User Reviews for Hyatt Regency Woodfield

Research User Reviews for Hyatt Regency Woodfield (1-20 of 548)

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Oct 25, 2009 by Ms. Nancy O'Keefe from Rock Island,IL
Overall Rating: 9

• Unusually different, contemporary decor from other similar hotels, but we liked it..
• The young woman at the front dest was alone and not bust, yet she was very unwelcoming when we checked in. That was a disappointing start. We're used to.

“Super close location to mall, across street from Cheesecake Factory. Shuttle to mall. Clean and close. Great parking.”

Oct 14, 2009 by Sharon from Normal,IL
Overall Rating: 10

• Clean, great location, and large rooms.
• The bed looked very comfortable, but was somewhat lumpy in the middle.

“Very clean, nice amenities, and the attractive decor.”

Oct 8, 2009 by Seoung yoon from Champaign,IL
Overall Rating: 8

• Nice. Large and free parking lot.

“I really enjoyed my trip, comfortable room.”

Sep 20, 2009 by Brian from Springfield,IL
Overall Rating: 10

• Design has danish touches.
• No complaints.

“we were impressed with this hotel. It is new, well designed and clean. The bed is impressive. The soap has an unusual and appealing scent. The shampoo is too drying and is not recommended.”

Sep 10, 2009 by Karla from Schererville,IN
Overall Rating: 10

• I was very pleased with the outside pool area, it was very quiet and clean.
• Not enough coffee packets in the room.

“We were extremely happy with our stay. The resort feel was exactly what we were looking for. It was centrally located to other attractions, and within walking distance to the mall. Fantastic weekend.”

Sep 3, 2009 by Charles from Leo,IN
Overall Rating: 10

• Our room was very large, and very clean.
• Nothing

“The price we paid for this hotel was an excellent bargain. We use priceline for all our hotel stays. This hotel was an upscale HYATT property right across the street from Woodfield Mall in Chicago. The staff was very accommodating when I asked for a two hour late check out.”

Aug 20, 2009 by Jana from Madison,WY
Overall Rating: 9

• We loved that it was near some great places to shop and once you got inside it was very hip and modern - we just loved it.
• The outside of the hotel looked like an office building but once you get inside you forget that.

“We would stay again. It's clean, modern, and the staff was always saying or hello.”

Jul 7, 2009 by Jeff from Princeton,WI
Overall Rating: 9

• Great location.
• Too much shade in the pool area, water was cold. Cocktails were very expensive.

“They updated the hotel and it looks a lot better. The staff was good, and the room was OK.”

Jul 2, 2009 by Frank from Ypsilanti,MI
Overall Rating: 10

• Comfortable, friendly and staff was very quick to respond.

“I will definitely recommend this hotel and always use Priceline for the price. I couldn't have asked for anything more. Thank you Priceline.”

May 13, 2009 by AM from Cedar Falls,IA
Overall Rating: 3

• Decor.
• Room air is hazardous.

“This is not a safe hotel if you are allergic to feathers. The feathers from pillow were visibly floating in the air. They changed the room but the other room had the same problem. Hotel manager did not offer us any medical help for allergic reaction both of us (husband and wife) had. Even after 3 days, I am still suffering from it - coughing and all.”

Apr 28, 2009 by Aimee from Oswego,IL
Overall Rating: 9

• The bed was extremely comfortable!
• The staff was not friendly at all.

“The hotel is extremely comfortable. The room thermostat was right above the bed which is convenient if you get too hot/cold at night. The room was much larger than we expected. Aesthetics from the lobby to corridors were wonderful - very modern!”

Apr 23, 2009 by Pat from Joliet,IL
Overall Rating: 9

• Great stay for price!
• Called housekeeping & never came.

“I was amazed when I checked in - lobby was huge! nice & clean. the room: Awesome! it was huge, I did ask for a double but got a king instead which was fine because I got there early and got what was first available. The decor and comfort level was beyond expectation! My only complaint was that we asked for new towels and housekeeping when we left and they never came. We're not messy travelers, if anything we put all dirty towels in a pile and just wanted new ones and for the bed to be made and it wasn't done. Other than that, this hotel is a GREAT!”

Feb 2, 2009 by Kristi from Portage,MI
Overall Rating: 10

• Hotel was very nice and the staff were very friendly and helpful.
• We had breakfast at the hotel restaurant and we thought it was a bit too pricey.

“I have no complaints and would recommend this hotel to all of my friends.”

Nov 14, 2008 by Lea from Franklin,IL
Overall Rating: 9

• Decor very nice. Staff was just great - above and beyond at all times!
• No biggie - but wish I had brought my own pillow!

“Conveniet. Easy to get to. In great spot - good restaurants and great shopping within walking distance! Clean, comfortable. Staff was just excellent - wish I would have gotten every body's names!”

Oct 23, 2008 by Kim
Overall Rating: 3

• The room was really modern and furnishings were nice.
• The common areas were old and weathered.

“The front entrance was closed, for remodeling, I assume. The lobby was nice and clean but the elevators had deep scratches in the walls and were old and dated looking. My room was small but very nice. There was an issue with the heat that made a really loud, unpleasant noise that I'm sure disturbed the neighbors. Overall, it was more than worth the money.
”

Sep 24, 2008 by clayton Williams
Overall Rating: 5

• Location and nearby restaurants.
• The room lacked complete decor - was remodeled?

“The location of the hotel and its name Hyatt needed some improvement. The hotel room lacked some of the basic necessities (refrigerator, additional guest chair, no valet for suite case). Truly an out of the room business traveler's room.
”

Sep 7, 2008 by Jack from Elgin, IL
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[10]

• Outstanding room.
• Lobby area under construction.

“The rooms are large and definitely upscale. We had to move rooms but the staff was helpful and accommodating, they went out of their way to correct the problem.”

Sep 5, 2008 by Kurt from Cumberland, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice location with good amenities and well appointed rooms.
• Continental breakfast was not available for all guests.

“A very nice hotel with very clean comfortable rooms. Once the renovations are complete it will be top of its class. Definitely good value for the fussy traveler.”

Sep 4, 2008 by Geoff from Cincinnati, OH
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor was nice.
• The room was musty, damp, small. Remodeling was going on. no ice.

“The room was decorated nicely but it was damp and musty. The air conditioner did not work properly. There was no continental breakfast. There was no ice machine or vending machines on our floor. Our floor was in the midst of a remodeling project. I would not stay here again.”

Sep 3, 2008 by Shirley from Itasca, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location. Good amenities. Good food. Good price.
• I didn't like the drone of the AC at night.

“Very nice hotel.”

Sep 2, 2008 by Julie
Overall Rating: 10

• The only way to enter the hotel from the parking area was through the revolving doors. We had to leave car in front, take luggage to room, then park.

“Considering this hotel was going through renovations, it was still very clean & quiet (couldn't hear construction going on our floor).It was located near so many shopping areas.”

Aug 28, 2008 by Stephanie from Southington, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Rooms and physical facilities are very nice.
• Feel nicked and dimmed to death here charge for internet cannot get a cart yourself have to tip bell boys, etc.

“Pretty, comfortable rooms hotel undergoing renovation so disruptive. Additionally internet is not free, and for almost anything you need a bellboy brings it so you are constantly tipping it getting it yourself is not an option.”

Aug 21, 2008 by Goblue from Grand Blanc, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The hotel is being remodeled. I love new facility out there.
• The swimming pool should always be clean. It was not.

“Perfect regardless of business or private trip. The hotel is working on update its facilities and interior to keep the latest standard. You will not be disappointed unless you use the swimming pool.”

Aug 20, 2008 by Joan from Muskego, WY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Service was great and people friendly.
• It was under construction.

“Great location, great employees and a shuttle to take you out at night.”

Aug 6, 2008 by Liz from Washington, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[8]

• The room was comfortable and location was great.
• The remodeling was loud and there was a strong odor throughout the lobby from it.

“The hotel location is great. The staff was great. Our room was very nicely done and comfortable. The only issue in the room we had was with our iron which had black stuff on it that I didn't notice until after I had heated it up and put it on my clothes. The hallway was not as nice as the room and there was some construction on our floor that was noisy but fortunately didn't start until later in the morning. You could hear quite a bit of noise of other guests walking through the halls at night which was somewhat annoying. And then the worst was there was a bad smell from the remodeling in the lobby that made me sick to my stomach and I had to hold my breath whenever we walked out the back to the parking lot.”

Jul 16, 2008 by Anonymous from Iowa City, IA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Food in the restaurant.
• Construction!

“NA.”

Jun 27, 2008 by Debbra from Springfield, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[2] • Location:[8]

• There was a mini-fridge in the room.
• Horrible check-in staff. They did not meet our request for an upper floor room, plus they were extremely rude.

“The check-in staff was horrible. Not one polite person did we encounter. They must not know the word "thank-you." Painters, carpenters, etc. were all over the hotel and the smell of paint was awful. They should have to completely close corridors where renovations are taking place. I was very disappointed in this hotel.”

Jun 27, 2008 by Esther
Overall Rating: 10

• Even though it was undergoing renovation, the rooms and lobby were still in pristine condition.

“This hotel is walking distance from the Wood field mall with complimentary shuttle service. The maids were very sweet and generous if we needed anything extra. The pools were nice and the exercise room with a huge TV was first class.”

May 30, 2008 by Deborah from Waterman, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The location was fabulous.
• Construction noise.

“The hotel was really nice and conveniently located by the mall; however, construction noise in the hotel was a bit of a problem.”

May 30, 2008 by Jay from Omaha, NE
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Location.
• Cleanliness of the bathroom and the maids lack of cleaning the bathroom.

“The hotel was nice. I was not too crazy about the window facing the courtyard. The maids lack of cleaning the bathroom and therefore is giving sub-par service.”

May 30, 2008 by Karen from Big Rock, IL
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• Helpful staff, able to get small refrigerator in room at request.
• Under construction, my floor on the side of shabby, no spa.

“When remodeling is complete the rest of the hotel will look as nice as the lobby. No buffet or free breakfast included. Nice spot outside to smoke, but no smoking rooms. Very convenient to shopping. I honestly expected a little more from a Hyatt. This one is only 4 floors and lacks amenities of other similar starred locations.”

May 28, 2008 by Travis from St. Louis, MO
Overall Rating: 7
Cleanliness:[10] • Staff:[10] •

• The place was nice, loved the evening bar the place was romantic work out room was nice to.
• The eating was way to expensive! $11.00 for pancakes!

“This was a good place to take your lady. Right by the mall she was loving life. We had a great time both day and night here. Just don't eat there way to expensive.”

May 28, 2008 by Gloria from Sturgeon Bay, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location!
• It is somewhat dated but is being renovated.

“We love the location of this hotel because it near great shopping, multiple theaters, and wonderful restaurants. Although the hotel is somewhat dated, it's in the process of being renovated and should be a beautiful place when finished. The bathroom was a little small, but the room was spacious with enough chairs for us to relax comfortably. The bed was very comfortable and I liked the bed linens. It was a good experience altogether.”

May 28, 2008 by Salim from Middleton, WI
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[7]

• Location.
• Did not provide service that was requested before traveling to hotel.

“Its at a good location. Didn't find anything great apart from that. The blanket was dirty. Air conditioning didn't work no matter what we set the temperature.”

May 28, 2008 by Beth from Oshkosh, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Landscaping and courtyard area.
• Construction going on.

“Overall our stay was pleasant. The lobby area was beautiful and clean. The staff was always friendly. However, the rooms weren't great. The bathroom was very small and some of light fixtures were not working in our room.”

May 28, 2008 by John from Bloomington, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Friendly staff and clean modern facilities.
• A little further away from spot I needed to be.

“Excellent hotel close to shopping.”

May 27, 2008 by D from Normal, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, close to shopping.
• Nothing.

“Nice place to stay for a couple of nights.”

May 27, 2008 by Christy from Radcliff, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean.

“Affordable place to stay with comforts of home.”

May 15, 2008 by Harolyn from Markham, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[8] • Location:[8]

• Lots of pillows.
• Didn't advise hotel under construction. Very noisy.

“They were doing room construction over the entire hotel. There was not a wing of the hotel that was quite. I went on this vacation as a Mother's day gift from my kids for peace and quite. I definitely did not find that at this hotel. Even though it was a weekend, the workers were there working on the hotel.”

May 14, 2008 by Katrina from Mequon, WI
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location, creative lobby area.
• Did not get a renovated room, floor lobby ceiling under construction.

“Was fine for price, nothing exceptional - but great location. Mattress was very comfortable.”

May 13, 2008 by Pam from Elk Grove Village, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was clean, nice, and attractive.
• The hot tub was not open, which we were looking forward to. Also, the sports bar was closed. Also something we were looking forward to.

“Otherwise, we loved it!”

May 13, 2008 by Jennifer from Woodstock, IL
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Comfortable bed.
• Too big, a lot of walking from room to lobby & other areas.

“The hotel is doing some remodeling, many places with no ceilings with hanging wires, light bulbs dangling and exposed ductwork. Convenient location and comfy beds is all this place had going for it.”

May 8, 2008 by Wayne from New Berlin, WI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.
• Bed wasn't particularly comfortable.

“They are beginning a renovation. I look forward to returning after.”

May 7, 2008 by Jessica from Schaumburg, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• My bed and room amenities. (iron, hair dryer, coffee).
• I was charged for a phone call that did not even connect to my dialed destination.

“Hotel was under construction, so that took away from the aesthetic part of it. I was impressed with the lobby area. Very attractive with the grand piano and lounge surrounded by water. My bed was very nice. However, I really hated my view. Couldn't see anything, and the part that I could, was under construction. The bathrooms were pretty clean except for some dirt on the tiles. Room service ended at 11pm, and I think they should extend those hours. Otherwise, it was a very pleasant experience, and I may stay there again in the future. Very conveniently close to Woodsfield Mall, they also provide free transportation, and there is a avis rental car station next to the front desk.”

May 7, 2008 by Steve from Robins, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Large room.
• Poor shower.

“Good hotel for the value. Currently being renovated so some exposed ceilings, etc. All in all, nice experience. Quiet room.”

May 1, 2008 by Jessica from Kalamazoo, MI
Overall Rating: 7
Staff:[8] • Location:[9]

• The entrance is beautiful.
• The carpet in our room was nasty.

“The entrance to the hotel is beautiful but the room was gross. We ate breakfast in the hotel restaurant and for 1 order of pancakes, one order of French toast, one sausage wrap and 1 cup of coffee it was $60! Not worth the money at all! Very business traveler friendly. They had 2 pools and a hot tub and all three were closed.”

Apr 21, 2008 by Walter from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, quality.
• Under renovation.

“Excellent.”

Mar 26, 2008 by Keri from Oxford, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was beautiful, pool was clean, exercise room was very nice, and rooms were clean /nice. Comfortable. No complaints.
• Maybe that the only ice machine we found was downstairs?

“This hotel was very nice, peaceful. The staff was very helpful and friendly. Hotel lobby was beautiful and the rooms were really nice and clean. The indoor pool area was nice, my kids loved it and so did I.”

Mar 26, 2008 by Lesley from Centralia, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Children's room service menu!
• Hotel lounge was closed and couldn't find a working ice machine.

“I have stayed at this particular hotel on many occasions and been pleased. However, they are currently doing some renovations and it's looking a little bit dingy. The Koi Pond in the lobby is usually an attractive feature, but it was partially shut down and portions were dry and portions were just dingy "still" water. Looked trashy. Overall it is looking a bit aged and the lounge is shut down and a temporary "bar" is located in the lobby which is not a comfortable place to relax. I am sure that once renovation is complete it will be a fine place to stay again.”

Mar 21, 2008 by Joan from Edwards, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, location, friendly and helpful staff.
• Bathroom could have been a little larger.

“We were pleased with our stay and would recommend this hotel to anyone. It is across the street from The Cheesecake Factory, YUM!”