness of the front desk clerk to put us in a quiet area.
• Lack of free internet - $1.00 for a local call.

“Conveniently located next to a large mall and lots of restaurants. Nice views of green open space from the higher floors.”

Jul 23, 2008 by Carrie from Neenah, WI
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[6]

• Decor of hotel and rooms was very up to date.
• Toilet lid was dirty underside.

“Friendly staff good location to where I was headed out too, Bed was very comfortable and a quiet air conditioner a plus.”

Jul 23, 2008 by Shelley from Princeton, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location and decor.
• Rooms were smaller than average.

“This is a really nice, clean hotel in a great location. We experienced a few problems with our room. We needed rooms with two double/queen beds but they were sold out. Both of our rooms had only king beds (no pullout sofa). Also, both of our rooms were next to the ice machine and laundry facilities. It was very noisy - even during the night. The rooms were smaller than average.”

Jul 23, 2008 by Ann from Fort Wayne, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The renovations to the rooms are great. The front desk workers were awesome.
• No rooms with double beds were available. Rollaway were unavailable also.

“The renovations to the Marriott are great. The front desk staff was very accommodating. The rooms are very modern and very comfortable.”

Jul 18, 2008 by Leah from Peoria, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The staff was very pleasant and the hotel quite lovely.

“Impressive lobby area with a friendly staff. Room was neat and clean and comfortable.”

Jul 15, 2008 by Kiersten from Martinsville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The overall appearance was very nice.
• The bathrooms were very small & the beds were just ok.

“The staff was very friendly & efficient. The hotel was very appealing & inviting. I was generally pleased with the overall experience & would stay again if I travel that way again.”

Jul 11, 2008 by Richard from Madison Wi
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fastest check in and out anywhere.
• Could use more luggage.

“We stay at this hotel at least 8 times per year and love it every time. The beds are great and a nice TV. Have only had breakfast but the food was very good. Everything is clean and in working order. If you need a fridge just call and it will be delivered. There is a very unique table in each room that slides out to accommodate diners or card games. The price is very reasonable for a hotel of this quality.”

May 20, 2008 by Jennifer from Bloomington, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Location and amenities.
• Very noisy! staff seemed indifferent.

“Three busloads of teenagers checked in at 10:30 p.m. Despite calling security, they were roaming the halls, pounding on and slamming doors all night long. We spoke to 2 different staff members who seemed indifferent.”

May 17, 2008 by Joe from Miami
Overall Rating: 2
Cleanliness:[4] • Staff:[1] • Location:[7]

• Near mall.
• Service.

“This hotel used to be the best in the area. The service has been getting worse and worse for the past couple of years. Next time I am in Schaumburg, I will be staying elsewhere.”

May 14, 2008 by Mary from St. Louis, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Newly decorated, comfortable, room temperature even.

“Small lobby, but attractively decorated. Newly decorated with colorful glass accessories. Rooms very comfortable with plenty of pillows and a nice mattress. Temperature in room was evenly controlled and I felt no dryness from the heat.”

Apr 28, 2008 by Larry from Indianapolis, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Upscale appointments and nice room.
• No free internet, no free breakfast.

“Right in the middle of everything you need to get to. Nice hotel, but no frees. I think the mattresses are tempurpedic, which is either really good or not very good. If you like soft beds, good.”

Apr 25, 2008 by Lydia from Belleville, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• I like being greeted outside when we arrived. It was very clean in the lobby.
• There was not a microwave in the room.

“If was clean, beautiful and beds were so comfortable. I slept like a baby. The TV was the perfect size and I will recommend this hotel to all my friends and I stay here during my trips to the Chicago area.”

Apr 10, 2008 by Diane from Granger, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Room was tastefully decorated, bed and lines were plush, plasma TV with HD, pleasant, helpful staff always available.
• Fruit, yogurt and granola parfait purchased at breakfast bar was not fresh.

“This 3 star rated hotel has just remodeled their rooms and was comparable to a 4 star hotel in St. Louis that we stayed in the previous night. The pillow top mattress was plush and complete with a down comforter and soft but supportive pillows. The room was clean, the carpet without stains and the plasma TV was awesome - reception was excellent. The staff were friendly and very helpful with directions to attractions in the area. I would highly recommend this hotel and will plan to return again.”

Apr 9, 2008 by Debra from Itasca, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is very friendly to you, very helpful and kind.
• There is nothing to tell about this hotel that is negative.

“I was very please with this hotel. They even let me check in when I got there which is about 09:00 am for my business trip. This hotel is a very nice place to stay. Will be going back in the near future.”

Apr 9, 2008 by Georgiana Q. from Westerville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Love the atmosphere!
• Everything was great!

“Very comfortable, clean and cozy rooms. I loved the bath and body works lotions and shampoo in the room.”

Apr 3, 2008 by Kenneth from Hamilton, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• People very friendly and helpful.
• Accounting double charged my account and cost me charges.

“Very nice location, super pleasant people, rooms and other amenities very comfortable.”

Apr 3, 2008 by Amy from Neenah, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Decor was awesome.
• Whirlpool made and awful sound and didn't seem clean.

“Amazing decor! Loved the flat screen TVs in rooms. Very nice overall!”

Apr 3, 2008 by Doug from Alamo, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nicely remodeled, LDC TV and entertainment connections are very nice, comfortable bed, good quality bedding.
• Fluorescent bulbs in lamps and bathroom too bright, not dimmable, need more HD TV channels, no steam room in pool/sauna area, internet is not free.

“The Marriott did a very nice job remodeling this hotel. It is comfortable, clean, smells new, bedding is top quality, bathroom is somewhat small but just fine and clean, LCD HD flat panel TV is awesome but could use more HD channels and overall a very nice place to stay. Conveniently located in Schaumburg and nice natural view setting of the forest preserve facing the back of the building (West).”

Apr 2, 2008 by Becky from Verone, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, fresh, rooms smelled good. Comfortable.
• No continental breakfast.

“It exceeded our expectations. We were very pleased with this hotel. Thank you.”

Apr 2, 2008 by Sharon from Moline, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and well kept.

“This hotel met all my expectations. I was very happy with the hotel, the location, the cleanliness of the hotel and friendly staff.”

Mar 25, 2008 by Kim from Clinton, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The beds and pillows.
• They put us in a room on the 8th floor.

“This hotel, I thought was a very nice, convenient for shopping, had very nice amenities, and all for a very decent price for us.”

Mar 21, 2008 by Calvin from Plover, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location is convenient to shopping and dining.
• The distance is far from downtown and not a fun drive.

“I enjoyed the stay and would readily stay here again for the price you can't beat it. The hotel was clean and conveniently located. One trip downtown would be ok for a game or a play but for shopping or sightseeing Chicago I would recommend staying downtown.”

Mar 16, 2008 by Ron from Clarence, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Great value for the cost.
• Toll roads in the area.

“Quiet clean comfortable room. GREAT mattress. Clerk gave us adjoining rooms on request. Have stayed here in the past and would definitely stay again.”

Mar 15, 2008 by Michelle from Green Bay, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Loved the bed and linens.
• We'd have robes in our room, which would have been awesome.

“Nice hotel, a lot of amenities, very clean. Having a microwave and refrigerator in the room would have made it all the better.”

Mar 14, 2008 by Cricel from Carpentersville, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The plasma TV and the set up and presentation of the room.
• Just the room did not have a fridge.

“I was very impressed of the type of that room for the amount of money I paid.”

Mar 14, 2008 by Sanghak from Bloomington, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean room, beds were so comfortable and clean.
• No free internet access (it needs additional $9.99).

“Overall, I am really satisfied with and can recommend this hotel to others.”

Mar 11, 2008 by Jamie from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• New & Fresh.
• Our mattress was uncomfortable.

“My sister stayed in another room and her mattress was very comfortable. I think we got old mattresses. But still loved the hotel.”

Mar 6, 2008 by Kim from Litchfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Bedding.
• Curtain wouldn't close all the way.

“The service was great & rooms very nice.”

Mar 5, 2008 by Betsy from Kalamazoo, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very comfortable bed and name brand shower goodies.
• The pillow situation was lacking, too soft or too hard.

“The hotel was very nice, well worth the price we got, but we were very upset when we were charged AGAIN by the hotel.”

Mar 4, 2008 by Suzie from New Brighton, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable bed and beautiful room.
• 3 junior high basketball tournaments and cheerleading competition. can't really help that that happened but did effect our ability to swim, etc.

“Lovely, wonderful location. Would go back there in a heartbeat.”

Feb 6, 2008 by Craig from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Beds are exceptionally comfortable.
• Sometimes can hear noise from adjoining rooms.

“For the price, it can't be beat. The beds are exceptionally comfortable. Great flat screen television. Staff is always able to recommend nearby restaurants. Easy to find and very accessible. Clean, comfortable, and quiet.”

Jan 14, 2008 by Gina from Madison, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and staff was very pleasant and helpful.

“It was a very clean and comfortable hotel. The staff was very friendly and helpful. The room was excellent and the beds were so comfortable. I would definitely stay here again the next time I'm in the area. It was also very close to everything so it made it very easy to get to even though I was from out of town.”

Nov 16, 2007 by Annmarie from Omaha, NE
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[10]

• I love the location. The bedding was great and very comfortable room. Pool area very nice other than the noise from construction. Bar convenient.
• The staff was not very proactive. They were not that pleasant either and the Starbucks never had anyone working. You had to find someone.

“In fairness to the hotel. It is under construction in the lobby. There was loud noise all the time. Couldn't relax in the spa, etc but I'm sure it will be very nice when complete. It looked very updated and nice from what I saw by the time I left. I would definitely come back on my next trip.”

Nov 7, 2007 by Stephanie from Carol Stream, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Quiet, clean, nice view, fancy.
• Problems with TV, and hotel billing.

“I went here for a short honeymoon since I could not afford the fancy until next year, I was really happy with the room, the price I paid for it, and everything. Only that when I checked out they tried to charge me for services I had not used but everything got straightened out quickly.”

Oct 24, 2007 by Grant from Chicago, IL
Overall Rating: 7
Cleanliness:[1] • Staff:[5] • Location:[10]

• Right where we needed it.
• Stains on the chair in the room; no free wifi; vomit on the walk near the front door.

“We mentioned the vomit on the front walk (right outside the main lobby door) to the woman at the desk at check in and she did absolutely nothing about it. Seemed unconcerned. For the level hotel this is trying to be, the cleanliness factor is very low.”

Sep 19, 2007 by Vicki from Pleasant Prairie, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was wonderful.
• The shower did not look like it had been cleaned well the vent in the shower hadn't been cleaned in months.

“Overall our stay was great. Again the bathroom could have been cleaned better.”

Dec 13, 2006 by Sue from South Elgin, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed and bedding was very comfortable.
• I was disappointed there were no smoking rooms or indoor smoking areas.

“The shower was luxurious and the staff was able to accommodate us with the adjoining room we asked for so that we could be close with our friends.”

Nov 22, 2006 by Melissa from Ballwin, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Very comfortable luxurious beds, nice pool to swim in.
• Hotel was older, our view was of another part of the roof, the hotel was on a more business like location rather than commercial.

“For an older hotel, very well taken care of, great beds and great staff. Coffee shop had very limited selection of morning pastries, but they were good. Pool was nice for the kids but very dark. Location was out of the way from commercial areas we were interested but not a far drive.”

Nov 16, 2006 by Charlotte from Woodburn, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location. Clean, friendly rooms great.
• Can/t thinks of a thing.

“We shopped at wood field mall and this was an ideal location with restaurants nearby. Also we ordered pizza in and we were happy that this was allowed. Thankful liquor store and star bucks close. We had adjoining rooms and plan on staying here next year.”

Nov 13, 2006 by Brenda from Lake Mills, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The beds and pillows were very comfortable.
• The room was too warm, temp. Gage didn't work right.

“It was well kept, comfortable beds and pillows. Set up for business travelers.”

Oct 25, 2006 by Mary from Sterling, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel was very conveniently located near Woodsfield Mall. The staff was wonderful. I had a drink and ate dinner at the bar, very good.
• Can't think of a thing.

“I stayed here one night, and shopped at nearby Woodsfield Mall. The hotel staff was excellent, helpful, very friendly. The hotel room and lobby was well done, comfortable, and clean. Nice touches as complimentary water bottles in room, apple cider and cookies in lobby in afternoon, and citrus flavored water, croissants, cookies in the morning. The room had a coffee maker, and a nice desk set-up for a business traveler. I really enjoyed this hotel and would stay here again. The staff gave me a gift bag at check-out with a bottle of water, and granola bar, for the road. Nice touch.”

Oct 4, 2006 by Mark from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very well appointed ... free parking ... good walking.
• Windows that do not open.

“Very nice ... close to shopping (Wood field Mall). Good value for the price.”

Sep 30, 2006 by Wally from Cambridge, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Resolved phone problem quickly; superior restaurant; responsive staff.
• long wait for elevator - one being repaired, one not working.

“Style, style, style. quality! Great staff.”